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Attended a wedding here. The garden restaurant was pathetic, the food was tasteless and of cheap quality, the restrooms were disgusting. The whole place looked in bad shape, including the pool with its dirty water and dead leaves and the surroundings. Some Hillbillies and mobsters...More
Response from Ina B, Owner at Hotel Gloria Palace - Holiday Village DiplomatResponded May 3, 2017
We are really sorry that you had such an unpleasant experience. Could you please let us know when was this wedding reception because we had changes in the management of the restaurant so that we can try to fix the problems that you've...More
Gloria Palace is a somewhat tired hotel in an industrial area that is rather less pleasant and rural than its pictures suggest. The staff were delightful, made us very welcome and were extremely helpful. We were given a 2 bedroom house rather than a room...More
The hotel was full they offered me a villa I was lucky, everything is perfect. Staff are helpful and polite, the place is far far the centrum if u looking for an escape. The restaurant Maxim is very classy with wonderful staff i enjoyed the...More
Thank Ahlam A
Response from Ina B, General Manager at Hotel Gloria Palace - Holiday Village DiplomatResponded March 27, 2017
We are really glad that you enjoyed your stay with us. We are looking forward to welcoming you as our guest agin.
Arrived here 02.20 am after finding our original Hotel closed !!!!
Staff at Gloria Palace couldn't have been more helpful, prompt action in booking us in and getting us settled.
Room was huge and very clean and very, very warm.
Thank Vicky M
Response from Ina B, General Manager at Hotel Gloria Palace - Holiday Village DiplomatResponded December 15, 2016
We highly appreciate the time you took to review our hotel. It was our pleasure that we were able to offer you assistance and accomodate you :)
The hotel is nice and clean, located in the green area in the suburb of Sofia. The rooms are biig enough, the service was good. The restaurent service was slow for dinner. we have been only once there and another time for breakfast.
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Response from Ina B, General Manager at Hotel Gloria Palace - Holiday Village DiplomatResponded October 13, 2016
We highly appreciate the time you took to review our hotel. We will try our best to improve the quality service of the restaurant so that in the future if you decide to stay with us you won't be disappointed.
$24 - $76 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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