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4.5
#1 of 32 hotels in Ollantaytambo
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Located on the Ollantaytambo train station, El Albergue is only one train stop away from Machu Picchu and close to many interesting attractions. El Albergue dates back to 1925 and maintains the charm and elegance of the early 20th century while offering modern day requirements such as free high speed internet and in-room telephones. Owned by artist Wendy Weeks, this hotel has beautiful gardens, delicious food featuring ingredients sourced from the on property organic farm, coffee roastery, cañazo distillery and special attention to decor. Room rates include 2 guests, any additional guests will be and added charge.
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El Albergue Ollantaytambo is celebrated for its stellar location, a stone's throw from the Machu Picchu train, making it a favorite for area exploration. Guests often laud the hotel's value, enjoying plush accommodations without breaking the bank, despite occasional remarks about costly extras. The staff's dedication shines, with reviewers frequently commending their exceptional service and travel support.
The hotel's amenities, including an organic farm and distillery, contribute to its charm and diversity. A tranquil atmosphere is crafted through Peruvian art and garden vistas, while spotless rooms and organic fare underscore the hotel's commitment to cleanliness. While rooms are admired for their aesthetics and comfort, a few guests find them simple.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Exceptional
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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I don't understand how this hotel is not booked full years in advance. It is the perfect staging area for a Machu Picchu visit, as it is literally on the train platform. Yet at the same time, it is a super lovely, unexpectedly bucolic little hotel with beautiful gardens. I was worried that the train would be loud, but we stayed in August and the train wasn't that loud (just a couple whistles before departure) and seemed to stop at 9 or 10. We're NYers so maybe we have high noise standards, but honestly, it was shockingly a non-issue. Hotel restaurant was also delicious, and they were incredibly gracious throughout -- they made us sandwiches to take and gave us coffee in the morning, because our train left at 6am so we didn't have time to eat properly. And they stored our luggage so we could take the bare minimum to Machu Picchu. We were also doing the 2D trek to MP, so it was great to be able to sleep in (the rest of our group came from Cusco at 4am!) Highly recommended!
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip:We had a great room upstairs, facing hte mountain, with 2 twins and a queen -- perfect for a family.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded Sep 4, 2022
Dear exploratoriella, Thank you for your comment, we are happy that your experience with us was fantastic. El Albergue also has 2 restaurants, chuncho and the lodge that uses products directly from our organic garden. We work every day to provide a very good experience to our guests. Regards,
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We booked a day trip to Machu Picchu through El Albergue and it was perfect. They had all of our tickets printed for us (train, bus, MP), and the location could not be better (the entrance is on the platform where you board the train). The boxed lunch was delicious and adorable (inclusive of a sandwich, nut mix, brownie, quinoa bar, fruit, and veggie in a branded cloth baggie that I reused on the trip). Valentine, our guide, was extremely knowledgeable and unbelievably accommodating. At the end of the tour he literally ran ahead of us to get a good spot in the bus line.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We booked the Casita at El Albergue for two nights before our Inca Trail trip, and it was the most relaxing, peaceful retreat. The Casita was gorgeous, inside and out, and the grounds featured lots of plants and flowers, a nice patio to sit on and enjoy the breeze, and hammocks with an amazing view of the Andes in the distance. There were even bunnies in pens outside our house- so cute!
Despite being right on the train platform, there was barely any noise that we could hear. Our room came with a basket of fruit, bottled water, and chocolate- it was such a nice touch. We had dinner at the restaurant, which was delicious. Attentive service and fresh, local food. The front desk staff was incredibly helpful- they arranged for car service for us from Cusco to the hotel and also took care of us the morning of our trek as we were leaving. They understand the needs and concerns of those preparing to hike the Inca Trail and go out of their way to make sure you're not overwhelmed. It was much appreciated! My only regret is that we didn't stay long enough to take advantage of the sauna (complimentary with your stay!)
This is the best place to stay before or after a trip to Macchu Picchu, hands down.
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Date of stay: November 2019
Value
Service
Sleep Quality
Room Tip:If you want total seclusion and quiet, book the Casita. It's set further back from the rest...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent one night here for a quick getaway with friends. Our stay was fine overall—lovely property and comfortable, clean rooms—but lacking in some pretty basic ways that just couldn’t justify four, let alone five stars.
At check-in we were waiting for several minutes for someone to come to the desk. It wasn’t clear that there was anyone working reception. We had negotiate given that the cost we paid was higher than quoted when booking online through a third party site.
The room we were given wasn’t the one we thought we’d booked, but it was nice, clean, and comfortable, if on the small side. Linens were excellent, but otherwise amenities were lacking—other than two containers of liquid soap, there was nothing in the way of lotion or conditioner.
Breakfast in the morning ought not be called that. The portions were absurdly small, with the tiniest cups of coffee and three slices of toast the size of crackers. We left hungry. Requests for additional coffee and more toast were fulfilled, but with lots of attitude. To that end, a place that markets itself as local, natural, and organic ought not serve margarine in place of actual butter. We’ve had more substantial breakfasts at hostels in Cusco.
The wifi was spotty at best; if you need to connect, be sure you can tether.
The grounds here are really amazing, and were a highlight of our quick stay.
Staff seemed ambivalent, if a bit reluctant to go out of their way, with the notable exception of the bell staff who helped us with our bags.
Even with the rate mixup, we got a good deal. Can’t fathom paying the regular rate, though. Live locally and would be open to another stay, but not especially eager for it.
