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Arena di Serdica Boutique Hotel

Traveler (276)
360
Panoramas (10)
Room & Suite (257)

About

#19 of 137 hotels in Sofia
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Arena di Serdica is the newest 5 star Residence Hotel in Sofia affiliated to the FPI Hotels & Resorts chain.Strategically located in the heart of the city, right next to the main states institutions, business centers and banks, as well as to the cultural and historial places of interest in Sofia, the luxurious Arena di Serdica Residence Hotel Sofia is excellent choice for business and cultural trips.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Free parking
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
489Reviews
7Q+A
49Room tips
Traveler rating
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  • 8
Time of year
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Popular mentions
Thank you guys. The hotel was very good. When i will be here again to I will come back to this Hotel. The hotel was very clean The brackfest was very delicious. I hope I see you soon sofia. This hotel get from me 5 stars!
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Firstly, the impression one might get on approaching this hotel could be deceiving. It is on a cul-de-sac near a fairly busy road by buildings which need some attention. However, once inside, this will soon be forgotten and the hotel is well located to get to all the main sights
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Overall, this is well worth 5 stars. The location is wonderful for local museums and other attractions and for proximity to the metro. The side street its on is a bit derelict but the steps at the end are very handy when heading anywhere south. A bonus (which sold the hotel for
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Response from FPI-Hotels, General Manager at Arena di Serdica Boutique Hotel
Responded 4 weeks ago
Dear John, Thank you so much for your nice words about your stay at Arena di Serdica Boutique Hotel. I am happy to hear that your time spent with us was a good one, that the situation of the hotel and the staff met your expectations and that our small surprise for your special occasion touched you. I hope to see you again in the near future. Regards, Boryana Dolapchieva Assistant General Manager
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The first impression is not good: the front desk is ugly. I had an executive room: it was large, with a classic design. The bed and mattress were okish, no more. WiFi was free and fast. The breakfast is very poor, with low quality unappealing products. In the 5 stars
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Where to start? 3 star mob hotel that bought 5 stars. That is so obvious. Notices that they buy reviews also. Someone should report this hotel and take off couple of stars. No one helped us with the baggage untill we brought all the bags by ourselves in the lobby. Rooms: Old
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Response from FPI-Hotels, General Manager at Arena di Serdica Boutique Hotel
Responded Apr 9, 2019
Dear Lorak 764, Thank you for taking the time to share your feedback with us about your stay at Arena di Serdica Boutique Hotel. We are very sorry to hear that you were disappointed with your experience at the hotel. We will be taking your comments very seriously. They have been already shared with the team and will be reviewed internally. We pride ourselves on offering a great service experience and are sorry to hear this was not the case on this occasion. We do hope that you will have the opportunity to return to the hotel so we have the opportunity to show our better sides. Regards, Boryana Dolapchieva | Assistant General Manager
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PRICE RANGE
$91 - $225 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arena di Serdica Residence Hotel
LOCATION
BulgariaSofia RegionSofia
NUMBER OF ROOMS
63
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