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Sheraton Montevideo Hotel

Cancelon$147*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$199*
$147*
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$199*
$199*
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Sheraton Montevideo Hotel
Sheraton Montevideo Hotel
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1,045 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Montevideo, Uruguay
Reviewed April 4, 2017

with a group of executives we stayed several days and were so pleased of our decision.we were received at the check in desk in such a quick way.in a couple of minutes each one had his room (all of them with spectacular views of the coast and the city!!) .as our work started the next day,most of us went to...

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Helpful?
Thank muri2016
Valentina S, General Manager's assistant at Sheraton Montevideo Hotel, responded to this review

Thank you very much for your comments. Our main objective is to accomplish and exceed the expectations of our guests, and we are glad that your stay with us was a pleasant one. We hope to see you soon!

San Isidro
Reviewed March 23, 2017

The building is nice and comfortable, is very well located although there were some ongoing constructions when I was there. The Shopping Mall is directly connected to the hotel, beaches are not far from the hotel, there are a few restaurants around and you also have a car rental office just across the street. There is a parking at an...

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Helpful?
Thank Alfonso1960
Vancouver, Canada
Reviewed March 11, 2017

Our party of seven checked into four club level rooms at this property. Despite early arrival we were all accommodated immediately, and clean, comfortable rooms with nice views of the city, and of Rambla Gandhi/Playa de los Pocitos. The club lounge on the 23rd floor is small--but never crowded and has attractive food and beverage options both at cocktail hour...

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Helpful?
Thank James G
Valentina S, Guest Relations Manager at Sheraton Montevideo Hotel, responded to this review

Thank you very much for your feedback. We are glad to hear that your experience in our hotel was according with your expectations. We will focus to be more consistents in our service. Regards!

Pompano
Reviewed March 8, 2017 via mobile

Checked in hotel asked for upgrade room and not accomodated . Staff not helpful or friendly . Cold and uncaring attitude . Have frequented this hotel several times in the past and it's a hit or miss for me . In addition , the rooms are very hot . Air conditioning not up to par!

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Helpful?
Thank 33,076
Valentina S, Guest Relations Manager at Sheraton Montevideo Hotel, responded to this review

Thank you very much for your comments regarding your experience during your last stay at the Sheraton Montevideo Hotel. Our main objective is to accomplish and exceed the expectations of our clients, and we have noticed thatyour arrival experience have not been according to your satisfaction. Please be informed that we shared your comments with our front desk team in...

Greenwood, Indiana
Reviewed February 20, 2017

Business trip - stayed here. Living up to their chain, the Sheraton maintains a luxurious atmosphere and caters to their guest in a polite and courteous manner. Granite and marble structures along with glossy wood trim in a contemporary setting. PROS: I consider luxury accommodations. Bed was great. Staff is friendly and helpful with many speaking English and politely ignore...

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Helpful?
Thank travel_d2026
Reviewed February 17, 2017

I was in Uruguay for work for two days 2/16 - 2/17 and arrived on wednesday morning early at 4am so stayed at the hotel from 2/15. Upon arrival the front desk clerk was kind but being a platinum member, there was no offer for upgrade. I figured it was due to the early time I arrived and left it...

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Helpful?
1Thank WonderWandererPK
Valentina S, General Manager Assistant at Sheraton Montevideo Hotel, responded to this review

Thank you very much for having chosen our hotel during your last stay in Montevideo. Also I wanted to thank you for having taken the time to fill out our guest satisfaction survey on line. Information given by our customers is vital to maintain our services and change or adapt, when needed. We are very sorry to learn about the...

Jacksonville, Florida
Reviewed February 16, 2017 via mobile

Cons: We stayed in this hotel for 35 days, it is a long time and enough time to give full and honest review. First thing first: if you are planning on buiseness stay and you need strong, ever lasting Internet connection - look elsewhere. Here in Sheraton, the wifi is not only weak, but constantly dissapearing or flactuates from weak...

