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Grand Hotel Sofia

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Traveler (423)
Room & Suite (446)
Dining (64)
Overview
  • Excellent60%
  • Very good31%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“green marble”(17 reviews)
“red restaurant”(12 reviews)
“rooms are huge”(28 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,082)
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422
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All reviewsgreen marblered restaurantrooms are hugecorner suitenational theatreexecutive roomfive star hotelcentral locationwalking distanceexcellent locationbreakfast buffetairport transferthe heart of the citylobby bareastern europebusiness triphotel restaurant
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251 - 255 of 739 reviews
A TripAdvisor Member
91
Reviewed December 4, 2016 via mobile

Food too small and to expensive, I do not recommend the restaurant, and the attitude of the waiters was insufficient, they barely talk to you and they don't wait for you to finish talking. I fells like they want you to go.More

Thank A TripAdvisor Member
Response from Nikolay R, F&B Manager at Grand Hotel SofiaResponded December 13, 2016

Dear Valued guest, First of all I would like to thank you for taking your time to leave a feedback regarding your stay at Grand Hotel Sofia. It is very important for us to know if we fail to meet our guests expectations. I would...More

Reviewed November 22, 2016

Sofia was our second stop on an South East Europe tour.We choose Grand Hotel for our 3 night stay.Big hotel in a good location .Our room was big enough and room service and staff was very helpfull.Only con we can find find is that the...More

Thank RotTheNed
Response from Nikolay R, Manager at Grand Hotel SofiaResponded November 24, 2016

Dear Valued Guest, Thank you for taking the time to share this review. We would also like to thank you for the valuable feedback you shared with us, because it all will help us in our ongoing efforts to meet guests’ expectations. We hope it...More

Reviewed November 20, 2016 via mobile

A weekend break in Sofia with a stay at the Grand Hotel. The hotel is ideally located with nearby amenities including a Costa coffee outlet a street away. The room we stayed in was large with a decent sized bathroom with toiletries which are replenished...More

Thank ali-kaz
Response from Nikolay R, Manager at Grand Hotel SofiaResponded November 24, 2016

Dear Valued Guest, Thank you for your overall rating of Grand Hotel Sofia as a good hotel. We can assure you that your remarks will be taken into consideration. Please, feel free to share any other recommendations up on your next visit so that my...More

A TripAdvisor Member
121
Reviewed November 20, 2016 via mobile

My day 2 In the heart of Sofia, my room is very nice and clean. The bed is comfortable, the staff is helpful. I got a free upgrade, and an airport pickup. The bathroom has a standing shower and a modern bathtub. I recommend it...More

Thank A TripAdvisor Member
Response from Nikolay R, Manager at Grand Hotel SofiaResponded November 24, 2016

Dear Valued Guest, On the behalf of the entire team I woul like to thank you for staying with us and for your nice words! Thank you also so much for sharing your experience with other tripadvisor readers! We look forward to welcoming you back!...More

Reviewed November 19, 2016 via mobile

Had reserved a room for one night. Upon arrival that hotel was nice and staff helpful. Everything seemed to go downhill from there. Called front desk for iron, was told no iron is available?! And the only option is to pay 4.5 Euro to get...More

1  Thank GranTourismo L
Response from Nikolay R, Manager at Grand Hotel SofiaResponded November 24, 2016

Dear Valued Guest, It is rather disappointing for our team to read such a feedback. I appreciate your positive comments about our staff and thank you for sharing your experience! I understand you find our price policy inappropriate, but without being familiar with specific details...More

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Most Booked Properties in Sofia, Bulgaria
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
$107 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sofia
#1 Family Hotel in Sofia
#2 Luxury Hotel in Sofia
#2 Business Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Sofia
#1 Family Hotel in Sofia
#2 Luxury Hotel in Sofia
#2 Business Hotel in Sofia
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (423)
Room & Suite (446)
Dining (64)
Amenities (55)
Questions & Answers
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Stoyan N
March 31, 2018|
Answer
Response from Suruchi J | Reviewed this property |
don't know about hotel policy. better if you contact the hotel
0
Votes
Giulia B
October 27, 2017|
AnswerShow all 2 answers
Response from Walid101 | Reviewed this property |
No swimming pool, but they have small gym and sauna
1
Vote
casandal
September 6, 2017|
AnswerShow all 5 answers
Response from Ofir A | Reviewed this property |
I think tea & coffe are offered only in the larger rooms
0
Votes
Room Tips
"I think all the rooms are big"
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"The higher you go, the better the view."
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"Ask for a room with city view"
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"I'd recommend to choose a room at a high floor with park view"
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