Metropolitan Hotel Sofia, a member of Radisson Individuals

Metropolitan Hotel Sofia, a member of Radisson Individuals

64, Tsarigradsko Shosse Blvd., Sofia 1784 Bulgaria
Отель Metropolitan
Traveler (147)
Room & Suite (82)
Dining (30)

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Avg. $134 /night, 10/11 - 10/12
$190
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$145
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$100
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About

4.0
#17 of 147 hotels in Sofia
Location
3.8
Cleanliness
4.6
Service
4.4
Value
4.2
Ideal for business and leisure travelers, Metropolitan Hotel Sofia, a member of Radisson Individuals, is close to the Sofia Airport and nestled between some of the city's office centers like the European Trade Center, Capital Fort, Business Park Sofia, and Inter Expo Center. Fully equipped with a range of meetings and events facilities, we're the perfect choice for conferences and banquets in the capital of Bulgaria. We're also just 15 minutes from downtown by car, so you can easily explore the things to do in Sofia while staying outside the city center. Enjoy a comfortable visit in our stylish rooms and suites, each offering a range of thoughtful amenities. And when hunger strikes, you won't need to go far as our on-site dining venues are ready to introduce you to the local flavors.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
Spa
Parking garage
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Safe
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Bulgarian

Location

64, Tsarigradsko Shosse Blvd., Sofia 1784 Bulgaria
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Vrazhdebna Airport
Druzhba
12 minSofia Metro
Mladost 1
12 minSofia Metro
571Reviews7Q+A47Room tips
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Detailed Reviews
Dimi K wrote a review Jan 2020
Sydney, Australia
5.0 of 5 bubbles
I stayed with my two children in Jan 2020 for 2 nights.

The hotel is located near one of the largest Mall in Sofia and also on the motorway to the airport. Although the location seemed busy, the room was quiet. I was pleasantly surprised by the general cleanness of the hotel facilities and the room (not very usual for BG business hotels).

The breakfast was abundant and of good quality.

The bathtub drain stopper was broken but after making a complaint to the reception was fixed by a very polite maintenance person who kindly asked us when we would be out to complete the repair.

The shuttle to the airport is supposedly included in the price but only if taken to noon on the day of check out. Reception asked me to pay an additional 5 Euro per person (much more expensive than a taxi) but I argued and escalated with the front desk manager who kindly made an exception.

Another pleasant surprise was the quality of service and food at the hotel bar and restaurant.

While we faced some minor issues, I felt that the staff handled these with courtesy and made our experience positive.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Metropolitan Hotel Sofia, a member of Radisson Individuals
Responded Mar 4, 2020
Dear 359dimik, We highly appreciate you taking the time to publish in such detailed manner your stay at Metropolitan Hotel Sofia. Summary of your holiday will be of huge help to anyone who is thinking about Metropolitan Hotel as it has plenty of helpful information and tips. We are happy to know our work has been recognized and that you loved your stay with us. Best regards on behalf of entire Metropolitan staff, Polina Dineva Sales & Marketing Metropolitan Hotel Sofia
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Andy_Laser_Shows_Bulgaria wrote a review Jan 2020
5.0 of 5 bubbles
Metropolitan Hotel is at most our preferred business stay hotel in Sofia and this is for several reasons.

The parking is easy and close to the reception, a roof covered a lot of the entrance, very nice when the weather is bad. You exit the room go down to the reception and enter a taxi regardless of the weather. Nice when going to an evening dinner in a suite.

The elevators are quick and always clean.

The Location in Sofia is perfect for the centre and airport and departing/arrival highways.

The rooms have always been immaculate, bathrooms are spacious and the room views have always been pretty good.

The breakfast has always been with good variety, and uniform dining room layout. I saw the duty manager one morning entering the restaurant and adjust the light levels, they were bright but I like that. He reduced them to be more comfortable for the eyes. Nice to see that somebody is looking at finer details.

In the restaurant one morning was a spill floor mat, this over time was creating a small obstacle and might trip a customer, one of the staff ( I think the boy who makes pancakes ) was always looking at that matt and adjusting it. I have seen in other hotels staff who would not car about that.

