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2/4/2018 2/5/2018
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    Family Hotel Madrid

    ul.Dragovitsa 12, Sofia 1505, Bulgaria
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    2/4/2018 2/5/2018
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    $39
    $39
    $39
    Traveler (19)
    Room & Suite (16)
    Hotel & Grounds (13)
    Overview
    • Excellent41%
    • Very good49%
    • Average5%
    • Poor0%
    • Terrible5%
    Feb 1, 2017
    “Very nice hotel”
    Apr 4, 2017
    “Not good at all”
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Laundry Service
    Free Parking
    Breakfast included
    Pool
    1.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (17)
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    1 - 5 of 8 reviews

    Reviewed April 4, 2017 via mobile

    The man on reception very rude, the room didn't have kitchen at all, we couldn't find even a fork to eat etc. The room does not Match the photos which are on the website. The bed wasn't double it was two single beds put together...More

    Thank Adelina D
    Response from Anna M, Manager at Family Hotel MadridResponded April 6, 2017

    Thank you for being our guests! We very sorry for your bad experience and please excuse us if we misled you somehow. We would like to clarify that all the photos and virtual tours on our website are absolutely up to date; there is no...More

    Reviewed February 1, 2017

    Hotel was just outside of city center, rooms were clean and nice and all that for reasonable price. We stayed there in december last year. The staff should be a little bit friendlier and communicative but depends on who is working that day.

    Thank IvanSterp
    Response from Anna M, Manager at Family Hotel MadridResponded April 6, 2017

    Thank you very much for your review! We expect to welcome you again and promice to be more polite and friendly next time!

    Reviewed December 10, 2016

    Great family hotel in a very good, quiet location. Comfortable clean rooms and nice bathrooms. The stuff was super helpful - from an early check-in to ordering the taxi for me to go to the airport - everything went smooth. Great value for money.

    Thank irinadot
    Response from Anna M, Manager at Family Hotel MadridResponded December 11, 2016

    Thank you very much for your high review. We are waiting to welcome you again!

    Reviewed June 18, 2016

    We've stayed at this hotel a few times, and, it's a great little hotel. We first stayed here while I was having an operation at the small hospital opposite, I could actually wave to my family from my hospital bed. The second time we were...More

    2  Thank Danny B
    Response from Anna M, Manager at Family Hotel MadridResponded December 11, 2016

    Thank you very much for your review! We are happy to hear that you felt cozy and nice at family hotel MADRID! We expect to welcome you again!

    Reviewed August 14, 2015

    We stayed here for one night a few days ago before we had to catch our very early morning flight back to the US. It was immaculately clean and the family suite on the top floor was perfect for the 5 of us (3 kids)....More

    Thank gsmyles
    Response from Anna M, Manager at Family Hotel MadridResponded December 11, 2016

    Thank you very much for your review! We expect to welcome you again!

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • $40 - $47 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 15
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Family Hotel Madrid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Sofia Region >
    • Sofia
    Add Photo Photos
    Traveler (19)
    Room & Suite (16)
    Hotel & Grounds (13)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Room 51 as it's a large apartment"
    Read review
    "Book in advance and if you can't get something, try again a few weeks later."
    Read review
    "Phone ahead and ask to reserve outside parking"
    Read review
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