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Radisson Blu Grand Hotel, Sofia

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Radisson Blu Grand Hotel, Sofia
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748 Reviews from our TripAdvisor Community

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Showing 544: English reviews
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Reviewed 1 week ago via mobile

There are construction in part of the hotel very noisy and disturbing. It was impossible to rest at the evenings. And all was a soprice to me, if I knew it in advance I wouldn't reserve in this hotel.

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Helpful?
Thank david448
Kiril R, Hotel Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear david448, Thank you for sharing your feedback online. I am really sorry to hear that your stay with us has not been quite satisfactory. There is in fact some works in an adjacent building. However there is no consruction noise audible in the hotel after 18.00 o'clock. I do hope that you will give us a chance to restore...

Greer, South Carolina
Reviewed 1 week ago

We chose the Radisson for the location and it did not disappoint. Easy to get to the main tourist attractions and many fine restaurants. We really enjoyed our stay. They have ten parking spots directly in front of the hotel and 24 hours is just 10 euros. They have a nice breakfast and friendly staff.

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Helpful?
Thank Jackinbama
Milano
Reviewed 2 weeks ago via mobile

Hotel located in the city centre. Old structure with old room, really to be renovated. Too soft pillow, really uncomfortable. Too expensive for service offered. Breakfast quite poor. Wi-Fi weak. Not a 5* hotel, maybe 3*...

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Helpful?
Thank filifilo
Kiril R, Hotel Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear filifilo, Thank you for sharing your feedback via TripAdvisor. I am really sorry to read that your stay with us has not been up to your expectations. I would like to assure you that your comments about the breakfast and the WiFi will be addressed. I hope that you will give us another chance to show you that we...

Athens, Greece
Reviewed 2 weeks ago via mobile

Visited 2-3 times annually. Hotel is in a great location, walking distance from many attractions. Upper floor rooms offer awesome view! Breakfast is very good. Though service is excellent, hotel rooms needs basic renovation!

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Helpful?
Thank VassilisTs
Halifax, Canada
Reviewed 3 weeks ago

The Radisson hotel has a friendly helpful staff with people who speak English at the front desk. My stay included breakfast which was quite delightful. Just off the lobby is an Asian restaurant that is really quite good and great value. Adjacent the hotel is a night club and casino but neither create any noise issues for hotel guests.

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Helpful?
Thank Agent424
Athens, Greece
Reviewed 4 weeks ago via mobile

Ordered room service during my stay, Thai Tom Ka Gai soup and chicken curry (with salad) from the room service menu. Received chicken smothered in sauce which remotely resembled curry, no salad and plain mushroom soup that they tried to convince me was Thai! When I asked for the salad, they brought some cut up cucumbers and tomatoes, Bulgarian style....

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Helpful?
Thank boziv
Kiril R, Hotel Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear boziv, Thank you for sharing your feedback via TripAdvisor. Please accept my sincere apologies for the unpleasant dining experience that you had during your recent stay with us. We do strive towards 100% guest satisfaction and I want to assure you that your comments are valuable and they will properly addressed by our Food & Drink Manager. I do...

London, United Kingdom
Reviewed January 19, 2017 via mobile

Stayed here for one night. Check in was quick. Lovely clean room with a good view. Room had all the usual things safe, tv and toiletries. Hotel bar was was very good to, only complaint was no beer on draft only bottles. Didn't try the spa or restaurant. Great location in the city with everything walking distance away. I would...

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Helpful?
Thank 786Chris82
Kiril R, Hotel Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear 786Chris82, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Kiril Radoev Hotel Manager

Reviewed January 13, 2017 via mobile

The Radisson Blu Sofia offers nice spacious rooms and a central location. The lobby area is big and functional, although the bar is at the Mezzanine level and offers no views, no music or entertainment... rather dull... The breakfast menu was poor and overpriced... it simply is not acceptable for a Radisson hotel to offer eggs on the menu and...

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Helpful?
Thank Alex031277
Kiril R, Hotel Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Alex03127, Thank you for choosing the Radisson Blu Grand Hotel Sofia and for sharing your feedback via TripAdvisor. I appreciate your nice words about the hotel and would like to assure you that your comments about your dining experiences will be addressed as well. I am looking forward to welcoming you back in the near future. Best regards, Kiril...

Elliniko, Greece
Reviewed December 30, 2016 via mobile

We are a family of three with a young son, and we stayed at this hotel for one night. It is centrally located. The rooms are spacious, and I liked that the beds had lots of pillows. The room service was delicious. If you can snag a deal from this hotel in the off season, go for it. In peak...

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Helpful?
Thank Hugjessica
Kiril R, Hotel Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Hugjessica, Thank you so much for sharing your feedback via TripAdvisor. I am really glad to read out that you enjoyed your stay with us. I am looking forward to welcoming you again when your travel plans bring you back to Sofia! Best regards, Kiril Radoev Hotel Manager

London, United Kingdom
Reviewed December 28, 2016 via mobile

Stayed here in November 2016 with a family of 4. Although the hotel itself is a bit dated it is still clean : the staff were excellent and friendly. We got a good size suite which was great for two children. Very close to central Sofia so good restaurants and sights are closed at hand.

