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Cheaper
Average
Higher
About
4.5
#13 of 37 hotels in Urubamba
Location
4.4
Cleanliness
4.7
Service
4.5
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Sacred Valley's most complete hotel: a mountain chalet-styled retreat with panoramic Andes views from every room and every angle. On more than 8 landscaped acres, it breathes an air of tranquility and relaxation. Unique among Sacred Valley hotels - most of which remain isolated in the valley, offering precious little for guests to do - it contains an extraordinary, full-service "Sacred-Spa", a domed Planetarium-&-Observatory for stargazing in the massive Southern-Hemisphere sky, and gourmet restaurant and bar.
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Nestled in the Sacred Valley, Casa Andina Premium Valle Sagrado Hotel & Villas is hailed as a tranquil oasis offering a luxurious touch to travelers. Guests have called out the attentive and friendly service provided by the staff, despite occasional slow restaurant service.
The hotel's range of amenities, including a planetarium and alpaca interactions, receive high praise, as does the overall cleanliness. While some reviewers warn about the high costs of extras and the hotel's remote location, the comfort and spaciousness of the well-appointed rooms often make up for these concerns.
Location
Remote
Atmosphere
Tranquil
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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We stayed at Casa Andina whilst visiting Peru's Sacred Valley during our honeymoon in January 2020. The entire property is stunning ydfr like something out of a movie! Very serene and quiet with magnificent rolling hills, adorable baby alpacas onsite, a bonfire, veggie patch, swing set and the buildings are stunning and designed to look very traditional whilst also feeling modern and luxe. When we checked in and told the hotel staff it was our honeymoon, they offered an upgrade to their best 'room' at a very reasonable extra fee per night and we accepted. The room was actually an entire house right at the top of the property with an outdoor shower, jacuzzi (was empty), fireplace, kitchenette and filled with Andean art and fine alpaca blankets all across from the hotel's own planetarium! So amazing! We were escorted up and down by buggy (although it's actually a nice walk through the property). The bar does great cocktails & classes too, highly recommend! On the second night of our stay, the staff set up a gorgeous private corner for us with balloons, candles, rose petals, cocktails and a romantic dessert platter for our honeymoon! It was definitely the dining highlight, all the staff were very excited for us and we will remember this kind gesture forever, thank you!
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Date of stay: January 2020
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Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casa Andina Hoteles, Propietario at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Feb 23, 2020
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Silvana Villavicencio Hotel Manager
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They really try very hard at this property. It’s a beautiful property with gorgeous grounds. We were upgraded to a loft suite for a minimal amount of money and I would highly recommend that room type if possible.
Their breakfast is actually quite good. The staff is also very lovely. Internet is a bit slow but you are far removed from everywhere else. The hotel is difficult to access as it is off of long bumpy dirt road.
Finally, there is no climate control, but that seems to be the standard for this area. I would definitely consider staying here again.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casa Andina Hoteles, Director General at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Mar 6, 2020
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Silvana Villavicencio Hotel Manager
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This Sacred Valley hotel has everything -- beautiful grounds, spacious rooms, a gym, a spa and a lovely restaurant. In addition, I was able to bottle feed baby alpacas, learn how to make a pisco sour, and star gaze at the onsite planetarium. The staff was extremely friendly and attentive. The breakfast bar was extensive and dinners were plentiful, delicious and extremely-reasonably priced.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Jan 27, 2020
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Silvana Villavicencio Hotel Manager
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We stayed here for 2 nights during our 2 week trip to Peru. We arrived late afternoon but our room wasn't ready yet. But we were helped by Zendhy and Mishell and they were very friendly and showed us to a comfortable place to wait. The room took a bit longer than they expected (but wasn't a very long wait) so they offered us a couple of free drinks. Not really necessary but after a long day it was very appreciated. Due to Sunday travel restrictions at the time, we had a free day the next day to just relax. This is the place to do it. They don't have a pool but they have spa services, beautiful grounds, baby llamas, a small planetarium and a very peaceful setting. Our room was very large with a private patio, large bathroom with soaking tub and a great outdoor shower as well. All in all, after a week of site seeing, this place gave us a nice day to relax and recharge. Thank you again Zendhy for always being helpful and friendly at the front desk and making sure everything was good with our stay.
