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Metropol Palace, a Luxury Collection Hotel, Belgrade

Traveler (839)
Room & Suite (280)
Dining (68)
About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
This stunning Starwood, Luxury Collection hotel is located in the very center of the city. With its park surroundings, exceptional accommodation and impeccable service, the Metropol Palace offers you an unforgettable Belgrade experience. In addition to the exciting location and luxurious accommodation, guests can also enjoy its numerous amenities, from the peaceful privacy of the Spa & Wellness area, to an exceptional dinner in one of the hotel restaurants. The hotel’s preserved historical heritage effortlessly combines its elegance with the freshness of modern details, resulting in a refined and relaxed atmosphere. This has always been the trademark of Metropol Palace and the reason for the hotel’s famous clientele.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Restaurant
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Location
Full view
94Great for walkers
Grade: 94 out of 100
41Restaurantswithin 0.25 miles
9Attractionswithin 0.25 miles
1,259Reviews
917Photos
29Q+A
100Room tips
Traveler rating
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Popular mentions
our room was lovely and spacious and clean and well laid out. There was only one issue-it was very hot for me and we could not control the heat-as such we slept with the window open...we dont like to sleep late-so it wasnt a huge issue. Breakfast is amazing
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Response from Nikos S, General Manager at Metropol Palace, a Luxury Collection Hotel, Belgrade
Responded 3 weeks ago
Dear Rotem6, Thank you very much for your review of Metropol Palace, a Luxury Collection. I hope that overall your experience was positive. Thank you also for bringing the air-condition issue to our attention, please know that this feedback has been shared with our Maintenance department in order to resolve it immediately. We wish you a Happy New Year and look forward to seeing you soon. Sincerely, Nikos Stergiopoulos General Manager
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Great business hotel near city center of Belgrade. Good, big and clean rooms. The breakfast was very good with many choices. The reception desk and concierge offer excellent service. Again I would stay in it.
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Response from Nikos S, General Manager at Metropol Palace, a Luxury Collection Hotel, Belgrade
Responded 3 weeks ago
Dear Antany13, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We wish you a Happy New Year and look forward to welcome you back. Sincerely, Nikos Stergiopoulos General Manager
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Location is very convenient, close to Belgrade center, rooms are very spacious, breakfast is fine and fitness facilities are very good. What I did not like is the smoking smell in conference rooms and the speed of service at reception!
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Response from Nikos S, General Manager at Metropol Palace, a Luxury Collection Hotel, Belgrade
Responded 3 weeks ago
Dear VassilisTs, We appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to the relevant Head of departments as incentive for improvement. We hope that you had a pleasant stay overall and we look forward to welcome you back providing you next time an entirely flawless experience. Wish you a Happy New Year Sincerely, Nikos Stergiopoulos General Manager
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Summary of my stay • One of Belgrade’s best hotel in terms of name and luxury. • Efficient check in and check out, friendly service • Decent breakfast spread. Suggestion: the coffee at breakfast is not good and must be improved. The coffee on the menu (not same as buffet
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Response from Nikos S, General Manager at Metropol Palace, a Luxury Collection Hotel, Belgrade
Responded 3 weeks ago
Dear SidA2710, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that several things during your stay with us didn't meet your expectations. This critical feedback will be used as incentive for improvement in the areas that you suggested. Thank you once again and look forward to seeing you soon. Kind regards, Nikos Stergiopoulos General Manager
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Excellent business hotel in a city centre. Staff is great, professionals and can talk with customers if needed. Check out spa, gym & pool if you make some time. Great breakfast choices, spatious room, heating can be switched off, not noisy during night. Mattress is very comphy.
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Marble Bathroom
вид из номера, Храм СВ.Савы
Раковина с косметикой
Photo provided by managementMetropol Palace, a Luxury Collection Hotel, Belgrade
Room
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12345656
We got 2 interconnecting rooms for 2 adults and 2 kids. I don’t know how many rooms they have that could fit 4 people
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is there an airport shuttle to this hotel-and if so-how do I arrange it
I don’t recall a hotel - airport shuttle. Check on their websites for latest updates on services.
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We ate each morning at the breakfast buffet and my recollection is that the labelling described what the dish was but did not go into any details about ingredients or other nutritional information. There were lots of choices however and some very simple choices, and I recall eggs being served. As far as the beds, you may want to call the hotel rather than write. They were exceptionally friendly and service focused for us.
1 vote
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greetings is there a shutle from the hotel to the old city? what is the price for a taxi to the old city?
I didn’t use a shuttle because I would go on foot. Knew mihailova street is very close. I believe YES there must be shuttles, check on google maps to find exact info. Taxis are inexpensive.
1 vote
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Hello, Are kids 4 year allowed in the indoor pool? Best regards, Katarina
Dear Katerina, Children can access the swimming pool but only with parent supervision all the time. Greetings
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123456
"Junior suit if one can afford us good which also got a private lobby for visitors to sit, table for working"
"Any room at any other hotel is a better choice"
"From our room we were able to watch the traffic grind to a halt regularly!"
"rooms not to the main street"
"I would look for a better 5* hotel"
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PRICE RANGE
$88 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
metropol palace belgrademetropol palace hotel belgrade
LOCATION
SerbiaBelgrade
NUMBER OF ROOMS
139
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