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Hotel Phoenix

Cancelon$64*
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#20 of 58 Hotels in Zagreb
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$126*
$64*
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$66*
$66*
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Hotel Phoenix
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204 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Zagreb, Croatia
Reviewed January 6, 2016

I had such a great time during my visit. Staff was very friendly and welcoming. Great food, huge breakfast selection, amazing staff with attention to detail ( cookies and little presents ). The room was very cozy and clean, huge bathtub was a big plus :) I recommend wellness wich was amazing. I'll be back to this place and highly...

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Helpful?
1Thank Igor K
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Igor K, thank you for your more than kind feedback! We are very happy to read that you were satisfied with the services of our hotel, as the satisfied guests are the main goal in our daily business. We hope to see you in our hotel soon again.

Zagreb, Croatia
Reviewed January 6, 2016 via mobile

We have spent a very romantic weekend in the hotel. Everything was perfect. There was a rose pedals all over the bed, room was very clean and the smell was nice, food was delicious, wellness was very clean and so cute, service was excellent and very positive and we've got the romantic atmosphere that we've expected. We also had parking...

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Helpful?
1Thank iva_gljiva
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Iva, thank you for your comment and for sharing your positive experience. We are very pleased with the fact that everything went well during your stay ! Pleasant staff, romantic room, cute and clean wellness . It was a true joy to read your positive comment and I do hope that we will deliver the same service level upon...

Reviewed January 6, 2016

I had visited Hotel Phoenix during Christmas holidays with my boyfriend. I really appreciate peace we found there. They have great beds, so after romantic dinner with food that was great, we slept without any interruptions. I also have to mention hotel service, people are kind and friendly, you can ask them for what ever you need and they'll make...

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Helpful?
Thank Jelena O
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Jelena, thank you for your more than kind feedback! We are very happy to read that you were satisfied with the services of our hotel, as the satisfied guests are the main goal in our daily business. We hope to see you soon!

Varazdin, Croatia
Reviewed January 5, 2016

Been there with my girlfriend.I booked the place for a romantic weekend and we got room with rose pedals and cookies. We had such a great variety of food for breakfast, and dinner was even better. We booked a spa treatment, a massage, and we got to use sauna and the small little pool as well. My girlfriend was overwhelmed...

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Helpful?
1Thank Tihomir S
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Tihomir, thank you for your nice review. These kind of reviews shows us that we are doing a good job and that we offer our guests a memorable stay here in Hotel Phoenix. Happy to hear that you loved our Wellness. Hope we will have the chance to welcome you back in the near future again!

Split-Dalmatia County, Croatia
Reviewed December 30, 2015

So called romantic decoration of the room was a disappointment... there supposed to be rose petals on the bed but there were no sign of them. Also hairdryer wasn't working so we had to ask our friends in the other room to dry our hair. Also the wellness which was included in our package had a limitation of 2h per...

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Helpful?
Thank Ija760
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, Thank your for your review. It is important to us to hear our guests opinion so we can improve our service, although I do not agree with some points that were mentioned. But, some points have been duly noted and we will work on them ! Now, the rose pedals was an issue and this is something that...

Oberösterreich, Österreich
Reviewed December 22, 2015

I was with my husband and my son for one night. We were invited to a wedding at the hotel. The stay was perfect, a pity that we only stayed one night there. For breakfast there was a huge selection, and the rooms were very cozy. I would definitely book it again.

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1Thank 123is2015
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, thank you for being our guest and for this great review! It`s great to hear that you had a nice stay here. It makes us very proud that you liked our breakfast services and Hotel in general. We are trying our best to keep you satisfied as a guest and give you everything you need while staying at...

Sarajevo, Bosnia and Herzegovina
Reviewed November 14, 2015

First time I visited this hotel I was not much interested in exploring everything it offers, I was just glad it was clean and quiet. But the next time was totally diferent. The room was loveĺy and clean, the staff was friendly and ready to help us and offer us everything we wanted, the food was excelent, and then I...

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1Thank AlexGivemeabrake
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Alex, thanks for your a wonderful review. The pleasure is all mine when reading that we have a post from a returning guest. We are glad that you decided to explore our hotel offers, and happy to note that we managed to exceed your expectations. Our efforts and improvements are showing result which is good. Good to have you...

