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Ibis Sofia Airport

Traveler (132)
Room & Suite (69)
Dining (17)

About

#44 of 140 hotels in Sofia
Location
Cleanliness
Service
Value
The Ibis Sofia Airport is ideally located just 11 minutes walking distance from Terminal 1. Terminal 2 is less than 5 minutes by car. The hotel offers a complimentary shuttle bus for its guests to and from Terminal 1 and 2. Guests can reach city centre by metro from Terminal 2 or 15 minutes by car. The Mall, Megapark, European Trade Center, Interexpo Center and Arena Armeets are 5 to minutes away by car. With 84 standard Ibis rooms, a summer garden restaurant and 4 meeting rooms, free highspeed WiFi, business corner, office by day services and free parking for its guests, ibis hotel is perfect for business trips and a smart choice for weekend breaks.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Free parking
Bar/Lounge
Airport transportation
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
459Reviews
14Q+A
35Room tips
Traveler rating
  • 100
  • 165
  • 112
  • 50
  • 32
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Popular mentions
We stayed here for a single night before catching on early morning flight. Check in was smooth. Stopping by the restaurant for dinner we were given menus but when we were ordering we were told our selections weren't available. Staff seemed completely over run. I ordered wine and
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Response from VarbanK3, Manager at Ibis Sofia Airport
Responded Oct 20, 2018
Dear Kitty, First, I would like to thank you for taking the time to advise us on your recent stay. It is only through feedback such as yours, we able to maintain and indeed, where necessary, to improve upon service, that we provide to our valued guests. Whilst an apology will not alter the outcome of your experience on this occasion, I do extend it with all sincerity. This level of service is not acceptable and will be addressed with the concerned parties. Again, please accept my apology, and I hope this has not put you off a return stay with us again. Kind Regards, V.Kolev Hotel Manager
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The hotel is medium IBIS hotel; the rooms are like all the other IBIS rooms world wide, with the minimum essential comfort. The service level of the staff it was quite poor. Breakfast is continental. The location is perfect if you have an early or late flight from Sofa airport
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Response from VarbanK3, Manager at Ibis Sofia Airport
Responded Oct 15, 2018
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Looking forward to your next stay with us! Sincerely, V. Kolev Hotel Manager
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I spent one night there and was given a warm welcome. The meal in the restaurant was tasty with a good range of meals. The room was spotless. The staff on reception (Anton) were particularly helpful in getting me to the airport when I missed my shuttle and was under real
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Response from VarbanK3, Manager at Ibis Sofia Airport
Responded Oct 9, 2018
Dear Francis, Thank you for giving us a perfect rating and for recommending our hotelto other travelers I am very pleased tohear that our staff made your stay pleasant, especially Anton. And I will make sure I will pass your parise. Looking forward to seeing you again soon! Sincerely, VKolev Hotel Manager
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It is 3 time i go there, always the best price /qualtiy. The friendly staff informed me for the first time the loyallty membership. It is great with discount, so ask it yourself when they don't propose, it is free and only advantage included a free welcome drink.
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Response from VarbanK3, Manager at Ibis Sofia Airport
Responded Oct 5, 2018
Dear Nicolas, Thank you very much for your great review! I will make sure our great staff recieves your compluments. Looking forward to your next stay Sincerely, V.Kolev Hotel Manager
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+1
Dirty bathroom/ sheets and a lot to work on in terms of service. My fiance and I were given a room with two single beds; when I requested that we get a room with one bed the front desk girl told us they are fully booked. As I was walking away a couple walked in with no
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Response from VarbanK3, Manager at Ibis Sofia Airport
Responded Oct 1, 2018
Dear Dessy, First, I would like to thank you for taking the time to advise us on your recent stay. It is only through feedback such as yours, we able to maintain and indeed, where necessary, to improve upon service, that we provide to our valued guests. Whilst an apology will not alter the outcome of your experience on this occasion, I do extend it with all sincerity. This level of service is not acceptable and will be addressed with the concerned party. Again, please accept my apology, and I hope this has not put you off a return stay with us again. Kind Regards, V.Kolev Hotel Manager
Read more
PRICE RANGE
$40 - $72 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaSofia RegionSofia
NUMBER OF ROOMS
84
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