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DoubleTree by Hilton Zagreb

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Traveler (767)
360
Panoramas (28)
Room & Suite (167)
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About

#12 of 410 hotels in Zagreb
Location
4.1
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
The DoubleTree by Hilton Zagreb is a 5 stars hotel conveniently located in the Green Gold business & shopping district; just in walking distance from the city center. The hotel is only 20 minutes (15km) driving from the airport. All of our guest rooms and suites offer the Sweet Dreams® by Doubletree sleep experience, complimentary high-speed internet access, LCD TV and separate shower stall and bathtub.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Skiing
Children's television networks
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Aerobics offsite
Bicycle tours
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Head massage
Manicure
Massage
Neck massage
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Croatian, German
Hotel links
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Traveler Insights
This summary was created by AI, based on 28 recent English reviews.
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DoubleTree by Hilton Zagreb is praised by many travelers for its modern and welcoming atmosphere, highlighted by spacious, clean rooms and stylish interior design. Its location, near the Xmas market, old town and train station, is highly valued by guests. Some travelers, however, have found additional costs like parking to be steep. The hotel's service earns rave reviews for staff friendliness and professionalism, though a few guests faced issues at check-in and with room upgrades. Amenities like the spa, gym, pool, and restaurant are popular, with occasional issues related to overcrowding and management mentioned.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
Location
Convenient
Many travelers appreciate the hotel's location, noting its proximity to the Xmas market, old town and train station.
  • Madeleine M-H
    Madeleine M-H
    Jun 2023 11 contributions
    ...Location is good, about a 10/15 minute walk to the old town and near to the train station if that’s needed...
  • Julie S
    Julie S
    Nov 2022 7 contributions
    ...The meal in the restaurant was very tasty and great location for Xmas market ...
  • Tom S
    Tom S
    Nov 2022 1 contribution
    Good location, nice restaurant and functional room but... WiFi cut down to 5Mb/s - come on...
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Atmosphere
Welcoming
Travelers praised the hotel for its welcoming and modern atmosphere, highlighting the spacious and clean rooms, friendly staff, and beautiful interior design.
  • Vegasfirsttime
    Vegasfirsttime
    Aug 2023 4 contributions
    ...The king bed was so comfortable as were the pillows...
  • Emir S
    Emir S
    Jul 2023 4 contributions
    Room was very spacious, and spotless, as one would expect from 5 star hotel...
  • Adrian M
    Adrian M
    Jul 2023 72 contributions
    ...Rooms are very clean, big, nice view...
  • Bailey B
    Bailey B
    Jun 2023 1 contribution
    My partner and I stayed at the Doubletree in Zagreb, and we were very pleasantly surprised to find that on check-in our room had been complimentary upgraded to a King Superior room, a fruit platter had been placed in our room as well as a welcome letter, which only added to the overall magical welcome... The interior design of the lobby is exceedingly beautiful, and I enjoyed the jazz music they played in the Wine Bar...
  • Madeleine M-H
    Madeleine M-H
    Jun 2023 11 contributions
    Hotel is very modern inside including the rooms which all have modern amenities which is a nice touch...
  • SLELWool
    SLELWool
    May 2023 480 contributions
    Great room, fabulous reception, friendly and helpful staff...
  • SlovenianGuest
    SlovenianGuest
    Jan 2023 3 contributions
    ...The room was clean, enough space, a little bit dark for my taste...
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Rooms
Spacious
Travelers appreciate the hotel's spacious, clean, and comfortable rooms, with several praising the modern amenities and value for money.
  • Craig_W_Bend
    Craig_W_Bend
    Sep 2023 21 contributions
    ...The best, most comfortable and modern room in Zagreb. Not a luxury property by any stretch, but, the room (King Corner Suite) was impeccably clean, the staff second to none...
  • Bob M
    Bob M
    Sep 2023 1668 contributions
    ...Room waa clean and quiet and everything worked...
  • golamsarwar2023
    golamsarwar2023
    Aug 2023 1 contribution
    Hotel was good, room was big enough for my family (2+1)... One negative is that the drinking water is not given in rooms after first day...
  • Vegasfirsttime
    Vegasfirsttime
    Aug 2023 4 contributions
    Stayed at this hotel for one night as we needed to catch a connecting flight in Zagreb... As we arrived so early in the morning, we were given our room around 11 am which enabled us to rest... The room was a good size, for Europe... Bathroom, good size with separate bathtub and shower...
