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Phoenicia Grand Hotel

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218 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Brescia, Lombardia, Italy
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice hotel with a broad choice if restaurants inside: libanese, italian (excellent pizza!!!) and others. Easy to be reached by the airport. Comfortable room and excellent service. Sauna inside. Rich buffet for breakfast: fruit, yogurt, salad, pizza... Variety of foods.

Helpful?
Thank fragolajump81
Suceava, Romania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pro 1. Location, near Romexpo where I had the job. 2. Staff very helpful. 3. Clean, nice, etc. 4. Diversified and very tasty breakfast Against 1. Access to the hotel from the main street ... It's located behind a filling, on the alley access is no indicator that leads to the hotel ... we arrived in the evening and we... More 

Helpful?
Thank mbstee
Anca I, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mbstee, Thank you for choosing to stay with us and for the time you spent to share with us your feedback. We are happy to read that you appreciated the service offered by our team members and we are also thrilled to learn that you enjoyed our breakfast options and our location. Our target is to satisfy our all... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

This is the hotel where I stay when I am in Bucharest. The style is kitsch, but it has a kind of fascination. The service is good, the rooms are clean, at the end it is good for the money you pay. The breakfast is pantagruelic. Avoid the restaurants in the hotel.

Helpful?
Thank Antonio C
Anca I, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Antonio C, We are glad to know that you appreciated Phoenicia Grand Hotel, our services and especially our breakfast. Thank you for choosing to stay with us and for the time you allocated to share with us your feedback. Hope we will have the pleasure to have you as a guest soon. Best regards, Anca Ionescu Sales & Marketing... More 

Chisinau, Moldova
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed June 9, 2016

Stayed in Phoenicia for 2 nights, room was very nice and clean. The bed feel pretty comfortable. The only thing was a smell outside the room in the corridor. Maybe it was temporary issue with some pipe or whatever. The breakfast is excellent, with tons of various food, fresh juices and good cofee.

Helpful?
Thank Vitalisss
Anca I, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Vitalisss, Thank you for your review and for your stay. It is a pleasure to know that you enjoyed your stay at Phoenicia Grand Hotel, especially the breakfast and the fresh bar! We appreciate your valuable comments and we assure that will take them into consideration. We hope to welcome you again, shortly. Best regards, Anca Ionescu Sales &... More 

Fort Worth, Texas
1 review
2 of 5 stars Reviewed June 1, 2016

Air-conditioning did not work, bathrooms had a issue with water standing in the middle of the floor every time you took shower. Some issue with plumbing, very bad smell when water is turned on. Rooms are used up. Bed was horribly hard like you are sleeping on bricks. Typical one night stop hotel. Away from city center. Very noisy if... More 

Helpful?
Thank usman51
Anca I, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Guest, We appreciate all your valuable comments and we assure that we will take them into consideration. Thank you for appreciating our breakfast and for taking time to write this review regarding your stay. If you reconsider of staying at Phoenicia Grand Hotel again please try one of our new renovated rooms: Premium rooms and for any issue please... More 

Brussels, Belgium
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 30, 2016

Stayed here for 10 days for a work requirement. Have been to Bucharest several times before for work but always stayed in the center (Sheraton for example) have had a much better experience that the Phoenicia Grand. This property is showing its age poorly, from the very out dated decor, stained carpets in the halls, the main entrance railings painted... More 

Helpful?
Thank Mark Y
Anca I, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mark Y, According to your review you were accommodated in our hotel for 10 days. After you have seen that the hotel and the services we offer were not up to your expectations you could move to Sheraton or to one of the hotels in the center. But it was your call to stay or to move and we... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 23, 2016

The hotel was very good and can be recommended in any case. The staffs are very friendly but the breakfast is a dream.. The rooms are large and very nicely furnished. WLAN in any areas free available. For the evening there have a well stocked bar which is open until 02:00AM. Outside within walking you can find small but good... More 

Helpful?
Thank Mario G
Pgrand, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mario G, We are glad to have been able to match your expectations through the services offered, especially breakfast and our staff. Thank you for your recent stay at Phoenicia Grand Hotel and we look forward impatiently for your return soon. Warm Regards, Anca Ionescu Sales & Marketing Department More 

Washington, Illinois
1 review
1 of 5 stars Reviewed May 21, 2016 via mobile

This place is a dump and does not deserve to have lighted four stars on the front of the hotel unless I could put up a minus sign in front of the first star or remove the bulbs from 3 stars. Here is a last of my issues: 1. Bad service in the Lebonnese restaurant. We waited 30 minutes before... More 

Helpful?
Thank Mike B
Anca I, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mike B, Thank you for choosing Phoenicia Grand Hotel and also for expressing your opinions. We are sorry to know that none of our services was up to your expectation despite the efforts that Phoenicia Grand Hotel does to meet the expectations of our guests. Improving our services is a permanent issue for us and our costumers’ suggestions are... More 

Alassio
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

This hotel is clean and comfortable with spacious rooms( preferably ask for the new building area) the service concierge is perfect great kindness. Breakfast room too crowded in the morning... I gave up there was no space to sit... But generally recommend for business visits. There are as well nice Suites and a Spa. Special attention to the supplied comforts:... More 

Helpful?
Thank Bya73
Pgrand, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you for choosing Phoenicia Grand Hotel and also for expressing your opinions. Improving our services is a permanent issue for us and our costumers suggestions are very important, so your remarks do not go unnoticed. The new rooms are called Premium, Superior, Premium Junior or Deluxe Junior and they were renovated at the end of 2015. We... More 

Brasov, Romania
Level Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

Even it looks impressive from outside the hotel is far from the "grand" style. It is just big. The rooms are simple and quite tired. The bathroom finishing is far from good. The personal is friendly but not really trained. The breakfast in the hotel is the only amazing thing. Great breakfast. Overall impression is not bad but not good.

Helpful?
Thank Calaican
Pgrand, Sales & Marketing Department at Phoenicia Grand Hotel, responded to this review

Dear Mr. Calaican, Thank you for appreciating our breakfast and our friendly staff. At the end of 2015 most part of our rooms were renovated: Premium rooms, Superior Rooms, Premium Junior and Deluxe Junior. For your next stay we hope you will try one of our new rooms mention above. Best regards, Anca Ionescu Sales & Marketing Department More 

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Located in the North part of the capital ( Baneasa Area ), close by to two of the most important communication nodes for air travel in Bucharest, but not far away from the city centre, Phoenicia Grand Hotel is an elegant, monumental and still extremely welcoming hotel.What counts for us is what is important to you and this is why comfort and well-being are inviting you to come in and leave all your worries at the entrance and enjoy personalized services and the havens of peace and quiet as Phoenicia Grand Hotel offers you: 348 rooms and apartments, 4 restaurants, 10 conference rooms, bar, spa center, beauty shop, large car park, free internet in all areas of the hotel, ATM. ... more   less 

Additional Information about Phoenicia Grand Hotel

Address: 87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
Location: Romania > Bucharest
Price Range: $71 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenicia Grand Hotel 4*
Number of rooms: 348
Reservation Options:
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Also Known As:
Phoenicia Grand Bucharest
Hotel Style:
#12 Spa Hotel in Bucharest
#33 Business Hotel in Bucharest
#34 Luxury Hotel in Bucharest
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