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Sol y Luna - Relais & Chateaux

1,465 reviews
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Traveler (991)
Room & Suite (331)
Dining (88)
Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“horse show”(78 reviews)
“paso horse”(22 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,465)Write a Review
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1,274 results
Traveler rating
1,060
155
32
16
11
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1,060
155
32
16
11
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1 - 5 of 1,274 reviews
Reviewed yesterday

Staff attentive and kind; casitas spotless (staff over-zealous with changing linen beyond need), and gardens a pretty oasis in otherwise arid surroundings. We felt management could be making more effort by providing guest info in the rooms, making the library more inviting with board games/...More

Thank rachelcM3472BB
Reviewed 2 days ago

This luxurious hotel is tucked away in the Urubamba Valley and it is wonderful! The grounds are quite luscious with a great variety of flowering bushes, trees, and plants. The grounds are quite extensive and include outdoor seating, a large pool, and a spa (a...More

Thank bcfriedman
Reviewed 2 weeks ago via mobile

What a fantastic place for the family to stay. Accomodations were fantastic and comfortable. Food was excellent. The staff were so friendly and helpful. Wonderful people. Best trip ever! Worthy of the Xiao Pengie Stamp of Significance!!!More

Thank XiaoPengie
Response from SolyLunaRC, Reservations at Sol y Luna - Relais & ChateauxResponded 1 week ago

Dear Xiao, We are ever so grateful for your review, your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We invite you to join us again. You can count on us to pour...More

Reviewed 4 weeks ago via mobile

Area around is low developed and this hotel gives you option to escape in comfortable villas with very well maintained gardens. Warm pool and hot jacuzzi makes your stay more enjoyable especially if after daily tours in mountains you need to relax. Would love to...More

Thank 540west
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 4 weeks ago

Dear Guest, We are so grateful for your feedback! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. Looking...More

Reviewed 5 weeks ago

My adult son and I had the pleasure of traveling together to Peru. We spent 4 nights at the Sol y Luna. He developed altitude sickness due to not having fully recovered from bronchitis. I want to thank Alejandro Ponce Lopez, a waiter in the...More

Thank NBBluth
Response from SolyLunaRC, Reservations Department at Sol y Luna - Relais & ChateauxResponded 4 weeks ago

Dear Guest, Thank you very much for your feedback. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We will pass along your comments...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$204 - $679 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Urubamba
#2 Family Hotel in Urubamba
#3 Romantic Hotel in Urubamba
#4 Luxury Hotel in Urubamba
#4 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$204 - $679 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Urubamba
#2 Family Hotel in Urubamba
#3 Romantic Hotel in Urubamba
#4 Luxury Hotel in Urubamba
#4 Spa Hotel in Urubamba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (991)
Room & Suite (331)
Dining (88)
Pool & Beach (21)
Family and Play Areas (13)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Andrae G
August 20, 2017|
AnswerShow all 4 answers
Response from Barbara S | Reviewed this property |
Yes it does.
0
Votes
Annstone8
May 10, 2017|
AnswerShow all 5 answers
Response from SolyLunaRC | Property representative |
Please apologize us for no answer at the time, Sol y Luna offers a Laundry service for an additional charge.
0
Votes
Google Translation
Susan R
February 8, 2017|
AnswerShow all 5 answers
Response from stephenkory | Reviewed this property |
Sorry sent before I proofed it. David Expeditions Peru is the name of the tour company. Their cost is half the cost of what the hotel would charge
1
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Room Tips
"All Casitas seem to be very quiet, as they have enough space between each other. I only saw the deluxe..."
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"The restaurants are AMAZING!!! EAT HERE!!"
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"See above comments"
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"Most or all rooms are individual casitas, surrounded by gardens, trees, plants and flowers, so it would be..."
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