  • FeritCiva
    FeritCiva
    Aug 2023 28 contributions
    Stayed in Double Tree Zagreb for 10 days and left very impressed & happy. Although it is a bit out of city center (which is no problem due to tram no.2 or 6) this is a great hotel especially for business stays... Rooms are spacious, staff is excellent and breakfast is great...
  • Adrian M
    Adrian M
    Jul 2023 72 contributions
    I stayed in this Hotel at the End of July 2023... Rooms are very clean, big, nice view...
  • Emir S
    Emir S
    Jul 2023 4 contributions
    Room was very spacious, and spotless, as one would expect from 5 star hotel...
  • Roo55
    Roo55
    Jun 2023 157 contributions
    We stayed as a group of 9 in three rooms for 2 nights in June 2023...
  • Madeleine M-H
    Madeleine M-H
    Jun 2023 11 contributions
    Hotel is very modern inside including the rooms which all have modern amenities which is a nice touch. Check in was straight forward and our room was ready early which was great after an early flight... Overall, a lovely stay in well equipped, clean rooms with staff that are helpful...
  • Edward M
    Edward M
    Jun 2023 30 contributions
    ...The rooms are clean, it's in a good spot alexandra at from the hustle and bustle but not so far as to be a burden...
  • Erika V
    Erika V
    May 2023 10 contributions
    ...Booked a family room which is a great way to travel with the kids. Had two rooms which connected, allowing us to have lots of space and comfort...
  • SLELWool
    SLELWool
    May 2023 480 contributions
    Great room, fabulous reception, friendly and helpful staff... The room was very clean and comfortable, the wifi was splendid in it’s function...
  • Valéria Pires
    Valéria Pires
    Apr 2023 5 contributions
    ...Highlights: huge rooms with very comfortable beds, high quality restaurant and very friendly and professional staff, closed smoking bar with nice music (for smokers, it is a plus not having to go outside to smoke)... Still, a very nice place to stay for a night or 2 and relatively cheap...
  • iljadicazoran
    iljadicazoran
    Feb 2023 1 contribution
    Very clean and spacious room, silent and effective AC system, comfy bed, nice spa and well equipped gym on top of the hotel with an incredible view of the city...
  • SlovenianGuest
    SlovenianGuest
    Jan 2023 3 contributions
    ...The room was clean, enough space, a little bit dark for my taste...
  • ID576207
    ID576207
    Dec 2022 242 contributions
    ...The room had everything we needed, and the bed was particularly comfortable...
  • Tedward T
    Tedward T
    Nov 2022 8 contributions
    Great service clean and super comfort beds. Would like some English breakfast tea in the rooms...
  • jmarkob
    jmarkob
    Oct 2022 133 contributions
    ...The room was a great size, the bed extremely comfortable and all the facilities were spotlessly clean and maintained...
  • jalac780103
    jalac780103
    Oct 2022 1 contribution
    Excellent hotel close to city centre, but spacious enough for family stay... We had 2 double rooms and they had a nice view, were very clean and had all the amenities of 5* hotel...
  • Narogpa
    Narogpa
    Sep 2022 107 contributions
    ...Its value for money is also great, with huge and meticulously maintained rooms available for 60-70% of the price of more famous but overrated Zagreb hotels...
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Value
Reasonable
Travelers appreciate the reasonable prices for the hotel's rooms and parking, though some found the additional costs like parking fee expensive.
  • jdjuri925055
    jdjuri925055
    Sep 2023 1 contribution
    ...Expensive for what it is, too far from center, some staff were great others not so. After a 24 hour flight, very disappointed that I couldn’t get an early check in, although if I paid 50% of the room rate there was availability... Overpriced hotel, definitely don’t recommend...
  • Vegasfirsttime
    Vegasfirsttime
    Aug 2023 4 contributions
    ...The room was a good size, for Europe... Bathroom, good size with separate bathtub and shower...
  • Emir S
    Emir S
    Jul 2023 4 contributions
    ...Another annoyance was that parking was rather expensive, at 24 eur per day...
  • Adrian M
    Adrian M
    Jul 2023 72 contributions
    I stayed in this Hotel at the End of July 2023...
  • Kyrie
    Kyrie
    Apr 2023 56 contributions
    ...The reason we won't give a 5 is that the valet offered to park our car when we asked where we could park... We were not informed that guests had to pay €24 for parking per day... For the price of a room at a Hilton, I'd expect free guest parking...
