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Arena di Serdica Residence Hotel

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Arena di Serdica Residence Hotel
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357 Reviews from our TripAdvisor Community

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There are newer reviews for Arena di Serdica Residence Hotel
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Showing 223: English reviews
Reviewed July 9, 2013

I stayed last summer at this hotel on business and it was overall a very nice experience. The room was spacious, nicely decorated and very clean. The bed was very comfortable, the bathroom elegant and large. The breakfast was good as well. If you are on business or staying in Sofia as a tourist I can recommend this hotel a...

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Helpful?
Thank Sebibaba
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Sebibaba, Thank you for your nice words and review. I am very glad that you had a very pleasant stay in Arena di Serdica Hotel and we are definitely looking forward to welcoming you back in the hotel on your business or leisure trip. Yours sincerely, Margarita Tsolova General Manager Arena di Serdica Residence Hotel e-mail: hotel@arenadiserdica.com

Wellington, New Zealand
Reviewed July 5, 2013

The hotel was chosen for us by the tour provider. It is in a quiet location handy to most of the tourist interest areas, but with access too awkward for a tour coach. Our room was on the first floor where they were undertaking some renovations on the terrace immediately outside, including on Sunday! It was neither quiet nor private....

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Helpful?
Thank Finona68
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Finona 68, Thank you for your recent stay at Arena di Serdica hotel and your detailed review. I appreciate guest feedback and will look into the matters you have noticed. The noise that you mention was from trimming the garden of the building behind the hotel and it was on a working week day (not on Sunday). I apologize...

London, United Kingdom
Reviewed June 24, 2013

Well, it was certainly clean and well kept (in the main), however, my experience wasnt quite as nice as some of the previous reviewers. Just in the middle of a heatwave, the Aircon seemed intent on keeping the first room allocated at an unpleasant 26c. After one rather sweaty night moved to an alternative room, which was a pleasant 1c...

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Helpful?
Thank RJL899
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear RLJ899, Thank you for your feedback and your comments. It is valuable for us and helps us see where we need to focus our efforts to provide excellent stay to our guests. We are looking forward to welcome you again and to have the opportunity to offer you improved service and more pleasant stay! Yours sincerely, Margarita Tsolova General...

Bucharest, Romania
Reviewed June 20, 2013

I was in Bulgaria and I stay in this hotel. The rooms are nice and I fell ok in the morning after a white night in Sofia. I visit Back Stage and I can't speak for the standard of acts over a period of time but we dropped by on two consecutive nights to catch some really laid back jazz....

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Helpful?
Thank Cristian B
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Cristian B, Thank you for choosing Arena di Serdica Residence Hotel and for your feedback. We are looking forward to seeing you again on your next trip to Sofia. Yours sincerely, Margarita Tsolova General Manager Arena di Serdica Residence Hotel e-mail: hotel@arenadiserdica.com

Panama City, Panama
Reviewed June 13, 2013

I was in Bulgaria checking it out for a tour and this was my last night before flying home. I had been thrilled with what I had seen so far in the country and when we arrived here I was very pleased...from the doorman holding the door open to check in, it was pleasant and friendly. What was so cool...

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Helpful?
1Thank ICanTravelPanama
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Guest, Thank you for your nice words and I am happy that you really enjoyed your time at Arena di Serdica Residence Hotel! We really appreciate the opinion of people who have traveled and seen a lot and it is a pleasure to have you as our guest. Our team will always welcome you with a warm smile and...

Rancho Santa Fe, California
Reviewed June 2, 2013 via mobile

The hotel is built over the ruins of a Roman fighting arena you can visit below the lobby. It is centrally located at the e nd of a quiet dead-end short street. The entrance and lobby are bright and attractive. We splurged on a 7th floor Deluxe Suite and were pleased with our two large rooms although the view over...

