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San Agustin Urubamba & Spa

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Av. Ferrocarril SN, Urubamba 08471 Peru
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Traveler (548)
Pool & Beach (39)
Dining (38)

About

#21 of 36 hotels in Urubamba
Location
Cleanliness
Service
Value
El Hotel y Spa San Agustin Urubamba cuenta con una privilegiada ubicacion, excelente para iniciar su visita a Machu Picchu (a tan solo una hora y media de viaje en tren), ademas el hotel se ubica cerca de las mas importantes ruinas del Valle Sagrado de los Incas tales como Ollantaytambo, Pisac y Maras Moray. La buena ubicacion del Hotel Spa tambien atrae a los viajeros por ser ideal para aclimatarse a la altitud de Cuzco, por su agradable clima y baja altura (2,700 msnm), 700 msnm menos que la ciudad de Cusco. El Hotel San Agustin Urubamba era una antigua hacienda colonial hoy remodelado en un magnifico hotel, en sus instalaciones Ud podra encontrar un maravilloso jardin y frondosos arboles, caracteristicos del majestuoso verdor del Valle Sagrado de los Incas. Ademas el hotel cuenta con una piscina al aire libre y un exclusivo spa, que le permitira disfrutar de un ambiente relajante y tranquilo con un calido servicio. El Hotel Urubamba le ofrece 101 habitaciones estandar y suites. Todas las habitaciones son amplias y comodas, con patios y balcones desde donde apreciara el resplandeciente cielo del Valle Sagrado.
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Full view
Property amenities
Free internet
Pool
Bar / lounge
Billiards
Banquet room
Meeting rooms
Spa
Baggage storage
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, Spanish, Italian

