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Cheaper
Average
Higher
About
4.5
#1 of 73 hotels in Zagreb
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Hotel Jägerhorn; an intimate oasis of style, service and comfort in the very center of Zagreb, Croatia. The oldest standing hotel in the city, the Jägerhorn enjoys a truly privileged location at just a stone’s throw from the main Ban Jelačić square in the heart of Zagreb. Nestled in a passage connecting the historic upper town with the city center, the hotel houses 18 elegantly appointed rooms, a stylish café offering the finest beverages, and the most beautiful terraces and garden to be found in the city. A peaceful and relaxing oasis defying its urban surroundings, Hotel Jägerhorn provides the perfect platform from which to explore the city and its numerous attractions. The full refurbishment of the Jägerhorn was completed in 2015, with great care and consideration given to preserving the historical and cultural significance of the hotel in its interior decoration and visual identity. This attention to style, detail and comfort extends to the customized, personal and intimate service to be found, making Hotel Jägerhorn the ideal destination for both business and leisure travellers seeking an authentic hotel experience in the center of Zagreb.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Croatian
Location
Ilica 14, Zagreb 10000 Croatia
Hotel Jagerhorn
1,377 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We have stayed in this hotel several times. It has an excellent location in the city center but is, at the same time, very quiet. They have a free, secured parking lot very near the hotel which is included in the price of your stay. So is breakfast which is of high quality and has lots of cold and warm choices and very friendly and swift service that prepares you excellent coffee. All staff is very kind and helpful by the way. I can only recommend this hotel and we will be back on our next visit to Zagreb as well. Thank you Jagerhorn Team for a very pleasant stay!
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Room 108 was very quiet with a great view over the upper town.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DavorDoronjga, front desk at Hotel Jagerhorn
Responded Mar 2, 2020
Dear Tjitske D, we are so happy to hear you found your way back to us and appreciate leaving this kind review about Jagerhorn and our amazing team. Thank you so much for your loyalty over the years. We know you have many choices of where to bring your business here in Zagreb and we appreciate very much your continued support and recognition of hotel Jagerhorn. We will go above and beyond whenever possible to ensure our guests have the best stay possible. Our food & beverage team also strives to create the perfect breakfast each morning and satisfy every taste bud. We hope to welcome you back again, this time even sooner then the last. All the best from Jagerhorn team, Davor Doronjga Front office
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We recently stayed one night at the Hotel Jagerhorn. This is a beautiful boutique hotel with historical significance, in the heart of Old Town. Our room was relatively small but had the necessary amenities. The bathroom was large and beautifully updated. The hotel arranged airport pick up for us at a great rate and they also arranged for us to be dropped off at the bus terminal the next day. All of the staff were kind and welcoming. The location of the hotel is PERFECT for exploring all the main attractions in Old Town and is also close to several restaurants. Breakfast is served in a nice garden area outside of the main hotel building. The stairs leading up the path from the breakfast area will take you directly to Lotrščak Tower which offers fantastic views over the city.
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Date of stay: June 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davor Doronjga, Guest Services / Front Office at Hotel Jagerhorn
Responded Jul 13, 2021
Dear Jasmine D, thank you for being our guest and sharing your marvelous review. You summarized it perfectly - we do have a fantastic location in the very heart of our beautiful capital, so close to the hustle and bustle of the city, yet so very private and serene at the same time. Your lovely and detailed description provides fantastic insight into some of our very special hotel amenities. We’re so pleased to read that you enjoyed breakfast so much. We must agree that it is a meal not to be missed during a stay at Jagerhorn. We very much hope to welcome you back again soon. All the best from Jagerhorn team, Davor Doronjga Front office
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We have visited the hotel for one night during August and it was a great choice. It is a nice boutique hotel, quiet and clean. We had a room at the 2nd floor which was nicely decorated and had all the facilities we needed: comfy bed, tea and coffee facilities, mini fridge, nice shower with good water pressure. We had also breakfast and you can choose 2 options out of the 4: eggs cooked as you like, cold cuts, croissants and jam. The espresso and orange juice were both great. Parking of the car is done on Varsavcka street and is free of charge, minutes away from the hotel. Being a central hotel you have plenty of restaurants and bars around, banks or stores. It was a great stay and don’t miss St. Mark’s church if you decide to choose this hotel.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davor Doronjga, Owner at Hotel Jagerhorn
Responded Aug 14, 2020
Dear Miki, wow - thank you for the five-stars and for simply making our day. It is an honor to read such high remarks from a well-versed traveler. We cannot think of anything better than hearing that our combination of spotless accommodations, a variety of amenities and a friendly atmosphere all contributed to your excellent stay. Our commitment to doing the best we can for every guest is brought to life by you taking the time to stay with us. We hope to become a regular feature in your travel plans and look forward to welcoming you back soon. All the best from Jagerhorn team, Davor Doronjga Front office
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The hotel is located very close to the Ban Jelačić Square, offering the perfect location for experiencing the city shopping and night life. There is free parking with a secure gate a couple of blocks away. The only downside to that is having to bring your luggage but the hotel provided a luggage cart and assisted up the stairs to our room- there is no elevator and its a short flight of steps. The ambiance is very nice and the staff are very accommodating, and the branding is on point! (shoutout to Mr. D. for exceptional service and comic relief!) I don't have much experience with Europe but the rooms seemed small and narrow in that fashion but fairly comfortable nonetheless. The shower pressure was great and the hotel provided amenities. There isn't much chance of sleeping in late if you are a light sleeper but its worth getting up early for a fresh breakfast here on the beautiful terrace!