  • Valéria Pires
    Valéria Pires
    Apr 2023 5 contributions
    ...Very cheap Uber, but, at least for us, a bit difficult to get one. We decides not to take the risk and booked the hotel transfer to the airport (23€)... Still, a very nice place to stay for a night or 2 and relatively cheap...
  • Elitsa
    Elitsa
    Apr 2023 4 contributions
    ...So so disappointed We arrived after a long trip to Hilton to have a good time with husband... But the receptionist and his manager tonight said they can't find us in the system and because of that we can't be upgraded… and we already have been in this hotel 2 times … We were very disappointed with the welcome and especially with the blond lady as manager tonight which was very unpleasant because she passed without telling us hello and disappeared... terrible welcome for a Hilton !!!!!...
  • SlovenianGuest
    SlovenianGuest
    Jan 2023 3 contributions
    ...Had much better meals in other Zagreb's hotels... This could be really nice wellness but is totally ruined by this things...
  • ID576207
    ID576207
    Dec 2022 242 contributions
    Although this is not the most central hotel, access into the city is very straightforward on the cheap and regular tram service...
  • Tom S
    Tom S
    Nov 2022 1 contribution
    ...There's a better WiFi in a hostel and this is supposed to be a business-class hotel... And no welcome cookie... Time to look for a better place for short stays...
  • jalac780103
    jalac780103
    Oct 2022 1 contribution
    Excellent hotel close to city centre, but spacious enough for family stay. Plenty of cheap parking possibility around it or in the hotel garage for a fee... Great value for money and we will definitely come back...
  • Narogpa
    Narogpa
    Sep 2022 107 contributions
    ...Its value for money is also great, with huge and meticulously maintained rooms available for 60-70% of the price of more famous but overrated Zagreb hotels...
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Cleanliness
Spotless
The hotel rooms are consistently praised for being very clean, spacious, and well-maintained. The cleanliness of facilities such as the gym, spa, and pool are also highlighted by guests.
  • Craig_W_Bend
    Craig_W_Bend
    Sep 2023 21 contributions
    ...Not a luxury property by any stretch, but, the room (King Corner Suite) was impeccably clean, the staff second to none...
  • Bob M
    Bob M
    Sep 2023 1668 contributions
    ...Room waa clean and quiet and everything worked...
  • Vegasfirsttime
    Vegasfirsttime
    Aug 2023 4 contributions
    ...Bathroom, good size with separate bathtub and shower...
  • Emir S
    Emir S
    Jul 2023 4 contributions
    Room was very spacious, and spotless, as one would expect from 5 star hotel...
  • Adrian M
    Adrian M
    Jul 2023 72 contributions
    ...Rooms are very clean, big, nice view...
  • Madeleine M-H
    Madeleine M-H
    Jun 2023 11 contributions
    ...Check in was straight forward and our room was ready early which was great after an early flight... Coffee is freshly made and sits on the tables ready in its own pots... Overall, a lovely stay in well equipped, clean rooms with staff that are helpful...
  • Edward M
    Edward M
    Jun 2023 30 contributions
    ...The rooms are clean, it's in a good spot alexandra at from the hustle and bustle but not so far as to be a burden...
  • SLELWool
    SLELWool
    May 2023 480 contributions
    ...The room was very clean and comfortable, the wifi was splendid in it’s function...
  • iljadicazoran
    iljadicazoran
    Feb 2023 1 contribution
    Very clean and spacious room, silent and effective AC system, comfy bed, nice spa and well equipped gym on top of the hotel with an incredible view of the city...
  • SlovenianGuest
    SlovenianGuest
    Jan 2023 3 contributions
    ...The room was clean, enough space, a little bit dark for my taste...
  • ID576207
    ID576207
    Dec 2022 242 contributions
    ...Good shower, excellent water pressure, and also a separate bath, which was useful for bathing our baby... We used the top floor pool, which was spotless and very enjoyable...
  • Julie S
    Julie S
    Nov 2022 7 contributions
    ...Clean and great bar staff ...
  • Tedward T
    Tedward T
    Nov 2022 8 contributions
    Great service clean and super comfort beds...
  • jmarkob
    jmarkob
    Oct 2022 133 contributions
    ...The room was a great size, the bed extremely comfortable and all the facilities were spotlessly clean and maintained...
