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Victoria Hotel

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Winners Ave., 59, Minsk 220035 Belarus
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Traveler (143)
Room & Suite (63)
Dining (7)

About

#23 of 56 hotels in Minsk
Location
Cleanliness
Service
Value
The Victoria Hotel has a wide choice of services and can meet the needs of the most demanding guest. Careful personnel of the hotel will help the guests to find themselves in a warm friendly atmosphere. There is an on-site parking, a 24-hour room service, a restaurant, a beauty center with a spa-room, solarium, a massage parlour, a sauna with a swimming-pool and Vitamin-bar at guests services.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Airport transportation
Parking garage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Russian
293Reviews4Q+A18Room tips
Traveler rating
  • 86
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  • 51
  • 12
  • 8
Time of year
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Popular mentions
S C wrote a review Aug 2020
3 contributions
I stayed 13 nights at Hotel Victoria 1 ( near business center) and I ll come back soon. I really enjoyed to be there. Nice room with lake view , clean and comfortable .Good location ,wifi. breakfast . bar restorante lobby,spa etc Reception is best service always smile , kindly, very good english and helpfull. I especially thankfull to Marina Kubar, , Anastasia Sadovskaya ,and also others . I had a great time at hotel and Minsk Greetings from Helsingborg - Sweden
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Date of stay: July 2020
Value
Rooms
Service
Room Tip: with lake view
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Response from Представитель Victoria Hotel, Агентство/консультант at Victoria Hotel
Responded Sep 8, 2020
Dear 460sc, warm greetings from Victoria Hotel! Thank you for choosing our hotel - it was a true pleasure to serve you. We are delighted to know that your expectations were met - our team is striving to deliver exceptional customer service. We are looking forward to welcoming you back in the nearest future! Best regards, Hotel Administration
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Eduard Boja wrote a review Jan 2020
Girona, Spain275 contributions59 helpful votes
The rooms are fine, quite clean and confortable. The food service is good and the restaurant is quite good as well. Nevertheless, the breakfast in the morning is quite poor in quality under my point of view. Also the gym is closed most of the time and have to ask permision or special request to go to it. It is also quite small but has most of the things necessary. Logistically it is on an acceptable location.
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Date of stay: January 2020Trip type: Traveled on business
2 Helpful votes
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Response from VictoriaHotelMinsk, Менеджер по связям с общественностью at Victoria Hotel
Responded Jun 22, 2020
Dear edub1591, let us thank you for choosing Victoria Hotel, as well as for the time spent writing a review. In your review you drew attention to the sides that need to be improved. Be sure that your feedback will not go unnoticed. Best regards, hotel administration
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Janetyjanet wrote a review Sep 2019
Hambledon, United Kingdom197 contributions70 helpful votes
I had a single room which was fine - small but quite a large bathroom. The park opposite is fantastic, great for a stroll and so clean. Try a ride on an electric scooter or a boat trip and enjoy the fountain. Breakfast was a great spread - something for everyone. Culturally, service is not ingrained so don't expect lots of smiles and perkiness - that said, staff were polite and helpful when asked. I was on the fourth floor and the windows opened wide so bit of a health & safety risk. Room was very quiet and windows cut out all noise. Beware - mini-bar is pressure sensitive so when I moved everything around to cool my bottle of water, they thought I'd drunk the lot!
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Date of stay: September 2019
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from VictoriaHotelMinsk, Менеджер по связям с общественностью at Victoria Hotel
Responded Oct 6, 2019
Dear Guest, let us thank you for choosing Victoria Hotel and for sharing your review. It is our pleasure that you were satisfied with our hotel, staff service and location. We strive to maintain high standards of customer service and are truly delighted that our service made you happy. Once again, thank you for your feedback and it would be our honor to welcome you again at the Victoria Hotel! Best regards, hotel administration
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vone443 wrote a review Jul 2019
Chicago, Illinois7 contributions