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Helpful?
Thank Kleopa4ka
Valentina S, General Manager Assistant at Sheraton Montevideo Hotel, responded to this review

Thank you very much for having chosen our hotel during your last stay in Montevideo. We are very sorry to learn about the matter and regret not having fulfilled your expectations. The items you mentioned have all been discussed with the involved area managers to avoid these events from happening again. We are sorry your experience was not even close...

Franklin, Massachusetts
Reviewed February 13, 2017

Great hotel and great staff, very kind and accommodating, the Wifi is poor and needs to be enhanced. The restaurant offers very good food and has a very nice gym on the rooftop with great views. just a word of caution, the is a LOFT hotel being built right in front the will block the sea view, not sure who...

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Helpful?
Thank robert A
Halifax Region, Canada
Reviewed January 27, 2017 via mobile

Service is very good . The gym and the pool are great . Well located , comfortable bed , shower not so good . Internet works fine and cable has many channels . Great restaurants near by and a shopping Center right next door . You can actually get an elevator from the hotel to the shopping center .

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Helpful?
Thank Marcos M
Valentina S, General Manager's Assistant at Sheraton Montevideo Hotel, responded to this review

Thank you very much for your review. We really appreciate that you took your time to comment about us.Our main objective is to accomplish and exceed the expectations of our guests, and we are glad that your stay with us was a pleasant one. Our connection to the mall and our location is a great plus for our guests and...

Krum, Texas
Reviewed January 21, 2017 via mobile

The service in general was good. I called a couple of times about the air conditioning in my room. It was difficult to sustain a firm level. One night I was without and there where no more room available. This went on for most of my 12 days there. I feel it was something that can be repaired so I...

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Helpful?
Thank TexasSnakeFarm
Valentina S, General Manaher's Assistant at Sheraton Montevideo Hotel, responded to this review

Thank you very much for having chosen our hotel during your last stay in Montevideo. Also I wanted to thank you for your feedback about our hotel, information given by our customers is vital to maintain our services and change or adapt, when needed. I apologise for the inconvenience and I can assured you that our engineering department worked very...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Located in the fashionable residential area of Punta Carretas and overlooking the serene Rio de la Plata, our hotel is a great choice for business and leisure travelers. Adjoined to the Punta Carretas Shopping Center, and only 200 meters from the Golf Club and the promenade, you are surrounded by the comfort of one of Montevideo's most important residential neighborhoods. Montevideo, the capital of Uruguay, is a very cosmopolitan city - the result of successive European migrations. With 1.5 Million inhabitants, the city lies along a beautiful beachfront. Landmarks include the Cerro (hill) for which Montevideo (from the Portuguese Monte vide eu, which means "I see a hill") is named. ... more   less 

Additional Information about Sheraton Montevideo Hotel

Address: Victor Solino 349, Montevideo 11301, Uruguay
Location: Uruguay > Montevideo Department > Montevideo
Price Range: $160 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Montevideo Hotel 4.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sheraton Montevideo
Montevideo Sheraton
Hotel Style:
#2 Family Hotel in Montevideo
#4 Spa Hotel in Montevideo
#7 Romantic Hotel in Montevideo
#8 Luxury Hotel in Montevideo
#11 Business Hotel in Montevideo
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Montevideo Hotel staff and other travelers.
6 questions
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Questions? Get answers from Sheraton Montevideo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“there are two kinds of rooms--river view and overlooking the city,both of them are great”
muri2016, Apr 4, 2017 | Read review
“The river side rooms have a better view.”
Alfonso1960, Mar 23, 2017 | Read review
“Club rooms are worth the upcharge”
jamesgP7452RM, Mar 11, 2017 | Read review
“Stay at a room that allows access to the Club Lounge.”
665vicenten, Dec 25, 2016 | Read review
“Overlooking the water”
thomas6w, Nov 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$147* /night
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Prices are for 1 room, 2 adults
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