  • jalac780103
    jalac780103
    Oct 2022 1 contribution
    Excellent hotel close to city centre, but spacious enough for family stay... We had 2 double rooms and they had a nice view, were very clean and had all the amenities of 5* hotel...
  • Narogpa
    Narogpa
    Sep 2022 107 contributions
    ...Its value for money is also great, with huge and meticulously maintained rooms available for 60-70% of the price of more famous but overrated Zagreb hotels...
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Service
Attentive
Numerous travelers praised the hotel's service, particularly highlighting the staff's friendliness, professionalism, and efficiency. However, a few guests experienced issues with check-in and room upgrades.
  • jdjuri925055
    jdjuri925055
    Sep 2023 1 contribution
    ...After a 24 hour flight, very disappointed that I couldn’t get an early check in, although if I paid 50% of the room rate there was availability...
  • stevenkraljevic
    stevenkraljevic
    Sep 2023 1 contribution
    ...Yet, the staff and manager were incredibly understanding and accommodating. Their level of care and dedication truly shone through in their efforts to assist uS...
  • Craig_W_Bend
    Craig_W_Bend
    Sep 2023 21 contributions
    ...Not a luxury property by any stretch, but, the room (King Corner Suite) was impeccably clean, the staff second to none. A huge thank you to Boris, Ivan and Marianna for going above and beyond...
  • Luckylady
    Luckylady
    Aug 2023 1 contribution
    ...The front desk was extremely helpful and we found that every member of staff extended themselves. Special thanks to Boris and his front desk team...
  • Vegasfirsttime
    Vegasfirsttime
    Aug 2023 4 contributions
    Stayed at this hotel for one night as we needed to catch a connecting flight in Zagreb... From check-in to check out, what a wonderful experience... As we arrived so early in the morning, we were given our room around 11 am which enabled us to rest... Reception was so helpful, explained to us and provided a map so that we can enjoy the sights of Zagreb... Staff were so attentive and foods was good and tasty... The king bed was so comfortable as were the pillows... Bathroom, good size with separate bathtub and shower... We arranged with the hotel for airport drop off, the driver was very courteous, large car as we had quite a bit of luggage...
  • golamsarwar2023
    golamsarwar2023
    Aug 2023 1 contribution
    Hotel was good, room was big enough for my family (2+1). We enjoyed our 3 nights stay with breakfast, spa, sauna... Transport to center was easy (tram 2 and 6) in 20 min... We visited Ljubljana by bus (2,5h) journey...
  • FeritCiva
    FeritCiva
    Aug 2023 28 contributions
    Stayed in Double Tree Zagreb for 10 days and left very impressed & happy... Rooms are spacious, staff is excellent and breakfast is great...
  • Adrian M
    Adrian M
    Jul 2023 72 contributions
    ...As a Hilton Diamond member, a nice upgrade was also waiting for me. Even more important was the way the staff made every guest felt welcome... Nice, kind, warm - one of the best team I've seen... Special thanks to Patricia (FO) for that... A special thanks to Tatjana, a good wine expert, also very friendly...
  • Roo55
    Roo55
    Jun 2023 157 contributions
    ...Although it took a lengthy time to check in as an international visitor, the service was friendly and professional. All workers in the hotel spoke English, so it was easy for us Canadians to communicate... I would definitely recommend this hotel to others...
  • Madeleine M-H
    Madeleine M-H
    Jun 2023 11 contributions
    ...Check in was straight forward and our room was ready early which was great after an early flight. The breakfast was plentiful and had a wide variety of options, something to suit hopefully everyone... Coffee is freshly made and sits on the tables ready in its own pots... Overall, a lovely stay in well equipped, clean rooms with staff that are helpful...
  • Bailey B
    Bailey B
    Jun 2023 1 contribution
    My partner and I stayed at the Doubletree in Zagreb, and we were very pleasantly surprised to find that on check-in our room had been complimentary upgraded to a King Superior room, a fruit platter had been placed in our room as well as a welcome letter, which only added to the overall magical welcome. The bed was exceptionally comfy, and the air-conditioning worked perfectly... Breakfast was included and we were delighted to find out that we could have it delivered to our room... Special thank you to Petra and Nika on reception for being so kind and helpful, they deserve raises!... And of course, a huge thank you to all staff who helped make our stay more comfortable...
  • Edward M
    Edward M
    Jun 2023 30 contributions
    ...The staff is Anazing and they never stop being helpful and kind...
