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Duke Romana

Traveler (51)
Room & Suite (89)
Dining (1)

About

#47 of 180 hotels in Bucharest
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Room service
Restaurant
Airport transportation
Babysitting
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
161Reviews
119Photos
4Q+A
16Room tips
Traveler rating
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Popular mentions
I booked in today for a 4 night stay on business and the staff at the desk was not welcoming at all. I was greeted with “name” a little else, and given a blank white card with no card container to remind you of the room number. I booked a junior suite and was allocated 207 which
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Response from HotelManagement15159, Guest Relations Manager at Duke Romana
Responded 2 weeks ago
Dear Guest, Thank you for your review. Our reception staff is friendly, professional and always willing to help. The modern hotel is listed as 4 stars and provides services to that standard. The Junior Suite is one of our nicest rooms with a working desk area, a bedroom and also with a small sitting area used for relaxing as well. There are 2 Junior Suites in the hotel and there are not a lot of differences between them. All pictures of the bedrooms represent the exact reality of the rooms. As a suggestion on your next visit you could reserve one of our Suites, as it has a sofa as well.
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Had 4 nights at the Duke Hotel in bucharest. The service from the staff was exceptional. The room was just as the pictures on the web site demonstrated which is always a plus for me. The location - can’t beat it The Food - delicious The Service - exceptional Rooms are elegant,
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Response from HotelManagement15159, Guest Relations Manager at Duke Romana
Responded Mar 20, 2019
Dear Guest, Thank you for your glowing review. The Team and myself take great pride in our work of welcoming and looking after our guests. We will be delighted to welcome you again on your next visit. Kind regards, Hotel Management
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after a hot day in Bucharest we had to suffer in room with the aircon not working. when we opened the window an d door the mosquitoes came in, so had to close. the room next door was the same. Reception were not helpful.
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Response from LauraS15159, Manager at Duke Romana
Responded Oct 30, 2018
Dear curioSydney, I am sorry to hear that you were inconvenienced during your stay. We do have professional air conditioning units in all the bedrooms in order to assure guests all the comfort they need. Unfortunately, there was at the time a technical failure for which would like to apologize. With respect to the reception team I have addressed the issue with them and we are improving their training. We are looking forward of welcoming you again to the hotel.
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We found this hotel luckily after a cancellation by another hotel in the same area. The hotel is in my opinion much better than the one we booked firstly. It is in a very priviledged area with piata romana metro station in a distanse of less than 200 metres. Its in a main road
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Response from LauraS15159, Manager at Duke Romana
Responded Oct 30, 2018
Dear Fokas L, Thank you for your published review. We are indeed very close to the Romana Tube Station and we do provide quality services to our guests. Our staff are working very hard to assist the guests and will let them know of your good thoughts. We are looking forward of welcoming you again to our property.
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Large new apartment style rooms in another building but no elevator. Also it was very displeasing that no one offered to take the laguage. The air conditioning was not working well in both apartment (701 and 702).
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Response from LauraS15159, Manager at Duke Romana
Responded Nov 2, 2018
Dear guest, Thank you for reviewing our hotel. Our large and luxurious apartments are nearby and accessible by stairs. I am sorry to hear that the staff did not offered to assist as they are well trained and always eager to help all our guests. Unfortunately on that day because a staff member called sick the Receptionist could not leave the main desk unattended as this would have affected all our residents. Our air conditioning units are modern and automated but there must have been a temporary malfunction for which we would like to apologize. We are looking forward of welcoming you again on your next visit.
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Is there a charge for air transportation ? And how much ?
hi, what you mind "air trasportation"? If you mind transfer from airport- them have this service, see on site of the hotel how much it's cost. I rent a car in airport and don't use this service.
0 votes
how big is the junior suite and what facilities does it have
Also most important, was very clean , and staff were very nice and helpful. I recommend it. Can't beat the price and your at a good hotel. Might just get 3 *** maybe because no full service restaurant , etc. But I was not going to Bucharest for a Park Avenue hotel :) It's nice and quiet also as opposed to the Sheraton a block away (more expensive also).
1 vote
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il parcheggio è custodito ? va bene per le moto? the parking is guarded? is it good for motorcycles?
Purtroppo non ho usufruito del parcheggio e non sono sicuro sia disponibile in albergo, meglio chiedere direttamente alla struttura
0 votes
is possible to pay badroom in euro or only in lei?
Credo non ci siano problemi a pagare in Euro, ma non sono certo che il cambio sia conveniente. Personalmente ho preferito pagare con carta in Lei.
1 vote
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"Traveled with friends"
"Book another hotel"
"elevator access to all floors once you walk up the stairs on ground floor reception."
"6th floor- very quite"
"another hotel"
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PRICE RANGE
$50 - $101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
duke hotel bucharest
LOCATION
RomaniaBucharest
NUMBER OF ROOMS
40
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