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BEST WESTERN Hotel Expo

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BEST WESTERN Hotel Expo
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158 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Pro: - Hotel is near my point of intereset - Included breakfast is pretty good although there is the same menu each day (I stayed for a week) Cons: - Rooms have few lights - It could have been cleaner - The desk in the room has seen better days Other: - Wifi signal was acceptable (most likely depends in... More 

Helpful?
Thank Andrei T
greece
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel best to metro best to airport,free transfer on departure,very big rooms ,clean great view,but most helpful was personel ,always ready to help to guide you! Great restaurant menu, breakfast very tasty! But upper all best thanks to miss illiana , if i remember direct reservation manager,she did aranged for us all difficulties we have to go after and... More 

Helpful?
Thank travelerdolp
jenil0, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear ************, Thank you for your recent correspondence regarding Best Western Hotel Expo. We appreciate you taking time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to... More 

1 review
1 of 5 stars Reviewed August 11, 2016

AC does not work at all even though they say it does. The fan provided for us was broken, which we found out when going to bed, so it was too late to report. When using the water in shower and sink it was full of sticky black particles, which ruined my electric head toothbrush, not to mention them sticking... More 

Review collected in partnership with Best Western

Helpful?
Thank 434dessislavan

Travelers are raving about these Sofia hotels

Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed August 10, 2016 via mobile

I stay one day in this hotel with my family. First I like in this hotel the food and room big and clean also, the decor great view. Second the unlike things in this hotel is the staff!! From Sofia airport the hotel staff was in cabinet and her attitude was impolite!!! Even I wasn't do anything for her!! Also,... More 

Helpful?
Thank Saeed A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 8, 2016 via mobile

This is one of those that only looks good in pictures, I have been to this hotel multiple times over 2 years because the company I work for has a deal with them. 1, Hotel is VERY old with broken curtains an elevator that barely moves 2, Staff are nice but it's understaffed if you call to get your laundry... More 

Helpful?
1 Thank baykar r
A TripAdvisor Member
4 of 5 stars Reviewed August 1, 2016 via mobile

+ confortable bed + nice summer garden. It's fine for breakfast or dinner there. + complementary bottle of water every day. I appreciate it! - weak internet connection - in the shower/bathroom there's no place where to put the shampoo or shower gel - weak lighting, if you need to work - only few electricity plugs, which are placed in... More 

Helpful?
Thank A TripAdvisor Member
jenil0, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Valuable Guest, We greatly appreciate you taking time to bring this matter to our attention and apologise for any inconvenience you may have experienced during your recent stay at Best Western Hotel Expo. It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from you enables... More 

Saint Paul, Minnesota
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed July 11, 2016

Room 311, corner room, view was ok. The mountain view rooms are the best. The hotel is right by the subway which can get you around very efficiently. Go down to Serdika and see the Roman road exhibit that has just opened up. The rode was discovered as the subway expansion dig unearthed it.

Helpful?
Thank John B
jenil0, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Guest, Thank you for your recent correspondence regarding Best Western Hotel Expo. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time... More 

Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016

Very good hotel very nice staff The hotel have free shuttle services to airport between 5-10. Near the hotel there is Metro Station "inter expo center" located 3 min walking and 6-7 stations till city center

Review collected in partnership with Wizz Tours

Helpful?
Thank ranshwartz
jenil0, Front Office Supervisor at BEST WESTERN Hotel Expo, responded to this review

Dear Guest, Thank you for your recent correspondence regarding Best Western Hotel Expo. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time... More 

New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2016

My lovely wife and I decided to have our wedding at Best Western Expo on June 12th. We met with the wedding organizer and she was very pleasant and helped us out a lot. With the great meeting we believed the hotel would be a great place for our wedding/reception. We even came and tried the meals that would be... More 

Helpful?
1 Thank lax4christ
jenil0, Rooms Division Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Martin, Thank you for contacting the Best Western hotel Expo regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us.... More 

Sofia, Bulgaria
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 4, 2016 via mobile

Due to cancelled flight with Alitalia ended up here. Poor service, zero response to the complains. I can't believe there is a hotel with no internet room access these days. I wouldn't recommend to anyone. Bad location as well, even if you're looking for hotel near the airport.

Helpful?
1 Thank aserialeater
jenil0, Front Office Supervior at BEST WESTERN Hotel Expo, responded to this review

Dear Guest, Thank you for contacting the Best Western Hotel Expo regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HOTEL HIGHLIGHTS & SERVICES Best Western Hotel Expo is: Part of the largest hotel chain in the world - Best Western - with more than 4000 hotels worldwide Located in the heart of Sofia's Business District, within walking distance of the International Exhibition Center, in close proximity to the Sofia International Airport, the numerous city sights, and between two shopping malls Being located in the heart of the Business District of Bulgaria's capital city and within a walking distance of less than 10 meters from Sofia's leading International Exhibition and Congress center, the 4-star BEST WESTERN Hotel Expo offers its guests 99 comfortable rooms, multifunctional meeting rooms, a state-of-art business lounge, a modern bar as well as other dining option, among which and a lush open-air summer garden. ... more   less 

Additional Information about BEST WESTERN Hotel Expo

Address: 149 Tsarigradsko Shose, Sofia 1784, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range: $57 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Expo 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Hotels.com, Hotwire, TripOnline SA, Booking.com, Priceline, Expedia and Travelocity so you can book your BEST WESTERN Hotel Expo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Expo
Best Western Sofia
Sofia Best Western
Hotel Style:
#21 Business Hotel in Sofia
#28 Luxury Hotel in Sofia
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