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Inkaterra Hacienda Urubamba

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Km 63, Urubamba Peru
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Traveler (401)
Dining (59)
Room & Suite (57)

About

#9 of 35 hotels in Urubamba
Location
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Service
Value
Travelers' Choice
Inkaterra Hacienda Urubamba is a contemporary hotel with colonial inspiration, built in the heart of Urubamba Valley (Cusco), among flowers, mountains and trees. It creates an enabling environment for mental, spiritual and physical rest. The hotel has a design inspired by the architecture of the Cusco region, with an interior design inspired by local materials.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Spa
Baggage storage
Concierge
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Couples massage
Currency exchange
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Private balcony
Room service
Safe
Seating area
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Boutique
Languages Spoken
English, Spanish
373Reviews5Q+A58Room tips
Traveler rating
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Popular mentions
Amy B wrote a review Jun 2020
3 contributions2 helpful votes
Although we were looking forward to staying at the Inkaterra Hacienda Urumbamba, Covid had other plans. Peru closed its borders to US travelers and we were forced to cancel our April trip. After several emails requesting a refund for my prepaid rooms, I have still not received a credit for the two rooms which were booked six months ago. Inkaterra's email says that their finance office will open the end of July and then they will address my request. Why do I have to wait three months for a resolution to this? I expected better customer service from this hotel chain. Disappointed in Inkiaterra.
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Date of stay: April 2020
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Jennifer M wrote a review Apr 2020
3 contributions
I wish I could give this place an 8/5, somehow, because it broke all my mental scales. Just an exquisite place. Beautiful little bungalows with breathtaking panoramic views of the mountains, nestled into a quiet little area. The staff were impossibly kind and helpful, going out of their way to make our visit enjoyable. My elderly parents have never felt so pampered. The food was delicious, everything just felt incredibly luxurious and relaxing. In addition, there was a strong stress on sustainability, eco-friendliness, and integration with the surrounding community through everything, which I appreciated. If you have any chance to stay here on the way to Machu Picchu, I recommend you jump at it. Staying here will be one of my family's happiest memories--not just of this trip, but ever.
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Date of stay: February 2020
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Response from Ecommerce_Inkaterra, Ecommerce_Inkaterra at Inkaterra Hacienda Urubamba
Responded Apr 19, 2020
Dear guest, Thank you for taking the time to share this lovely review of your experience at Inkaterra Hacienda Urubamba. Comments like yours encourage us to keep providing our guests with authentic travel experiences. We are delighted that you and your family keep great memories of your visit to the Sacred Valley and we hope to welcome you again in a next opportunity. Thank you for staying at Inkaterra Hacienda Urubamba!
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Liz P wrote a review Mar 2020
Urubamba, Peru1 contribution
This place is INCREDIBLE. Alfonso made this night one to remember. His hospitality and paid respect absolutely require another stay here in the future! Thank you Inkaterra Hacienda Urubamba...but especially Alfonso!! I’ll be back!
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Date of stay: March 2020Trip type: Traveled with family
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Response from Ecommerce_Inkaterra, Ecommerce_Inkaterra at Inkaterra Hacienda Urubamba
Responded Mar 16, 2020
Dear guest, Thank you for taking the time to share with us your lovely experience at Inkaterra Hacienda Urubamba. It is an honor to know that you enjoyed your stay and we would like also to thank you for your compliments to our staff and for your special mention to Alfonso, part of them, that is always willing to assist our guest in anyhting they may need. It would be a pleasure to be at your service in a next opportunity. Thank you for staying at Inkaterra Hacienda Urubamba!
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rembertmontald wrote a review Feb 2020
Los Angeles, California1 contribution
excellent service! highly recommend! There was great accomodation and the room was very very nice! Helpful people and truly unique place with an amawing view. Not too far from Machu Pichu and the room service is godly!
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from Ecommerce_Inkaterra, Ecommerce_Inkaterra at Inkaterra Hacienda Urubamba
Responded Mar 2, 2020
Dear guest, Thank you for taking the time to share these lovely comments for our property and service that encourage us to keep providing our guest with authentic travel experiences. We also appreciate your wonderful comments for our staff that is always willing to assist our guest in anything they may need. It is a pleasure to know that you keep great memories and hope to be at your service in a next opportunity. Thank you for staying at Inkaterra Hacienda Urubamba!
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Gareth F wrote a review Feb 2020
Sydney5 contributions
What a great place for a 1-2 night stop-over on the way to or from Machu Picchu. The hotel staff are super friendly, the food wonderful and the accommodation beautifully decorated with big comfy sofas, a fire place and picture window views.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from Ecommerce_Inkaterra, Ecommerce_Inkaterra at Inkaterra Hacienda Urubamba
Responded Mar 2, 2020
Dear guest, Thank you for taking the time to share these lovely comments for Inkaterra Hacienda Urubamba. The hotel has a design inspired by the architecture of the Cusco region, with an interior design inspired by local materials. A luxurious Andean environment proper of the Inkaterra spirit preserves the authenticity of Peruvian highlands. We are pleased that you enjoyed your experience and that you keep great memories of your visit to the Sacred Valley. It would be a pleasure to be at your service in a next opportunity. Thank you for staying at Inkaterra Hacienda Urubamba!
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PRICE RANGE
$462 - $532 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionSacred ValleyUrubamba
NUMBER OF ROOMS
36
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Frequently Asked Questions about Inkaterra Hacienda Urubamba
Which popular attractions are close to Inkaterra Hacienda Urubamba?
Nearby attractions include Seminario Ceramics (4.3 miles), Museo Inkariy (4.3 miles), and Complejo Arqueologico Chinchero (4.8 miles).
What are some of the property amenities at Inkaterra Hacienda Urubamba?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Inkaterra Hacienda Urubamba?
Top room amenities include a minibar, a flat screen TV, and a seating area.
What food & drink options are available at Inkaterra Hacienda Urubamba?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Inkaterra Hacienda Urubamba?
Yes, free parking is available to guests.
What are some restaurants close to Inkaterra Hacienda Urubamba?
Conveniently located restaurants include Restaurante Hawa, Uribamba, and Tawa Restaurante.
Does Inkaterra Hacienda Urubamba have an airport shuttle?
Yes, Inkaterra Hacienda Urubamba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Inkaterra Hacienda Urubamba?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Inkaterra Hacienda Urubamba?
Many travelers enjoy visiting Salinas de Maras (9.4 miles).
Does Inkaterra Hacienda Urubamba have any great views?
Yes, guests often enjoy the mountain view available here.