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Sheraton Zagreb Hotel

Traveler (648)
360
Panoramas (23)
Video (1)
Certificate of Excellence

About

#17 of 64 hotels in Zagreb
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the city centre, Sheraton Zagreb Hotel is just a stroll away from the main attractions where Zagreb's history and tradition can be witnessed in museums and galleries, architecture, numerous theaters, lively cafés, and bars. Offering easy access to the city's main points of interest and close to public transport, we are the hotel of choice for business and leisure travellers. Bright and spacious, our 306 guest rooms and suites feature a personal and inviting atmosphere and modern conveniences. Make time for yourself at our heated indoor pool, Wellness & Spa centre and fitness facility. Plan a successful business event in our halls and rooms. Our modern and multi functional halls are ideal for your conferences, meetings or events.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Hotel links
Visit hotel website
Special Offer:Advanced Purchase Rate
Hotel deals

Location

Full view
96Great for walkers
Grade: 96 out of 100
22Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
1,318Reviews
33Q+A
100Room tips
Traveler rating
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Popular mentions
A really 5 star hotel in the heart of Zagreb. Room was perfectly clean and breakfast with a really grand variety. Only issue was the card key of my room was getting de- magnetised all the time and I needed to take a new one almost every afternoon i was getting back to my room
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Response from MarioSusak, General Manager at Sheraton Zagreb Hotel
Responded yesterday
Derar St_ioannidis, Thanks for choosing to stay @ the Sheraton Zagreb Hotel. You're very kind to post this nice review. I'm happy we delivered on your expectations. It's unfortunate you had the issue of your key-card decoding. I'll have to look into that because it's generally not an issue. I trust you'll be revisiting us soon, Have yourself a productive & enjoyable week. Mario
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We stayed for over five days and couldn't have been more pleased from the service to the room details. The location is excellent. The room service food was not up to standard, unfortunately. Other than that, it was great. Casino next door is non-smoking and a lot of fun.
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Response from MarioSusak, General Manager at Sheraton Zagreb Hotel
Responded 5 days ago
Dear Blibbett333, Thank you for caring enough to treat us with this wonderful review. We appreciate your loyalty and I'm happy we did our bit to ensure you got what you deserved. As you were able to see during your 5 day Zagreb adventure, there's a multitude of things to see and do in Croatia's Capital. The Sheraton Zagreb Hotel eagerly awaits your return visit. My best to you. Mario
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Hotel is located perfectly at the centre. All employees are fluent in English and both Front Service and Concierge Services are perfect. We had a very early check out from the hotel and the breakfast was still not open, yet the front office called the kitchen and served us
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Response from MarioSusak, General Manager at Sheraton Zagreb Hotel
Responded 5 days ago
Good afternoon Aykut! Thank you for choosing to stay @ the Sheraton Zagreb Hotel. It was a genuine pleasure to have you as our guest and I'm delighted you enjoyed your stay so thoroughly. Above and beyond the expected service level and amenities one would expect from a globally renown brand, it's wonderful to hear my Front Office Manager Vera did that little extra to make your Zagreb experience all the more special. Do come back soon. Cheers, Mario
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I have been staying in Sheraton, Zagreb for almost 20 years and it feels always like coming home. It really means a lot when at arrival the bellboys hurry to shake my hand and with a smile welcome me again. Kristina and Marijana in the bar are very friendly and going the extra
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Response from MarioSusak, General Manager at Sheraton Zagreb Hotel
Responded 5 days ago
Hi Tea, Thank you for your many years of loyalty to the Sheraton Zagreb Hotel. Your fantastic review is all that more important to us. It's great that you feel at home because you deserve nothing but the best. You're tremendously kind to have taken the time to post your impressions on TripAdvisor. I've shared the details of your testimony to Vera @ the Front Office, Katarina and Marjana in the Piano Bar, as well as the rest of my team. They were delighted, and all smiles. We look forward to your next visit. Sincerest best! Mario
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This is a very old hotel and has east european qualities in it. The rooms are large, the facilities need to be updated. The hotel has a worn out look and desperately need to be modernised. Very centrally located and a very imporatmt place in Zagreb.
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Response from MarioSusak, General Manager at Sheraton Zagreb Hotel
Responded 1 week ago
Dear Ranga M, Thank you for choosing the Sheraton Zagreb Hotel as your accommodation venue in Croatia's Capital. I'm glad you enjoyed your stay. The property has been completely refurbished in cycles over the course of the past 3 years. Our suites do have a traditional aesthetic feel to them. They are by no means worn and dated. As I always say, calls on interior design are subjective. In any event, I hope you'll be revisiting us soon. Sincerely, Mario
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PRICE RANGE
$118 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton zagrebzagreb sheraton
LOCATION
CroatiaCentral CroatiaZagreb
NUMBER OF ROOMS
306
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