This is a lovely hotel nested in the valley surrounded by mountains. The good: - beautiful landscaping and views - lovely room with plenty of amenities - comfortable bed and soft comforter allowing us to sleep well - lovely alpacas right in front of our room in building 8. The bad: - dog barking around the hotel keeps on waking us up middle of the night - breakfast buffet is very limited in choice and service is very slow during morning crowd between 7-8am. The espresso machine always broke. - the restaurant food has decent portion but is highly priced. The breakfast needs some major improvement. Overall, we are happy with the stay.
My wife and I stayed for a week here and we couldn’t have asked for a better stay. The sacred valley is truly a magical place. I have zero complaints about anything. I want to give some praise to a few of the staff members. Javier is the best and without him we might have been stuck at Cusco. I was able to text Javier and he arranged a taxi back to the hotel. He gave great tips for shopping and went the extra mile to make sure we felt at home. Javier saved our trip with that taxi call. When you arrive and he is on duty it will be very lucky for you. Eliena from the restaurant was amazing as well, very helpful. When I come back to the sacred valley, I will be back staying here.
Spent two nights in this lovely hotel. The setting and the grounds are so peaceful and beautiful, loved the baby alpacas, dark skies as well so a lovely view of the stars and the Milky Way from our room balcony. Staff are very friendly and helpful and the room was spacious and nicely decorated. I would highly recommend this lovely hotel.
Very nice and clean. Wonderful staff. Excellent breakfast buffet.Only stayed 1 night but was very happy with everything. Some rooms were quite far far everything else. My room was 801 and nice and close to the main dining Hall and Front Desk.Staff was friendly and efficient/
I visited the Sacred Valley with my 2 kids (5 and 8). The hotel is very family friendly. Javier the bellman was super friendly and helpful. The kids loved to feed the baby alpacas each morning. Great place to use as home base to do day trips. The food is so good and takes like 30min no matter what food you get. And the waitress are so nice especially Eliana. Super clean and lovely grounds in a beautiful setting.
We stayed in a stand-alone building with two bedrooms and an adjoining room. It was a great setup for our family of 4. The room also had decks and outdoor showers, but we were so busy touring we hardly had time to enjoy the amenities. Overall, the hotel was very comfortable with lovely manicured grounds. The highlights for us were feeding the baby alpacas and visiting the planetarium for a program about the stars (ask if you’re interested because the program is not well promoted). The Sacred Valley itself is lovely and a great place to adjust to altitude before heading to MP/Cusco.
Casa Andina Urubamba was the best! I came here with my Dad, who has been here before. He made sure we stayed here again for he loved the service, the people, and the food. Once we got there I could see why he liked this place so much. The grounds were large and beautiful with hammocks, a spacious lobby and bar, gym, and fire pits. Baby alpacas that you can feed!! Our room was large and clean with chocolates waiting for us when we arrived. Nice touch! Laundry service was same day and the spa services were top shelf. Restaurant had great food (highly recommend the crispy chicken salad and the shrimp!) Employees are very friendly, and we even hired bellboy, Javier, to take us around the Sacred Valley and show/teach us about Moray, Chinchero, and the salt mines on his day off. He was super professional and outgoing! Can’t say enough about this hotel. We will definitely be back and will tell our friends. Thank you Casa Andina!!…
Rooms are clean, very courteous staff, the front desk, the restaurant servers, the groundskeepers. Andean food was excellent. Very accommodating in arranging taxi service. Not to forget the highlight of our stay, feeding the baby alpacas.
We spent three nights in the Sacred Valley after arriving Cusco from Lima. We were like in a different world. Everywhere we looked was serene and peaceful. The room was spacious and clean with everything we needed. Elizabeth at the dining room was so pleasant with excellent service! The highlight of our stay was feeding the baby alpaca with warm milk provided by the keeper!!!
This was an unexpected find in the Sacred Valley. Spacious rooms and good breakfast.Beautiful setting. Hammocks outside, fire pits if you want to take your drinks and enjoy the night air. Only problem with our room was there was a gravel road behind it. Dogs barked continuously all night and rooster started crowing at 4:30. Didn't get any sleep that night. So avoid rooms in the 700-800s as the road and dogs are behind it.