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Hotel Hacienda del Valle

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Hotel Hacienda del Valle
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363 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Evergreen, CO
Reviewed 4 weeks ago

We stayed just for a night in between our travels in Peru. The staff were great, allowed us an early check in and were helpful with arranging transportation for a quick excursion while there. Breakfast buffet was good and included in the room rate. Plenty of English TV stations in the room as well. Tucked up into the mountains in...

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Helpful?
Thank TomRoy
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Tomroy, Thank you for your comments and stay, we hope to see you soon in our hotel. Greetings.

Munich, Germany
Reviewed October 31, 2016

Hotel is very nice. Located in the mountains, 1,8km away from main street and restaurants. The garden is extremely nice. Room was very nice, clean and cosy. We had a nice stay there. To get to another restaurant is @ 30 Solis one way.

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Helpful?
Thank Alexandra185
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hi Alexandra, Thanks for your comments and stay, as well indicas our hotel is ideally located in the Sacred Valley surrounded by unique landscape. We hope to welcome you in our hotel. Greetings.

Oakville, Ontario, Canada
Reviewed October 25, 2016

We stayed one night at the Hotel Hacienda del Valle before heading up to Machu Pichu. The hotel is a beautiful oasis about a 10-15 minute drive from the Ollantaytambo train station to Machu Pichu. After visiting the ruins at Ollantaytambo our tour bus dropped us off at the road leading to the hotel where the hotel shuttle was waiting...

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Helpful?
Thank Carfar478
paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Carfar, Thank you for your great comments, we hope you come back to the hotel. We're making a diary big effort to serve with a high quality stand and service for all guests. Thank you!

United States
Reviewed October 19, 2016

We stayed 2 nights at the hotel. It has beautiful grounds with two resident alpacas. The rooms were large clean and had a nice tub. The hotel is a bit out of the way, but its not hard to get a taxi to pick you up to take you to ollantaytambo or further just make sure to barter with the...

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Helpful?
Thank Tonney18
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Tonney18, Thanks for your comments and stay, hope to meet you soon in our hotel. Greetings.

Florida USA
Reviewed October 18, 2016 via mobile

Loved this place . Friendly staff, large clean rooms . You are rather remote from the little town center but not a big deal. We ate two nights at their restaurant which was very good and tasty . It was nice to be away in the countryside and have a peaceful and restful nights after Hiking the sites all day...

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Helpful?
Thank Maximusgattimus
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Maximusgattimus, Thanks for your comments and stay. We hope to meet you soon again. Greetings.

Reviewed October 6, 2016 via mobile

In the area of Sacred Valley, 1.8km from the main road, lies this authentic Spanish Hacienda. The hotel will pick you up from the main road if they know the time you will arrive. Checkin is efficient. Several trip advisor certificates decorate their reception walls. Coca and a selection of teas are on offer. There is a bar above the...

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Helpful?
Thank Regina E
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Dear Regina, Thank you for your comments, we are happy you enjoyed your stay in the hotel the room and gardens. About the boxes, we have 3 kinds of that, the first one is a courtesy because you didn't take your breakfast, but it contains enough food to replace a breakfast: a jam with cheese sandwich, juice, crackers, chocolate bar,...

Reviewed September 29, 2016

From the alpacas eating the flowers in the gardens to the food at breakfast, this hotel was filled with delights and exceeded expectations at every turn. Our room (which was more like an apartment) was large and had a very welcome deep (if not very long) bath. There was a terrace outside our back door which we didn't get an...

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Helpful?
Thank Jo G
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Dear Jo, Thank your for your visit, we hope your next visit be longer and yu can enjoy the hotel and its services! Regards,

Jersey City, New Jersey
Reviewed September 22, 2016

Lovely huge room, good lighting, big bathtub, great restaurant, beautiful and quiet surroundings. Many options for breakfast. This was one of the nicest places and I'm so glad I stayed here. I felt truly relaxed. My only complaint is that I think they should offer a shuttle/pick-up service from the bus station for guests, as it is very remote.

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Helpful?
Thank alomsastnx
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Thank you for your comments, also we have to clarify we have a free transportation service from the road to the hotel in / out, and if case you need another transfer service we will be glad to arrange for you (applies some charges). We hope see you soon again!

Reviewed September 18, 2016

The staff was friendly and helpful. The grounds were beautiful, and there was a friendly alpaca that roamed around freely, posing for pictures. The TV didn't work but I was ok with that. There was a nice balcony off of our room which was a nice place to sit and read. The biggest downside is the limited options for food....

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Helpful?
Thank Kevin H
paul_palacios, Gerente at Hotel Hacienda del Valle, responded to this review

Thank you Kevin! Also We have to clarify our system TV SAT DirectTv works very well, I understand our personnel assisted you with the problem when you stayed in the hotel. I hope see you soon!!

Reviewed September 14, 2016 via mobile

“Best experience ever had!!! Love the environment and more what kind of people work there, they helped me to return my daughter's best kitty toy when she for got in the room , they made all the arrangement to bring his back to Cuzco !!!! Thank So Much!!!!”

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Helpful?
Thank Silvia D
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Silvia, Gracias a ti por tu estadía! Esperamos volver a recibirte pronto nuevamente! Saludos.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 

Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: $48 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
Number of rooms: 42
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Also Known As:
Hotel Hacienda Del Valle Peru/Urubamba, Sacred Valley
Hotel Style:
#1 Best Value Hotel in Urubamba
#8 Romantic Hotel in Urubamba
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Hacienda del Valle staff and other travelers.
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Questions? Get answers from Hotel Hacienda del Valle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best to advise the hotel of any mobility issues.”
 of 5 bubbles Carfar478, Oct 25, 2016 | Read review
“Check the toilet and shower for functionality before setting in”
 of 5 bubbles DwayneH387, Sep 1, 2016 | Read review
“Try not to get rooms in the 800 range”
 of 5 bubbles richikoo, Aug 29, 2016 | Read review
“The rooms are built in cabins (two to a cabin), each has a unique and different view.”
 of 5 bubbles rafaeleflores, Jul 27, 2016 | Read review
“Make sure you ask for two space heaters!”
 of 5 bubbles mmmay123, Jun 15, 2016 | Read review
5 of 5
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