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Hotel Laguna

Traveler (74)
Room & Suite (26)
Traveler (74)
Room & Suite (26)
Dining (7)
Overview
Kranjceviceva 29, Zagreb 10000 Croatia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star accommodation
Reviews (339)
Filter reviews
163 results
Traveler rating
13
42
63
24
21
Traveler type
Time of year
LanguageEnglish
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13
42
63
24
21
Show reviews that mention
All reviews bit outdated easy access star hotel clean hotel the main square tram bathtub furniture cons
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1 - 5 of 163 reviews
Reviewed October 5, 2018 via mobile

A dirty tatty hotel with visiting prostitutes. Bathroom had a tissue with excrement on the floor of the ladies toilets, staff were unfriendly and the rooms were small, cold and dated. Bathroom had a weird shower/ bath hybrid that did neither effectively. One tiny soap...More

Thank lilyshea
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded October 9, 2018

Dear Lilyshea, thank you for your review of our stay at our hotel. We apologize for not being able to provide you a service that would make your stay perfect. We are serious about all your suggestions and we will make maximum efforts to improve...More

Reviewed October 5, 2018 via mobile

Arrived 9pm excited for our time here in this lovely city. Hotel not really as described, the numerous “ladies of the night” visiting the rooms at midnight did distract from the decor and various stains briefly. Became very fond of the used plaster in the...More

Thank tamandua2016
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded October 9, 2018

Dear Tamandua2016 , we’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Kind regards . Your team at the Laguna hotel Zagreb.

Reviewed August 19, 2018 via mobile

We stayed here twice for a few nights each time and enjoyed it. An old building that has undergone renovation, there were enough reminders of its InTourist origins to be intriguing, especially the Dining Room. It was hot in Zagreb so we appreciated the aircon....More

Thank Frances D
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded September 17, 2018

Dear Frances, thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. Thank you so much for your feedback, and we look forward to hosting you again. Kind regards . Your team at...More

Reviewed August 13, 2018

We visited this hotel during our tour as part of a larger group. I think that it used to be 4* Hotel but it must have dropped to 3* or lower. I could be mistaken... There is an air condition system in the room that...More

Thank Maria G
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded August 13, 2018

Dear Maria, thank you for your review of our stay at our hotel. We apologize for not being able to provide you a service that would make your stay perfect. We are serious about all your suggestions and we will make maximum efforts to improve...More

Reviewed August 10, 2018 via mobile

This is a very old school hotel, but really not too bad. The decor in the rooms, lobby and restaurant is very dated (somewhere mid 70s). We found the staff to be professional but not massively welcoming. The room was a little cramped but fine...More

Thank tabrahfamily
Response from LagunaZagreb_Croatia, Director of Sales at Hotel LagunaResponded August 13, 2018

Dear Tabrah family, I am glad to read that you have overall had a positive experience and thank you for sharing your comments. I have discussed your comments with the relevant department heads to improve this for the future. Thank you so much for your...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Pool
Beachfront
Room Service
Spa
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
160
Price range
$58 - $100 (Based on Average Rates for a Standard Room)
Also Known As
Laguna Hotel Zagreb
Location
Croatia > Central Croatia > Zagreb
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
160
Price range
$58 - $100 (Based on Average Rates for a Standard Room)
Also Known As
Laguna Hotel Zagreb
Location
Croatia > Central Croatia > Zagreb
Photos
Traveler (74)
Room & Suite (26)
Dining (7)
Nearby
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Questions & Answers
Ask a question
Надежда К
December 17, 2017|
AnswerShow all 2 answers
Response from LagunaZagreb_Croatia | Property representative |
We have our parking. It is not under surveillance but it is safe.
1
Vote
jane f
May 24, 2015|
AnswerShow all 2 answers
Response from Laguna Zagreb h | Property representative |
Dear Jane thank you for your inquiry and intention to visit our hotel. Our hotel is a non smoking hotel but we have a few rooms for smokers. We are looking forward to the pleasure of welcoming you at our hotel. If you... More
0
Votes
Mysorepubs
April 1, 2015|
Answer
Response from BIALGW | Reviewed this property |
The best way to travel to and from the airport to Zagreb is by using the Croatian Airlines bus service. It takes about 30 minutes and runs every 30 minutes. It leaves from outside airport arrivals and goes to the main bus... More
0
Votes
Room Tips
"Chose a double: for a small difference you'll have a mini-apart for yourself!"
Alexaj70
Jul 19, 2018
Read review
"Hotel is in L shape , rooms who are turned to outside have better view."
LeticaBoris
Apr 25, 2018
Read review
"don't stay here"
pattil812
Mar 19, 2018
Read review
"Look elsewhere"
ntfc2
Nov 15, 2017
Read review
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