  • Erika V
    Erika V
    May 2023 10 contributions
    The staff was very friendly, our car was parked for us which made it so much easier with the kids. Booked a family room which is a great way to travel with the kids... Had two rooms which connected, allowing us to have lots of space and comfort...
  • SLELWool
    SLELWool
    May 2023 480 contributions
    Great room, fabulous reception, friendly and helpful staff... The room was very clean and comfortable, the wifi was splendid in it’s function...
  • Valéria Pires
    Valéria Pires
    Apr 2023 5 contributions
    By car, 5-10min to the city center and 15min to the airport. Very cheap Uber, but, at least for us, a bit difficult to get one... We decides not to take the risk and booked the hotel transfer to the airport (23€)... Highlights: huge rooms with very comfortable beds, high quality restaurant and very friendly and professional staff, closed smoking bar with nice music (for smokers, it is a plus not having to go outside to smoke)... After that, they switch it off even if people are still using it)... Still, a very nice place to stay for a night or 2 and relatively cheap...
  • Elitsa
    Elitsa
    Apr 2023 4 contributions
    ...But the receptionist and his manager tonight said they can't find us in the system and because of that we can't be upgraded… and we already have been in this hotel 2 times … We were very disappointed with the welcome and especially with the blond lady as manager tonight which was very unpleasant because she passed without telling us hello and disappeared... terrible welcome for a Hilton !!!!!...
  • Kyrie
    Kyrie
    Apr 2023 56 contributions
    ...Staff very helpful and the service at the bar and restaurant were particularly great... For the price of a room at a Hilton, I'd expect free guest parking...
  • SlovenianGuest
    SlovenianGuest
    Jan 2023 3 contributions
    ...Had much better meals in other Zagreb's hotels...
  • Tedward T
    Tedward T
    Nov 2022 8 contributions
    Great service clean and super comfort beds. Would like some English breakfast tea in the rooms... Breakfast is a great choice to cater for all tastes And it's right beside public transport... Staff are very good and speak great english...
  • jmarkob
    jmarkob
    Oct 2022 133 contributions
    ...The reception staff (especially Denis) were welcoming and helpful with everything from checking in to helping with my complicated questions about getting my Croatian ID card! The room was a great size, the bed extremely comfortable and all the facilities were spotlessly clean and maintained... The pool, sauna, jacuzzi and steam room were all great - as were the staff who ran that part of the hotel... The breakfast was exceptionally good - from the fresh honeycomb to the lovely bacon to the sparkling wine and fresh orange juice... A fantastic hotel with exceptional staff...
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Amenities
Well-appointed
The amenities like the spa, gym, pool, and restaurant are praised highly, though some guests mentioned issues related to overcrowding, management and availability.
  • stevenkraljevic
    stevenkraljevic
    Sep 2023 1 contribution
    ...Upon check-in, we were informed at the last minute that the pool was not operational...
  • Bob M
    Bob M
    Sep 2023 1668 contributions
    ...Room waa clean and quiet and everything worked...
  • Vegasfirsttime
    Vegasfirsttime
    Aug 2023 4 contributions
    ...From check-in to check out, what a wonderful experience. As we arrived so early in the morning, we were given our room around 11 am which enabled us to rest... Reception was so helpful, explained to us and provided a map so that we can enjoy the sights of Zagreb... We decided to dine for dinner in the hotel restaurant... Staff were so attentive and foods was good and tasty... The room was a good size, for Europe... The king bed was so comfortable as were the pillows... The AC worked well and was not loud, as in some other hotels we have stayed in... Bathroom, good size with separate bathtub and shower...
  • Luckylady
    Luckylady
    Aug 2023 1 contribution
    ...The front desk was extremely helpful and we found that every member of staff extended themselves...
  • FeritCiva
    FeritCiva
    Aug 2023 28 contributions
    Stayed in Double Tree Zagreb for 10 days and left very impressed & happy. Although it is a bit out of city center (which is no problem due to tram no.2 or 6) this is a great hotel especially for business stays... Rooms are spacious, staff is excellent and breakfast is great... Also the indoor pool & fitness center in floor 10 is great way to start a day...
  • Adrian M
    Adrian M
    Jul 2023 72 contributions
    I stayed in this Hotel at the End of July 2023. As a Hilton Diamond member, a nice upgrade was also waiting for me... Rooms are very clean, big, nice view... A pool can be found on top of the hotel, with a view on the surrounding neighborhood... A special thanks to Tatjana, a good wine expert, also very friendly...
