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Trg Josipa Jurja Strossmayera 10, Zagreb 10000 Croatia
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Traveler (679)
360
Panoramas (13)
Room & Suite (149)

About

#14 of 72 hotels in Zagreb
Location
4.7
Cleanliness
4.4
Service
4.2
Value
4.1
The Palace Hotel Zagreb, located in the center of Zagreb, immediately next to the beautiful old city park Zrinjevac, opened its doors in 1907 as the first professionally organized hotel in Zagreb. The hotel has since undergone several renovations in order to be modernized and follow contemporary management trends. Today, it merges the comfort of a modern lifestyle with a warm retro-chic atmosphere created by its antique-style furniture and its modernist interior. The Palace Hotel Zagreb is the ideal choice for guests who visit Zagreb for business, as well as for tourists at particularly favorable accommodation prices.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Croatian
1259Reviews21Q+A100Room tips
Traveler rating
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rolo36 wrote a review Nov 2020
London, United Kingdom117 contributions90 helpful votes
A belated review of this nice hotel in Zagreb. Very convenient as I arrived very late in the evening by train and the station is only a short walk away. The City centre is a short walk in the other direction, so ideal for seeing the main sights. Very nice room and if I recall a nice evening meal too in quite a sumptuous dining room. Hopefully will stay again one day.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KelsonUk wrote a review May 2020
uk46 contributions29 helpful votes
I have stayed here on business a few times, clean rooms, well equipped. No Parking on site, but you are in the centre of Zagreb .Close to train Station and central square. Ideal if you wish to visit all the tourist attractions
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MDStravellers wrote a review Apr 2020
Netherlands4 contributions1 helpful vote
This was my first time staying at Hotel Palace (I previously stayed at The Esplanade) and I can't wait to go back! The location is great, right in the centre of town and close to shops, cafes and restaurants. Just steps away is a gorgeous park, Zrinjevac, where we spent a sunny afternoon enjoying the early Spring bloom. The hotel has a long history and it was lovely to see photos in the lobby of the famous people who stayed there. Our room was just perfect, spotless, with a king-size bed, complimentary coffee (and complimentary snacks and water upon arrival!) and all the necessary bathroom amenities. The only downside was the rather loud A/C system but otherwise the room had no street noise and was well-insulated. The hotel breakfast was definitely the highlight - just wonderful! A huge selection of everything you could possibly want to eat, including a "heritage corner" with dishes typical for the northern region of Croatia. They even served "shtrukli", and I must say that they were even better than those served at The Esplanade. Breakfast staff was friendly, professional and discreet. The hotel bar/restaurant had a terrific selection of whiskeys and the decor was lovely. As we had to cut our trip short unfortunately due to the Covid-19 pandemic, I must single out the front desk staff who were absolutely INCREDIBLE and very professional and provided us with a complementary taxi to the airport and comped our hotel bar charge. I cannot thank them enough for this kind gesture. I can't wait to go back to Zagreb and there is only one place that I'll be staying at - Hotel Palace!
