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JW Marriott Bucharest Grand Hotel

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90, Calea 13 Septembrie, Bucharest 050726 Romania
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1071)
Room & Suite (472)
Videos (1)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Bucharest Grand Hotel
Updated 01/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 215 hotels in Bucharest
Location
Cleanliness
Service
Value
Travelers' Choice
Located in an area of historic and national interest, JW Marriott Bucharest Grand Hotel in Romania is the only five-star, hotel in the district and is in close proximity to the stately Palace of Parliament and People’s Salvation Cathedral. Thoughtfully imagined for a balanced and nourishing lifestyle, the 402 guestrooms, including 23 suites offer intuitive design and functionality, alongside the largest individual footprints in the city. Its six restaurants & lounges celebrate its legacy of epicurean diversity, with premium cuts of steak in the JW Steakhouse or authentic Italian dishes in Cucina - The Italian Kitchen. The JW Marriott Bucharest Grand Hotel in Romania is a premier luxury destination for business and leisure guests, it is just a 30 minutes’ drive from Henri Coandă International airport and within walking distance of Old Town, with its diversity of architecture.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Casino and Gambling
Highchairs available
Paid private parking on-site
Secured parking
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Romanian
Hotel links
Special Offer:Stay Longer On Us

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
15Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
1713Reviews31Q+A100Room tips
Traveler rating
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Popular mentions
Sumaya Bezrati wrote a review Dec 2021
Davie, Florida5 contributions1 helpful vote
Literally the worst hotel experience we’ve ever had. Starting with from checkin and they said they didn’t have the room available THAT WE PAID FOR. Ok so then refund us the money for that room … they said they will have a manager contact me and that never happened. I reached out to the manager several times and received zero response and that was just the beginning. We have gold elite status with Marriott and have never encountered a hotel experience like this one.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Lavinia Zamfir, Guest Services / Front Office at JW Marriott Bucharest Grand Hotel
Responded 3 weeks ago
Dear valued Guest, Thank you for choosing JW Marriott Bucharest Grand Hotel for your previous stay in Bucharest and for going through the trouble of sharing with me your experience. Your opinions are very valuable in helping us maintain a high level of service and insuring that your expectations are met on each visit. I’m concerned to learn about your disappointments and would like to unreservedly apologize for the inconvenience caused. I have called for an immediate investigation regarding the check in experience. This is, by all means, not our standard of service and please rest assured that I have brought this up with the respective departments to ensure immediate re-training will be provided. I We do hope that in spite of the incidents, we will have the pleasure of welcoming you back in the future so that we are able to remedy for the poor impression created in this occasion. Sincerely, Mirela Sandu Front desk manager
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Kevin J wrote a review Dec 2021
1 contribution
This is a great property. The staff are very helpful, and even helped me make a purchase from outside the hotel. The breakfast was very good. The room was above expectation. I enjoyed staying at this location and will return in the future.
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Date of stay: December 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from Iulia Pocol, Marketing at JW Marriott Bucharest Grand Hotel
Responded 2 weeks ago
Dear Guest, We are delighted to hear that you found the hotel comfortable and the service excellent. We, at JW Marriott Bucharest Grand Hotel, strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience and we look forward to welcoming you back. Kind regards, The JW Marriott Bucharest Grand Hotel team
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GeorgiannaE2015 wrote a review Dec 2021
Bucharest, Romania66 contributions17 helpful votes
We had a lovely stay at JW Maririott Hotel! As a Platinum Bonvoy member, our room was immediately upgraded by the frond desk team and I must say the room was just lovely! In the room we found a welcoming letter with nice words which made our day! The gym is lovely (part of World Class group) and the pool was refreshing. The hotel was nicely decorated for winter hollidays and the breakfast was absolutely delicious - lot of options, varied food and the waiters were extremely nice. Overall… a 5* experience!
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Date of stay: December 2021Trip type: Traveled with family
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Response from Iulia Pocol, Marketing at JW Marriott Bucharest Grand Hotel
Responded 2 weeks ago
Dear guest, Thank you for choosing the JW Marriott Bucharest Grand Hotel and for sharing your review on Tripadvisor. It is nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest. We look forward to welcoming you again soon, The JW Marriott Bucharest Grand Hotel team
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John B wrote a review Dec 2021
Bermuda34 contributions42 helpful votes
I enjoyed another couple of great stays at the JW Marriott Bucharest in October. At the front desk, Costi as always provided a superb welcome and was always helpful and charming in handling queries. The hotel is beautiful and well-maintained and the luxurious rooms and housekeeping services are second -to-none. Staff throughout the hotel were very friendly and went above and beyond to make my stay delightful and safe. Pamela and her team are vibrant and fun and make dining and drinks in the Executive Lounge very enjoyable.
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Date of stay: October 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
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Response from Iulia Pocol, Marketing at JW Marriott Bucharest Grand Hotel
Responded 2 weeks ago
Dear guest, Thank you for sharing thoughts about your experience at the JW Marriott Bucharest Grand Hotel. We appreciate your feedback and are delighted to hear that you had a great time here. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for choosing us and we look forward to welcoming you back soon. Kind regards, The JW Marriott Bucharest Grand Hotel team
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HAPPY wrote a review Nov 2021
1 contribution
Just want to say we had a fantastic time in Bucharest at the JW Marriot, absolutely nothing to fault. The rooms, the food and price was all amazing and above all else the service from Pamela in the executive lounge was 2nd to none. Always polite with an endearing smile to melt any visitors heart. Thanks Pamela ❤ can't wait to do it again..🙏🙏
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Date of stay: November 2021Trip type: Traveled with friends
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Response from Iulia Pocol, Marketing at JW Marriott Bucharest Grand Hotel
Responded Dec 1, 2021
Dear Guest, We are delighted to hear that you found the hotel comfortable and the service excellent. We, at JW Marriott Bucharest Grand Hotel, strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team ensured a pleasant stay for you. We will make sure to share your kind words with Pamela. Once again thank you very much for taking the time to share your experience and we look forward to welcoming you back. Kind regards, The JW Marriott Bucharest Grand Hotel team
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PRICE RANGE
$86 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott bucharest, marriott bucharest grand hotel, bucharest marriott
LOCATION
RomaniaBucharestCotroceni
NUMBER OF ROOMS
402
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Frequently Asked Questions about JW Marriott Bucharest Grand Hotel
Which popular attractions are close to JW Marriott Bucharest Grand Hotel?
Nearby attractions include Grand Casino Bucharest (0.00 miles), Ghencea Civil Cemeter (0.2 miles), and Aloha Lounge (0.01 miles).
What are some of the property amenities at JW Marriott Bucharest Grand Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Bucharest Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Bucharest Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Bucharest Grand Hotel?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to JW Marriott Bucharest Grand Hotel?
Conveniently located restaurants include JW Steakhouse, Ceainaria Infinitea, and Cucina The Italian Kitchen.
Are there opportunities to exercise at JW Marriott Bucharest Grand Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does JW Marriott Bucharest Grand Hotel have airport transportation?
Yes, JW Marriott Bucharest Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Bucharest Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at JW Marriott Bucharest Grand Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does JW Marriott Bucharest Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.