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Inkaterra Hacienda Urubamba

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Km 63, Urubamba Peru
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Dining (68)
Room & Suite (64)
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About

#12 of 38 hotels in Urubamba
Location
4.7
Cleanliness
5.0
Service
4.8
Value
4.5
Travelers' Choice
Inkaterra Hacienda Urubamba is a contemporary hotel with colonial inspiration, built in the heart of Urubamba Valley (Cusco), among flowers, mountains and trees. It creates an enabling environment for mental, spiritual and physical rest. The hotel has a design inspired by the architecture of the Cusco region, with an interior design inspired by local materials.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Children Activities (Kid / Family Friendly)
Airport transportation
Couples massage
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Massage
Concierge
Currency exchange
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Private balcony
Room service
Safe
Seating area
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, Spanish
392Reviews6Q+A60Room tips
Traveler rating
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N88CEE wrote a review Jun 2022
Guernsey, United Kingdom284 contributions36 helpful votes
A very significant place for me. I spent my birthday in Peru and chose this hotel to stay. I had a nice room, clean and relaxing. Flight from US to here were quite far but the staff were helpful and even got me an oxygen tank. Acclimatisation was not easy but staff looked after me so well. Highly recommended
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: I had my personal tour guide and it’s important to have one. Read history before visiting this place
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Response from Inkaterra Peru, Promocionar at Inkaterra Hacienda Urubamba
Responded 1 week ago
Dear guest, Thank you for sharing your experience with us and for choosing our property for such a special occasion. We would also like to thank you for your lovely words towards our staff that is always willing to provide a great experience to our travelers. Kind regards,
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allplanetsearch wrote a review Jun 2022
Menlo Park, California182 contributions143 helpful votes
We had a lovely two-night stay at the Inkaterra in Urubamba, which is the main town in the area called “Valle Sagrado” between Cusco and Machu Piccu. The hotel is located in a rural area, with nothing of interest right around it. The town itself is about a 10-min drive and Ollyataytambo, a nice historical town and starting point to one of the trains that takes you to Machu Piccu, is about a 45-min drive. So you’ll need to plan day trips if you stay at the property, but it’s worth the effort as the hotel is so beautiful. Located across from a tall mountain range, the views from the common areas are breathtaking. Our rooms were in the main lodge (they also have stand-alone casitas) and were decorated in a casual upscale style, with wood finishes, tall ceilings, and earth tones. The shower-only bathrooms had all of the amenities you’ll want, and plenty of space. There is a restaurant on site with delicious gourmet food and a bar with a cozy fireplace. The menu was the same for both nights that we dined there, but we didn’t mind repeating some of the great dishes we had. Our only (small) complaints were twofold…First, the lighting in one of our bathrooms was really lacking. It was dark and difficult to see at night. That could be fixed with a few more fixtures in that area. Second, since there is not much else going on onsite, a visit to a hot tub at the spa in the evening might have been nice, but they charge about $50 for the day use pass. We passed. Altogether, this was a delightful experience and we would happily visit again in the future.
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Date of stay: June 2022
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Response from Inkaterra Peru, Promocionar at Inkaterra Hacienda Urubamba
Responded 1 week ago
Dear guest, Thank you for taking the time to write about your experience at our property. Inkaterra Hacienda Urubamba is a contemporary hacienda-style hotel in the Sacred Valley of the Incas and spans approximately 100 acres surrounded by imposing green mountains. We are glad that you enjoyed your stay and appreciate your feedback that will help us to keep improving. Kind regards,
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Stacy F wrote a review May 2022
Douglasville, Georgia273 contributions68 helpful votes
We thoroughly enjoyed our two nights at this breathtaking hotel! Our bungalow was so beautiful & comfortable & had everything we needed. We only wish our stay was longer. The food was delicious & the service was impeccable. We highly recommend staying here!
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Date of stay: April 2022Trip type: Traveled as a couple
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Response from Inkaterra Peru, Promocionar at Inkaterra Hacienda Urubamba
Responded 4 weeks ago
Dear Stacy F., Thank you for taking the time to write about our property. We are glad that you keep great memories of your stay with us and hope to welcome you again in a future occasion. Regards,
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Robert S wrote a review May 2022
Denver, Colorado19 contributions27 helpful votes
The setting is spectacular and the rooms are really quite nice. However, hotel fell down in 3 areas. The greeting we received when we arrived was underwhelming to say the least and after our bags were dropped in our room, we we not shown anything about the room as expected in a high level hotel. We were asked if we wanted a fire in the fireplace and despite saying yes, this was forgotten. We took the evening astrological tour, which could not have been more repetitive or boring. We were supposed to take a flora/fauna tour for 2 hrs the next day but cancelled when we found out the same naturalist would lead it. Maybe the most disappointing thing was the kitchen. The menu and the preparations were boring (no change in 3 nights) and the waiters seemed bored. Our stays at other Inkaterra hotels were far superior in every way.