Location

Full view
40Car recommended
Grade: 40 out of 100
36Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
597Reviews12Q+A95Room tips
Traveler rating
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Popular mentions
aj5223 wrote a review Jan 2020
Troy, Michigan51 contributions43 helpful votes
Nice spacious and clean room. Beautiful garden. Very close to mountains. The view is fantastic. Minor complaint: not enough power outlets. In this age, most people not only have phone, but also tablet, or computers. Front door is not open, have to use the back door with dirty, unpaved street.
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Date of stay: January 2020
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1 Helpful vote
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Response from SanAgustinHoteles, Gerente at San Agustin Urubamba & Spa
Responded Jan 24, 2020
Dear Guest Thank you very much for your feedback. Knowing your opinion is very important for us and for all travelers. I appreciate you recommend us to all the Tripadvisor readers, It has been a pleasure to have you. We look forward to welcome you and your family back here in Cusco. Sincerely, San Agustin Urubamba
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The_Summer_Indian wrote a review Dec 2019
Montezuma, New Mexico164 contributions79 helpful votes
This is a strange place. The property is like a large monastery or hacienda, with many rooms arranged in squares overlooking open courtyards. But it does not fit in Urubamba, a small one-horse town in the Sacred Valley. The rooms are clean but basic, but avoid taking rooms on the ground floor. People from above will wake up at all sorts of hours (2 am, 4 am, 6 am) and walk noisily down the creaking wooden stairs. Say goodbye to good sleep when that happens. Breakfast is basic, the restaurant isn't great though there aren't too many options in town either. The amenities are dysfunctional - an empty pool and an in-house shop that tries too desperately to peddle its wares. If you must stay in Urubamba, perhaps this is one of the better options. But why stay in Urubamba, when Cusco is so close by?
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Date of stay: December 2019
Cleanliness
Service
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Room Tip: Avoid ground-floor rooms
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1 Helpful vote
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Response from SanAgustinHoteles, Gerente at San Agustin Urubamba & Spa
Responded Dec 28, 2019
Dear Guest, Thank you for your coments, we work every day to offer the best service to all our guest and they have a memorable experience. On the other hand, receive our most sincere apologies for any inconvenient you had. We hope that does not affect your good perception of us. Thank you again. Regards San Agustin urubamba
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HebbieDacker wrote a review Nov 2019
Lake Charles, Louisiana333 contributions125 helpful votes
On the edge of town, this hotel offers simple accommodations but adds an excellent breakfast buffet, a swimming pool, and stunning gardens. There is no a/c but this was not an issue in November. Rooms and bathrooms are older and ‘well used’ but they are not out of character with the area. Breakfast featured hot items, breads and fruit with fresh local jams. Coca tea is available in the lobby as is oxygen. For shoppers there is a jewelry display and a separate textiles display with tempting items for sale. There is also a restaurant a bit up and across the street with a great lunch buffet. The hotel offers dinner.Very nice staff, some who speak English.
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from SanAgustinHoteles, Gerente at San Agustin Urubamba & Spa
Responded Nov 18, 2019
Dear Guest; We are pleased to know you enjoyed your stay with us, not only enjoying the beautiful landscape and our delicious food, but also the kindness of our service. we hope you can return in another opportunity and live an amazing new experience at San Agustin Urubamba Hotel You will always be welcome with open arms. Kind Regards, HSA URUBAMBA
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pocketsize_traveler wrote a review Nov 2019
Los Angeles, California24 contributions13 helpful votes
This seems like the hotel tourist groups stay in when visiting Machu Picchu. I could see light through the doorframe and wall, it wasn’t sealed. There were small mosquito like flies on the bed and in the shower/sink. They don’t have water bottles like other brand hotels in Cusco. They use keys and you have to push the lock button before you close the door. You probably won’t find anything better in a poor non tourist city.
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Date of stay: October 2019
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Response from SanAgustinHoteles, administradora at San Agustin Urubamba & Spa
Responded Dec 22, 2019
Dear Guest Gretings from San Agustin Urubamba. Thank you very much for your comment about our property,But we want to explain to youy about the bottle of water in our Rooms, is necesary you Know that your agency have to Said you about our service they Know about all services that we ofer n our hotel,and our property has a big building our rooms has the necesary standars of service n based of the local gobernmen's rules from our city,Finaly we have a certificate of the fumigation in our property. Always we fumigate our property until 5 times in teh year, the Urubamba city is the most important place from de Sacred Valley ,many people around the world include in your trip to visite the beutufull city. It would have been good to saided us about yor opinion when you was in our Hotel, we Was showyu all our certifacate and credentials that our property are good,So we want to said that will be a pleasure to receive you again in our instalations in your next trip. Warm Regards. San Agustin Urubamba
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bigboy61455 wrote a review Nov 2019
xxx1,144 contributions998 helpful votes
Hotel itself is not bad in such a remote village with poor people’s houses outside. No central AC or heater but portable heater in the room is quite sufficient. Could be quite cold if you are in peak season for Machu Picchu in winter. Limited English speaking skills but they tried to help. Bellboy is very helpful and helped many people in our group with altitude sickness. Free oxygen at lobby but not available to each room. We had dinner at hotel’s restaurant, El Naranjachallo - their included breakfast is good but dinner is of poor quality and alpaca and chicken are both tough to eat. How can they screw up cooking chicken? This could be the most basic hotel Gate 1 arranged for this trip (all claimed to be 4 stars). Location: is good for visiting other beautiful places in Sacred valley but hotel itself is far from restaurants with good ratings.
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Date of stay: October 2019
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Response from SanAgustinHoteles, Gerente at San Agustin Urubamba & Spa
Responded Nov 5, 2019
Dear Guest; We appreciate the time taken to share your experience in our hotel, your opinion is a valuable tool as it helps us identify those details we can improve, we sincerely regret the inconvenience that had during your stay with us, we know that the most important thing is that you feel comfortable and relaxed in this your hotel, we are taking the appropriate measures to ensure that no similar incidents happen again. Please accept our most sincere apologies and we really look forward to have the opportunity to have you here in the hotel once again to offer you the service you deserved. Kind Regards, San Agustin Urubamba
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PRICE RANGE
$40 - $69 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionSacred ValleyUrubamba
NUMBER OF ROOMS
40
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Frequently Asked Questions about San Agustin Urubamba & Spa
Which popular attractions are close to San Agustin Urubamba & Spa?
Nearby attractions include La Yerbatera Tapas Bar (0.7 miles) and El Mirador de Los Condores Cusco (0.5 miles).
What are some of the property amenities at San Agustin Urubamba & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at San Agustin Urubamba & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to San Agustin Urubamba & Spa?
Conveniently located restaurants include El Huacatay, Heroes - Cafe & Bar, and Intensamente Cafe.
Are there opportunities to exercise at San Agustin Urubamba & Spa?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at San Agustin Urubamba & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does San Agustin Urubamba & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at San Agustin Urubamba & Spa?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to San Agustin Urubamba & Spa?
Many travelers enjoy visiting Salinas de Maras (6.2 miles).
Does San Agustin Urubamba & Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is San Agustin Urubamba & Spa accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.