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davor Doronjga, Guest Services / Front Office at Hotel Jagerhorn
Responded Sep 2, 2020
Dear C_Kaia, we appreciate your time and thank you for leaving this lovely review. We are so pleased to know that we have managed to provide a warm and relaxing respite during your stay. We like to think of Jagerhorn as a perfect little jewel box nestled in the heart of Zagreb. It is always our goal is to provide warm hospitality and anticipate every need, so that our guests feel as if they are being welcomed home each time they are here. We are truly sorry if the rooms seemed small for you but hope that we have compensated it with the great amount of laugh and humor :) We look forward to welcoming you back as a guest of the hotel for a longer visit next time! All the best from Jagerhorn team, Davor Doronjga (a.k.a. Mr. D) Front office
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Great location - central and quiet at the same time, cause it is located in a narrow pedestrian road which begins on the main road. We loved the breakfast in the back garden. Especially freshly pressed orange juice and homemade croissants.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davor Doronjga, Guest Services / Front Office at Hotel Jagerhorn
Responded Oct 14, 2020
Dear Anthia L, what a truly delightful review. Thank you so much for taking the time to share your experience. We are so happy to hear how memorable your visit was. While our location speaks for itself, we take great pride in the warm, gracious and genuinely-friendly service our team provides. So glad to see that reflected in your comments. We hope that we've earned your future trust and loyalty and that we'll see you again the next time your travels bring you to Zagreb. All the best from Jagerhorn team, Davor Doronjga Front office
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This is a wonderful place to stay. The location is perfect and when I got lost walking after the taxi dropped me off, someone from the hotel met me and brought me to the hotel, going above and beyond. I hope I get a chance to come back some day.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DavorDoronjga, front desk at Hotel Jagerhorn
Responded Mar 11, 2020
Dear ATXtraveler2020, what an amazing feedback - Jagerhorn is a very special place for all of us.. Our unrivaled location is one of the best reasons to choose our quaint little hotel. Central to culture and shopping - what could be better ?! Our staff have an amazing talent to make people feel instantly comfortable and are thrilled that it reflected in your review. Thank you for taking a chance and being one of our adventurous travelers. There is still lots to explore in Zagreb and we hope to have you back again soon. All the best from Jagerhorn team, Davor Doronjga Front office
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From the airport it was about 15-20 minutes by taxi. The hotel is on a pedestrian street with trams only, so the taxi left us at the corner and we walked for about 100 metres. This was not a huge disadvantage, but it would not be pleasant in the rain and snow.
Despite that, the location of the hotel is superb. It is in the middle of everything in the Zagreb city centre - you couldn't do better. There are plenty of shops, restaurants, and bars around and it's about 30 seconds to the funicular.
There is no elevator in the hotel, so we had to carry our suitcases up two flights of stairs. Our room was at the back of the hotel and, unfortunately, it overlooked the inner courtyard, so it was noisy at night up until about 10:30pm with music and the noise of people drinking, eating, and talking. That was not very pleasant.
The room itself was clean with a huge bathroom, including a bath. The room itself was on the small side, ie not much room left around the bed. Our room had a sloping ceiling, so that removed useable space and we were always having to be careful to watch our heads. The room had a safe and jug for boiling water for tea and coffee. I couldn't find an iron and ironing board.
The buffet breakfast was adequate, although there could have been more selection. For example, there was no toast.
Overall, the hotel is fairly well maintained and decorated, although I would agree with other comments that the carpet on the stairs and hallway needs replacement.
At the end of our stay, we walked 100 metres to the corner and ordered an Uber to the bus station. That took about ten minutes and cost just over 6 Euros.
We would stay here again for the location, although not if we were carrying large suitcases again, as the lack of a lift was a real disadvantage - but no problem if you're travelling light. Definitely ask for a room that does not overlook the inner courtyard.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davor Doronjga, Guest Services / Front Office at Hotel Jagerhorn
Responded Jan 15, 2023
Dear KiwiViajero, thank you for taking the time to evaluate your stay. Your feedback is valuable and allows us to address areas that could have made your stay more enjoyable. It is great to know you were pleased with most of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing these concerns to our attention as it will help us to ensure a better experience for every guest in the future. Our top priority is to take care of our guests so please be assured that we will follow up regarding these matters. Thank you once more for your review and for allowing us the opportunity to improve. We look forward to welcoming you back soon. All the best from Jagerhorn team, Davor Doronjga Front office
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I just stayed here in a suite for two nights. Overall I liked the place and thought it was a good value.