  • Emir S
    Emir S
    Jul 2023 4 contributions
    Room was very spacious, and spotless, as one would expect from 5 star hotel. Spa area was excellent as well, with larger than average gym and a great kid-friendly pool, both overlooking the city from 10th floor... There was also a great variety of spa treatments available...
  • Bailey B
    Bailey B
    Jun 2023 1 contribution
    My partner and I stayed at the Doubletree in Zagreb, and we were very pleasantly surprised to find that on check-in our room had been complimentary upgraded to a King Superior room, a fruit platter had been placed in our room as well as a welcome letter, which only added to the overall magical welcome. The bed was exceptionally comfy, and the air-conditioning worked perfectly... Breakfast was included and we were delighted to find out that we could have it delivered to our room... The interior design of the lobby is exceedingly beautiful, and I enjoyed the jazz music they played in the Wine Bar... The pool and fitness center both made for a brilliant feature... And of course, a huge thank you to all staff who helped make our stay more comfortable...
  • Roo55
    Roo55
    Jun 2023 157 contributions
    ...The highlight is the hotel's fitness and pool facility that is an incredible view of Zagreb from the 14th floor (?). I would definitely recommend this hotel to others...
  • Edward M
    Edward M
    Jun 2023 30 contributions
    ...The rooms are clean, it's in a good spot alexandra at from the hustle and bustle but not so far as to be a burden...
  • Erika V
    Erika V
    May 2023 10 contributions
    The staff was very friendly, our car was parked for us which made it so much easier with the kids. Booked a family room which is a great way to travel with the kids... Had two rooms which connected, allowing us to have lots of space and comfort...
  • SLELWool
    SLELWool
    May 2023 480 contributions
    Great room, fabulous reception, friendly and helpful staff. Pleasant bar experience with an interesting selection of beers, for a hotel... The room was very clean and comfortable, the wifi was splendid in it’s function...
  • Valéria Pires
    Valéria Pires
    Apr 2023 5 contributions
    By car, 5-10min to the city center and 15min to the airport... Highlights: huge rooms with very comfortable beds, high quality restaurant and very friendly and professional staff, closed smoking bar with nice music (for smokers, it is a plus not having to go outside to smoke)... Negative points: very basic breakfast (not at all a 5 star hotel breakfast), no 24h service or even a sandwich or snack option at the restaurant nor at the bar, jacuzzi water a bit cold and no option to switch it on (the staff goes there whenever they want and switch it for 30min... Still, a very nice place to stay for a night or 2 and relatively cheap...
  • Kyrie
    Kyrie
    Apr 2023 56 contributions
    ...Staff very helpful and the service at the bar and restaurant were particularly great. The wellbeing centre has good facilities but becomes easily over crowded with children playing in the jacuzzi and chairs being reserved with towels... The reason we won't give a 5 is that the valet offered to park our car when we asked where we could park... We were not informed that guests had to pay €24 for parking per day... For the price of a room at a Hilton, I'd expect free guest parking...
  • iljadicazoran
    iljadicazoran
    Feb 2023 1 contribution
    Very clean and spacious room, silent and effective AC system, comfy bed, nice spa and well equipped gym on top of the hotel with an incredible view of the city...
  • SlovenianGuest
    SlovenianGuest
    Jan 2023 3 contributions
    I had lectures at the University so I stayed here due to nice wellness center on the site pictures. The room was clean, enough space, a little bit dark for my taste... Had much better meals in other Zagreb's hotels... The wellness facility is OK but terribly managed... This could be really nice wellness but is totally ruined by this things...
  • ID576207
    ID576207
    Dec 2022 242 contributions
    ...The room had everything we needed, and the bed was particularly comfortable. Good shower, excellent water pressure, and also a separate bath, which was useful for bathing our baby... Sound insulation was absolutely fantastic, too... We used the top floor pool, which was spotless and very enjoyable...
  • jmarkob
    jmarkob
    Oct 2022 133 contributions
    ...The reception staff (especially Denis) were welcoming and helpful with everything from checking in to helping with my complicated questions about getting my Croatian ID card! The room was a great size, the bed extremely comfortable and all the facilities were spotlessly clean and maintained... The pool, sauna, jacuzzi and steam room were all great - as were the staff who ran that part of the hotel... The breakfast was exceptionally good - from the fresh honeycomb to the lovely bacon to the sparkling wine and fresh orange juice... A fantastic hotel with exceptional staff...
