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Novotel Sofia

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Novotel Sofia
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345 Reviews from our TripAdvisor Community

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Showing 242: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

This is our favourite hotel in Sofia, stayed in at least 10 others in the past and never even thought that for the same price there could be so much better..the rooms are so cosy and stylish that we automatically feel at home, wish we had such standard in any hotel we stay. The staff were absolutely amazing, there was... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
94 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Over the years we have stayed here many times. I would say at least twice a year since it opened (sometimes booking direct other times through an intermediary) It is our go to near the airport hotel. However this time the service was lacking. First of all I lost my original booking details. I emailed the hotel, they must have... More 

Helpful?
Thank lisaupham
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Mrs. Upham, I would like to start by thanking you for choosing us, when staying in Sofia! I was really upset by what you have shared, so I involved myself personally in investigating each and every case you described. I would like to assure you that despite having few new team members, we are taking great pride in their... More 

Jeddah, Saudi Arabia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Novotel is a great business hotel located just few minutes from the airport, very clean rooms are great for good rest and sleep, though the only restaurant and coffee shop is closed most the time, near by a big mall just cross the street

Helpful?
Thank RichardJacob
London, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Firstly the hotel is clean, modern, the staff exceptionally polite, friendly and helpful. The rooms are great very spacious, well maintained and cleaned each day brilliantly and the view from the 15th Floor amazing. The food in the restaurant is well presented and wonderfully cooked - so with all that going for it, whats possibly not up to scratch -... More 

Helpful?
Thank DiamondSmiles
London, United Kingdom
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice modern hotel, clean and spacious rooms, great staff, free reliable WiFi, inexpensive shuttle to airport. Everything about this hotel is great. It's not right in the city, that's probably the only downside but the city center is only 10 minute taxi ride and taxis in Sofia are quite cheap.

Helpful?
Thank Atamel
St. Petersburg, Russia
1 review
5 of 5 stars Reviewed 3 weeks ago

Far from city center but good location for transit. Good shopping center nearby. Good breakfast in compare with other novotel hotels. Very clean rooms. Wi-Fi/Internet speed not enough. Free parking...

Review collected in partnership with Accorhotels.com

Helpful?
Thank pmikhail75
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Guest, Thank you for your review on our hotel and I am glad that you enjoyed your stay with us! Thank you also on your high appraisal of our breakfast choices and quality and we are looking forward welcoming you back in our hotel! Kind Regards, Christophe Bergeron General Manager More 

London, United Kingdom
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

All you would expect from a good Novotel. Loved my room which was perfectly furnished. The staff were great and helpful. The facilities given the price are limited and the health club was just adequate. Access by walking (if you want to cross the road) is a bit of a challenge. Not the best connected by public transport but well... More 

Helpful?
Thank robjar
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Guest, On behalf of the whole team I would like to thank you for taking the time to share with us and the Tripadvisor community your experience in our hotel! I was pleased to read that you liked your room and thank you for your kind words regarding the team! Regarding crossing on the other side of the main... More 

Brighton, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Ivan the shuttle Bus driver was very helpful, thankyou. He is a very good employee and driver. The hotel is conveniently located to a shopping mall and a MC Donald's so there is everything the modern traveller will require. The hotel staff were excellent and very polite.

Helpful?
Thank Christopher S
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Christopher, On behalf of my team I would like to thank you for your comment and high appraisal of our services! Comments like yours are the main indicator for my team and me that we are heading to the right direction of constantly improving our customer services! Thank you again and looking forward seeing you back in the hotel!... More 

Thessaloniki, Greece
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A New building, centrally located, fantastic view, a variety of dishes at breakfast and dinner time, the rooms and lobby spatious with all necessary amenities . The majority of clientele were polite but few security guides in certain cases overreacted

Helpful?
Thank ArisWon
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Sir, Thank you for taking the time to tell us how your stay in our hotel was! I was happy to read that you found the hotel up to your needs and you enjoyed your time with us! We are looking forward seeing you back in Novotel Sofia! Kind Regards, Christophe Bergeron General Manager More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here because my office was close by. Good hotel for the price. very helpful staff all can communicate in english. decent breakfast menu. should have been better if it was close to the city. They even have free airport shuttle

Helpful?
Thank Ashish S
Christophe B, General Manager at Novotel Sofia, responded to this review

Dear Ashish, Thank you for choosing us on your last stay to Sofia! I was pleased to read that you enjoyed your time in our hotel! It is true, we are not in the city center, but on 7 minutes by taxi. Once again thank you and we would be happy to welcome you back in the near future! Kind... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting

Additional Information about Novotel Sofia

Address: 115 N Tsarigradsko Shousse Bvld, Sofia 1784, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range: $69 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sofia 4*
Number of rooms: 178
Reservation Options:
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Hotel Style:
#2 Family Hotel in Sofia
#4 Business Hotel in Sofia
#5 Luxury Hotel in Sofia
#12 Romantic Hotel in Sofia
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