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Holiday Inn Express Hotel & Suites Ashland

Hotels.com$126*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Ashland
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139 Reviews from our TripAdvisor Community

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Showing 139: English reviews
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Reviewed 1 week ago

When I got there my payment would not go through so I had to call hotels.com back because I had prepaid them for the room. when we got that situated the room they had me in was not right I specifically explained my importance of my room having a stove (kitchenette) in it because I traveled with children and I...

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Helpful?
Thank lakeshiashonte
Pittsburgh
HOTEL’S FAVORITE REVIEW
Reviewed September 22, 2016

This is very much a standard Holiday Inn Express property. It is exactly what you would expect from a relatively newer property. Parking was good. I was upgraded to a suite for being a platinum member which was nice. Its kind of in a weird spot and the HIX in Ironton, OH is actually closer to "downtown" Ashland. Internet speeds...

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Helpful?
Thank X9555EDmarkh
About Hotel's Favorite Review
Reviewed April 2, 2017 via mobile

Priceline deal, thank goodness. Older and a bit worn. Small spider running around bathroom that my wife didn't care for. It was late so it worked but I hope that better choice are in the area. I have to say more...sorry

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Helpful?
Thank Ron T
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear Ron T, Thank you for the sharing your experience with us and for choosing our property. I, however regret that we were unable to meet your expectations with the overall condition of the property and cleanliness of the bathroom you experienced. Your comments have been taken very seriously and have been shared with the Management Team, in order to...

Reviewed February 10, 2017 via mobile

Our stay was excellent! The rooms are very nice! Loved the DirectTV, Internet was a little slow on my laptop, bur worked well with our phones. Indoor pool was awesome! The breakfast was great as well! Will definitely stay here again!

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Helpful?
Thank Zachary B
Kentucky
Reviewed January 27, 2017

The updates have improved the rooms and dining area. Be sure to reserve early as this hotel stays busy. Friendly staff, comfy beds, clean rooms and great showers. Miss the whirlpool but at least the pool is there.

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Helpful?
Thank Jennyjourneys
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear Jennyjourneys, Thank you so much for your review of our hotel. We are very pleased to know you enjoyed your stay. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service and facilities we provide. Thank you for staying and we all hope to serve you again on your next...

Bristol, Tennessee
Reviewed January 6, 2017

I was here on business for 2 days. I did not spend much time in the room because of work. It was crowded in the parking lot but not a problem to find a spot. Average bed and breakfast. House keeping ladies were friendly.

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Helpful?
Thank Traci S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear Traci S, Thank you for posting a feedback on your recent business stay with us. It is great to know that you have regarded our housekeeping staff friendly. However, it is disheartening to learn that you did not have a good experience due to the lack of parking and that you found our breakfast selections only at average best....

Middletown, New York
Reviewed December 31, 2016 via mobile

Stopped here on the way out of KY. The entrance was a bit confusing since we aren't from the area but we were finally able to find it. I thought the hotel lobby & eating area were decorated very nicely! Christmas trees & decorations up, it looked very lovely! Our room was fabulous-2 beds, flat screen, fridge, Kuerig coffee machine,...

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Helpful?
Thank koabraveone
Jacksonville, Florida
Reviewed December 4, 2016

We had a disabled room because of a hip and knee replacement I had. The bathroom was nice and safe. But I found my bed dangerous the hard way.......When I tried to get in the strange looking bed. I could not get in it and fell on the floor on my very painful hip and knee. I called the front...

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Helpful?
Thank Marian Hartman B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Hi Marian Hartman B, I came across your review on your stay at Holiday Inn Express Hotel & Suites Ashland, KY. I hope you're doing better. I am concerned to read about what happened during your visit. And that you might have been given the impression that the way your issue was handled is the way we cater to our...

Fowlerville
Reviewed October 21, 2016

The hotel was very busy the night I checked in. Parking was a little tight - I would have like to see the side entrance more lite up. It seemed kind of dark. Hotel was ok for just passing through and spending one night.

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Helpful?
Thank Beth K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear Beth K, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. However, we apologize for any inconvenience the your check-in process and the parking situations may have caused you. It is certainly not our intent to inconvenience our valued guests like you,...

Richmond, Virginia
Reviewed September 29, 2016

While this hotel seems to be in the middle of nowhere (I am not real familiar with this area - it just seems that way), if you are in the area, it is a great choice. It is conveniently located just of I-64, exit #185 and not too far from the Huntington Tri-State Airport. Plenty of food choices nearby. My...

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Helpful?
Thank KenS9
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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Ashland! Stay Smart with The Holiday Inn Express Hotel & Suites Ashland Kentucky Hotel! Traveling for business or pleasure the hotel has something to offer all Ashland s tourist. The hotel is located just minutes from the Paramount Arts Center and Historic Downtown Ashland. AK Steel and Marathon Oil Company are both located in close proximity to the hotel. Experience excellent customer service and exceptional quality at The Holiday Inn Express Hotel & Suites Ashland Kentucky where country music, mountain heritage, oil refining and steel manufacturing come together to create an unforgettable experience filled with southern hospitality. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ashland

Address: 13131 Slone Ct, Ashland, KY 41102-7988
Location: United States > Kentucky > Ashland
Price Range: $103 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ashland 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Hotel And Suites Ashland
Holiday Inn Ashland
Ashland Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Ashland staff and other travelers.
2 questions
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Kingsport, Tennessee

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Questions? Get answers from Holiday Inn Express Hotel & Suites Ashland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floor”
Jennyjourneys, Jan 27, 2017 | Read review
“See and sit on beds first.”
marianhartmanb, Dec 4, 2016 | Read review
“The hotel is set back from the highway, so noise didn't seem to be a problem.”
VABusymom, Aug 25, 2016 | Read review
“Don't miss breakfast!”
sheepfreak, Jun 25, 2016 | Read review
“Choose an upper floor on the backside of the hotel for a quiet night”
Jennyjourneys, Jun 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$126* /night
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Prices are for 1 room, 2 adults
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