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Sol y Luna

Travelers' Choice award winner
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Fundo Huincho Lote A-5, Urubamba 069, Peru
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1 room 1 adult
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Sol y Luna
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922 Reviews from our TripAdvisor Community

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Ottawa, Canada
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed one night as a group of 8. We all had excellent rooms. Some trouble with the internet but did succeed in using it. Rooms were very comfortable and well appointed. Very spacious. Dinning room was very nice. Supper and the breakfast buffet very good. Being a Relais it is on the high end.

Helpful?
Thank Tremblant110
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Guest, Thanks for sharing your nice reference and experience on Tripadvisor. We are very happy to know that you enjoyed your Casita and if fit all of you very well. Regarding to internet issues, we gonna take in count your observation in order to improve our free Wi-Fi service. It is an absolutely pleasure for us to know that... More 

Knutsford, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Apart from the above we were very disappointed to find that there were no complimentary tea and coffee making facilities in the room.We could not get on the internet during our stay .To have an iron was also going to cost so all in all given the high price of the rooms we were of the opinion that all these... More 

Helpful?
Thank Chloedog1
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Chloe, Thanks for sharing your experience on tripadvisor and let us know about your concerns. We are taking your observations and we will evaluate thos aspects in order to improve our services. We are very glad to know that you enjoyed your Casita and the beautiful landscapes surrounding the Sacred Valley. You will always be welcome to Sol y... More 

cheshire uk
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Relaxation or activity it is your choice. Wonderful kept gardens and bungalows with every amenity. Pity we only had 2 nights as it goes by so quickly. Staff were always attentive but not overbearing. Horse riding seemed a good idea but we were too relaxed to go. Also a weight restriction of 90 kilos. Beautiful kept animals. Food may seem... More 

Helpful?
Thank Littlemore
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Guest, Thanks for sharing your beautiful experience on Tripadvisor, we are ver happy to know that you had a great and relaxed time in Sol y Luna surrounded by nature and gorgeous landscapes. Regarding to Horseback Ridings we have a weight restriction due to the horses health safety. You will always be welcome to our place and we wil... More 

Level Contributor
412 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was a wonderful experience. Service whether at the front desk, restaurant, or palacios grounds is excellent. We stayed in a warm appointed bungalow with excellent wifi. The restaurant was elegant with excellent entrees and fancy presentations.

Helpful?
Thank yogiacomo
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Guest, Thanks for sharing your experience on tripadvisor. We are very glad to read that you really enjoyed the time during your stay in Sol y Luna. Our customer's comfort is our best satisfaction and we are always tryin to do our best effort to keep the high service quality standards at the top. You are always welcome to... More 

Level Contributor
126 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This is an absolutely beautiful hotel. The rooms are broken into individual casita's. We stayed in #9, which is a two story - two bedroom. The gardens that surround all the casita's are unreal beautiful. If you like gardens... You will go nuts! The staff is incredibly nice and very helpful. They have a restaurant called "Wayra"... The decor is... More 

Helpful?
Thank West-Morry
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Guest, Thanks for sharing your experience. We are very glad to know that you really enjoyed the time during your stay in Sol & Luna. Our garden maintenance team is always tryin to do their best to keep gardens, flowers and trees in the best condition. Regarding to Wayra, we are happy that you liked the food and customer... More 

Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a de luxe casita which was spacious. It was set in lovely gardens with great views of the mountains. We were disappointed with the food in the main restaurant but our complaint was well dealt with by management and we enjoyed both lunch and dinner the next day in the second restaurant at the bottom of the... More 

Helpful?
Thank Clive N
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Clive, Thanks for sharing your experience with us. We are very glad you liked and enjoyed the gardes and views. Regarding to the food in Wayra restaurant, we gonna do our best to improve our services there. Best regards, Alejandro Galdos Sol & Luna More 

Northampton, MA
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Pros: The best thing about Sol Y Luna is the gorgeous setting. The gardens are beautifully constructed and well maintained. It was such a pleasure to come out of our casita in the morning and see the roses in bloom. The staff in the restaurant is attentive and not hovering, as we've experienced in some high end hotels. The... More 

Helpful?
Thank taliesgrandma
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Guest, First of all, thank you for sharing your experience during your stay in the hotel, and we apologize about caused inconvenients. We are glad about hearing good references from you as well, those aspects motivate us to improve our service. We are taking in count your advices so we can work it out and do our best to... More 

Tokyo, Japan
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Upon arrival in the sacred valley, you realize the meaning of the word. There really is something special about this place you just can't express with a single review, and this hotel is a bit the same. From the moment we enter the hotel ground we realized that our long journey was really worth it. Breathtaking mountain range 360 degres,... More 

Helpful?
Thank Rishaar
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Guest, Thanks a lot for appreciation about Sol y Luna, that's a motivation for all Sol y Luna Team to keep the effort on improving service quality and warmth attention. It will be always our pleasure to receive you in the Sacred Valley, your satisfaction is ours too. Kind regards. Alejandro Galdos Sol & Luna More 

Melbourne
Level Contributor
292 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This resort-style hotel includes beautifully appointed large and private houses. Each has their own patios, some have fire places and very comfortable beds - hot water bottles in the beds added a warm touch! The grounds are lovely with some beautiful horses on the property and baby rabbits. The restaurant is really outstanding and the service was excellent. The inconsistent... More 

Helpful?
Thank Tania d
MarieHeleneMiribel, Director de Relaciones Públicas at Sol y Luna, responded to this review

Dear Tania, Thanks for your appreciation. Our guest's satisfaction is our best reward and furthermore motivate us to keep ourselves on the way to quality service excellence. We take in count your advices to improve our service during our guest's stay as well. It will be always our pleasure to receive you and serve with same service quality and warmth.... More 

Derby
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived in a thunderstorm so got soaked on our way to our lodge, in spite of umbrellas. Once inside, when we realised we had our own log fire, we asked to have it lit and this was done immediately. While we were still discovering what the room had to offer (of which more soon), the porter arrived with two... More 

Helpful?
Thank a4aly
MarieHeleneMiribel, Reservas y Operaciones at Sol y Luna, responded to this review

Dear Guest, Thanks a lot for your appreciations. Our guest's satisfaction is ours too. We take in count your advices to improve our services. You will be always welcome to serve you with same warmth and service quality. Kind regards, Alejandro Galdos Sol & Luna More 

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