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Ollantaytambo Train Station, Ollantaytambo 080108 Peru
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About

#1 of 38 hotels in Ollantaytambo
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
GreenLeaders Silver level
Located on the Ollantaytambo train station, El Albergue is only one train stop away from Machu Picchu and close to many interesting attractions. El Albergue dates back to 1925 and maintains the charm and elegance of the early 20th century while offering modern day requirements such as free high speed internet and in-room telephones. Owned by artist Wendy Weeks, this hotel has beautiful gardens, delicious food featuring ingredients sourced from the on property organic farm, coffee roastery, cañazo distillery and special attention to decor. Room rates include 2 guests, any additional guests will be and added charge.
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Property amenities
Free internet
Sauna
Free breakfast
Bicycle rental
Hiking
Books, DVDs, music for children
Highchairs available
Car hire
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Horseback riding
Bicycle tours
Evening entertainment
Patio
Walking tours
Board games / puzzles
Taxi service
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
First aid kit
24-hour check-in
24-hour front desk
Laundry service
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Room features
Bathrobes
Desk
Fireplace
Housekeeping
Safe
Telephone
Bath / shower
Hair dryer
Bottled water
Private bathrooms
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Family
Charming
Languages Spoken
English, Spanish

Location

Full view
90Good for walkers
Grade: 90 out of 100
23Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2187Reviews11Q+A100Room tips
Traveler rating
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  • 58
  • 19
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Most Recent
Chris M wrote a review Sep 2022
Vancouver, Canada7 contributions
+1
Oh my gosh. I can’t say enough good things about this hotel. It’s gorgeous and one of our favourite hotels on our three week Peru trip. We wished we had more time here! Finding it was a little hard, you need to go past the train gates as it’s entrance was located at right on the train tracks. HOWEVER, you do not have to worry about trains disturbing you while you slept as the trains stop in the evening. It was very handy as we basically woke up walked out the steps and the trains were ready to take us to Machu Picchu. We were lucky we had some time because we found out they offer a Pachamanca feast. We signed up for the tour and it was a once in a lifetime experience. Highly recommended!! It’s a group tour but you get your own table and don’t have to mingle with other guests. Which we liked because it gave us privacy.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Book the Pachamanca feast a day before. Take their in house tours. Try their alcohol that they...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded 3 days ago
Hello guys, thank you for sharing your experience, we are happy that it was satisfactory. the Hostel always tries and strives to provide an unforgettable service. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
exploratoriella wrote a review Sep 2022
New York City, New York13 contributions38 helpful votes
Hotel's Favorite
I don't understand how this hotel is not booked full years in advance. It is the perfect staging area for a Machu Picchu visit, as it is literally on the train platform. Yet at the same time, it is a super lovely, unexpectedly bucolic little hotel with beautiful gardens. I was worried that the train would be loud, but we stayed in August and the train wasn't that loud (just a couple whistles before departure) and seemed to stop at 9 or 10. We're NYers so maybe we have high noise standards, but honestly, it was shockingly a non-issue. Hotel restaurant was also delicious, and they were incredibly gracious throughout -- they made us sandwiches to take and gave us coffee in the morning, because our train left at 6am so we didn't have time to eat properly. And they stored our luggage so we could take the bare minimum to Machu Picchu. We were also doing the 2D trek to MP, so it was great to be able to sleep in (the rest of our group came from Cusco at 4am!) Highly recommended!
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: We had a great room upstairs, facing hte mountain, with 2 twins and a queen -- perfect for a family.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded 4 weeks ago
Dear exploratoriella, Thank you for your comment, we are happy that your experience with us was fantastic. El Albergue also has 2 restaurants, chuncho and the lodge that uses products directly from our organic garden. We work every day to provide a very good experience to our guests. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maps692970 wrote a review Sep 2022
3 contributions
The rooms were clean and safe, the hot water didn’t work well but for a night of rest that was greatly needed it was perfect and the staff was absolutely wonderful! They provided ear plus but once you fell asleep you didn’t really hear the train, the restaurant and coffee shop were amazing as well!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded 1 week ago
Dear Maps, Thank you for your comment, it helps us improve. The hostel always cares about taking care of details, every day. On our property there is not only the hotel but also the organic garden, distillery and cashier roaster, which you can visit without any problem, and if you want a tour you can also request it at the front desk. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
acasanueva13 wrote a review Sep 2022
Santa Barbara, California18 contributions8 helpful votes
+1
El Albergue is a quaint, but beautifully appointed Inn. It is and was the old train station. It is also located right next to the Urubamba River. El Albergue also has it’s own farm, distillery and coffee roasting facility. It is also located close to the city center and the archeological ruins. There are many hikes available right from the Inn. The rooms are well appointed and the staff super friendly and helpful. The food at the Inn is exceptional. The staff was able to help us with a lot of our planning ie Machu Picchu along with transfers to and from Cusco. Best of all you are at the train station! Board and go. Board and come home.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded 3 weeks ago
Dear acasanueva, Thank you for sharing your experience with us. We are happy to know that you enjoyed your stay with us. The Hostel is many years old and each time it tries to improve and provide a unique and different experience. Thank you for choosing us. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
catnjk07 wrote a review Sep 2022
Boston, Massachusetts18 contributions17 helpful votes
