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Carretera Hiram Bingham Km 7.5 Aguas Calientes, Machu Picchu 08680 Peru
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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$1,345
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Traveler (1737)
360
Panoramas (10)
Room & Suite (462)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Contactless check-in
  • Contactless check-out
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Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 55 hotels in Machu Picchu
Location
Cleanliness
Service
Value
Travelers' Choice
No picture of Machu Picchu can prepare you for seeing it with your own eyes. Perched high in the Andes, it is one of few places in the world that can be described as truly unmissable. It’s on everyone’s travel wish list, attracting a million visitors each year. But there’s only one way to see it in style: by staying at Belmond Sanctuary Lodge. When we say we’re one of a kind, we mean it. Belmond Sanctuary Lodge is the only hotel that sits at the entrance of the ancient Inca citadel of Machu Picchu. For years we have been the unofficial gateway to the Inca world, inviting our guests to explore with unrivalled access and expert guidance. While most visitors to the citadel endure a winding bus ride from Aguas Calientes, our snug retreat is a few footsteps away. Wake before sunrise and be the first through the gates. The mountains look magnificent emerging from a thick cloak of mist, and Machu Picchu is stunning in solitude. Stop, breathe and soak it all in.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Hiking
Children's television networks
Body wrap
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish
2,643Reviews52Q+A100Room tips
Traveler rating
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Popular mentions
Raquel A wrote a review Dec 2020
4 contributions
We were lucky to be able to go to Machu Picchu after the recent protests and the fact that it was basically just opened up two days before we were scheduled to go in. The hotel did a great job answering my questions about a potential cancellation that could have happened if the protests would have continued. We received a text the day of our arrival alerting us that it was raining in Aguas Calientes. I also got a call to ask if I was in the train already (I was). We were received in the bus station at around 3 pm by Rocío who was lovely. The weather was clearing up and looking beautiful. When we got to the hotel, the staff gave us two lemonades (choice of hot or cold beverage) that were delicious. They checked us in and we went to our room. A beautiful room with what I think was the best view out of any hotel I've been in. The food was really good. I tried the alpaca, the quinoa, and the ceviche. I liked the alpaca the most. The breakfast was delicious. The chicharrón was excellent. The juices were really good and the breads were the best. The jams were made right there. It was all made to order as buffets are not allowed due to covid-19 restrictions. Spa services were not available but there were only 3 rooms occupied total so we basically just had the hotel to ourselves. The pisco & papas were really good. I got to make a pisco sour and eat delicious potatoes.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Rhay Ocsa, Guest Services / Front Office at Belmond Sanctuary Lodge
Responded 4 weeks ago
Dear Ms. Raquela574; Thank you for your valuable time in sharing your comments on TripAdvisor. I am happy that you enjoyed your stay with us and felt safe with all the measures taken by our team at Belmond Sanctuary Lodge. Thank you for highlighting the quality of our food, the attentiveness of Rocio, and for your trust related to us. We wish you good health and hope to see you back in the near future. Sincerely, Michael Leitao General Manager
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Todd W wrote a review Dec 2020
7 contributions2 helpful votes
We were a bit weary of spending so much money to stay at the lodge when accomodations were much cheaper in Aguas calientes but we are so glad we did. Staff was attentive, professional and incredibly accomodating and small things like knowing our names was impressive. The views were breath taking, The food was terrific (hard to understand how they can have such fresh amazing meals in such a remote location) I celebrated my 5oth birthday here and it was a birthday to remember!
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Review collected in partnership with this hotel
Date of stay: November 2020
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Sleep Quality
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Response from Rhay Ocsa, Guest Services / Front Office at Belmond Sanctuary Lodge
Responded Dec 19, 2020
Dear Sir / Madam, Thank you for sharing your comments on Tripadvisor. I am happy that you enjoyed your stay with us and felt safe with all the measures taken by our team at Belmond Sanctuary Lodge. Thank you for highlighting our food and staff attentions, and for your trust relayed upon us. We wish you good health and hope to see you back in the near future. Sincerely, Michael Leitao General Manager
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Sashajol wrote a review Nov 2020
San francisco 1 contribution
For traveling during COVID-19, this is the way to go. Worth it just with the views alone from the spectacular gardens. The rooms are small, but luxurious. Breakfast was incredible each morning. The pisco tasting was fun!
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from Rhay Ocsa, Guest Services / Front Office at Belmond Sanctuary Lodge
Responded Nov 21, 2020
Dear Sashajol, Thank you for sharing your comments with us and the Trip Advisor community I am happy that you enjoyed your stay with us and felt safe with all the measures taken by our team at Belmond Sanctuary Lodge. Thank you for highlighting the luxury of our rooms, the incredible breakfast, and the beauty of our gardens. We wish you good health and hope to see you back in the near future. Sincerely, Michael Leitao General Manager
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The Gym Lad wrote a review Apr 2020
St. Catharines, Canada440 contributions156 helpful votes
Belmond is literally one of my personal favorite hotel brands! Although it is less known compared to Four Seasons and Ritz-Carlton. The stay was fabulous, from check-in to check-out, everything went so smoothly. The Belmond Hotel Machu Picchu is located at the door of Machu Picchu, not far from the mountains at all, which saves a lot of effort for tourists who visit early in the morning. Our rate came with meals, and it’s excellente. Overall a very comfortable stay!