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Date of stay: January 2022Trip type: Traveled with friends
Room Tip:Make sure to get a room away from the tracks. Wifi is spotty in rooms. Bring snacks as portions...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 3 nights. Staff were helpful and friendly, and stored our luggage while we went off to Machu Picchu for 2 nights (train only allows 10 kg of luggage - they have only overhead storage above the seats). The hotel offers a special "Pachamama Lunch" for $40 that is definitelly worth the price. The experience includes a tour of their organic garden, coffee roasting operation and distillery. The lunch is baked in an underground oven; apparently it is a traditional Peruvian celebratory meal. Delicious,
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded Oct 16, 2022
Dear Linda, Thank you for your comment, we are happy that you enjoyed it, El Albegue during all the years in operation has been innovating and creating experiences so that our guests and visitors spend unique and special days. Regards
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This little inn is perfection. It’s not luxurious but marvelous in all aspects, The architecture is delightful and our second floor room overlooking the gardens and the ruins in the distance was very spacious, clean and comfortable. There is a small fridge, writing desk, hair dryer, safe and robes. Rooms only have 220 plugs so bring an adapter. Our room had a lovely balcony with rocking chairs where we enjoyed sitting in the fresh air looking at the view and listening to the birds. Shower had great hot water and pressure with shampoo and soap furnished. The small restaurant is wonderful: there is a coffee shop, indoor restaurant and outdoor terrace seating. The servers are gracious and the food is delicious. The desk staff was very helpful and all times customer-service oriented. El Alberque is a very short walk to the Ollantaytambo plaza and dozens of restaurants. PeruRail and IncaRail offices are within 5 minutes. This is a wonderful place to lay your head for the night and soak in some charm. Absolutely delightful!
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip:Rooms on the back facing gardens are quiet but use your sound app on your phone for a peaceful night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lida Del Alamo Guest Relations, Atención al huésped/Recepción at El Albergue Ollantaytambo
Responded Feb 11, 2023
Dear, Thank you for your feedback, we are happy that your experience with us has been a good one. The Lodge still maintains a rustic style in its construction, using traditional materials such as wood, adobe and tiles, without breaking the harmony in the environment. During all the years in operation, it has been evolving, improving and innovating, to provide different and unique experiences to our guests and visitors. regards
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First class boutique hotel clearly well cared for. Our first room, Room 1, in which we spent two nights prior to our departure to Machu Picchu, was on the slightly small side but just fine in every way. When we returned, 3 days later, we were in Room 18, a much larger and more impressive room than Room 1, but with a couple significant disappointments. First the good: Very large, with desk, high ceilings, several chairs, small couch, several windows overlooking gardens, a large bathroom, and two beds. Appropriately squeaky wooden floors (cold underfoot). Very clean. Also a semi private porch also overlooking the gardens. Comfortable beds. Now the downside(s): TERRIBLE lighting in main room. Essentially one bulb, probably about 100 watts, for lighting a very large room with high a ceiling. No light for the desk, and poorly placed (too low) and awkward controls for the night stand lamps. Bathroom lighting just adequate. Shower/tub combination with a half-door for shower. Difficult to adjust water temperature prior to entering shower because of half door. Adjust temperature with tub spout, and then rapidly switch to shower and jump back to avoid initial couple seconds of cold. And then be careful to avoid water spraying out the open half onto the bathroom floor. (Unless you are 6’ plus, you won’t be able to reach the ridiculously high spout to redirect the spray. Note: both rooms, indeed the entire hotel, had nearly useless Wi-Fi. Cellular data was much faster.
The above notwithstanding, we would definitely stay at the El Albergue again, even in room 18! The staff was helpful and responsive. The grounds beautiful, peaceful, inviting. The restaurant was excellent. Be sure to visit the organic garden, the distillery, the much more peaceful path to town nearby (see maps.me or google maps).
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip:Look for the straight dirt path to town it’s adjacent the organic garden and distillery. Far less...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This creatively restored railway station and compound is the perfect launchpad for any number of adventures in the Sacred Valley. We loved the balcony room with view on the lush garden and the volcano that dominates the valley. Rustic but tastefully luxe furnishings in the rooms - excellent shower and bathroom area - lots of little touches that make a hotel special. The dining room offerings, at breakfast and other meals, is outstanding. The staff is friendly and very helpful. And El Albergue staff will organize your Machu Picchu adventure, or explorations into the Sacred Valley - with excellent drivers and guides. Their packed lunches are also outstanding. We wish we could have stayed for months!
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Date of stay: December 2019
Value
Location
Service
Room Tip:The balcony rooms on the 2nd floor are a little more pricey, but worth it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for one night, it was great that we could just walk into the hotel after a long and exhausting day. Although it's located just right next to train station, you won't hear anything. We stored our luggage before we went to Machu Picchu so we could travel light. We stayed in a little farm house surrounded by the garden, the surrounds is lovely. But we didn't have much time to spend there. We also had dinner at the restaurant, the portion size is huge and tasty too.
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our destination and main point of interest is to reach Machu Picchu. This stop on the road was a peaceful moment and a very nice rest and discovery. The hotel is made of small 2 floor individual houses, with very nice gardens and outdoor space. Reaching the center of the town is a walk away, and you are just in the middle of the train station to go to Machu Picchu. The bar and restaurant serves typical and elaborated drinks and dishes from the area. Definitely a place to stay !
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After much research we decided to stay. in Sacred Valley first and then to Cusco for a couple of days prior to the Inca Trail. I did not have trouble acclimating, however there were people in our group who did not go to Sacred Valley first and had difficulty on the trail with the altitude.
We offer transportation from Cusco to Ollantaytambo. If you rent a car, you can drive yourself. We offer validated parking at the train station in Ollantaytambo.
There are more places to choose from in the Ollantaytambo area.
PRICE RANGE
$161 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el albergue ollantaytambo hotel ollantaytambo
LOCATION
PeruCusco RegionSacred ValleyOllantaytambo
NUMBER OF ROOMS
24
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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