Charlottesville, Virginia
Reviewed September 28, 2015

From the outside, you wouldn't believe this place was even a hotel. It's very nondescript. The inside, however, is stunning!! There is jazzy music being played in the lobby, the colors are so vibrant, and the stuff is fabulous. The restaurant was very nice, as well, although a bit too formal for my taste. I felt underdressed. I'm not sure...

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Thank H K
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear guest, thank you for writing us a review. We are glad to hear that you liked our interior design and our staff service. Regarding to window view, we are working to expand hotel and unfortunately that's why it looks like that. Hopefully we will finish soon. Sorry to hear that you didn't like our bathtub in the open. Next...

Edgware
Reviewed September 13, 2015

+This is a really nice Hotel but is let down by a lot of small issues. Nice and clean hotel with good food in the restaurant. Good friendly staff. - Pool is quite small and only accessible 7am to 11am and 3pm to 10pm. Rooms are clean but small and we hardly had space for luggage. Bath is open plan...

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Thank queenspr
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear guest, thank you for very detailed and informative review. It is so nice to read comments where our staff is being praised. Good to hear that restaurant food is up to expectations. Sorry about the luggage issue. We have staff available that helps with carrying luggage but it is also preferable to mention that you would be needing help...

Reviewed August 30, 2015 via mobile

Me and my boyfriend went to Phoenix to spend a night which was supposed to be romantic. In the end it was, but only because we took care of that. The "Deluxe Romantic" which we booked was small, not romanticly decorated at all (there were supposed to be rose petals) and it didn't have a jacuzzi, which was supposed to...

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Thank Sara m
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Sara, thank your for your review. It is important to us to hear our guests opinion so we can improve our service. Regarding to your reservation, I researched it and you had a Romantic room reserved, not a Deluxe Romantic, but we gave you a free upgrade to a Deluxe Romantic room and we hoped that would please you....

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated in Zagreb's eastern business zone, the elegant Hotel Phoenix is just a 15-minutes drive from the city centre. It offers welcome surprise, FREE Wi-Fi,wellness & SPA area (endless pool, whirlpool for 8-10 persons, sauna, relax area), FREE fitness room, FREE anatomic Biopur pillow available on request, gratis parking space. Each elegant room at Hotel Phoenix features a free Wi-Fi, a flat screen TV with satellite and cable channels, air conditioning, comfortable beds with Biopur anatomic mattresses for a good sleep and a private bathroom. Bathroom amenities include the luxurious Aromatic Collection (Rituals, Pascal Morabito).The hotel's A la carte restaurant Maestro offers delicious Croatian and international cuisine. Guests can enjoy buffet breakfast with show cooking, during which a variety of pancakes and omelettes are prepared. A wide rage of fruit cocktails is available at the bar.The Hotel Phoenix has a wine cellar and an elegant lounge area suitable for gathering smaller groups. Guests are served a selection of top quality Croatian and world-renowned wines of their choice. The lounge bar with its large windows offers a view on the flowery terrace, where tea, coffee and a light lunch menu can be served.There is a fully equipped GOLF INDOOR CENTER. Golf simulators in Phoenix Lounge are recognized by the U.S. PGA.The Hotel Phoenix can be easily reached from the A2, A3, A4 and A12 highways. Public bus station is just 50 metres from the hotel. Transfer from Airport to the hotel and vice versa can be organized on request. ... more   less 

Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Location: Croatia > Central Croatia > Zagreb
Price Range: $66 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Phoenix 4*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Priceline, Booking.com, Agoda, HostelWorld, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hotel Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Spa Hotel in Zagreb
#12 Romantic Hotel in Zagreb
#14 Luxury Hotel in Zagreb
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Phoenix staff and other travelers.
4 questions
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Questions? Get answers from Hotel Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont take a room on the last floor”
811majah, Dec 7, 2016 | Read review
“Any room is ok because there isn't any great views really,”
Lowbourne1, Dec 3, 2016 | Read review
“About 20 min. from the hart of the city. Not far from the Airport and good location for traveling south or east of the city.”
ilanarie, Sep 15, 2016 | Read review
“Rooms on the firts floor have bigger beds and larger spaces.”
243izabellaa, Jul 26, 2016 | Read review
“Make sure you are not getting the really small room-standard room?”
Thomasli, Feb 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$64* /night
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Priceline$66
Hotwire.com$66
AMOMA$126
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Prices are for 1 room, 2 adults
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