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Hotel Phoenix

#17 of 58 Hotels in Zagreb
Certificate of Excellence
Sesvetska Cesta 29, Zagreb 10360, Croatia
Hotel amenities
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178 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Monaco-Ville, Monaco
Level Contributor
252 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed June 2, 2016 via mobile

Been just one night. They have a big parking in the back of the hotel, the staff is polite and they have a lot of services. The whirlpool is open untill 10pm so you can go also if you arrive late in the afternoon. The rooms are refurbished and clean, maybe a bit small but the single room is nice.... More 

Helpful?
Thank ste1990190408
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, thank you for your review and your wonderful comments! It is so pleasing to read that we exceeded your expectations. We thank you, the customers who take their time to inform us about it. We do look forward to welcoming you once again in the near future. Best regards, More 

Osijek, Croatia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

Great hotel, quiet location, big parking place, romantic atmosphere, good food, very clean and intimate. Jacuzzi within the room and you must enjoy it, great spa spot, pools and amenities... Also great price for what you get

Helpful?
Thank Marina B
Dunja P, Manager at Hotel Phoenix, responded to this review

Thank You very much for sharing your impressions! We are glad that You felt welcome and comfortable, and of course that You liked the room and food. Thank You and hope we will have the chance to host You again! More 

Wels
1 review
5 of 5 stars Reviewed May 17, 2016

Would recommend Hotel Phoenix as well, top personal, clean, top destination, perfect breakfast, price is acceptable. So all in one its worth to stay at hotel Phoenix, you will not regret it. For a short trip awesome!!!

Review collected in partnership with this hotel

Helpful?
Thank adrijanav413
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, Thank You very much! We are glad that You had a great stay and that You liked all the amenities. Thank You and hope You will be our guest again! More 

Pula, Croatia
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

Great place. Even if have arrived late the staff was very friendly. The gentleman who was the night receptionist was helpful. The room was ok. Small unlike was the details in the bathroom, a bit small shower. All very clean and nice. Morning breakfast not so bad a bit not really the "art of breakfast" but ok. In other hotels... More 

Helpful?
Thank Davor G
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Davor, thank you for your comment. I'm very glad that you are enjoyed in cleanliness of the room and that you find our staff helpful. Your positive feedback is a motivation for us to keep working in this field with a pleasure. We hope to see you again. Kind regards! More 

Hallett Cove
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 8, 2016 via mobile

Staff was lovely, location not so much, great breakfast buffet, pretty nice room. Not heaps to do, the wifi wasn't the best. On average a 3 and a 1/2 star hotel. Loved the beds. Probably wouldn't go back just because of the location being in the middle of no where

Helpful?
1 Thank Jade W
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Jade, Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. I am very sorry to hear that you did not find anything special during your stay here and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2016 via mobile

This is really nice hotel. I like the atmosphere and clean rooms. Very friendly staff, excellent restaurant and nice SPA. Wifi in rooms and in the entire hotel with good signal. I really enjoy staying in this hotel. Hotel is in Sesvete but to get to center of Zagreb you need 20 min by car or with train wich is... More 

Helpful?
1 Thank Irena V
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2016 via mobile

I love this hotel. When I'm in Zagreb I have to stay in Phoenix. I love everything about it. Rooms are very comfortable, clean, quiet, the bed is amazing. Great food. The stuff is helpful and friendly. Wellness is amazing. Everything is perfect!!

Helpful?
1 Thank jelenaa10
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Jelena , thank you for your kind comment after your recent stay at our Hotel. We are delighted to hear that our team is doing a good Job and hope to have you with us soon again! More 

Zagreb, Croatia
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 7, 2016

I cannot fault this hotel. Spotless, awesome staff who go out of their way to help you in any way and the buffet breakfast is fantastic! Rooms are roomy and clean, great sized mini bar fridge and a beautifuk personal touch of leaving some home made biscuits on the bed as a welcome. Don't even bother going into Zagreb central... More 

Helpful?
1 Thank angela9112016
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Guest, thank you for nice review. We are delighted to hear that you enjoyed your stay in hotel Phoenix. Especially glad to hear you loved the breakfast, friendly staff and our the gorgeous rooms. Please recommend us to your friends and family. We would be more than happy to have you with us soon again! Sunny greetings from Hotel... More 

Wiener Neustadt, Austria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 30, 2016

Excellent communication with the staff of the hotel. Beautiful Spa and fitness area. As a gourmet, compliments for the great food, huge selection and a lot of details. At the first opportunity I intend to return with my girlfriend to spend a romantic weekend in your hotel.

Helpful?
1 Thank TomyPit
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear Mr. Tomy, thank you for writing a review after your stay at our hotel. We are happy to hear that you enjoyed your stay with us and that we could exceed your expectation. We will pass on your nice words to our staff. Looking forward to welcome you soon again! Sunny greetings from Hotel Phoenix. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 28, 2016

My family spent 3 days in February in hotel. Everything we had mentioned on our booking had been noted by the hotel which was great. The rooms were spotless and nicely decorated. The food was excellent, the restaurant staff was very nice and helpful with recommendations. The hotel has a very nice Wellness center, we booked a massage and it... More 

Helpful?
1 Thank amkurjakovic
Dunja P, Manager at Hotel Phoenix, responded to this review

Dear guest! Thank you for taking the time to share your experience with other travellers! We are delighted to read that you felt great with us and that you enjoyed our restaurant and Wellness. We would be very happy to have you with us soon again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated in Zagreb's eastern business zone, the elegant Hotel Phoenix is just a 15-minutes drive from the city centre. It offers welcome surprise, FREE Wi-Fi,wellness & SPA area (endless pool, whirlpool for 8-10 persons, sauna, relax area), FREE fitness room, FREE anatomic Biopur pillow available on request, gratis parking space. Each elegant room at Hotel Phoenix features a free Wi-Fi, a flat screen TV with satellite and cable channels, air conditioning, comfortable beds with Biopur anatomic mattresses for a good sleep and a private bathroom. Bathroom amenities include the luxurious Aromatic Collection (Rituals, Pascal Morabito).The hotel's A la carte restaurant Maestro offers delicious Croatian and international cuisine. Guests can enjoy buffet breakfast with show cooking, during which a variety of pancakes and omelettes are prepared. A wide rage of fruit cocktails is available at the bar.The Hotel Phoenix has a wine cellar and an elegant lounge area suitable for gathering smaller groups. Guests are served a selection of top quality Croatian and world-renowned wines of their choice. The lounge bar with its large windows offers a view on the flowery terrace, where tea, coffee and a light lunch menu can be served.There is a fully equipped GOLF INDOOR CENTER. Golf simulators in Phoenix Lounge are recognized by the U.S. PGA.The Hotel Phoenix can be easily reached from the A2, A3, A4 and A12 highways. Public bus station is just 50 metres from the hotel. Transfer from Airport to the hotel and vice versa can be organized on request. ... more   less 

Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Location: Croatia > Central Croatia > Zagreb
Price Range: $71 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Phoenix 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#12 Romantic Hotel in Zagreb
#13 Luxury Hotel in Zagreb
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