The general staff: The first people you meet when checking in.
Polite, Helpful, Smiling, Happy, efficient, educated, multi-lingual, charming, delightful people. From the porter to the cleaner, catering and bar staff have always been more than happy to make our stay perfect.

Finally Sevdalina and Maria the receptionists we see the most are just perfect, we actually look forward to seeing them each time we visit the hotel, two charmers, charming and professional. Of course all the receptionists are great but these two I would be proud of if I was the employer.

One final note, I saw often the boss of this hotel arrive in his old BMW, I think each day he takes a walk around the hotel, looking how things are and I am sure ensuring that the standards are maintained. I did meet him one morning and we had a short chat about his car that I liked to colour of. This man is taking that walk and looking around at details I think like he is the customer.

All the best and thank you to you all for making our stay first class.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Perfect Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Metropolitan Hotel Sofia, a member of Radisson Individuals
Responded Mar 4, 2020
Dear M7432NDandyl, Words can't describe how thankful we are for this amazing review! We highly appreciate you taking time to publish in such detailed manner your stay at Metropolitan, your summary will be of huge help to future travelers as it has plenty of helpful information and tips. It is always a huge acknowledgement to our work to know that we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team as their dedication to work is what made your stay memorable. Enjoy your future trips and we hope your plans will bring you back to Metropolitan! Kind regards, Polina Dineva Sales & Marketing Metropolitan Hotel Sofia
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ALangan wrote a review Nov 2021
Dublin, Ireland
5.0 of 5 bubbles
Currently staying in the hotel and must say I'm impressed.
This is an excellent city/business hotel. The hotel itself is very well located - close to the airport with free shuttle for guests, close to a big shopping mall, transport links to city center. Room, facilities, staff, service - everything is excellent. Room is big and spotless ( great service from housekeeping), food in restaurant is tasty, very polite and professional staff , great customer service all over the hotel, wi-fi is very strong and no issue with it as I had to work during the whole stay. Already booked another week in the hotel and looking forward to my stay.
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals
Responded Nov 12, 2021
Dear ALangan1, Thank you for your honest and very precise review of our hotel. Indeed, Metropolitan is a high-class business hotel in Sofia and we are more than happy to offer our services to our guests. Your review and personal recommendation means the world to us! Thank you for choosing Metropolitan Hotel Sofia! We already look forward to your stay next week! Warmest regards, Ivelina Zhelyazkova Sales & Marketing
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Tony M wrote a review Nov 2022
5.0 of 5 bubbles
WoW, Wow, WoW.
What a comparison to the last hotel I was stayed in (Grami) Sofia. I hadn't even gotten my seat belt off when a staff member had my luggage from the boot and the taxi door opened. He also so brought my luggage to my room. Now this is a 4* hotel not 5*.
Check in was painless, my room smelled so fresh and was absolutely spotless. Included was complimentary water in the mini-bar, Tea/Coffee facility, bathrobe breakfast and room service. Breakfast was self-service and catered for a wide range of nationalities. Later I requested an evening meal which was not on the menu. Not a problem. I asked for room service. Not a problem.
Check out is up to 12noon which suited me fine. As my flight was late and had nothing to do I stayed in the reception area catching up on iPlayer for a few hours. I was given a bottle of water at one stage and a coffee of choice after that.
Every single member of staff were so helpful.
A 4* hotel with a 5* experience.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
Room Tip: Read TripAdvisor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John L wrote a review Nov 2022
London, United Kingdom
5.0 of 5 bubbles
4th visit to Sofia and to this hotel. We find it convenient (5 miles directly South of the Airport), clean, well run and with a polite and helpful English fluent team. Nothing is any trouble. Probably aimed at bsueinss travellers, there are still many families and couples at the hotel. A free shuttle to and from the airport hels with early orientation with the city.

Public transport is very cheap (travel all day on anuy mode for arounf $1) and the bus stop is immediately outside the hotel. It takes 10 mins to get into the centre of Sofia.

If you ar elooking to travel around some f the fantastic national parks that ring the city, the hotel is on a major motorway junction making it fast and easy to exit the city. The hotel rooms are sufficiently sound proofed and any early morning traffic passes by unnoticed by the guests.

Love the breakfasts.

