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Hotel Hacienda del Valle

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341 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Jersey City, New Jersey
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Lovely huge room, good lighting, big bathtub, great restaurant, beautiful and quiet surroundings. Many options for breakfast. This was one of the nicest places and I'm so glad I stayed here. I felt truly relaxed. My only complaint is that I think they should offer a shuttle/pick-up service from the bus station for guests, as it is very remote.

Helpful?
Thank alomsastnx
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Thank you for your comments, also we have to clarify we have a free transportation service from the road to the hotel in / out, and if case you need another transfer service we will be glad to arrange for you (applies some charges). We hope see you soon again! More 

1 review
4 of 5 stars Reviewed 1 week ago

The staff was friendly and helpful. The grounds were beautiful, and there was a friendly alpaca that roamed around freely, posing for pictures. The TV didn't work but I was ok with that. There was a nice balcony off of our room which was a nice place to sit and read. The biggest downside is the limited options for food.... More 

Helpful?
Thank Kevin H
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Thank you Kevin! Also We have to clarify our system TV SAT DirectTv works very well, I understand our personnel assisted you with the problem when you stayed in the hotel. I hope see you soon!! More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

“Best experience ever had!!! Love the environment and more what kind of people work there, they helped me to return my daughter's best kitty toy when she for got in the room , they made all the arrangement to bring his back to Cuzco !!!! Thank So Much!!!!”

Helpful?
Thank Silvia D
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Silvia, Gracias a ti por tu estadía! Esperamos volver a recibirte pronto nuevamente! Saludos. More 

Cullman, Alabama
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed two nights while visiting Machu Picchu. I was a little worried when the driver turned on the dirt road and kept going and going. What a lovely surprise!! It is remote--but I didn't want to leave. Beautiful grounds, beautiful room, excellent restaurant. All the employees are friendly and helpful. I wanted to give 5 stars, but wifi only... More 

Helpful?
Thank AlabamaAnnie
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola AlabamaAnnie, Gracias por tu estadia y comentarios, déjame precisarte que la señal de wifi en ocasiones no llega correctamente... More 

Melbourne, Australia
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A beautiful place to relax while visiting the Sacred Valley! Our room was gorgeous and very spacious. Lovely bed linen, cable TV and a bath!! Breakfast was delicious and we loved the all-day free coca tea. While the location provides beautiful views, it isn't very central which restricts you to eat in the restaurant on site (which was delicious but... More 

Helpful?
Thank Laura M
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Laura, Gracias por tus comentarios y estadia, como bien mencionas nuestra ubicacion es unica en el Valle Sagrado rodeados... More 

Sault Ste. Marie, Canada
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First the good... the grounds and location are absolutely beautiful. It would not be a stretch to say the Hacienda del Valle is among the most beautiful places I've ever stayed. This alone makes it hard to write a negative review, as the hotel, nestled in between mountains, with charming little structures scattered around beautifully sculptured grounds is simply wonderful.... More 

Helpful?
Thank Dwayne H
tradate
Level Contributor
124 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 4 weeks ago

we stayed 2 nights at the hacienda del valle. We arrived after a terrible journey, late in the evening, and all we found was an icy cold room and nothing to eat. They should have put the heating on, al least. It can be pretty cold at night in Peru (2 - 5 degrees celsius). Breakfast and dinners were absolutely... More 

Helpful?
Thank Alessandra G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Alessandra, Lamentamos su opinion acerca de nuestro hotel. Respecto a nuestro restaurante el mismo cuenta con un horario ya... More 

Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Made a last minute reservation and when arrived we waited for more than half an hour for our room that apparently was not ready even though I heard the receptionist on the phone that 30 room where free. Got the room and it was on the same building with the staff quarters, back view was of the cleaning patio, tv... More 

Helpful?
Thank richikoo
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Richikoo, Lamentamos su percepcion de nuestro hotel, he realizado las averiguaciones correspondientes a sus comentarios. Dejame mencionarle que como... More 

San Jose, California
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights here. The rooms are very beautiful and huge but it's a little too remote. At first, we were happy to get away from all the noise and crowds but the second day we realized that there is nothing to do. The hotel is so remote that you have to stay in your room or get a... More 

Helpful?
Thank brnman25
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Brnman25, Lamentamos su percepción acerca de nuestro hotel. Déjeme mencionarle que nuestra ubicacion es privilegiada en el Valle Sagrado... More 

San Diego, California
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

Just spent this weekend at the Hacienda. The hotel is centrally located to visit all the local wineries. This place us very clean, spacious rooms but you must book in advance, there are only 12 suites. I would recommend the 2nd floor to get the best views. They do have plans to add 4 more suites. Ricardo and Pedro from... More 

Helpful?
Thank Al4Cabo
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Al4cabol, Gracias por tus comentarios y estadía, sera extendido el agradecimiento al personal Esperamos volver a recibirte nuevamente pronto.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 

Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: $41 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Hotel Hacienda Del Valle Peru/Urubamba, Sacred Valley
Hotel Style:
#8 Romantic Hotel in Urubamba
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