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Sofitel Montevideo Casino Carrasco & Spa

Rambla Republica de Mexico 6451 esq. Arocena, Montevideo 11500 Uruguay
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Traveler (1757)
Room & Suite (316)
Dining (180)
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About

#5 of 87 hotels in Montevideo
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
Enjoy the French art of hospitality while staying in the district of Carrasco, the best location in Montevideo. With 116 rooms and luxury suites offering a high level of comfort and privacy, a revitalizing spa, a tempting restaurant, a vibrant bar and the charming Tea Gallery, the renovated Sofitel Montevideo Casino Carrasco and Spa will take you back in time to the glamor and history of the early 20th century. Perfect for both leisure and business guests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Game room
Airport transportation
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Solarium
Steam room
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Spanish, Portuguese
1,530Review57Q+A61Room tips
Traveler rating
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Popular mentions
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rachael wrote a review Apr 4
Sheffield, United Kingdom79 contributions24 helpful votes
+1
Lovely hotel. Very grand entrance. Staff really helpful. Very comfy bed and great air con. Lovely indoor - outdoor pool area. The outdoor pool was a little small for the size of the hotel and there needs to be more sun loungers. In the afternoon many ppl came outside but could not find a lounger. The 4th floor corridors also needs a re paint. Aside from this it’s a lovely hotel and probably one of the best in the city? We would recommend this hotel.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Linda K wrote a review Mar 2024
Ada, Michigan509 contributions160 helpful votes
Impressive building! Staff helpful. 2 rooms and one with an 8 year old which they insisted an upgrade; but that room was actually smaller than the standard room for more money. Breakfast = eh! Great location away from the city and walkable to great restaurants.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria del Mar Cainzos, Gestión de ingresos at Sofitel Montevideo Casino Carrasco & Spa
Responded Mar 13, 2024
Bonjour! Thank you for choosing us and for giving us your feedback, which we take to improve our service. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelesq wrote a review Feb 2024
Savannah, Georgia49 contributions58 helpful votes
This was a fantastic place to stay for three nights. The hotel is outside the central area and it will take a good 15 minutes to get to the center, but it is worth it. Our room was clean, comfortable and enormous in size. A particular shout-out to the Lobby Manager Rodrigo for making certain our stay went smoothly.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Skip the $30 breakfast buffet (the hotel's only weak spot) and walk into the surrounding village...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria del Mar Cainzos, Gestión de ingresos at Sofitel Montevideo Casino Carrasco & Spa
Responded Mar 13, 2024
Bonjour Thank you very much for choosing us for your stay in Montevideo. It is very nice to know that you enjoyed the hotel and the city. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bicheno wrote a review Jan 2024
Nuremberg, Germany247 contributions218 helpful votes
A historic building with a wonderful lobby. Opposite a nice beach. The rooms could need a refurbishment. They have a kinda open bathroom which we didn´t like. The pool area is nice with a little lawn. Best thing was the wonderful breakfast with excellent service. The egg dishes were great and the bread and croissants were really delicious.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria del Mar Cainzos, Gestión de ingresos at Sofitel Montevideo Casino Carrasco & Spa
Responded Mar 13, 2024
Bonjour! Thank you so much for sharing your experience and highlighting our service. We are so happy to hear that you had a Magnifique stay! Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Calvin M wrote a review Jan 2024
6 contributions1 helpful vote
We arrived on New Year’s Day from Buenos Aires, Argentina to Uruguay because we have a flight departing from Montevideo to Los Angeles (via Bogota) very early in the morning on Jan 2nd. Since this is the first day of 2024, I wanted my children to enjoy a castle-like hotel during the day, while we parents try our luck at the hotel casino during the night, so we chose to book the Sofitel Carrasco Resort and Casino. I booked a room at the Sofitel with a King size bed to enjoy during the day and let the children sleep at night for a few hours while my wife and I spent time at the hotel’s casino until our 3am departure time. Our goal was to not sleep at night in Montevideo and sleep instead during our entire 13 hour flight combo to Los Angeles. Upon our arrival, the hotel management insisted that we purchase a second room because per their policy, two adults and two kids could not stay in one room no matter the circumstances. I have never experienced such strictness and rude attitude anywhere I have travelled, and I travel a lot. We were given a separate room, not connected to ours, for our two daughters. Hotel management won their ‘policy’ battle, but lost the war because a) we will now be sleeping tonight rather than gambling and b) we will NOT be booking any rooms with the Sofitel brand in the future.