I must say that I am surprised by the amount of good reviews. Maybe we just got really unlucky but our experience was quite terrible. First of all, the staff at the reception desk were the most unwelcoming people. From the point of our arrival to the day we left, we had a strong feeling as we were unwelcome guests who they don't want to talk to, deal with, or help with anything. Mind you, we didn't have many requests or anything like that. Not even a smile, no questions, no pointing direction to the right elevator to get to our floor. Sure, these are small things but they create the whole experience for clients. Both rooms that we had were clean but very outdated with a TV of a size of a little bit bigger than an iPad. The blankets on our beds were wrinkled and had stains (!) all over them. In addition, someone was smoking on our floor - I kindly informed the front desk about this fact. Their response? - "Ok, then these people will pay their fine." The staff was not really engaged in what they've been doing. They just didn't care. Honestly, I could close my eyes on old furniture and even on having fruit flies in the room but I cannot stand the poor customer service provided by the staff. Sorry, we won't be back.
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Date of stay: June 2019
Value
Rooms
Service
Trip type: Traveled as a couple
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Response from VictoriaHotelMinsk, Менеджер по связям с общественностью at Victoria Hotel
Responded Jul 17, 2019
Dear vone443, Thank you for taking the time to share your recent experience at the Victoria Hotel with us. We are very sorry to learn that the quality of service provided did not quite meet your expectations. Thank you for bringing this to our attention. You can rest assured that your comments have been shared with the team in an effort to improve our service. Please accept our sincere apologies for such inconveniences during your stay. We hope to welcome you back very soon! Best regards, Hotel administration
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eran k wrote a review Oct 2018
Haifa, Israel14 contributions6 helpful votes
I stayed two nights at this hotel, traveling for business reasons. The general atmosphere, as often happens in the countries of the former Soviet Union, is rather gloomy, the staff not smiling and not at all helpful. Nonostane I had been booked a room with a twin bed, I was assigned a single room quite small but definitely clean and well-ordered. Being of large stature the bed was uncomfortable with a mattress of low quality and too small. During the night I suffered a bit cold and there was no way to regulate the temperature in the room. The breakfast was rich and plentiful but the service at a bad level (the waitress picked up the dish I had just placed on the table, full of stuff just because I had got up for a moment to get coffee). In short, it does not deserve to have the 4 stars it claims to have.
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Date of stay: October 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Just make sure what type of room they assign you
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Response from VictoriaHotelMinsk, Менеджер по связям с общественностью at Victoria Hotel
Responded Nov 21, 2018
Dear Guest, thank you for taking time to share your feedback. Please accept our sincere apologies for any inconvenience during your stay. Your comments were passed to the relevant team to avoid such situations in the future. We kindly advice you to choose for the next trip our second building Victoria&SPA Hotel, where the rooms are more comfortable and spacious. Besides all guests of the Viktoria&Spa Hotel can use free access to aquazone of spa center (jacuzzi, hamam, sauna, swimming pool). We are looking forward to welcome you back. Best regards, Hotel Administration
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PRICE RANGE
$35 - $103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria hotel and business centre, victoria hotel minsk
LOCATION
BelarusMinsk
NUMBER OF ROOMS
169
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Frequently Asked Questions about Victoria Hotel
Which popular attractions are close to Victoria Hotel?
Nearby attractions include Quests Pandora's Box (0.5 miles), Belarusian State Museum of the History of the Great Patriotic War (0.6 miles), and Zamok Mall (0.5 miles).
What are some of the property amenities at Victoria Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Victoria Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Victoria Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Victoria Hotel?
Conveniently located restaurants include Restaurant Beef & Beer, Paparats Kvetka, and Restaurant Belvedere.
Are there opportunities to exercise at Victoria Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Victoria Hotel have an airport shuttle?
Yes, Victoria Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Victoria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Victoria Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Victoria Hotel?
The staff speaks multiple languages, including English and Russian.