Poor cleaning service and everything from the mini-bar was expired! In the “restaurant” the only option for coffee was “black coffe” no milk and staff also not helpful at all. We wait 20 min outside at the front door and no one came to welcome us.
I don't recommend this hotel, after a recent unpleasant experience, when I booked and put down a payment for a sauna 2 weeks earlier. In the evening of the event, we found ourselves that our place has been taken away from us, by another group under obscure conditions. The hotel's stuff and manager were non-cooperating and tried to get rid of us proposing us a worse offer.
Positive. Strange address, but if you come by car, it doesn't matter much. There were some little issues with using the swimming pool, but in the end I could go and enjoy it all by myself, which was awesome. The room and the bed were just perfect. The staff was really nice and helpful (and beautiful ;))! Acceptable minibar prices. I would definitely stay here again! Thank you.
From the pictures on the website this hotel looked a lovely place to stay for 8 nights during our annual visit to Moldova especially as it was August and it had an outdoor pool. (Not many hotels in Chisinau have them). Airport collection was 300 lei a little on the high side (usually 100 lei) Upon on arrival we found the carpeting on the steps leading to the entrance thread bare and potentially a nasty trip hazard. The entrance is very dark and old fashioned. We were placed in a room on the 3rd floor (no lift). The door to the room opened outwards at the top of the stairs which also was potentially dangerous and it was so close to the edge of the stairs no more than 5 inches. The room again was dark, bathroom small but acceptable. But terrible noise all night from the mini fridge and air conditioning unit. At breakfast no staff spoke or welcomed you, average breakfast. The sun lounges were so close to the pool edge again very dangerous. We paid for our room (1) night and left that day. The young girl on reception asked why we wanted to leave and when we explained the only thing she said was unplug the fridge and switch the air con off ... very helpful (NOT) especially in 33 degrees heat. No offer to move rooms and No assistance with luggage or offer to call a taxi. - Says 5 - 10 minute walk to city centre this is incorrect it may be a 5 - 10 min walk to get a tram or mini bus to the city centre is at least 20mins away. I would not recommend this hotel.…
Billed as a 4 star hotel, it's more like a 3 star UK one. There's nothing wrong with it, cheap enough and serves a purpose, but don't expect anything out of the ordinary. It's about a 20 minute walk (uphill) to the centre or, if you get one of the many unscrupulous taxi drivers we encountered, a 150 Lei fare (order from the hotel and it's no more than 20). Rooms are comfortable, despite ours (303) not having a window, but the shower room was definitely in need of modernising. Be aware that there is also a building site to the rear of the building which creates a lot of noise. On the plus side, the staff are really friendly and helpful.