  • jalac780103
    jalac780103
    Oct 2022 1 contribution
    Excellent hotel close to city centre, but spacious enough for family stay. Plenty of cheap parking possibility around it or in the hotel garage for a fee... We had 2 double rooms and they had a nice view, were very clean and had all the amenities of 5* hotel... Spa is also very nice, altough the pool was a bit cold, especialy for children... Saunas, jacuzzi and gym were great!... Breakfast has long hours, especialy on weekend (great!)...
  • Narogpa
    Narogpa
    Sep 2022 107 contributions
    ...Hilton DoubleTree is our favorite place in Zagreb (and the region), easily proved true on this visit as well. Its stylish yet comfortable vibe, friendly staff, mouth-watering a la carte restaurant, modern perfectly maintained building with great views, and above all its incredible pool and sauna at the top floor, all combine to produce a perfect visitor experience... Its value for money is also great, with huge and meticulously maintained rooms available for 60-70% of the price of more famous but overrated Zagreb hotels...
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Jeremy wrote a review Dec 4
Budapest, Hungary4266 contributions170 helpful votes
I stayed at the Doubletree for one night in late November 2023. I would not hesitate to return and look forward to make next visit. Why? 1. Check-in and Check-out. The service from the two ladies that helped me on both ends of my stay was super nice. At check-in, AnnaMarie (AnnaMaria?) was super welcoming, and handled everything efficiently, and with a smile. Just a warm welcome that made my evening. She also directed me to a nice local restaurant for a meal which was just what I was looking for. Thank you AnnaMarie! And the same early in the morning at checkout. I wish I can recall her name, but same top shelf service. Thanks to the front desk team. 2. Room - I was upgraded to a corner room that was quite large and very comfortable. The room gave me space to work in an area away from the comfortable bed. And the bathroom was cavernous, with a shower that could have fit me and about 10 others comfortably. It was quiet, clean, and spacious. My stay was only 1-night, but a very good one. The service provided to me - including a call to my room 10-15 minutes after arriving to ensure all was well - was excellent. Hats off to the leadership team for enabling their staff so well. The hotel was clean, nice atmosphere, and well located for my needs. Would not hesitate to return. Best regards, Jeremy
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Date of stay: November 2023Trip type: Traveled on business
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ID576207 wrote a review Dec 2022
242 contributions185 helpful votes
Hotel's Favorite
Although this is not the most central hotel, access into the city is very straightforward on the cheap and regular tram service. The room had everything we needed, and the bed was particularly comfortable. Good shower, excellent water pressure, and also a separate bath, which was useful for bathing our baby. Sound insulation was absolutely fantastic, too. We used the top floor pool, which was spotless and very enjoyable. Wouldn't hesitate to stay here again.
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Date of stay: December 2022
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Jamal A wrote a review Oct 2023
2 contributions3 helpful votes
It’s on of the worst hotel , sorry its definitely the worst because of the bad management from some of the staff I arrived at 3 pm , and I stayed till 4:30 to enter my room under the excuse ( we try to help you) After I wait either my family for all of this time in the receptionist, they show us the rooms we will get and talk our ID to do the check in , They put us in a different rooms A 5 star hotel don’t have a proper communication between the staff We where three at the room ,I called the room service to give a cup for the coffee because we have only 2 cup and they said we will charge you 30€ as charge of delivery (only to deliver it for me ) I try to reach the GM of the hotel to address these points to him , but unfortunately, it not allowed to reach him
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Date of stay: September 2023
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Trip type: Traveled with family
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Response from Nives Volarevic, Marketing at DoubleTree by Hilton Zagreb
Responded Oct 23, 2023
Dear Mr. Jamal, Thank you for choosing DoubleTree by Hilton Zagreb for your previous stay. We appreciate your comment and we're sorry that the Agency through you booked did not communicate well to you. We assure you we assigned the rooms that were booked. We would also like to inform you that the fee of Rooms Service Tray is not charged 30€ because the price is 4€. We really do hope to accommodate your family and you again in DoubleTree by Hilton. Kind regards Guest Service Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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236dragans wrote a review Oct 2023
Zadar, Croatia5 contributions1 helpful vote
I always desire to return because the entire staff cares - starting with the Hotel Manager, Ana B. They are all kind, welcoming, friendly, and professional, always willing to assist. The service and hospitality from the Pool/Fitness facility, Restaurant and Bar, Housekeeping, and Reception .. exceeded my expectations, as they focused on the service details.
