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Grand Hotel Sofia

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ul.Gen. Gurko 1, Sofia 1000 Bulgaria
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Traveler (619)
360
Panoramas (12)
Room & Suite (470)

About

#7 of 152 hotels in Sofia
Location
Cleanliness
Service
Value
Travelers' Choice
GREETING YOU WITH WARMEST WELCOME Dominating the heart of the city Grand Hotel Sofia is a deluxe five-star hotel that has been home for international business travelers, high-profile events and cosmopolitan society since 2004. With its superb location, superlative facilities and outstanding standards of service Grand Hotel Sofia offers a winning combination of classical opulence influenced by the contemporary vision of luxury hospitality as befits the most discerning guests. GENUINE GASTRONOMY Guests discover the world of culinary delights in hotel dining outlets. Whether the reason to stop by - a quick breakfast or a leisurely experience in Grand Café, or the flavors of haute cuisine in à la carte Shades of Red Restaurant – it will surely be an unforgettable culinary experience not to be missed. GRAND EVENT FACILITIES The Convention centre of Grand Hotel Sofia features five meeting rooms, varying in size to accommodate from 10 to 180 delegates in different set-up.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English
1,391Reviews25Q+A100Room tips

Reviews

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Popular mentions
neli b wrote a review Jul 2020
Ruse, Bulgaria14 contributions5 helpful votes
We had very nice stay during our business in Sofia. All the staff were extremely polite and responsive. Awsome mountain view every morning from the 7th floor! We would be happy if we will be able to observe it from the 9th next time!
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Nikolay Rusev, General Manager at Grand Hotel Sofia
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed your stay and, above all, that you have given such a high score on the service you have received. We are looking forward to your next visit to Sofia and our hotel! Sincerely, Nikolay Rusev
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PJ Buck wrote a review Mar 2020
Limerick, Ireland1 contribution
We stayed for one night and maybe this wasn't enough time to get the full Grand Hotel experience. The staff were mannerly and helpful. We had both lunch and dinner in the hotel restaurant. For lunch, there was only two of us dining out. The food was very good. As was our waiter. And the price was reasonable also. For dinner that evening, we had a party of 14. Now maybe this is the done thing in 5-star hotels outside Ireland but we were very surprised to find a charge of 165lev for water at the end of our meal. We were not charged for water earlier on that day for lunch. Maybe this is the norm for bigger parties but we were not informed of this prior to sitting down for our meal. Although it could have been on the menu but we didn't spot it if it was. All in all, a grand hotel. Decent staff. Tasty food. A bit sneaky with the water but we'll get over that. Certainly, a lot nicer than the Rila over the road.
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Date of stay: March 2020
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Response from KristianIvanov, Front Office Manager at Grand Hotel Sofia
Responded Mar 17, 2020
Dear Valued Guest, Thank you so much for your comprehensive and valuable review and thank youfor your overall rating of Grand Hotel Sofia as an excellent hotel. We are both proud and flattered by your valuable recognition. In the same time we are grateful for your recommendations. Thank you for helping us with our ongoing efforts for improving our services and striving for excellence. I am really sorry for your awkward misunderstanding about the water prices. Most likely it was excluded from your lunch bill by mistake. For sure we don’t have the intension to mislead our guests, so please accept my deepest apologies. Thank you once again for your kind appreciation! It would be a real pleasure for us to welcome you again in Grand Hotel Sofia! Kind Regards, Kristian Ivanov
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Amit wrote a review Mar 2020
30 contributions6 helpful votes
This hotel passed his glory days sometime in the 80s the carpets and the wallpaper in the room and hallways have seen better days.. the service was not very good. Check your bill before you leave for unexpected charges.
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Date of stay: March 2020Trip type: Traveled solo
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Response from KristianIvanov, Front Office Manager at Grand Hotel Sofia
Responded Mar 15, 2020
Dear Mr. Shurin, We feel very disappointed from receiving your assessment. Since we are familiar with your reference, the impression that you leave with your statement is totally wrong. The hotel has the right to take supplement charges that are not included in your reservation. An official document was presented to you, which includes the price for the surcharge and you have signed it personally. Nevertheless, you refused to pay it and the hotel management decided that it could be discounted. You even refused to pay your minibar. And after all these concessions, receiving this unfair comment is very disappointing. We would be happy if the rates we receive stand on the ground of our efforts in providing good service in the challenging world of hospitality. Sincerely yours, Kristian Ivanov
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Simon wrote a review Mar 2020
Liverpool, United Kingdom13 contributions1 helpful vote
+1
The hotel is well located in the city centre easy walking distance to most attractions and Vitushka Boulevard a metro station is also nearby. The staff are attentive polite and professional nothing is too much trouble. The restaurant has a great selection buffet breakfast and good evening dining. Overall a good quality 5* Hotel
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Date of stay: February 2020Trip type: Traveled solo
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Response from KristianIvanov, Front Office Manager at Grand Hotel Sofia
Responded Mar 15, 2020
Dear Valued Guest, Thank you for taking the time to share your interesting experience and thank you for your wonderful review. For us it is a pleasure to help our guests enjoying our beautiful Sofia and helping them feeling at home at the same time. Looking forward to welcoming you for your next visit in Sofia! Kind Regards, Kristian Ivanov
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az674022 wrote a review Mar 2020
1 contribution
Excellent choice, near by to Vitocha street and to see sights but very expensive breakfast which didn’t included to room price. Parking was free and it was very helpful because you can go everywhere on foot
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from KristianIvanov, Front Office Manager at Grand Hotel Sofia
Responded Mar 15, 2020
Dear Valued Guest, We are so honored that you chose Grand Hotel Sofia while you were in town. And we’re extremely grateful that you took the time out of your busy schedule to share your experience. Your kind recognition has been very well received The breakfast might seem a little bit expensive compared to local standards but it allows us to maintain the quality and variety that our guests deserve. The alternative that we provide is the Grand Café where along with the special selection of our pastry chef we serve some light dishes. We are really looking forward to welcoming you again as a guest of Grand Hotel Sofia. Kind Regards, Kristian Ivanov
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PRICE RANGE
$85 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofia grand hotel
LOCATION
BulgariaSofia RegionSofia
NUMBER OF ROOMS
122
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Frequently Asked Questions about Grand Hotel Sofia
Which popular attractions are close to Grand Hotel Sofia?
Nearby attractions include Endorphin Games (0.2 miles), Room 66 II ( Adrenaline & fun ) (0.2 miles), and Hour Escape (0.2 miles).
What are some of the property amenities at Grand Hotel Sofia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hotel Sofia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Sofia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel Sofia?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Sofia?
Conveniently located restaurants include Daro, Restaurant Niko'las, and Bagri.
Are there opportunities to exercise at Grand Hotel Sofia?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Grand Hotel Sofia have an airport shuttle?
Yes, Grand Hotel Sofia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Sofia located near the city center?
Yes, it is 0.2 miles away from the center of Sofia.
Are any cleaning services offered at Grand Hotel Sofia?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Sofia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.