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: Our room faced the street and was completely soundproof. We even left the window open one night...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matea Badanjak, Marketing at Palace Hotel
Responded Apr 6, 2020
Dear Mrs Natalie, Thank you for choosing Palace Hotel Zagreb and for sharing this amazing review with us and other travellers. We are proud that you had a great stay and we take great pleasure in reading these lovely compliments about our hotel. It is very satisfying to read that you enjoyed our hotel in general. Thank you for compliments regarding our lovely palace charm and amazing breakfast, they are very much appreciated. Our staff is our greatest asset, which is regularly confirmed by many of our guests, and we thank you for your compliments as well. We hope that COVID-19 crisis will end soon so you will honor us with your visit again soon! Kind regards and take care, Tomislav Kuliš General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dukla wrote a review Mar 2020
Eastbourne, United Kingdom834 contributions39 helpful votes
Spent a brilliant 3 nights at Palace Hotel. The hotel has a real sense of grandeur but with a really modern, relaxed service style. The room was spotless, comfortable and quiet, the communal areas are relaxed and stylish in the traditional style. Everything worked well in the room and the espresso machine and fridge were very welcome. Breakfast was varied and good and the location was ideal for being just outside the main centre but only a 5 minute walk to the old town. The hotel is also surrounded by green spaces that were beautiful day or night. The area also felt very safe. But the best thing about the Palace Hotel was the staff. Friendly, well informed, great sense of humour, and willing to help from anything from extra coffee pods to tips of things to see and do, to the history of the hotel and interesting facts about Zagreb and Croatia and its culture. A real credit to the hotel, their city and their country.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matea Badanjak, Marketing at Palace Hotel
Responded Mar 11, 2020
Dear Dukla, Thank you for choosing Palace Hotel Zagreb and for sharing this amazing review with us and other travellers. We are proud that you had a great stay and we take great pleasure in reading these lovely compliments about our hotel. It is very satisfying to read that you enjoyed our hotel in general. Thank you for compliments regarding our lovely palace charm and amazing breakfast, they are very much appreciated. Our staff is our greatest asset, which is regularly confirmed by many of our guests, and we thank you for your compliments as well. We hope that you will honor us with your visit again soon! Kind regards, Tomislav Kuliš General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan G wrote a review Mar 2020
Arad, Romania19 contributions4 helpful votes
we stay one night, have a 2 person room and it was quite nice and large,good beds and mattres,bathroom good but need more atention on cleaning,was mold on the windows.tasty breakfast and nice people.hotel is in the center of the city.
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Date of stay: March 2020
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matea Badanjak, Marketing at Palace Hotel
Responded Mar 11, 2020
Dear Mr Dan, On behalf of all our Palace team, I would like to thank you for staying at Palace Hotel Zagreb and for all your kind words. We are proud that you had a great stay and we take great pleasure in reading these lovely compliments about our hotel.We are very glad you enjoyed our amazing location and fabulous breakfast. We would be delighted to welcome you back to Zagreb in the near future, we hope you will visit us again soon! Kind regards, Tomislav Kuliš General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
peter v wrote a review Mar 2020
Rumbeke, Belgium368 contributions147 helpful votes
Used to be a trendy hotel, and to be honest, it has something, but overall it is too old fashioned for me. Breakfast is good, staff is very friendly, you get umbrella when it rains, just a shame the room is dated
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Date of stay: February 2020
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matea Badanjak, Marketing at Palace Hotel
Responded Mar 11, 2020
Dear Mr Peter, Thank you for staying with us and for taking the time to write a review here on Tripadvisor. It is very satisfying to read that you enjoyed our breakfast, but we are especially proud of our great staff who made your stay nicer. We regret that our palace didn't succeed to charm you as it charms most of our guests. Palace Hotel Zagreb is a 127 year old heritage building that cherishes and nurtures its tradition including decoration and interior design. All of the renovations, which are done regularly, are carefully planned in order to preserve the ambiance and atmosphere of the past times. We sincerely hope that you will come to visit us again and will do our best to make you stay a memorable one. Kind regards, Tomislav Kuliš General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
magdalena p wrote a review Feb 2020
52 contributions54 helpful votes
I've been here for one night. First thing it can be seen is warm atmosphere and old, traditional, almost royal layout. Furthermore, service is very nice, simphatic and attentic. Rooms are warm, clean, cozy and comfortable. Although the hotel is in Center of city there was no noise. Breakfast choice is vide and everyone can find something for themselves. Morover food is very tasty. I enjoyed the stay!