We return to Sofia every couple of years for various reaosns and will continue to stay at this venue.
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DevonAde wrote a review Feb 2023
Exeter, United Kingdom
4.0 of 5 bubbles
The hotel is situated on one of the main road networks but is easy to reach from the airport and convenient for a taxi ride into the city. There is a large shopping mall within easy walking distance so you are not cut off from the city amenities. The hotel bar serves a good menu for evening dinner and the breakfast gave enough choice to allow a change most days. My room was large and well equipped, with a complementary mini bar of local beer, water and juice. A very nice touch. The laundry service was quick and not over priced. This is a friendly hotel with excellent staff and comfortable for a longer stay.
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Date of stay: January 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelfrog21 wrote a review Jul 2024
4.0 of 5 bubbles
This was a pleasant hotel with some great staff. Not far from the airport and also not too far from the city centre. Taxis were a reasonable price to the city centre and there are also buses available to take you to the city centre. A free airport shuttle is available here which you must book in advance. One of the best things is this hotel is very close to The Mall, a large shopping center which has almost anything you would need.

The rooms were nice and big and kept very clean by the hotel housekeeping. It also had an excellent view of the city. It was a nice touch to have refillable glass bottles for drinking water with a filtered water dispenser in the hallways. The only issue was unfortunately I stayed during a period when it was exceptionally hot in Sofia and the room air con struggled to cool the room down completely, just about keeping it bearable. Also the hallways didn't seem to have Aircon.

The attached bar/restaurant was great and the staff working there are also very nice.

Overall I would recommend this hotel as a place to stay, not too far from the city centre!
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Date of stay: June 2024Trip type: Traveled solo
Room Tip: Book the free airport shuttle in advance. Buses are very cheap to city centre but take almost...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals
Responded Jul 25, 2024
Dear Guest, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are happy to read that you could take advantage of our shuttle, as well as all the nearby services to make your stay even more memorable. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Nikolay Milanov Metropolitan Hotel Sofia, a member of Radisson Individuals
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Matilda N wrote a review Aug 2021
Tonsberg, Norway
3.0 of 5 bubbles
It was a nice hotel situated close to Sofia airport. The room was waste and comfortable. The bathroom had some loose tiles, but was clean. They have complimentary minibar which was a nice touch. The staff at the reception was polite. We booked free airport shuttle at 4. We were there 7 min in advance, checked out and we were offered free coffee. And then the driver begin to wait for a passenger who came to the lobby at 0403 and then started to check out. At 0412 I was already more than annoyed and I said that if someone is late must take a taxi and not make all passengers with early flights and working watches wait. The driver was rude and told me we haven’t even book, so I can’t complain. Yes, we did book the previous day. That really spoiled my overall impression. The only reason we chose the hotel was lack of available rooms in Best Western where the airport transfer is punctual.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals
Responded Nov 12, 2021
Dear 877matildan, Thank you for choosing Metropolitan Hotel Sofia for your stay in the city. Thank you for sharing your feedback as well. I am sorry to hear that your stay was not as you expected and definitely was not our intention to leave a guest unhappy. Usually, we have not received a negitive feedback for our shuttle. We have the transfer every hour and we always try to be punctual because we know how important is every minute when you have a flight to catch. I am really sorry for the inconvinience and hope that you will give us seconf chance to welcome you and show you our hospitality. Enjoy your future trips and we hope your plans will bring you back to Metropolitan! Best regards, Ivelina Zhelyazkova
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gkolev702172 wrote a review Feb 2023
3.0 of 5 bubbles
The heating AC in the room was not working and the room was super cold! This is unacceptable considering it’s mid winter. Very professional staff members unfortunately the cost cut back is not matching the value! I paid for 4 star hotel for a reason but I was sleeping in room with no heating like I was in hostel! Will not choose for my future visits.
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Date of stay: February 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals
Responded Mar 13, 2023
Dear Mr. Kolev, Thank you for taking the time to review your stay. I am sorry our AC system let us down on this occasion; I really wish we could have resolved this during your visit. I will ask our Facilities team to check this room as a priority. We hope we can welcome you back and pleasingly surprise you next time. Kind regards, Nikolay Milanov Metropolitan Hotel Sofia, a member of Radisson Individuals
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dxhafe431412 wrote a review Mar 2023
5.0 of 5 bubbles
Great choice when you stay in Sofia especially if you are using Airport as it is very close and the hotel is offering a shuttle service free of charge.
Also parking in the hotel while you are staying abroad is quite handy and reasonable in price they charge per night.
Rooms are quite large and well equiped .Only tv is quite small and not many channel choices ,especially international.
Very good recommendation for all kind of travellers despite if they are travelling for business or leisure.
Last but not least food choice in the restorant is very good !
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Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals
Responded Mar 27, 2023
Dear guest, Thank you for taking the time to share your feedback from your visit to Metropolitan Hotel Sofia, a member of Radisson Individuals. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent shuttle service we provide and great room amenities. It is always a pleasure to have you as our guest and on behalf of the whole team at Metropolitan Hotel Sofia, a member of Radisson Individuals, we look forward to welcoming you back. Sincerely, Nikolay Milanov Metropolitan Hotel Sofia, a member of Radisson Individuals
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SlavjanI asked a question Nov 2018
Skopje, Karpos, Macedonia33 contributions7 helpful votes
Please provide pictures from the fitness center? Is it renovated or the same (small)? Regards
Answer from VC1977
Larnaca, Cyprus22 contributions5 helpful votes
In our case was complimentary!
Sharon A asked a question Feb 2016
Yavne, Israel
How far are you from the center of town?
Answer from Hladonor
Mechanicsburg, Pennsylvania2 contributions
By taxi -4-5 minutes most (3- 4 lv) Do not recommend by foot Public bus - 10 min
Travelfrog21 wrote a tip Jul 2024
64 contributions23 helpful votes
4.0 of 5 bubbles
"Book the free airport shuttle in advance. Buses are very cheap to city centre but take almost double the time of a taxi."
Read full review
Alina wrote a tip Feb 2024
Bucharest, Romania3 contributions
1.0 of 5 bubbles
"Missing customer experience, they told me there is no room, even after 20 minutes they told me, there is one available, jut somebody left. "
Read full review
Khalid - kmideg wrote a tip Sep 2023
Riyadh, Saudi Arabia231 contributions111 helpful votes
4.0 of 5 bubbles
"If you arrive late night get food on your way to hotel from airport or anywhere"
Read full review
Epizodes wrote a tip May 2023
London, United Kingdom27 contributions19 helpful votes
4.0 of 5 bubbles
"Upper floors have best views; lower down you are a bit close to the motorway."
Read full review
Nedyalko M wrote a tip Mar 2023
Burgas, Bulgaria1 contribution
5.0 of 5 bubbles
"Try the fresh orange juice on breakfast!"
Read full review
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There are more places to choose from in the Sofia area.
PRICE RANGE
$105 - $155 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaSofia RegionSofia
NUMBER OF ROOMS
201
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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METROPOLITAN HOTEL SOFIA, A MEMBER OF RADISSON INDIVIDUALS - Updated 2024