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Helpful?
Thank KenatRSF
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear KenatRSF, Thank you for your feedback. I am glad that you had a pleasant stay at Arena di Serdica Residence Hotel. You are always welcome here and our team will be happy if you visit us on your next trip to Sofia! Yours sincerely, Margarita Tsolova General Manager Arena di Serdica Residence Hotel e-mail: hotel@arenadiserdica.com

new jersey
Reviewed April 23, 2013

We recently spent 5 nights in sofia as tourists and think this has to be one of the best located hotels for exploring the city, the room was comfortable and the toilet (and a second sink) has its own room separate from the shower. Te shower itself was great and the toiletries are L'Occitane. Our only real complaint about the...

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Helpful?
1Thank peripateticprincess
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear peripateticprincess, Thank you for your recent stay at Arena di Serdica Residence Hotel and your feedback. We take all guest feedback really seriously and we will look into your experience with our breakfast staff and we promise that all the necessary actions will be taken. I am happy to hear that you had a chance to try most of...

Paris, France
Reviewed March 30, 2013

Sofia does not yet offer an inspiring array of world class hotel options however this one is well located, just a few steps from the old city with its yellow brick road and stunning array of historic buildings. Staff here speak English, are helpful and can offer useful insights for what to see and do around Sofia. Rooms lack charm...

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Helpful?
Thank PoppyHopper
ArenadiSerdica, Manager at Arena di Serdica Residence Hotel, responded to this review

Dear PoppyHopper, We are so happy to hear that you enjoyed your stay at Arena di Serdica Residence Hotel! Rooms are decorated according to the hotel theme- the roman amphitheater. In the decoration are used wrought iron, wood and warm colors. I am also happy to hear that you had a great experience with our staff. We sincerely thank you...

Grodig, Austria
Reviewed March 27, 2013

good food, good service, good location = no complaints! I only wished Bulgarian hotels would learn to include the use of spa in the room rate instead of charging seperately for sauna and more if you use both, sauna and steam bath. But I guess, that' were cultures clash. However, we did appreciate receiving a cup of tea upon entering...

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Helpful?
Thank Michaela W
ArenadiSerdica, General Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Michaela W, I am very pleased to hear that you enjoyed your stay at Arena di Serdica Residence Hotel! Some of the massages in the Wellness club include complimentary use of sauna and steam bath, but not all of them. Also if you book Junior or Deluxe suite the use of the relaxation area is complimentary. We also have...

Beder
Reviewed March 24, 2013

No water in the morning for two consecutive days, but if you push the guy at the reception he might inform there is stille water at the spa, due to higher preassure. Aparently the internet has improver since my last stay. Although I have had a long e-mail correspondance with the management, they have decided to continue serving luke warm...

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Helpful?
1Thank ErikMollerMadsen
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
Arena di Serdica is the newest 5 star Residence Hotel in Sofia affiliated to the FPI Hotels & Resorts chain.Strategically located in the heart of the city, right next to the main states institutions, business centers and banks, as well as to the cultural and historial places of interest in Sofia, the luxurious Arena di Serdica Residence Hotel Sofia is excellent choice for business and cultural trips. ... more   less 

Additional Information about Arena di Serdica Residence Hotel

Address: ul.Budapeshta 2, Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range: $92 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Arena di Serdica Residence Hotel 5*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Sofia
#10 Family Hotel in Sofia
#10 Romantic Hotel in Sofia
#14 Business Hotel in Sofia
#15 Luxury Hotel in Sofia
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Questions & Answers

Here's what travelers have asked, with answers from Arena di Serdica Residence Hotel staff and other travelers.
3 questions
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Questions? Get answers from Arena di Serdica Residence Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for higher floor so you can have a nicer view.”
karolinag229, 5 weeks ago | Read review
“Inquire about the carpet smell.....”
gakorellis, Mar 8, 2017 | Read review
“All rooms are quiet, the higher the better the view, but no big issue.”
FCalapso, Feb 8, 2017 | Read review
“Ask for a room on the back. The views are poor but it is much quieter.”
Eleanor719, Jun 28, 2016 | Read review
“higher the room the better,”
Ravingeddie, Apr 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question