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Helpful?
Thank Stuart L
Kiril R, Hotel Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Stuart L, Thank you for your review and for sharing your recent experience at Radisson Blu Grand Hotel Sofia. We do love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon! With kind regards, Kiril Radoev Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
History Built at the end of the 1960s, the hotel is part of Bulgaria’s cultural heritage and is within the architectural ensemble shaping the National Assembly Square. Located at the heart of the city, the hotel is part of one of world’s biggest hotel chains – Carlson Rezidor HotelGroup. All rooms on its north facade are overlooking the building of the Parliament right in front the St. Alexander Nevsky Cathedral, the National Gallery for Foreign Art and other cultural monuments. The latest design was appointed to the London-based worldwide¬¬ recognized designer Francis Sultana. His elegant approach combines contemporary and classic design, leaving a sense of style from the art deco era. The guests can now enjoy not only custom-made furniture for the building’s interior but also art pieces by the world’s top contemporary artists. Location Radisson Blu Grand Hotel is situated right in the heart of the downtown, in the middle of the most notable historical monuments and attractions the city has to offer. It is in a busy interchange of Tzar Osvoboditel Blvd., which is the continuation of the one of Sofia’s major thoroughfare Tsarigradsko shose (fastest connection with Sofia Airport), and Vasil Levski Blvd. The hotel enjoys excellent visibility and benefits from its proximity to the main roads in the city, connecting the downtown area with the business areas and its top location, nightlife diversity wise. The area is a gathering point for people having the most preferable places for going out, combining trendy restaurants with the best known night clubs, opera house, theaters, etc. In only just a short walk one can enjoy a great variety of restaurants, bars, clubs, galleries, shopping areas and all types of trendy places the downtown offers. Facilities Radisson Blu Grand Hotel, Sofia currently has 142 rooms and apartments among which Business class and sumptuous Suits (with private balconies) giving unique views, a New York style restaurant on the Mezzanine level called Studio, due to the remarkable art pieces as part of its fully renovated interior inclusive of custom-made furniture, showcasing fresh international and local selections, a chic Lounge Bar, the place to enjoy a hot drink during the day or a fancy cocktail in the evening. On the same Mezzanine level there is a fully renovated conference center in elegant contemporary design. The famous, especially for Wedding celebrations & dinner cocktails, ballroom, has now a rentable area of 290 square meters and a capacity of 240 delegates in theatre style, completed by 3 break-out rooms with a capacity of up to 50 seats. They all offer much natural lighting, a lighting control system and modern audio-visual equipment in line with the Radisson Blu Experience Meetings concept. It is a new way Meetings & Events re-vitalise the positioning of the brand in the important Meetings, Incentives, Conferences & Events arena, and differentiate the brand offerings from those of our competitors. Experience Meetings concept provides meeting planners and delegates with the highest level of consistent product and service delivery, including the Brain Food strategy. This is a product for meetings and conferences developed in the partnership between the 5* Chefs of Radisson Blu and well known nutrition experts. Research over the past few years has shown that eating the correct nutrients, at the right times, improves our ability to learn and concentrate, promotes quicker reactions and even lowers stress levels. These are all factors that can affect the quality of a meeting. Brain Food helps ensure that all meeting participants remain healthy and alert all the way through a meeting. It is being served in the specious foyer on the Mezzanine level, perfect also for quick snack, coffee or cocktail at the Lobby bar area. A cozy Business Lounge with controlled access, guarantees privacy of the Business class guests and outside clients, who prefer to relax, read, catch up on e-mails, socialize or watch the favorite channels on 75” TV. This newly opened lounge, with inspirational atmosphere finished by contemporary art and natural daylight, offers comfortable seating areas to provide opportunities for semi-private meetings. The hotel hosts a nightclub, well-known brand in the night life scene of Sofia for years, as well as a fully renovated Casino. Just recently a Luxurious Asian restaurant opened at the ground floor level, offering the view of the Parliament square from inside and also from its outside garden. Yes I Can! The core service philosophy of the Rezidor Hotel Group is the unique Yes I Can! attitude towards all guests every day. As a result, guests with any request are met with a positive response, and made to feel that their well-being is the sole priority of the member of staff assisting them. Radisson Blu Grand Hotel, Sofia is proud to be the first Green Key Certificated Hotel in Bulgaria. Green Key Award is the largest eco-label for accommodation, recognized and supported by the World Tourism Organization and UNEP. This certificate guarantees to the guests that the hotel operates in a Think Planet way - reducing the environmental footprint without compromising comfort and quality: the award guarantees eco-friendly lights; reducing energy & water consumption; treating all waste water; recycling a maximum of waste and others, all in full compliance with the Responsible Business Policy of Rezidor Hotel Group. Taking responsibility for the environment and local community has been an important part of Rezidor's broader commitment to sustainable development since the first environmental policy back in 1989. ... more   less 

Additional Information about Radisson Blu Grand Hotel, Sofia

Address: pl.Narodno sabranie 4, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)
Location: Bulgaria > Sofia Region > Sofia
Price Range: $101 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Radisson Blu Grand Hotel, Sofia 5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Radisson Blu Grand Hotel, Sofia Hotel Sofia
Radisson Sofia
Sofia Radisson
Hotel Style:
#2 Casino Hotel in Sofia
#7 Business Hotel in Sofia
#7 Romantic Hotel in Sofia
#8 Luxury Hotel in Sofia
#13 Family Hotel in Sofia
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Blu Grand Hotel, Sofia staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Business class suite facing the Cathederal was very nice.”
  • View from 301
 of 5 bubbles Jackinbama, 1 week ago | Read review
“good location”
 of 5 bubbles ersant124, Dec 27, 2016 | Read review
“best views, cleanness”
 of 5 bubbles Daisymachado, Dec 15, 2016 | Read review
“Be polite with reception staff”
 of 5 bubbles pdcs4, Nov 19, 2016 | Read review
“Ask for a non-smoking room”
 of 5 bubbles , Nov 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question