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Date of stay: May 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jimmy Robles, Otro at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Jun 26, 2021
Hello, mevnz Thank you for sharing your comments on TripAdvisor. It was a pleasure to receive you at our hotel Casa Andina Premium Valle Sagrado I am pleased that you had an excellent stay and that our facilities have met your expectations. In the same way, I am glad that our location has been convenient for you. As you mention. On the other hand, I thank you for your good comments regarding our team. It is a great satisfaction for us to have a group of people who were able to make you feel at home. I sincerely hope to receive you again. Best regards, Jimmy Robles Hotel manager
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The hotel is situated away from the main road and the hotel ground is nicely manicured with alpacas quietly munching around. Each cabin has different view. Tranquility and picturesque are the words to describe this beautiful hotel. Staff are very polite and helpful. Breakfast buffet is abundance (I like the many variety of fresh fruits). If not due to our schedule restrain we could have stayed there much longer. Highly recommended.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casa Andina Hoteles, Director General at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Mar 23, 2020
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Silvana Villavicencio Hotel Manager
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This hotel is beautiful and peaceful. We only stayed one night but enjoyed every moment. Everyone in the staff was highly courteous and professional including Zendhy, Daniela, Cecilia, Jaime and Pabel who took was our server at dinner. The afternoon we arrived, we were given a list of activities to do that same afternoon and evening. I appreciated it very much. My boyfriend and I were lucky to interact with Bonifacio who took care of the two baby alpacas, Inti and Apu. Bonifacio was very kind and hospitable. I was the first to feed the alpacas!!! This experience made my day and trip to Cusco a magical one. Dinner was good, although my boyfriend ordered the Lomo Saltado and was not asked if he preferred cow’s beef or alpaca’s. The meat was tough to eat and digest. Our room was great, spacious and cozy. I‘ve stayed at Casa Andina in the past and I appreciate this brand for the details and little touches that make my stay more comfortable. Looking forward to recommending this hotel to my friends and returning soon.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Jan 15, 2020
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. Thank you also for the suggestions which will definitively help us to improve. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Silvana Villavicencio Hotel Manager
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I don’t normally write reviews but I just had to. My partner and I spent 4 nights including New Years. The place is very well kept and travelers will feel very welcomed. This is a perfect home base to everything in the Sacred Valley. We decided to stay here at a lower altitude and avoid Cusco and altitude sickness. Although we did travel to Cusco, this hotel allowed us to explore Maras, Moray, Chinchero, las salineras, and other towns. We also did ATV and paragliding nearby. Oh, yeah.. they have free roaming Alpacas to feed right on site. Go for the superior villa, it had an outdoor shower, fireplace and outdoor seating areas.
Everyone on staff was absolutely amazing with every request. Ivonne helped organize a special birthday surprise event with staff and locals. Daniela, Zendhy, Cecilia jumped through numerous hoops to make our plans and requests all happen. Our waiter Wildo was the hardest working man I’ve ever seen and the bell guys Vicente and Javier were all great. Special thanks to Douglas to who at 1am in the rain, brought us an oxygen machine right to our room. Fannie too for lighting up our fireplace almost every night. Lastly, for beautifully helping us learn more about the cosmos.
Overall, we were incredibly happy with the resort and the staff. We look forward to coming back soon.