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Date of stay: May 2022Trip type: Traveled as a couple
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Response from Inkaterra Peru, Promocionar at Inkaterra Hacienda Urubamba
Responded 4 weeks ago
Dear guest, Thank you for taking the time to share your experience at our property. We are sad to hear that some aspects of your stay did not meet your expectations but we appreciate your comments that will help us to keep improving. Providing our guests with a great service is one of the characteristics of our brand as you have experienced in other of our properties; we will work on corrective measures to ensure that our service is always up to our guest´s expectation. Thank you for your kind comments about our setting and rooms and for choosing Inkaterra during your trip to Peru. Regards,
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pattywoodland wrote a review Mar 2022
Birmingham, United Kingdom79 contributions1 helpful vote
My husband and I visited this stunning hotel in January. We were impressed! The property is absolutely breathtaking! From the moment we arrived, the staff was extremely welcoming and helpful. Our hotel room was very spacious and comfortable. We had a tour at hotel were they explained about the products that are grown there. It was very interesting. The food at the restaurant was outstanding. It's the perfect place to relax before visiting Machu Picchu. I would highly recommend it!
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Date of stay: January 2022
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Stacy Baar wrote a review Mar 2022
2 contributions
Inkaterra Hotel is beautiful. The casitas are well appointed with cozy beds, incredible views and a very high standard of cleanliness. The staff are friendly, very helpful and professional. Jorge in the restaurant was very gracious, good natured and provided wonderful service! I enjoyed every minute!
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Date of stay: March 2022Trip type: Traveled solo
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julielp wrote a review Feb 2022
Bloomington, Minnesota343 contributions145 helpful votes
We arrived in the afternoon and were kindly welcomed by the manager at the front door. We were told there would be a guided tour of the property which thrilled me greatly as I love learning about new places. To my surprise, I was the only participant. We had a glorious time walking through the gardens. My personal guide told me all about the herbs they grow and the medicinal properties of some of them and the foods they use the other ones in. He told me about the sacred valley and pointed out the stars after it got dark. I thoroughly enjoyed it! After my tour, we had dinner with outstanding service! Our room was very cozy and first class! I cannot recommend this place enough!
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: This is a very peaceful place out side of town
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David K wrote a review Feb 2022
16 contributions2 helpful votes
Set in the Sacred Valley, this property features beautiful views of the mountains, well appointed casitas and good food. Our casita was immaculate and well appointed. There was a little patio with chairs to enjoy the views. Every casita has fireplace; the staff will come and start a fire at night. The turn down service also offers hot water bottles for your bed. We ate breakfast and dinner there over two days. The menus were varied, the food was well presented and well done. Staff was generally friendly. Our only quibbles were that the service was slow, the bathroom (although big) was dark and our WiFi and hot water were a little inconsistent. But overall, this is a memorable place to stay.
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Date of stay: February 2022Trip type: Traveled as a couple
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Damon K wrote a review Dec 2021
Dhahran, Saudi Arabia51 contributions9 helpful votes
+1
Great hotel with numerous amenities. Each room is a small cabin that comes with a magnificent view of the valley and mountains. The room is incredible, very spacious. We are here with friends for Christmas vacation and they provided a free Christmas dinner. Highly recommend.
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Date of stay: December 2021Trip type: Traveled with family
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Jared T wrote a review Oct 2021
22 contributions13 helpful votes
Wow, what can I say? This was probably my favorite hotel stay ever. The property is stunning, the service is outstanding. We were greeted with a chicha morada drink and cool towel. The bed was warmed with hot water bags. The food was outstanding and the service in the restaurant was superb. The staff went above and beyond our expectations. They were helpful and friendly! Can't recommend enough.
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Date of stay: September 2021
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PRICE RANGE
$417 - $426 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionSacred ValleyUrubamba
NUMBER OF ROOMS
36
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Frequently Asked Questions about Inkaterra Hacienda Urubamba
Which popular attractions are close to Inkaterra Hacienda Urubamba?
Nearby attractions include Museo Inkariy (4.3 miles), Seminario Ceramics (4.3 miles), and Complejo Arqueologico Chinchero (4.8 miles).
What are some of the property amenities at Inkaterra Hacienda Urubamba?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Inkaterra Hacienda Urubamba?
Top room amenities include a minibar, a flat screen TV, and a seating area.
What food & drink options are available at Inkaterra Hacienda Urubamba?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Inkaterra Hacienda Urubamba?
Yes, free parking is available to guests.
What are some restaurants close to Inkaterra Hacienda Urubamba?
Conveniently located restaurants include Restaurante Hawa, Tierra Cocina Artesanal, and Kampu.
Does Inkaterra Hacienda Urubamba have airport transportation?
Yes, Inkaterra Hacienda Urubamba offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Inkaterra Hacienda Urubamba?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Inkaterra Hacienda Urubamba?
Many travelers enjoy visiting Salinas de Maras (9.4 miles).
Does Inkaterra Hacienda Urubamba have any great views?
Yes, guests often enjoy the mountain view available here.