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Phoenicia Grand Hotel

87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
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Phoenicia Grand Hotel
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193 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great large rooms, very comfortable bed, a lot of tv stations in all languages, free wifi, nice hotel, recommend it. Staff friendly and helpful. Breakfast very rich in its choices and a lot of healthy alternatives, more than a lot of hotels. Fresh juices of various fruits. Arabic flair and cuisine.

Helpful?
Thank Nada B
Knoxville, Tennessee
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Service was excellent, food was great (especially breakfast). This hotel is where the locals stay, and is a 10 minute drive from the main airport. Need a taxi? They are Mercedes. Hotel was clean and upscale. We were there for eight days and did not really need to leave the hotel for anything. Will stay there again on returning business... More 

Helpful?
Thank Chip H
Kuwait City, Kuwait
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly and professional staff, our over night stay in the hotel felt like we we're home. Breakfast is nicely prepared and is rich in all sort of foods. They give us an early check-in as we arrived morning from the flight - the rest after the flight was great. I was informed about the Spa and other amenities but... More 

Helpful?
Thank Florin M
Salt Lake City, Utah
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked the local feel of the hotel. We were here for business, so we ate, slept and drank here. I found it great for our purposes as we were doing business near the airport. And we were here for a week. This hotel was friendly to us, accommodating. I had no issues. There are 3 restaurants in the building.... More 

Helpful?
Thank Judy T
Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

room ok good,clean,not small, localization close to airport and 4 stars depend only at pubs,4restaurants and SPA... but food in restaurants is not that what I was expected... meat not taste decent... it's just good enough... Compare to different capital London or Warsaw 4 stars hotels have much better restaurants. I think food should be priority so guests no need... More 

Helpful?
Thank Artur S
Bacau, Romania
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recommend Phoenicia Grand Hotel to all tourists in Bucharest . Very good location on the way to airport Otopeni , very easy access on main boulevards to downtown . All staff well skilled and friendly, rooms are big size and comfortable . Breakfast quite plenty and delicious , 4 restaurants ( Italian , Lebanese and Romanian are very good... More 

Helpful?
Thank Cristinel M
Arad, Romania
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 3, 2015

So I've stayed at this hotel for 7 nights and had a lot of time to experiment it all. First of all, this hotel had the greatest breakfast I ever had in Romania and every other hotel I've been in worldwide (not that many outsite the country, but still): very large spaces, special smokers section, great coffee machines, a cook... More 

Helpful?
Thank ArthurVent
Cluj-Napoca, Romania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 1, 2015 via mobile

Do not expect to recieve the wake up call, they explained that they have forgotten. Do not expect to recive anything trough the reception. A co worker left an envelope for me at the reception, i did not known about it until I left the hotel and my co-worker asked if I have recieved it, well they did not even... More 

Helpful?
Thank Andras K
Haifa, Hefa, Israel
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 6, 2015

I visited Bucharest on business and arrived very early in the morning. The Hotel staff that welcomed me was efficient but not friendly. The rooms were on the unconvenient side. The good things were clearly the Wi-Fi which worked fine and the hit water which was puring without any problems. I'm told that the breakfast is good, but I didn't... More 

Helpful?
Thank Omer B
Cluj-Napoca, Romania
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 3, 2015

I stayed in this hotel for 2 nights for a business trip, a conference. The hotel is big, near the airport, the breakfast is delicious, plenty of food, good lebanese cookies, coffee and tea, milk, 5-6 kind of fresh natural juice, a very good open buffet. Another good point is free wifi all over the hotel, in the rooms too... More 

Helpful?
Thank RedRoseRo
Sales D, Key account manager at Phoenicia Grand Hotel, responded to this review

Dear guest, Thank you for choosing to stay with us and for the time you spent to share with us your feedback. We are constantly interested to meet all our customers’ expectations, therefore all reviews are welcomed. We are sorry for the aspects that were not to your liking, but we certainly look forward to welcoming you again with new... More 

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