The rooms and bathroom were in good condition and very spacious. There were very few tv channels, however, and no English-speaking ones. Also, the room was too hot and the thermostat wouldn’t reduce the temperature (day and night).
Front desk staff were very helpful.
The breakfast was reasonably good - mostly cold items with 2 or 3 hot items.
Location is very good. We were close to everything.
The place isn’t perfect but I would probably stay here again if I return to Zagreb.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davor Doronjga, Guest Services / Front Office at Hotel Jagerhorn
Responded Sep 29, 2021
Dear Jeff K, thank you very much for providing such comprehensive feedback about your recent visit. We are delighted to hear how much you enjoyed our hotel and, particularly, the service you received from the staff. We do, however apologize for experiencing certain “less than perfect” details while staying with us and we are happy to inform you that we are scheduled for continuous improvements to the entire property throughout the rest of this as well as the following year. We hope you will give us another opportunity the next time your travels bring you back to the area. Until then, thank you again for sharing comments. All the best from Jagerhorn team, Davor Doronjga Front office
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I would recommend Hotel Jagerhorn as a place to stay in Zagreb. Delightful hotel in the center of the city. The staff were very helpful and pleasant. The rooms are very good value for a city center hotel. Despite being a city center hotel it is set back from the busy main street of Zagreb in a quiet oasis of its own. Breakfast was very good, with a quiet secluded terrace and the hotel has its own coffee house and bar area, inside and out. Perfect for a weekend break as we enjoyed
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DavorDoronjga, front desk at Hotel Jagerhorn
Responded Jan 29, 2020
Dear aboycalleded, thank you for taking the time to share your feedback. We are pleased that your stay was enjoyable and relaxing. We appreciate your candid observations and it is always a pleasure to be able to read comments about our team members. They truly form the backbone of our service experience. While it seems that you were pleased with the location, accommodation and breakfast, please feel free to reach out to us directly should there be anything we could improve upon for your future enjoyment. We thank you again for choosing hotel Jagerhorn. Our goal is to earn a five star review on your next visit and we look forward to welcoming you back. All the best from Jagerhorn team, Davor Doronjga Front office
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We stayed at this hotel for a couple of nights upon our arrival in Croatia and again on our last night. The level of service from the hotel was exceptional. My daughter lost her mobile phone in the taxi we took to get to the hotel and the girl at the desk was amazing in helping us to get it back! The hotel's location can not be beaten! they are in the heart of the city with easy access to everything! Having said that you need to take into consideration that the street in front of the hotel is not accessible to cars and therefore you need to walk to get to it which is not always easy if you have a lot of luggage. It also does not have an elevator. They arranged for a taxi to be waiting for us at the airport which cost only 110kn as they have an agreement with the taxi company. It was the same upon our departure we took a taxi from the hotel to the airport and it only cost 100kn. If you rent a car the hotel offers free parking for the guests.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Davor Doronjga, Guest Services / Front Office at Hotel Jagerhorn
Responded May 24, 2022
Dear A D, thank you for taking a moment to leave the feedback of your recent stay. As always, we strive to provide a comfortable and relaxing retreat for our guests, and we're happy to say that we've achieved this goal in your case. We are pleased to hear that you enjoyed the cosy accommodations and spectacular location. Thank you for your 5-star review of our hotel Jagerhorn. It would be a pleasure to welcome you back in the future. All the best from Jagerhorn team, Davor Doronjga Front office
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Dear sdettaa,
thank you for your query.
No, we don't have interconnecting rooms on our property.
Should you wish to have rooms close to one another, please write that down in the comments section while making the reservation.
Thank you,
Davor
Hi. Easy. Send an email to the Jagerhorn Hotel with your flight and expected arrival time. The taxi driver will monitor your arrival time and pick you up accordingly.
Michel
Dear cleveland, yes we do have the parking and it is free of charge.
As the hotel is situated in the pedestrian zone, our parking is located just right outside of it- few hundred meters away.
Once you make the reservation with us, we will send you detailed parking instructions along with the gate code.
Thank you.
No, we don't have the elevator at the hotel. Please note that our hotel has only two floors plus our team always help the guests with their luggage. Thank you.
There are more places to choose from in the Zagreb area.
PRICE RANGE
$119 - $214 (Based on Average Rates for a Standard Room)
LOCATION
CroatiaCentral CroatiaZagreb
NUMBER OF ROOMS
18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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