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Hotel has only one restaurant and selection is limited. There are no other restaurants nearby. Do...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rodrigo Tanco, Atención al cliente/recepción at Sofitel Montevideo Casino Carrasco & Spa
Responded Jan 2, 2024
Bonjour Mr. Calvin Thank you for taking the time to tell us about your experience at the Sofitel Montevideo Casino Carrasco & Spa. I am sorry that your experience did not meet your expectations; allow me to express my sincere apologies. Please note that this problem was a true exception to our regular practices. Rest assured that we are taking the appropriate measures to address the matter. All our efforts are concentrated on preventing future inconveniences. It should be noted that your reservation was made for two adults only and you were two adults, a 15 year old teenager and a 9 year old child. You booked a superior room (our initial category) of 30 m2 with queen bed, we not only complied with the policies but we also complied taking care of your safety. We are looking forward to welcoming you again at Sofitel. Please do not hesitate to contact me during your next visit. Sincerely, Rodrigo Tanco Lobby Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan F wrote a review Dec 2023
Los Angeles, California45 contributions46 helpful votes
We have stayed at many Sofitels and this one missed the mark. Pros - - Building is beautiful and architecturally stunning - Rooms are large and modern - Location is in a very safe part of Montevideo that is walkable to restaurants, coffee shops etc Cons - - The fitness center is tiny and nowhere the size you’d expect of a 5 star hotel. I brought up to Javier and the team and the reason was the building is old. (?) when I asked for a day pass of another gym in the area they recommend two, both 30 min drive away - Rooms are commonly not ready at 3pm. We got our room at 330p ish, last of the large group of people waiting for their late rooms (supposedly since we were the ones complaining the least) - Because of the wait for rooms, we were given a coupon for free drinks, only to be told later that the drinks we chose weren’t eligible and they appeared on our room bill - Basic activities like renting bikes required several rounds of conversations with the team. Note - When these issues were raised to Javier they removed the “free” drinks from the bill.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rodrigo Tanco, Atención al cliente/recepción at Sofitel Montevideo Casino Carrasco & Spa
Responded Jan 2, 2024
Bonjour Mr.Ryan Thank you very much for taking the time to share your impression on your stay at Sofitel Montevideo Casino Carrasco & Spa. We are sorry your experience did not meet your expectations, please accept our sincere apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore, your feedback on your negative perceptions allows us to prevent any future inconveniences. We are very grateful for your comments on this matter, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Tanco Lobby Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mc53236 wrote a review Dec 2023
Occitanie, France16 contributions17 helpful votes
We just finished our fourth stay in this hotel situated in an emblematic historical building. Special thanks to Mr Martin Pena and his staff for the warm and efficient welcome and our gratitude for the nice upgrade. Our room had views over both the Rio de la Plata and the peaceful neighbourhood of Carrascos. The large and comfortable room makes you feeling home immediately. We have enjoyed the indoor swimming pool for relaxing after a day of traveling. The ample breakfast options make a perfect start of the day. For us this location is perfect as the hotel offers the tranquillity of being outside the hustle of the city yet the blocs around the hotel offer plenty of dining options and going downtown is easy by bus or taxi. Without the slightest hesitation we will reside again in the Sofitel Carrasco and can recommend it to all travellers.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Séjourner plus qu'une nuit afin de profiter pleinement de l'hôtel et de ses environs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rodrigo Tanco, Atención al cliente/recepción at Sofitel Montevideo Casino Carrasco & Spa
Responded Jan 2, 2024
Bonjour! Thank you very much for sharing your recent experience with us and your fellow travelers. It is an absolute pleasure to receive feedback like yours as we constantly strive to create unforgettable experiences for our guests and we are delighted to hear you had a memorable one, and were able to enjoy all the facilities our hotel has to offer. Once again thank for your review about your experience in our premises and we all hope to welcome you once again soon in your next visit to Montevideo. Yours sincerely, Rodrigo Tanco Lobby Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AMGP wrote a review Nov 2023
Perth, Australia104 contributions69 helpful votes