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Date of stay: October 2023
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adamnich0ls0n wrote a review Oct 2023
1 contribution
The pool and spa facilities are amazing i would definitely recommend. We had the pool to ourselves, staff on site are very welcoming! Short walk to the old town (around 20 mins) or a 80cent tram ride.
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Date of stay: October 2023
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vbanks212161 wrote a review Sep 2023
1 contribution
I would never stay here again to far out from the city and stayed there because of the pool got there the pool was out of order didn’t even offer us something for the inconvenience had breakfast there is wasn’t great for a five stare hotel
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Date of stay: September 2023
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Craig_W_Bend wrote a review Sep 2023
Bend, Oregon21 contributions48 helpful votes
The best, most comfortable and modern room in Zagreb. Not a luxury property by any stretch, but, the room (King Corner Suite) was impeccably clean, the staff second to none. A huge thank you to Boris, Ivan and Marianna for going above and beyond. I would stay here again, no doubt.
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Date of stay: September 2023
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Trip type: Traveled on business
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stevenkraljevic wrote a review Sep 2023
1 contribution
1 have previously visited this place and have always desired to return. However, this time we brought along our son. Upon check-in, we were informed at the last minute that the pool was not operational. This news saddened us, as swimming was one of the primary reasons for our visit, especially since our son eagerly looked forward to it. Yet, the staff and manager were incredibly understanding and accommodating. Their level of care and dedication truly shone through in their efforts to assist uS.
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Date of stay: September 2023
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Roo55 wrote a review Sep 2023
Calgary, Canada157 contributions89 helpful votes
We stayed as a group of 9 in three rooms for 2 nights in June 2023. Although it took a lengthy time to check in as an international visitor, the service was friendly and professional. All workers in the hotel spoke English, so it was easy for us Canadians to communicate. The highlight is the hotel's fitness and pool facility that is an incredible view of Zagreb from the 14th floor (?). I would definitely recommend this hotel to others.
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Date of stay: June 2023
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Aethelred wrote a review Sep 2023
Cambridge, Massachusetts1249 contributions892 helpful votes
Reviews are accurate but reflect different perspectives. I stayed here during a convention because it was close to the site, but this is remote from downtown Zagreb. That said, the CBD-like setup is ideal for non-tourists in that great restaurants, supermarkets etc. are nearby. App rides are cheap in Zag and the tram goes close by. But prices are, as has been said, high for what this is, and while the room was fine, it was not 200+ fine, without breakfast. Basically all nice, but no ice box and little space in the fridge for instance, and quite small. Good internet, but the common areas of the hotel are not - there is literally no place to meet for a talk or whatever; there are 6 seats and 2 benches in the lobby, that's it. I found reception staff, and staff overall, very nice. Two highlights: Pool and breakfast, which at $20 was worth it. The spread not big, but I like that, and the quality of the individual dishes overall excellent. The pool is super - great staff, infinity pool fit for laps, jacuzzi, sauna and steam room, showers, fruit, water - this is really something they could charge extra for, but don't. The pool (which also includes a gym floor, but I didn't use it) really is a reason to come back.
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Date of stay: August 2023
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Trip type: Traveled on business
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PRICE RANGE
$115 - $163 (Based on Average Rates for a Standard Room)
LOCATION
CroatiaCentral CroatiaZagreb
NUMBER OF ROOMS
152
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DOUBLETREE BY HILTON ZAGREB $112 ($̶1̶2̶5̶) - Updated 2023 Prices & Hotel Reviews - Croatia

Frequently Asked Questions about DoubleTree by Hilton Zagreb
Which popular attractions are close to DoubleTree by Hilton Zagreb?
Nearby attractions include Kavana Corso (0.2 miles), Hop In Craft Beer Bar (0.3 miles), and Museum Katran (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Zagreb?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Zagreb?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Zagreb?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Zagreb?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to DoubleTree by Hilton Zagreb?
Conveniently located restaurants include Japanese restaurant Tekka, Submarine Burger Radnicka, and OXBO Urban Bar & Grill.
Are there opportunities to exercise at DoubleTree by Hilton Zagreb?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does DoubleTree by Hilton Zagreb have airport transportation?
Yes, DoubleTree by Hilton Zagreb offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Zagreb?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Zagreb?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Zagreb offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.