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Hotel Marinela Sofia

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100 James Bourchier Boulevard, Sofia 1407 Bulgaria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (672)
360
Panoramas (11)
Room & Suite (288)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 162 hotels in Sofia
Location
Cleanliness
Service
Value
The five-star Marinela Sofia Hotel is one of the most iconic buildings in Sofia and the center of the elite in Bulgaria. Designed by the renowned Japanese architect Kisho Kurokawa, the hotel (known as the Japanese Hotel), combines traditional Bulgarian and Japanese architecture with innovative and modern design. The Hotel has 413 rooms and suites, including the largest and most luxurious Presidential Suite in Bulgaria, with its 270 square meters decorated in Renaissance and Baroque style. It offers stunning views of the city and the snow-capped peaks of Vitosha. The large capacity of the hotel offers services and amenities that meet the individual needs of both business and leisure guests. The rooms are designed in a welcoming and modern design and have all the necessary facilities. With over 30,000 square meters, Hotel Marinela Sofia offers a new lifestyle centered around wellness, comfort and service. Guests have access to modern spa services, a 20-meter indoor swimming pool and a new generation fitness center. Exhibition Forum Events (EFE), the most modern multi-functional hall in Sofia, is ideal for organizing large events, including business meetings, exhibitions, concerts, weddings, and more. Hotel Marinela Sofia has additional 13 halls suitable for meetings, conferences and banquet events. The hotel also offers a wide variety of restaurants and bars. Sakura Bar is undoubtedly a favorite spot for business people and cocktail lovers alike. The bar has a magnificent terrace from which customers can enjoy the Japanese Garden of the hotel, modeled after the 400-year-old Japanese Garden at Hotel New Otani in Tokyo. Guests can enjoy a total of 6 restaurants offering exotic and modern cuisine from different parts of the world - Japanese, Bulgarian, Mediterranean! Megami Club is where you can end your day with style and music.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Walking tours
Highchairs available
Paid private parking on-site
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Gift shop
Shops
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Russian, Bulgarian

Location

Full view
89Good for walkers
Grade: 89 out of 100
39Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
932Reviews8Q+A100Room tips
Traveler rating
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  • 199
  • 87
  • 69
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Popular mentions
Martin wrote a review Jul 2021
Warsaw, Poland11 contributions
+1
It’s hard to begin to explain all the things that are wrong with this hotel. The cleanliness and shape of the room were below any expected standard. Lights hanging on cables, hanging window curtains, a broken toilet seat, old and ugly furniture, stained towels as well as sheets, a bathtub cover without plastic seal resulting in a pool formation after every shower. We decided to confront the manager of the hotel with all of the above mentioned issues and I have not experienced a more disappointing encounter. Beginning with a dismissing attitude, the manager, who I was talking to in Bulgarian initially completely ignored my girlfriend whom was trying to intervene and talk to him in English after our case was clearly being dismissed. Later, the manager decided to go up to our room, when we pointed out the issues in the room he emphasized how despite the hotel being supposedly 5 stars, we selected to lowest level room and as such we can’t be expecting anything more! Later, his idea was to offer us a “deluxe” standard room, which ironically is the exact same room, 5 floors up, with a new carpet being the only thing that was different to our previous room - oh and also the bathroom was smaller in comparison to the standard room as well. Given that our room was paid for by one of our parents we decided to stay to avoid additional costs. In the following days the cleaning services failed to tidy up our room, the dirty sheets hadn’t been changed, and when we requested it to be done we were told that no cleaning personnel was present and that they can give us sheets but that they won’t change them. The phone in our room had no batteries and as such we had no mean of communicating with the reception to request basic things such as toilet paper that hadn’t been restocked. When asking for room service (available until 23:00) at 21:30 we were told by the receptionist that “no one can bring it” at which point we said we would go and fetch it ourselves which was followed by “there is no one to make it either” - my gf asks how come which was answered with “I don’t know”. Do not by fooled by the tacky redesign of the lobby. The new owner of the hotel has turned it into a horrible shadow of what this famous hotel used to be. Designed by a Japanese architect it is now tacky and packed with escorts and gangster. The Japanese garden is closed, and authentic Japanese cherry trees have been cut!
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Date of stay: June 2021Trip type: Traveled as a couple
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TJLong1986 wrote a review May 2021
Mobile, Alabama77 contributions113 helpful votes
It’s laughable that trip advisor ranks this hotel highly. This is an old communist building with a superficial makeover done in the style of the worst nouveau riche trash you can imagine. They also have the “pay extra for the spa” scam like the fake Millennium (it’s really not a Millennium hotel) on Vitosha. Stay far away!
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Date of stay: April 2021Trip type: Traveled on business
2 Helpful votes
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K0K0RIK0 wrote a review Jul 2020
Athens, Greece1810 contributions136 helpful votes
+1
I have been at this hotel again. The value for money is at another level and this is by far the cheapest 5-star hotel in Sofia. They have also upgraded me for free this time. Highly recommended especially for business.
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Date of stay: June 2020Trip type: Traveled on business
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Larry C wrote a review Apr 2020
Dublin217 contributions111 helpful votes
Stayed here on business last year. Absolutely fabulous lobby area, bar, restaurant and grounds. However fairly standard above that. Rooms are standard and not in keeping with the luxury of the other parts of the hotel. Food was ok for breakfast but very good in both bar restaurant and Japanese restaurant in garden. Fantastic wild fowl in the garden including white peacock....
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Date of stay: November 2019
Value
Rooms
Service
Trip type: Traveled on business
2 Helpful votes
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lakaria wrote a review Mar 2020
Singapore, Singapore199 contributions67 helpful votes
Good for convention, reasonable location to town and shopping centre. Decent breakfast spread and taste too. Good WiFi. However, please go for a deluxe or premier room, and not standard (quite run down and the bed is unacceptable).
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Date of stay: October 2019
Value
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Service
2 Helpful votes
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PRICE RANGE
$67 - $117 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Kempinski Hotel Marinela Sofia
LOCATION
BulgariaSofia RegionSofiaOborishte
NUMBER OF ROOMS
413
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Frequently Asked Questions about Hotel Marinela Sofia
Which popular attractions are close to Hotel Marinela Sofia?
Nearby attractions include Tweekends (0.3 miles), Balkan Thrill Day Trips (0.2 miles), and OKTO-Physiotherapy (0.09 miles).
What are some of the property amenities at Hotel Marinela Sofia?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Marinela Sofia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Marinela Sofia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Marinela Sofia?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Marinela Sofia?
Conveniently located restaurants include Chef's, Gurkha, and Captain Cook.
Are there opportunities to exercise at Hotel Marinela Sofia?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Marinela Sofia have an airport shuttle?
Yes, Hotel Marinela Sofia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Marinela Sofia?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Marinela Sofia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Marinela Sofia?
The staff speaks multiple languages, including English, Russian, and Bulgarian.