Oh WOW. We knew we had chosen a hotel with some style but when the taxi dropped us off we were gob smacked. It is a magnificent building overlooking the river. The location is 25 minutes out of town in an elegant suburb with an abundance of restaurants and beautiful boutiques. We were very fortunate to be upgraded to a suite which was amazing. We were staying for 5 nights and it was wonderful to relax with all this space with the best view. The pool and spa were both lovely, indoor heated pool and outdoor pool. Good gym. Loved our stay. Breakfast was fine, service very good. This is the place to stay if you don’t want to be in a busy downtown area. We loved it. By the way we are not casino people and really it’s two separate areas. We never needed to go near the casino at all. The location provides scope for long walks along the Rambla, safe and enjoyable.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Don’t be put off by the location, cabs are easy to get and reasonable for trips downtown.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rodrigo Tanco, Atención al cliente/recepción at Sofitel Montevideo Casino Carrasco & Spa
Responded Nov 22, 2023
Bonjour! We very much appreciate your comments regarding your stay at Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback! I will definitely share your comments with our team as this is a great way of encouragement to all our staff, as we strive to continuously improve the quality of our services. Thank you again for your comment and we hope your next visit will be as pleasant as the previous one. Kind regards, Rodrigo Tanco Lobby Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patrick M wrote a review Nov 2023
roeselare, Belgium3 contributions
Five star period. Best hotel in Montevideo. We stayed for 2 nights and used the spa twice. We had to cancel an early morning breakfast and were not charged a penny. Friendly and helpfull staff, beautiful historical building, very nice and safe naighbourhood. What can I say more?
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rodrigo Tanco, Atención al cliente/recepción at Sofitel Montevideo Casino Carrasco & Spa
Responded Nov 22, 2023
Bonjour Mr.Patrick Thank you very much for sharing your recent experience with us and your fellow travelers. It is an absolute pleasure to receive feedback like yours as we constantly strive to create unforgettable experiences for our guests and we are delighted to hear you had a memorable one, and were able to enjoy all the facilities our hotel has to offer. Once again thank for your review about your experience in our property and we all hope look forward welcome you once again soon in your next visit to Montevideo. Rodrigo Tanco Lobby Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Silvia Carolina L wrote a review Sep 2023
Barquisimeto, Venezuela1 contribution
+1
All experience was very nice; we going for celebration of the birthday fourteen of my fiance and everyone was pretty sweet and kind with us especially Angel give one excellent service and attention we can't be more happy with the time in the hotel. And came back for sure!!!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rodrigo Tanco, Atención al cliente/recepción at Sofitel Montevideo Casino Carrasco & Spa
Responded Oct 1, 2023
Bonjour! We very much appreciate your comments regarding your stay at Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback! I will definitely share your comments with our team as this is a great way of encouragement to all our staff, as we strive to continuously improve the quality of our services. Thank you again for your comment and we hope your next visit will be as pleasant as the previous one. Kind regards, Rodrigo Tanco Lobby Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$160 - $228 (Based on Average Rates for a Standard Room)
LOCATION
UruguayMontevideo DepartmentMontevideoCarrasco
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SOFITEL MONTEVIDEO CASINO CARRASCO & SPA $174 ($̶3̶2̶0̶) - Updated 2024 Prices & Hotel Reviews - Uruguay

Frequently Asked Questions about Sofitel Montevideo Casino Carrasco & Spa
Which popular attractions are close to Sofitel Montevideo Casino Carrasco & Spa?
Nearby attractions include Sofitel Montevideo Casino (0.00 miles), Iglesia Stella Maris (0.2 miles), and Arocena Mall (0.3 miles).
What are some of the property amenities at Sofitel Montevideo Casino Carrasco & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Montevideo Casino Carrasco & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Montevideo Casino Carrasco & Spa?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Sofitel Montevideo Casino Carrasco & Spa?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Sofitel Montevideo Casino Carrasco & Spa?
Conveniently located restaurants include Alquimista Montevideo, 1921 Restaurant at Sofitel Montevideo Casino Carrasco & Spa, and Garcia.
Are there opportunities to exercise at Sofitel Montevideo Casino Carrasco & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sofitel Montevideo Casino Carrasco & Spa have airport transportation?
Yes, Sofitel Montevideo Casino Carrasco & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Montevideo Casino Carrasco & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Montevideo Casino Carrasco & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Montevideo Casino Carrasco & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.