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Hotel Hacienda del Valle

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Hotel Hacienda del Valle
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397 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Driffield, United Kingdom
Reviewed 3 days ago NEW

Very helpful staff in reception. Best hotel restaurant we experienced during a 6 week tour of Peru and Ecuador. I would definitely stay again! Good location for the Sacred Valley. Worth taking a trip to Moray nearby.

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Helpful?
Thank dswatt2017
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hi dswatt2017, Thanks for your comments, we hope to see you again soon. Regards

Perth, Australia
Reviewed 1 week ago via mobile

The rooms were lovely but that doesn't make up for the service! Don't ask reception to organise any taxi service, they use there own and don't take you where you want. I reserved a table at a restaurant that had great reviews and they ended up taking to me one 5 minutes drive away telling me my restaurant of choice...

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Helpful?
1Thank shazzymachazzy
Patong, Thailand
Reviewed 3 weeks ago

Great staff, amazing gardens and spectacular scenery. Location is a bit off the beaten track but the beauty and quiet are worth the inconvenience. I was dazzled by the colors and variety of the flowers all over the hotel grounds. Breakfast buffet was ok, not so special but the natural beauty and spacious rooms make you forget any small negative...

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Helpful?
Thank Robert G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Robert G, Thank you for your comments and stay. Greetings.

montreal
Reviewed 3 weeks ago

One of the nicest hotel we have in our whole trip in Peru. Rooms are in fact , a kind of cabin , very large , with a balcony , patio chairs , nice view of the surroundings ; the garden is very well kept . Heater is working properly ; as well as the wi-fi . Front desk service...

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Helpful?
Thank gabylu
Mexico City, Mexico
Reviewed 4 weeks ago

Marvelous hotel and surroundings: mountain, flowers and the great cabinets design each one with a tranquil terrace. I'd only suggest improve the heater system: even then every room has a radiator, at some point it was not enough. Another question: why there are not face tissues? Not at the room neither the front desk. About the restaurant: good meals and...

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Helpful?
Thank Lilia G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Lilia, Gracias por tu comentario y estadia, respecto a la calefaccion podemos adicionar 01 calefactor en el caso lo...

Reviewed January 20, 2017 via mobile

Me and my mother stayed 2 nights at the hacienda. We made the reservation the same day, so when we arrived there was noone at the front desk neither around the area. Well, we left our luggage at the reception and came back in the evening. Checking-in then was no problem, the room was amazing big. Bathroom a bit moulded...

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Helpful?
Thank Irina H
LaBelle, Florida
Reviewed December 19, 2016

Very good rooms, excellent front desk service, dining room food and service was excellent.” Rooms had an outside balcony or area to sit and enjoy the surroundings. Guest services were very good at calling our travel agent and arranging for transportation.

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Helpful?
Thank Bmarchal5054
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Bmarchal5054, Thank you for your stay and comments, we hope to see you again soon in our hotel. Greetings.

Reviewed December 17, 2016

Excellent service and a great buffet breakfast. It's a beautiful place with a great land scape for picture taking. The people here wil go out of there ways to help your stay to be an excellent one. I really commend those who help us during our stay and even drove us to the hospital, thanks.

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Helpful?
Thank Hector G
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Hector G, Thank you for your comments, we are always happy to serve you. We hope to see you again soon. Greetings.

Ottawa, Canada
Reviewed December 17, 2016

One of the most beautiful hotels I've ever stayed at. Tucked away from it all. The room was amazing and the grounds spectacular. The employees were welcoming and helpful. The food at dinner was delicious. The breakfast was okay.

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Helpful?
Thank Bernie_Sheila1
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Bernie_Sheila1, Thank you for your comments, you are always welcome in our hotel. We hope to see you again soon. Greetings.

Auburn, South Australia
Reviewed December 16, 2016

Helpful staff and accomodating kitchen who opened up earlier than usual for us to provide breakfast to expedite our early get away, they also provided a very nice snack pack for our journey, very thoughtful. Beautiful grounds and comfortable beds. Very pleasant.

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Helpful?
Thank Ladymaupassant
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hello Ladymaupassant, Thank you for your stay and comments, we hope to see you soon in our hotel. Greetings.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 

Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range: $51 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
Number of rooms: 42
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Also Known As:
Hotel Hacienda Del Valle Peru/Urubamba, Sacred Valley
Hotel Style:
#1 Best Value Hotel in Urubamba
#8 Romantic Hotel in Urubamba
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Hacienda del Valle staff and other travelers.
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Questions? Get answers from Hotel Hacienda del Valle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Every chamber has a private terrace. It called my attention the option to have triplet rooms with 3 double beds! Very comfy!”
 of 5 bubbles 558liliag, 4 weeks ago | Read review
“Rooms were quiet and plenty of space,”
 of 5 bubbles Bmarchal5054, Dec 19, 2016 | Read review
“Excellent service.”
 of 5 bubbles hectorgA4834WP, Dec 17, 2016 | Read review
“All of the rooms and locations looked great.”
  • View of the thunder storm from our patio on our first night. Amazing!
  • View from our back patio.
 of 5 bubbles E5869ZJjakem, Dec 13, 2016 | Read review
“Best to advise the hotel of any mobility issues.”
 of 5 bubbles Carfar478, Oct 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question