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Arena di Serdica Boutique Hotel

Budapeshta St 2, Sofia 1000 Bulgaria
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Guests1 room, 2 adults, 0 children
Travelocity
$111
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Booking.com
$111
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Trip.com
$111
$92
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Orbitz.com$111
Expedia.com$111
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Traveler (282)
360
Panoramas (10)
Room & Suite (255)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Arena di Serdica is the newest 5 star Residence Hotel in Sofia affiliated to the FPI Hotels & Resorts chain.Strategically located in the heart of the city, right next to the main states institutions, business centers and banks, as well as to the cultural and historial places of interest in Sofia, the luxurious Arena di Serdica Residence Hotel Sofia is excellent choice for business and cultural trips.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Sauna
Bar / lounge
Nightclub / DJ
Highchairs available
Airport transportation
Free internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Wine / champagne
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Steam room
Rooftop terrace
24-hour security
Concierge
Non-smoking hotel
Outdoor furniture
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Room service
Seating area
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish, German, Italian
500Reviews7Q+A50Room tips
Traveler rating
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Popular mentions
Wonderful staff,location and breakfast .to top it off the beautiful ruins!with a upgrade to a lovely room.wow sofia you are honored to have this hotel. Coffee in garden the Staff professional and helpful
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Response from FPI-Hotels, General Manager at Arena di Serdica Boutique Hotel
Responded 3 weeks ago
Dear Christa, Thank you for sharing these positive words for our beautiful property. We will be happy to welcome you again once you are back to Sofia. Best regards, Petrana Grahliova General Manager
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Fabulous facility, great location, lovely rooms, great bed mattresses. BUT it is a very badly managed hotel. Our room and bathroom were beautiful, but not clean. The breakfast is poor and the breakfast staff are completely non present and totally unsupervised. We stayed there for 4 nights. I asked 2 times for the hotel manager to call me.....no attempt to call me....... Don’t stay here until you here the manager either exists, or has been replaced. “Management” is shambolic and unaccountable.
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Response from FPI-Hotels, General Manager at Arena di Serdica Boutique Hotel
Responded 3 weeks ago
Dear Guest, Thank you for sharing your opinion with us. I am sorry that your eperince was not at the level you had expected and that we did not get the chance to speak to you in person while you were at the hotel. I will be happy to find out more details on your stay so if you could share this information with me on e-mail \ p.grahliova@fpihotels.com\, that would be great. Unfortunately during summer it could happen that managers are on a vacation but this should not be an excuse and the hotel should be running on its best whatever the situation is. I am looking forward to hearing from you. Best regards, Petrana Grahliova General Manager
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A very pleasant and nice hotel Aréna di Serdika is. They have áll you neked for a very comfortable stay. They provided everything se asked for and éven mire and the location in the center of Sofia is great
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Response from FPI-Hotels, General Manager at Arena di Serdica Boutique Hotel
Responded Aug 11, 2019
Dear Borisrice, We are very pleased to read that you had such a pleasant time at Arena di Serdica Boutique Hotel and want to thank you for sharing it with us. The fact that we were able to offer you a great time is extremely pleasing and we are working in that direction all the time. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Best Regards, Boryana Dolapchieva Assistant General Manager
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Really couldn't fault this place. Beautiful hotel and our executive room was absolutely lovely with such a comfortable bed. Wanted to stay somewhere nice on our last night on holiday and got a really good deal here in advance, paying up front. I thought it was amazing value for the style of hotel. Ate in the restaurant as well and it is quite expensive and seemed to be focused on serving tour groups - the night we were there we couldn't get a booking inside and had to sit outside. The steps beside the hotel bring you right beside the main attractions. It really is a perfect location.
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I spent 2 nights in this Hotel. The ruins downstairs are beautiful but the hotel is average. Definitely not a 5* quality. Only the elevator for the staff was working and only one elevator in all hotel. The furniture in the room was old but the bed was extra comfortable! Breakfast was good. Nothing special, similar than in other hotels but they offered some Bulgarian speciality as well which is very positive. The staff was very good and polite they are definitely 5*.
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Response from FPI-Hotels, General Manager at Arena di Serdica Boutique Hotel
Responded Aug 4, 2019
Dear RNemeth75, We would like to express our gratitude to you for sharing your experience with us and for staying at Arena di Serdica Boutique Hotel! Thank you for your kind comments regarding our property and our team here. Our staff works very hard to make sure our guests are well attended at all times and they will be happy to know their efforts have been acknowledged. Regarding your areas of concern, as we highly regard customer feedback, we will look into your recommendations of improvement. Once more we want to thank you for sharing this review of our hotel and will be happy to welcome you back. Best regards, Boryana Dolapchieva Assistant General Manager
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PRICE RANGE
$96 - $241 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arena di Serdica Residence Hotel
LOCATION
BulgariaSofia RegionSofia
NUMBER OF ROOMS
63
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