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Palace Hotel

980 reviews
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Traveler (463)
Room & Suite (291)
Dining (93)
Overview
  • Excellent34%
  • Very good48%
  • Average14%
  • Poor3%
  • Terrible1%
Travelers talk about
“great location”(85 reviews)
“lovely park”(13 reviews)
“train station”(48 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (980)Write a Review
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629 results
Traveler rating
219
295
85
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12
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LanguageEnglish
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219
295
85
18
12
Show reviews that mention
All reviewsgreat locationlovely parktrain stationart nouveauoldest hotelold world charmold townhistorical buildingcharming hotelold stylethe main squarecentral locationbreakfast roommajor attractionsreception staffcomfortable roomsfew minutes walk
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1 - 5 of 629 reviews
Reviewed 1 week ago

I stayed day four nights for work and, indeed, the rank (7/59 in Zagreb) is probably more than adequate (or it can be even higher). Old but very nice hotel in the heart of Zagreb. Large rooms, perfect room service, large bath, WIFI excellent everywhere...More

Thank Giuseppe L
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 5 days ago

Dear Mr Giuseppe, Thank you very much for staying with us and for taking the time to write about your experience at Palace Hotel Zagreb. We are so grateful for all the given compliments. It is such a pleasure to read how much you've enjoyed...More

Reviewed 1 week ago

wonderful older hotel with lots of charm - 5 mins easy walk from station - spacious room pleasant outlook - generous breakfast was included. staff very helpful with maps and directions - tram outside front of hotelMore

Thank tallowbeach
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 1 week ago

Dear tallowbeach, Thank you for your visit and for this gorgeous review about your experience in Palace Hotel Zagreb. Our old world charm keeps fascinating a great number of our dear guests, we are happy it enchanted you as well. We are very glad you...More

Reviewed 3 weeks ago

We've just spent a long weekend there and were happy with the place. Location is great, everything is quite close. Room was a bit small to our taste and missed acceptable amount of hangers but apart from that we liked it. Hotel had some character....More

Thank handzs2018
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 3 weeks ago

Dear handzs2018, On behalf of all our Palace team, I would like to thank you for staying at Palace Hotel Zagreb and for sharing your experience with other readers. We are truly happy to read that our palace succeeded to sweep you off your feet....More

Reviewed 4 weeks ago

In terms of location, value and charm, you couldn't fault the Palace Hotel. It is very much reminiscent of times gone by, so oozes character. By and large, the staff are very helpful and very friendly. The rooms are a good size, and short of...More

Thank Irish_Traveller085
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 3 weeks ago

Dear Irish_Traveller085, Thank you for staying with us and for taking the time to write a review here on Tripadvisor. We couldn't be more happy that you appreciated our attentive staff, it really makes us proud to read how much they have contributed to your...More

Reviewed January 11, 2018

Pros : - Excellent location with walking distance from all attractions - Very comfortable room - Nice Interiors - Excellent food options - Super Helpful people Cons : - Can be crowdy sometimes (We arrived few hours earlier to check in but didn't get a...More

Thank manas s
Response from Palace_Hotel_Team, General Manager at Palace HotelResponded 4 weeks ago

Dear manas s, Thank you for taking the time to share your experience here on Tripadvisor and for staying at Palace Hotel Zagreb. We review every guest comment very carefully to ensure that we continue improving our service and exceeding guest expectations. We appreciate recognizing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
$90 - $131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Zagreb
#6 Luxury Hotel in Zagreb
#10 Romantic Hotel in Zagreb
#14 Business Hotel in Zagreb
Room types
Suites, Non-Smoking Rooms
Details
Price range
$90 - $131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Zagreb
#6 Luxury Hotel in Zagreb
#10 Romantic Hotel in Zagreb
#14 Business Hotel in Zagreb
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (463)
Room & Suite (291)
Dining (93)
Amenities (19)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Bonnie H
November 18, 2017|
AnswerShow all 9 answers
Response from RSarkari6 | Reviewed this property |
Greetings..... Palace HTL does hv a 3rd party pick-up/drop service. You can request them to book. We used their pick-up at ZAG airport. The person was very courteous & it was a smooth ride. They hv a desk on the left hand... More
1
Vote
Tabula-Rasa143
October 15, 2017|
AnswerShow all 6 answers
Response from Palace_Hotel_Team | Property representative |
Dear Tabula-Rasa143, Thank you for contacting us. Unfortunately, we didn't receive the mentioned e-mail. We kindly please if you could send another e-mail at palace@palace.hr so that we could get more information about... More
0
Votes
Jeong-Youn B
September 7, 2017|
AnswerShow all 7 answers
Response from Jubilo49 | Reviewed this property |
Mineral water yes; Coffee pot no. Regards Jubilo
1
Vote
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Room Tips
"we don't have any complain with the room. maybe ask for better view"
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"This hotel has a spa is located in the basement of the hotel. Services are inexpensive and excellent."
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"Second floor rooms"
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"rooms on inside quieter."
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