We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sheraton Zagreb Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Zagreb Hotel
Sheraton Zagreb Hotel
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

716 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 496: English reviews
Prague, Czech Republic
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed there for one night on the way to Prague from Split. The hotel offered fantastic rate. Zagreb is empty in August so even five star hotels compete with prices. To me it feels rather old fashioned. But most of the rooms have been already renovated. Receptionists are very kind. Breakfast was standard with wide variety. To my surprise they... More 

Helpful?
Thank Petr S
Hong Kong, China
Level Contributor
333 reviews
165 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are very pleasant but professional - and go out of their way to try and help. The Hotel cuisine is very fine, particularly given that the in-house King Tomislav Restaurant features gourmet Croatian food.The Mezzanine floor is particularly attractive, especially in terms of the carpeted balconies and sweeping descending staircase. It is a relatively quick walk up to... More 

Helpful?
Thank Perry B
Level Contributor
12 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 1 night as a stop-off on a month travel around Europe, and had an extremely comfortable stay. The hotel is a short walk from the centre of the city, and again the walk from the station is a simple route and around 15 minutes maximum. The room was large and everything you would expect from a Sheraton - luxurious,... More 

Helpful?
Thank Javier C
Ljubljana, Slovenia
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

It is a topical Sheraton operated hotel. Rooms are as it is expected. Take some time to make a check out in the morning. The service at the bar should be better. It is a great place for having business meeting as the location of the hotel is perfect.

Helpful?
Thank markosi990
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

After arriving to the hotel by car there was no information or staff for the pre-reserved car park. After approaching the reception the answer was to find the parking ourselves and wait. We had to wait over 2 h in the reception for a check in. We were told to have a coffee until the cue eased but we realized... More 

Helpful?
Thank Buzl9021
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Buzl9021, Thank you for your review and for staying at Sheraton Zagreb Hotel. We appreciate your feedback. Please allow me to offer my apologies for the delayed check in that impacted your stay. Please note we had an unexpected group of a 150 guests checking in due to cancelled flight and it is very hard for us to predict... More 

Norway
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a stop-over at Zagreb Shearton, and really enjoyed the hotel. The hotel has an easily accessible underground parking garage (with elevator to the rooms), our room was on fifth floor and had everything we needed. Very comfortable beds, soft pillows and good quality linen. Recepeion staff was polite and efficient. The most positive experience was, however, the restaurant.... More 

Helpful?
Thank Solvili
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Solvili, Thank you for taking the time to review your stay with us. Our main priority is to provide stellar customer service. Our Front Office as well as Food and Beverage Team will be thrilled to know they met your expectations as they do their best to ensure that every guest has a special experience and we are always... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Fantastic service, from check in to baggage help. Hotel Lobby was beautiful and very elegant. The Breakfast was excellent and the service was unbelievable, fit for a king!!!! All of the staff were very happy, friendly and always willing to help. The rooms were very spacious, clean, comfortable and modern decor. Would definitely come back!!!!

Helpful?
Thank Rob K
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Rob K, Thank you for taking your valuable time in sharing your feedback. I am pleased to note that the experience at Sheraton Zagreb met your expectations and that you had a pleasant and comfortable stay with us. Thank you for your compliments on our service, breakfast and newly renovated guest rooms, this makes the entire Team happy! Your... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

No internet at all on day 1. Bathroom had no shampoo, but two bottles of shower gel. Same scent and label but different colours. Are they diluting some showergel ? And why NO shampoo? Think of other hotels in Zagreb. There are better ones

Helpful?
Thank Mark P
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear Mark P, Firstly I would like to thank you for taking the time to advise of your recent stay at Sheraton Zagreb Hotel. Feedback such as yours are a great source of learning. I want to extend my apologies for any inconvenience having no internet has caused you. We have taken your remark to heart and updated our WiFi... More 

Llandudno, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff extremely friendly on checkin. \We were in a lovely corner suite. Lots of space and very comfortable. Issue was the wifi wasn't strong enough to extend to our room, even walking down the corridor. Had to pretty much sit in reception for good signal. Lovely to have a bath-tub. Very happy about that. The Wellness Murad swimming pool/sauna, unfortunately... More 

Helpful?
Thank 920Bob
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear 920Bob, Thank you for taking the time to write a review regarding your recent stay with us! We are happy that you had an enjoyable stay with us. Our main priority is to provide stellar customer service. Our Front Office Team will be thrilled to know they met your expectations. It is only through feedback such as yours that... More 

Montreal
Level Contributor
613 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 827 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Super nice hotel. Elegant and spacious. Lovely decoration on reception traditional Croatian painting Excellent service by reception. Lovely rooms clean and neat. Loved it. Hotel is situated close to everything. Wi fi works good as well. There is a caffe a side that you can have drink in a terrace.

Helpful?
Thank fabioinmontreal
MarioSusak, General Manager at Sheraton Zagreb Hotel, responded to this review

Dear fabioinmontreal, I am delighted to hear that your recent stay with us at Sheraton Zagreb Hotel was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our perfect service. It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride... More 

Questions? Get answers from hotel staff and past guests. Ask a question

629 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (267)
Viewed
Bathroom (26)
Viewed
Room/Suite (65)
Viewed
Hotel & Grounds (45)
Viewed
View from Room (8)
Viewed
Dining (5)
Viewed
Other (118)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (341)
Viewed
Amenities (52)
Viewed
Classic Suite (39)
Viewed
Deluxe King Room (32)
Viewed
Deluxe Twin Room (35)
Viewed
Pool (4)
Viewed
Presidential Suite (82)
Viewed
Dining (50)
Viewed
Second Deluxe King Room (26)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (4)
Viewed
Dining (4)
Viewed
Bathroom (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Zagreb hotels
0.4 mi away
Esplanade Zagreb Hotel
0.9 mi away
DoubleTree by Hilton Hotel Zagreb
0.9 mi away
The Westin Zagreb
The Westin Zagreb
#13 of 58 in Zagreb
4.0 of 5 stars 912 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Dubrovnik
Hotel Dubrovnik
#6 of 58 in Zagreb
4.0 of 5 stars 924 reviews
0.3 mi away
ZIGZAG Integrated Hotel Zagreb
0.2 mi away
BEST WESTERN PREMIER Hotel Astoria
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the city centre, Sheraton Zagreb Hotel is just a stroll away from the main attractions where Zagreb's history and tradition can be witnessed in museums and galleries, architecture, numerous theaters, lively cafés, and bars. Offering easy access to the city's main points of interest and close to public transport, we are the hotel of choice for business and leisure travellers. Bright and spacious, our 306 guest rooms and suites feature a personal and inviting atmosphere and modern conveniences. Make time for yourself at our heated indoor pool, Wellness & Spa centre and fitness facility. Plan a successful business event in our halls and rooms. Our modern and multi functional halls are ideal for your conferences, meetings or events. ... more   less 

Additional Information about Sheraton Zagreb Hotel

Address: 2 Kneza Borne, Donji Grad, Zagreb 10000, Croatia
Location: Croatia > Central Croatia > Zagreb
Price Range: $85 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Zagreb Hotel 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Odigeo, Travelocity, Hotels.com, Priceline and HotelTravel.com so you can book your Sheraton Zagreb Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Zagreb
Zagreb Sheraton
Hotel Style:
#3 Casino Hotel in Zagreb
#9 Luxury Hotel in Zagreb
#11 Business Hotel in Zagreb
#12 Family Hotel in Zagreb
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay