We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Pestana Sao Tome Ocean Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pestana Sao Tome Ocean Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

309 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 62: English reviews
Cork, Ireland
Reviewed 5 weeks ago via mobile

Stayed here recently for a few nights, whilst it's a nice hotel with comfortable rooms overall it could be a much better hotel with a bit of effort. The wifi is absolute rubbish , intermittent and weak if it works at all which is not five star standard. Check in and out is grossly disorganised although friendly. No iron and...

 Report
Helpful?
Thank Billy H
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear Billy H We would like to thank you for choosing Pestana São Tome Ocean & SPA Hotel for your stay as well as your time spent publishing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of...

London
Reviewed January 2, 2017

Stayed for 3 nights with family on a B&B basis. We went out every day so we did not have the time to enjoy the gym and the spa but overall the level of facilities seemed good. The breakfast was delicious and plentiful although the same options every day. The swimming pool was very good and the staff generally helpful...

 Report
Helpful?
Thank AnamLondon
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear AnamLondon, We have received your comments regarding your most recent stay at our hotel and that were passed to the whole team. We appreciate the time spent for filling it as it is with the feedback from our customers that we can evaluate and improve the quality of our services. We were naturally pleased and willing to do even...

Reviewed December 29, 2016 via mobile

Okay so I'm here. Why I'm not sure. This is the best hotel in sao tome.... now first booking was great. 5 star hotel.... I don't think so maybe 3.5 Star. Staff needs to all Learn English as standard. Staff keeps to keep there word or at least call back and say no we can't do your request. So my...

 Report
Helpful?
Thank Leke A
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear Leke A We would like to thank you for choosing Pestana São Tome Ocean & SPA hotel and for sharing your opinion. Our guests’ feedback is crucial when it comes to honoring our commitment. After reading your feedback, we would like to present our sincere apologies since we were not aware of your expectations. Best regards, Lucia Dias

Lisbon, Portugal
Reviewed December 6, 2016

Pestana Sao Tomé is a 5 star hotel very well located in the capital of Sao Tomé and Principe, a very samla and safe country with 180.000 friendely people 70% of which with less than 25 years. A great ocean view from the rooms and the sea view swimming pool. Nice and tasty food, international and regional, including local fruits...

 Report
Helpful?
Thank florentino2015
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear Florentino We would like to thank you the time you spent to sharing your opinion and say that it was a reason of satisfaction for the whole team. We work daily in the continuous search for improvement of our services and it’s with the feedback from our customers that we can see if we are on the “right track”...

Nax, Switzerland
Reviewed November 27, 2016

With a 270 degrees view over the ocean, the resort is an unbeatable location in Sao Tome disturbed only by the noise of the tide. The welcome is well organised, even for an early arrival we could immediately enter the room. Located on the first floor it is spacious with a separate sitting area. All clean and properly maintained. From...

 Report
Helpful?
Thank Alain J
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear Alain J, Thank you for choosing Pestana São Tomé Ocean & SPA hotel and to sharing your experience with us. We are very happy to note that you have enjoyed your stay but, as we believe that the best can be improved, we will continue always in search of improvement so that in future we can not only meet...

London, United Kingdom
Reviewed November 9, 2016

The room was lovely with a great view of the sea. It's the best way to wake up in the morning and if you would rather have the door open than the AC at full blast the rooms have mosquito-netted shutters onto the balcony. I did find it weird that there wasn't a tea set with miniature kettle, felt like...

 Report
Helpful?
Thank thebellower
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear thebellower We would like to thank you the time you spent to sharing your opinion and say that it was a reason of satisfaction for the whole team. We work daily in the continuous search for improvement of our services and it’s with the feedback from our customers that we can see if we are on the right track...

Ghana
Reviewed November 9, 2016

Took a short trip to Sao Tome for a few days over October half term. Even though the weather was a little rainy in the afternoon most days it was a very pleasant stay. We booked a junior suite which was a good size to accomodate the whole family. The children had a separate but connected room and the rooms...

 Report
Helpful?
Thank Elric88
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear Elric88, Thank you very much for submitting your review about your stay where you share your experience at the Pestana São Tomé Ocean & SPA Hotel. Our biggest aim is to ensure memorable holidays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and...

New York City, New York
Reviewed October 31, 2016

The hotel is very good but the only way to go on internet is by using a cable that only works with laptops.So your phone will be useless during your stay.If they consider this problem this hotel would be perfect.It was an incredible relaxing experience.

 Report
Helpful?
Thank balotfrance
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear Guest Balotfrance, Thank you very much for submitting your review about your stay where you share your experience at the Pestana São Tomé Beach & SPA Hotel. Our biggest aim is to ensure memorable holidays to all our guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and...

Porto, Portugal
Reviewed September 14, 2016

The hotel continues with good quality service, but the furniture, decoration Is the same for long time ago, and it's used and old - needs a reform - because terem are other hotels with some price and quality services, presenting better aspect.

 Report
Helpful?
Thank Emanuel_Tx_67
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear Emanuel_Tx_67 , Thank you very much for posting a review of your stay at Pestana São Tomé Ocean & SPA Hotel. We are glad you have enjoyed the quality of our service. We would be delighted to welcome you again, Kind Regards Lucia Dias

Accra
Reviewed August 20, 2016 via mobile

We stayed here for 3 days with family and had a lovely time. It was almost end of peak season time and a lot of hustle bustle in the hotel, a lot of visitors and some may be for business. The pool is awesome. We had an ocean facing room which was a plus and recommended. One complaint we had...

 Report
Helpful?
1Thank baijushah
Equador, Gerente de relações com clientes at Pestana Sao Tome Ocean Resort, responded to this review

Dear baijushah Thank you thank you very much for your feedback. We were glad to have enjoyed your stay with us and thank you vegetarian recipes, allows us to offer more and better to our customers. Is comments like yours that help us improve our service. Thank you again Hope to see you soon Regards Lucia Dias

Questions? Get answers from hotel staff and past guests. Ask a question

338 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (303)
Viewed
Pool/Beach Area (61)
Viewed
View from Room (15)
Viewed
Hotel & Grounds (67)
Viewed
Room/Suite (14)
Viewed
Family/Play Areas (1)
Viewed
Dining (4)
Viewed
0:18
Videos (3)
Viewed
Other (138)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (5)
Viewed
Dining (7)
Viewed
Family/Play Areas (1)
Viewed
Business Center/Function Rooms (3)
Viewed
View from Room (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sao Tome
0.0 mi away
Omali Sao Tome
Omali Sao Tome
#2 of 3 in Sao Tome
127 reviews
0.4 mi away
Miramar by Pestana Hotel
0.9 mi away
Sweet Guest House
Sweet Guest House
#1 of 14 in Sao Tome
30 reviews
Show Prices
Show Prices
Show Prices
25.8 mi away
Praia Inhame Eco Lodge
Praia Inhame Eco Lodge
#1 of 2 in Porto Alegre
98 reviews
5.0 mi away
Me-Zochi Resort
Me-Zochi Resort
#8 of 14 in Sao Tome
6 reviews
0.7 mi away
Hotel Residencial Avenida
Hotel Residencial Avenida
#4 of 14 in Sao Tome
23 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Pestana São Tomé is the first and only 5 stars hotel in Sao Tome.Located in the city capital with private beach and panoramic ocean views it has all the comfort and sophistication you look in a hotel .!0 minutes from the airport ,restaurants and bars, casino & Disco Beach Club , meetings, conferences ,Spa water sports diving center . ... more   less 

Additional Information about Pestana Sao Tome Ocean Resort

Address: Av Marginal 12 de Julho RDSTP, Sao Tome, Sao Tome Island 851, Sao Tome and Principe
Location: Sao Tome and Principe > Sao Tome Island > Sao Tome
Price Range: $165 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Sao Tome Ocean Resort 5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline and Agoda so you can book your Pestana Sao Tome Ocean Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pestana Sao Tome Ocean Hotel Sao Tome
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Pestana Sao Tome Ocean Resort staff and other travelers.
5 questions
Ask a question
Questions? Get answers from Pestana Sao Tome Ocean Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose always a sea view room or suite”
 of 5 bubbles florentino2015, Dec 6, 2016 | Read review
“Rooms overlooking the terrace may be noisy because of the evening entertainement”
 of 5 bubbles AlainJ752, Nov 27, 2016 | Read review
“rooms1100 with the sea view”
 of 5 bubbles balotfrance, Oct 31, 2016 | Read review
“First floor, see view”
 of 5 bubbles Emanuel_Tx_67, Sep 14, 2016 | Read review
“Sea side rooms on the east side have the best view and catch the best breezes”
 of 5 bubbles 896andrewv, Jul 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question