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Phoenicia Express Hotel

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51 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I unfortunately stayed here for 6 weeks, I stayed here as part of a NATO exercise and there was no alternative, I certainly wouldn't pay to stay here and I feel sorry for anyone who does, the hotel is dirty and run down, the cleaners are thieves, when they actually bother to 'clean' your room/move your things about a bit,... More 

Helpful?
Thank Chris M
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Chris, Thank you for such a detailed review! Your feedback helps us to raise our standards and improve the quality of our services! We are sorry for any inconveniences. We assure you we will take the issues into consideration, and the staff members that accompanied you in your stay will be reevaluated ,a new training will take place and... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 8, 2016 via mobile

I recently had to spend 6 weeks at this hotel for a business trip and it has to be the worst 6 weeks of my life. This is NOT a 4 star hotel! I genuinely can't remember everything that was wrong with this hotel but I'll attempt to list those that I can remember. The pool had little to no... More 

Helpful?
2 Thank Ben Athow-Frost
Phoenicia Hotel... R, Manager at Phoenicia Express Hotel, responded to this review

Dear Ben, Your review is very important to us! We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you will... More 

Travelers are raving about these Bucharest hotels

Portugal
Level Contributor
177 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed May 8, 2016

We found a really good deal so we spent two nights in this hotel. The location is convenient because it is not so far from the airport but the taxi drivers (as usual) overcharged us. The standard room fits with our needs. The breakfast was good and offered different options. The swimming pool was a bit cool. Unfortunately my experience... More 

Helpful?
1 Thank m_rolrol
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear m_rolrol, Thank you for choosing Phoenicia Express Hotel and for drawing our attention over these matters. We are sorry for any inconveniences. We assure you we will take the issues into consideration, and the staff members that accompanied you in your stay are being reevaluated, a new training will take place and we will take the necessary actions for... More 

Kiev, Ukraine
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 3, 2016

Awesome hotel in every way!! Fits perfectly to whom it is important to close the distance to the airport. Everything was wonderful, lovely room and bath! Responsive staff! Great pool and sauna! Breakfast is fantastic! Great wi-fi. The room has everything you need for tea. In the bathroom, everything you need!

Helpful?
Thank Ayida B
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Ayida, Thank you for your kind words and for choosing Phoenicia Express Hotel as your holiday destination. We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future, so that we can create even more unforgettable memories. Because we care about your comfort and satisfaction of every guest,... More 

Sofia, Bulgaria
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 1, 2016

The hotel is nice, rooms are spacious and clean, breakfast was good. The location is quite bad however. It is located on the ringroad of Bucharest, which is difficult to access from the center and making the turn to the hotel by car is dangerous from the opposite direction.

Helpful?
Thank Peter P
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Peter, Thank you for your review! I am glad that you had a nice stay at Phoenicia Express and that you enjoyed our hotel, the rooms and also the breakfast. We are sorry for any inconvenience you have experienced because of the location of the hotel. We hope to be your choice once again, during your next visit in... More 

Bucharest, Romania
1 review
5 of 5 stars Reviewed January 28, 2016

The staff was very nice, the welcome also. The rooms were clean and big, cleaned every day during stay.Spa- great area to relax, nice sauna and pool. Breakfast like no other.A lot of food Romanian and International cuisine.

Helpful?
Thank Elena P
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Elena, Thank you for your kind words and for choosing Phoenicia Express as your holiday destination. We are extremely pleased that you spent beautiful moments with us, and we hope to be your choice again in the future. Because we care about your comfort and satisfaction of every guest, Phoenicia Express Team will always prioritize those aspects. Do not... More 

Tel Aviv, Israel
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed January 23, 2016

We were back at the hotel, the room extremely heated when the outside was minus 23 degrees, a good breakfast, the usual situation shower room, shower rod it is not stabilized, at least a new curtain ...........

Helpful?
Thank Hemi A
Phoenicia Hotel... R, Online Content Manager at Phoenicia Express Hotel, responded to this review

Dear Hemi, Thank you for your review! Your feedback is very important to us! With your help we can grow intro being the best host, raise our standards, improve the quality of our services, our facilities, and offer you the experience you deserve. We hope to be your choice every time! Kind regards, Alexandra Boldisteanu Online Content Manager More 

Geneva, Switzerland
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed September 20, 2015

When we arrived in this 4 stars hotel we were surprised by the beauty of the huge lobby and bar, with confortables sofa. But then we went to our rooms and this was an other story. The decoration was really old, the toilets were damaged, when you take a shower the bathroom become a pool, the bed is so old... More 

Helpful?
3 Thank SwissDids
Tel Aviv, Israel
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 25, 2015

We were at the hotel for four days, they were very hot, more than 38 degrees Celsius, The room has an air conditioner, but even though it was switched on for all four days without a break [who were also not in the room] temperature did not fall below 25 degrees .most at the time she was about 27-29 degrees... More 

Helpful?
2 Thank Hemi A
Constanta, Romania
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 stars Reviewed June 30, 2015

What a let down this hotel is after several great visits to the other Phoenicia brand hotels. We booked a Thursday,Friday, and Saturday.We booked the spa deal for Friday night. After checking in at 16:30 we were told that the massage was not available on the Friday night and that we would have to have it that night before 19:30,... More 

Helpful?
4 Thank Gary J
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
An elegant place, Phoenicia Express is located in the north area of Bucharest, only 5 minutes away from Henri Coanda International Airport. Our hotel is the best solution for accommodation, if you are coming at one of the fairs held at Romexpo Center or if you are just visiting Bucharest, both for the cultural aspects (offering immediate access to downtown-15 minutes-to Victoria Square) or shopping and entertainment (by being so closed to Baneasa Shopping City or the most popular clubs in Bucharest).Being easily accessible, located on the ring road of the city, the hotel offers outstanding facilities and services. You will have 181 rooms arranged according to our motto: “comfort, quality and good taste”, swimming pool, SPA center, two restaurants, a lobby bar, night club and 460 places for conferences, cocktail parties, weddings and private events. Select a hotel in the north of the city and near Otopeni Town and you will always find the best prices and respect for what is customer care! ... more   less 

Additional Information about Phoenicia Express Hotel

Address: 441-443 Odai | District 1, Bucharest, Romania
Location: Romania > Bucharest
Price Range: $50 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenicia Express Hotel 4*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#72 Luxury Hotel in Bucharest
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