Frequently Asked Questions about Metropolitan Hotel Sofia, a member of Radisson Individuals
Which popular attractions are close to Metropolitan Hotel Sofia, a member of Radisson Individuals?
Nearby attractions include The Mall (0.2 miles) and Capella Play (0.2 miles).
What are some of the property amenities at Metropolitan Hotel Sofia, a member of Radisson Individuals?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Metropolitan Hotel Sofia, a member of Radisson Individuals?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Metropolitan Hotel Sofia, a member of Radisson Individuals?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Metropolitan Hotel Sofia, a member of Radisson Individuals?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Metropolitan Hotel Sofia, a member of Radisson Individuals?
Conveniently located restaurants include Mehana Pri Bratovcheda, Kete, and Metropolitan Hotel Restaurant.
Are there opportunities to exercise at Metropolitan Hotel Sofia, a member of Radisson Individuals?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Metropolitan Hotel Sofia, a member of Radisson Individuals have an airport shuttle?
Yes, Metropolitan Hotel Sofia, a member of Radisson Individuals offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Metropolitan Hotel Sofia, a member of Radisson Individuals have airport transportation?
Yes, Metropolitan Hotel Sofia, a member of Radisson Individuals offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Metropolitan Hotel Sofia, a member of Radisson Individuals?
Yes, dry cleaning and laundry service are offered to guests.
Does Metropolitan Hotel Sofia, a member of Radisson Individuals offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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