We booked the family 2 bedroom suite. It was roomy, kitchen was a plus. The hotel itself is beautiful. We did Pachamanca lunch at the farm and it was amazing! It is a must! Yes it can get noisy at times when train comes by but it didn't bother us much. Helen helped me book tours to machupicchu and sacred valley through the hotel. It was very convenient. And our guide, Sergio, was the best! He was so knowledgeable, accommodating, friendly, fun, and most importantly takes awesome pictures like a pro. We really enjoyed his tour. I highly recommend to book with him through the hotel.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded 3 weeks ago
Dear Catnjk, Thank you for sharing your experience with us, we are happy that it was successful. We care that our clients are always satisfied, that is why we can recommend tours and experiences. The garden and our restaurants give a plus to your stay with us. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
frasergabriela wrote a review Aug 2022
My kids had amazing time at El Albergue! They love to there . They get see a lot of plant and animals. The food was amazing and also customer service. The place is save and confortable also really close to the ruins.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded 4 weeks ago
Dear Gabriela We are happy to know that your experience with us was satisfactory. El Albergue, the organic garden, our restaurants, the distillery and roasting make our property a unique experience. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andreaaa_cot wrote a review Aug 2022
19 contributions22 helpful votes
The hotel wasn't terrible, but for the price we paid, we were extremely disappointed with our stay. First, the showerhead fell off when we arrived, and the bathroom sinks had mold growing on them. There was no working wifi in the rooms, and on the last day, there was no working wifi in the whole hotel. Very poor breakfast as well. If we had paid a fraction of the cost, it would've been a reasonable stay, but this is way overpriced for what you're getting. You also hear the train going all night, even in the "quiet" rooms, so it wasn't great. To top it off, one of the receptionists was not nice. She was extremely pretentious and not very helpful. I would not recommend this place to anyone.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded 3 weeks ago
Dear Andrea, We are sorry that your experience with us was not satisfactory. As I explained and responded to you before, we are always concerned that the experience of our clients be optimal, that is why we can attend to any mishap immediately, as long as it is reported on time. once again sorry for not covering your expectations. Definitely, all the errors or problems mentioned to date have been fixed. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claire B wrote a review Aug 2022
Cusco, Peru2 contributions
The location, ambiance and service of El Albergue are perfect. There is a sauna that is so relaxing and a perfect temperature. The breakfast service is delicious and, whether you choose the restaurant or the patio, the ambiance is so settling and relaxing. The rooms are beautiful. The bathroom is elegant. Everything seemed easy when I stayed there.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: If you are sensitive to noise, it might be best to tell reception that. The hotel is located on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded Aug 25, 2022
Dear Claire, Thank you for sharing your experience with us, we are happy that your stay was satisfactory. We also invite you to our CHUNCHO restaurant located in the Plaza de Armas, a unique restaurant with traditional and local food. We hope to continue being your first option in your trips to Cusco Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hirak B wrote a review Aug 2022
5 contributions
It’s a very conveniently located hotel on the trip from sacred valley to Machu Picchu. It’s located right inside the train station and thus very convenient for the hikers to catch early morning trains to and late evening train back from Machu Picchu. Breakfast is very good with made to order eggs. Rooms are spacious, comfortable and in a rustic setting matching the sacred valley surroundings (no TV, but comfortable outside chairs to enjoy the mountains). The room heating system doesn’t come on before 5 pm and is not very stable. Ask for rooms at the back (which we were lucky to get) to be farther from the obvious train noise.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded Aug 25, 2022
Dear Hsbas, Thank you for your comment, it helps us improve. We care about improving day by day so that our customers have a good experience. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roni M wrote a review Aug 2022
13 contributions
This place is magical. We didn't stay here but we did experience their distillery tour, coffee tour and Pachamanca Lunch. They cooked for us the way the local cook in this part of town. This place is a fully functional farm but you would never know until you took these tours. Everything here is fresh and locally grown. You have to go here for the unique experiences it has to over. We had lamb, chicken, beef with amazing vegetables and sauces. The cocktails were also delicious. We would definitely go back.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded Aug 17, 2022
Dear, Thank you for sharing your experience with us, we are happy that you liked your experience in our organic farm, TEl Albergue also has a restaurant that uses organic products from our farm, with home made pasta, and the cafe mayu where you can taste our coffee and different desserts such as our legendary brownies. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$55 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el albergue ollantaytambo hotel ollantaytambo
LOCATION
PeruCusco RegionSacred ValleyOllantaytambo
NUMBER OF ROOMS
16
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Frequently Asked Questions about El Albergue Ollantaytambo
Which popular attractions are close to El Albergue Ollantaytambo?
Nearby attractions include El Albergue Farm (0.07 miles) and Cusco-peru- Ollantaytambo (0.05 miles).
What are some of the property amenities at El Albergue Ollantaytambo?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at El Albergue Ollantaytambo?
Top room amenities include a desk, a fireplace, and a view of the mountains.
What food & drink options are available at El Albergue Ollantaytambo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to El Albergue Ollantaytambo?
Conveniently located restaurants include El Albergue Restaurant, Apu Pitusiray, and Cafe Mayu.
Are there opportunities to exercise at El Albergue Ollantaytambo?
Yes, guests have access to a sauna during their stay.
Which languages are spoken by the staff at El Albergue Ollantaytambo?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to El Albergue Ollantaytambo?
Many travelers enjoy visiting Archaeological Park Ollantaytambo (0.5 miles).
Does El Albergue Ollantaytambo have any great views?
Yes, guests often enjoy the mountain view available here.