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matea Badanjak, General Manager at Palace Hotel
Responded Feb 25, 2020
Dear 905magdalenap, Thank you for your trust and for choosing Palace Hotel Zagreb. We are very glad that you've mentioned our old world charm and your abundant breakfast. Additionally, it is very satisfying to read that you enjoyed our convenient location, we hope it helped you to explore Zagreb as much as you wished. We hope you will visit us again soon! Kind regards, Tomislav Kuliš General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim H wrote a review Feb 2020
55 contributions17 helpful votes
We found this hotel ideally suited for us , it is very close to the city centre, but far enough away from the hustle and bustle of the city centre. Staff are very polite and well mannered. And knowledgeable ref the sites etc. The room was good . A good choice of food at breakfast. I Would definitely stay here again when I return to Zagreb.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Matea Badanjak, General Manager at Palace Hotel
Responded Feb 25, 2020
Dear Mr Hey, Thank you for choosing Palace Hotel Zagreb and for taking the time to write a review here on Tripadvisor. We are truly grateful for your lovely words of praise. Sincere thanks for the compliments regarding staff. We are all trying our best to make our guests feel the best way possible during their time spent here. Additionally, thank you for also mentioning our amazing location, we are very privileged to be surrounded with such a beautiful and calming ambience in the center of the city. We hope you will visit us again soon! Kind regards, Tomislav Kuliš General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suziekosta wrote a review Feb 2020
Birmingham, United Kingdom30 contributions13 helpful votes
The Palace Hote is an excellent place to stay. We stayed for two nights and my brother, his wife and my son stayed for a further 3 nights. We decided on the Palace because we wanted to be near the advent which was amazing, It is also in an ideal position to visit many of the museums. We booked 3 rooms and all were very comfortable and clean. The staff are all very helpful and friendly.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Palace_Hotel_Team, General Manager at Palace Hotel
Responded Feb 13, 2020
Dear Suziekosta, On behalf of all our Palace team, I would like to thank you for staying at Palace Hotel Zagreb and for all your kind words. We are proud that you had a great stay and we take great pleasure in reading these lovely compliments about our hotel. We are very glad you enjoyed our amazing location and comfort of your room, but we are especially proud that our team took good care of you and made your stay even nicer. We would be delighted to welcome you back to Zagreb in the near future, we hope you will visit us again soon! Kind regards, Tomislav Kuliš General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stanislava T wrote a review Feb 2020
Sarajevo, Bosnia and Herzegovina10 contributions11 helpful votes
I highly recommend this place if you looking for a nice, clean, safe, warm old school hotel place. I stayed for two nights and were very much pleased with all aspect of our stay. Great hotel and experience.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Palace_Hotel_Team, General Manager at Palace Hotel
Responded Feb 13, 2020
Dear Stanie23, Thank you for choosing Palace Hotel Zagreb and for sharing this amazing review with us and other travellers. We are proud that you had a great stay and we take great pleasure in reading these lovely compliments about our hotel. It is very satisfying to read that you enjoyed our hotel in general. Thank you for compliments regarding our lovely palace charm and the comfort of your room, they are very much appreciated. We hope that you will honor us with your visit again soon! Kind regards, Tomislav Kuliš General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
palace hotel zagreb
LOCATION
CroatiaCentral CroatiaZagreb
NUMBER OF ROOMS
122
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PALACE HOTEL - Prices & Reviews (Zagreb, Croatia)

Frequently Asked Questions about Palace Hotel
Which popular attractions are close to Palace Hotel?
Nearby attractions include ExitGames Escape Room Zagreb (0.2 miles), Portal Escape (0.3 miles), and Alcatraz (0.2 miles).
What are some of the property amenities at Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palace Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Palace Hotel?
Conveniently located restaurants include HERITAGE I Croatian Food I Snack bar, Gallo, and Zinfandel's Restaurant.
Are there opportunities to exercise at Palace Hotel?
Yes, guests have access to a fitness center during their stay.
Does Palace Hotel have airport transportation?
Yes, Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palace Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Zagreb.
Does Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palace Hotel?
The staff speaks multiple languages, including English and Croatian.