Thanks you Casa Andina,
Max & Carolina
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Jan 2, 2020
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Silvana Villavicencio Hotel Manager
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Our dinner experience was the best in Peru. We have eaten at many places but Casa Andina blows them all out of the water. For our dinner we arrived amidst Peruvian harp music to the best seats in the restaurant complete with a heart made of peddles on our table. We had a phenomenal team of waiters and staff who served us with impeccable precision and class. I have to give a shout out to the following; Abel, Wilco, Alejandrina, Ursula, Jaime, and Fronk, who made this one of our best dinners. And I cannot forget Fernando the exceptional bartender for I’m his unique creations. The courses were elegant, well thought out, and gustatory masterpieces. Our dessert was made special for us lovers, a strawberry cheesecake in the shape of a heart and arrow.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Feb 3, 2020
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Silvana Villavicencio Hotel Manager
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This hotel is a jewel in Scared Valley. It is a very unassuming location. We had a villa with a freestanding deep soaker bathtub, outdoor and indoor shower, and separate living room. The food is delicious, authentic and local. The staff really go out of their way to make you feel comfortable. We highly recommend the evening fire experience. Although we only stayed three night, we could have stayed longer to relax and explore the area. We used this hotel as a base for Sacred Valley. We strongly recommend that you organize a pick-up from Cusco airport to avoid the taxi cab scammers. This hotel can do better by offering their guests with Cusco transfers.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip:Make sure to get a hotel transfer from Cusco if you are not driving or party of a group.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Let me start by saying that I will come back here no matter what it takes. No. Matter. What.
Our journey in Perú took us through 4 different Casa Andina hotels, Miraflores, Cusco, Valle Sagrado, and Aguas Calientes, and each one was a wonderful experience. So we have a fair sampling of what this Peruvian hotel chain has to offer- and it’s a lot.
From the moment you step into then hotel the staff will redefine your notion of hospitality. The front desk staff is friendly, accommodating, and always looking for ways to help make your stay as comfortable as it is memorable. From the porters who eagerly ferry your bags to your room, to the cleaning staff, everyone is warm, friendly and welcoming.
If you speak any amount of Spanish the staff will be happy to help you get your practice in (I’ve learned a lot here!), and if you don’t, they are more that equipped to make sure your needs are met.
In the Valle Sagrado location you are surrounded by mountains, which you’re often looking at from a cozy shaded hammock or conversation are of which there are many. You feel like you are in your own private luxury compound, migrating from sun to shade as the day goes by. Additionally they offer various workshops centered around local arts and crafts, and my personal favorite: the alpacas that we bottle fed on the lawn. So even if you’re not going off to any of the amazingly gorgeous archeological sites nearby (Moray and Maras were two highlights), you can still have wonderful experiences from the comfort of the hotel. There’s even a planetarium?!?
My son and I walked around the dusty roads of Urubamba outside the hotel while he hunted Pokemon, and eventually found a small shop where we grabbed a couple of icecream treats. It’s not a touristy area at all, but it’s worth a stroll to appreciate the way people live in this community.
And if all else fails, the photos more than speak to the care that is put into crafting a beautiful experience every single day by the hardworking staff.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:A little spanish goes a long way, but seriously just come here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Experience, General Manager at Casa Andina Premium Valle Sagrado Hotel & Villas
Responded Jul 10, 2023
Gracias por compartir sus comentarios en TripAdvisor. Fue un placer recibirlos en nuestro hotel Casa Andina Premium Valle Sagrado y Villas. Me complace que haya tenido una excelente estadía y que nuestras instalaciones hayan cumplido con sus expectativas. De igual forma, me alegro de que nuestra ubicación haya sido conveniente para usted. Como menciona. Por otro lado, le agradezco sus buenos comentarios respecto a nuestro equipo. Es una gran satisfacción para nosotros contar con un grupo de personas que puedan hacerte sentir como en casa. Espero sinceramente darle la bienvenida de nuevo. Atentamente, Jimmy Robles Gerente del hotel
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There are more places to choose from in the Urubamba area.
PRICE RANGE
$116 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa andina private collection valle sagrado hotel urubamba
LOCATION
PeruCusco RegionSacred ValleyUrubamba
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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