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Phoenicia Grand Hotel

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87 Alexandru Serbanescu Blvd District 1, Bucharest 7000 Romania
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Traveler (160)
Room & Suite (47)
Dining (20)

About

#37 of 197 hotels in Bucharest
Location
Cleanliness
Service
Value
Located in the North part of the capital ( Baneasa Area ), close by to two of the most important communication nodes for air travel in Bucharest, but not far away from the city centre, Phoenicia Grand Hotel is an elegant, monumental and still extremely welcoming hotel.What counts for us is what is important to you and this is why comfort and well-being are inviting you to come in and leave all your worries at the entrance and enjoy personalized services and the havens of peace and quiet as Phoenicia Grand Hotel offers you: 348 rooms and apartments, 3 restaurants, 10 conference rooms, bar, spa center, large car park, free internet in all areas of the hotel, ATM.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family

Location

Full view
40Car recommended
Grade: 40 out of 100
44Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
400Reviews0Q+A39Room tips
Traveler rating
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Popular mentions
We arrived @ 0400 and had a business meeting @ 0900 so a quick stay to say the least ! Room was a tad hot but bed comfy and shower good, good choice of shower gel, shaving kit and many other items. More than happy to return if I ever come back to the area.
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Response from Claudia T, Manager at Phoenicia Grand Hotel
Responded Jan 28, 2020
Thank you very much for taking the time to review our hotel. We happy to see that you enjoyed your quick stay. We are looking forward for your next visit.
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I’m positing about the hotel again, I’ve been staying here for business for over 3 years and the hotel is a great place. The staff are happy and welcoming, which makes a difference when you have to spend so much time away from home. The food is excellent with their breakfast buffet being one of the best I have ever had the pleasure to eat. Overall fantastic value. Give it a try.
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Response from Claudia T, Manager at Phoenicia Grand Hotel
Responded Jan 15, 2020
We were delighted to read your comments on Trip Advisor site in which you praise our team members' hospitality and the excellent teamwork. We will pass your comments to our team members as they should feel proud of themselves . Looking forward welcoming you again as our guest!
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+1
I recommand this hotel. The staff is very friendly, the breakfast with fresh jus, pizza made on spot, a huge diversity of local products and very tasty, nice atmosfere, great rooms. We will come back to this hotel. Very friendly for the family with kids.
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Response from Claudia T, Manager at Phoenicia Grand Hotel
Responded Nov 25, 2019
Our entire team thanks you for your positive feedback.We hope your next stay at Phoenicia Grand Hotel will be an even greater experience!
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We had a reservation for a standard room, on the first floor in this hotel for which we paid 75 euro. It seems that at this 4 stars hotel the standard room means an non improved room. The room was in a very poor state: on the wall and curtains we found 7 bugs (Cimex lectularius), the kettle had mold inside, the air condition also had mold, the sink had rust stains, the carpet was stained and the bed upholstery was broken. The bathroom was not cleaned properly, we found many small pieces of hair in the bathroom. The windows had no nets and after we manage to get rid of the bugs we were afraid to open the window because other bugs might get in and also we couldn't start the air condition because it was full of mold. We called the housekeeper who sprayed the room with insecticide but it did not work, the bugs were still alive. So stay away from standard, non improved rooms.
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Response from Claudia T, Manager at Phoenicia Grand Hotel
Responded Nov 5, 2019
First of all, I am really sorry to find out that your experience here was not up to your expectations and that you encountered some issues during your stay. We apologize for any inconvenience and we assure you that we are investigating and we will be taking the appropriate measures to address the problem. We try our best to provide comfort for our visitors and our colleagues at the Reception Desk can change your room anytime with one that will meet your needs.
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Hotel is good a big one and it was close to my bussines location. Rooms are a bit older and it will be good to renew them but still with acceptable quality. Breakfast was amazing with a lot of sifferent choises. Everthying was very tasty.
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Response from Claudia T, Manager at Phoenicia Grand Hotel
Responded Sep 24, 2019
Thank you for your feedback. We are pleased to know that you have enjoyed your stay and we hope to have you as our guest again soon!
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Previous
PRICE RANGE
$76 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenicia grand bucharest
LOCATION
RomaniaBucharest
NUMBER OF ROOMS
348
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Frequently Asked Questions about Phoenicia Grand Hotel
Which popular attractions are close to Phoenicia Grand Hotel?
Nearby attractions include AnneBebe (0.4 miles).
What are some of the property amenities at Phoenicia Grand Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Phoenicia Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Phoenicia Grand Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Phoenicia Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Phoenicia Grand Hotel?
Conveniently located restaurants include La Cocoşatu, Diplomat, and Capricciosa.
Are there opportunities to exercise at Phoenicia Grand Hotel?
Yes, guests have access to a fitness center during their stay.
Does Phoenicia Grand Hotel have an airport shuttle?
Yes, Phoenicia Grand Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Phoenicia Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Phoenicia Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Phoenicia Grand Hotel?
Many travelers enjoy visiting Stavropoleos Monastery (4.2 miles), Mogosoaia Palace (4.8 miles), and National Theatre (4.3 miles).