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Date of stay: June 2019Trip type: Traveled with family
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Response from belmond_hotels_peru, Manager at Belmond Sanctuary Lodge
Responded Apr 28, 2020
Dear Thegymlad, I appreciate the time that you took to share with the TripAdvisor Community your experience at Belmond Sanctuary Lodge. It’s a pleasure for us to know that we are included in your favorite brands, It makes us feel special and proud that all Belmond's properties are making great memories in our appreciated members. Thank you for your special comments and recommendations and be sure that you will keep finding special experiences with the Wonder World of Belmond. Sincerely, Michael Leitao Manager On Duty
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Cherie C wrote a review Apr 2020
Sydney, Australia503 contributions115 helpful votes
+1
My husband and I have recently returned from a trip to Peru. During our time here, we had 1 night at Belmond Sanctuary Lodge. Location : It is truly about the location. It is literally a hop-skip and a jump to the gates of the park. On our first day, we arrived just before lunch and had a private tour of the ruins pre-organised. Then the following morning, we were up early and in the park before the tourists arrived and wandered around the grounds by ourselves. This is the beauty of staying at the lodge. Again, it’s all about the location. We left Machu Picchu after lunch and headed back to Cusco. Accommodation : Our room, number 12 was lovely, but nothing over the top. However, there was nothing to complain about. The room was large, clean and with nice amenities. And they kindly upgraded us, which was a pleasant surprise. Food and Staff : Due to our short time here and our tight schedule, the only meal we had at the hotel was dinner and it was exceptional! The food that we chose was amazing and our waiter was excellent! To our surprise, they even prepared a birthday dessert for my husband, as they had his details on file from our booking. That was certainly a nice and unexpected touch. Before dinner we went to the free "Pisco and Potato Tasting” at the bar. This was where they talked to you about the origin of Pisco and taught you how to make some different Pisco cocktails. You also had the opportunity to taste a few different varieties of potatoes from the region, as Peru grow around 3,500 potatoes. Pricing : We had a package, which included 2 meals a day (breakfast and dinner) and our accommodation. It’s not a budget hotel, but you do get what you pay for. It's all about the LOCATION, the quality of food and the attentive staff. Overall, the hotel exceeded our exceptions and I would not hesitate to recommend it to others who are looking for quality accommodation and an exceptional location to Machu Picchu. Regards, Cherie Sydney, Australia
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Date of stay: March 2020
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1 Helpful vote
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Response from belmond_hotels_peru, Manager at Belmond Sanctuary Lodge
Responded Apr 24, 2020
Dear Cherie , Thank you for taking the time to remember us and to share such detailed review with the TripAdvisor community. As you are highlighting, yes, our location is a very important part of the experience to be here with us, in the top of the mountain, next to the Machu Picchu entrance literally, I’m so happy to read that you’ve enjoyed the Lost City of the Inkas very early in the morning, spending time there without crowds and taking all the good energy that this place provides to its visitors. I appreciate that you choose us to celebrate your husband’s birthday and I’m so happy to know that we could make him feel special. Thank you again for your recommendations and be sure that I will let our staff know about your good review Sincerely, Michael Leitao Manager On Duty
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PRICE RANGE
$547 - $1,595 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
machu picchu sanctuary lodge by orient-express hotel machu picchu, machu picchu sanctuary hotel, sanctuary lodge machu picchu
LOCATION
PeruCusco RegionSacred ValleyMachu Picchu
NUMBER OF ROOMS
31
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Frequently Asked Questions about Belmond Sanctuary Lodge
Which popular attractions are close to Belmond Sanctuary Lodge?
Nearby attractions include Santuario Historico de Machu Picchu (0.2 miles), Huayna Picchu (0.6 miles), and Intipuncu (0.7 miles).
What are some of the property amenities at Belmond Sanctuary Lodge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Belmond Sanctuary Lodge?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Belmond Sanctuary Lodge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Belmond Sanctuary Lodge?
Conveniently located restaurants include Full House Peruvian Cuisine, Julian Restaurant, and Alpakitay resto-bar.
Are any cleaning services offered at Belmond Sanctuary Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Belmond Sanctuary Lodge?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Belmond Sanctuary Lodge?
Many travelers enjoy visiting Santuario Historico de Machu Picchu (0.2 miles), Temple of the Sun (0.2 miles), and Temple of the Three Windows (0.2 miles).
Does Belmond Sanctuary Lodge have any great views?
Yes, guests often enjoy the mountain view available here.