Excellent hotel in every aspect. Everyone was so helpful and accommodating. Jorge Loayza went above and beyond to help before and during our arrival. I have stayed in many 5* hotels and I can say that it is rare to find such incredible service. Rodrigo also was extremely helpful and went above and beyond to help. In the restaurant, Daniel was wonderful. The hotel is in a great location and they help you with everything you need while traveling. If you’re hesitating on where to stay in Lima, chose this hotel. You won’t be disappointed.

Excellent Hotel and freat location. We stayed again in this hotel on the Executive floor, here we got a truly unparalleled experience, thanks to the staff: Katty, Jean P, Michelle, Jessica and Diana, where more than great, they will do their best to make you relaxed and enjoy your stay. In the pool area, our new friend Joan from the Roof Top Bar was wonderful and really helpful and friendly along with his other companions as well as enjoying the pool with the best view of Lima and excellent drinks. The Room was always impeccable thanks to Giovani, who was always attentive to our needs in addition to making us feel at home. Thank you again Hilton Miraflores .... we´ll keep coming back

We stayed at this hotel a few nights ago upon our arrival into Lima after a red eye flight from Atlanta. The hotel is very nice and modern and the guest service was beyond my expectations. Our front desk agent, Veronica, went out of her way several times to make sure we were well taken care of. Since we arrived at the hotel around 7:45 a.m, our room was not ready but she allowed my 2 kids and I to relax in the executive lounge and stretch out and relax while the room was ready. Then when the room was ready, she personally came to the executive lounge to escort us to our room. Our room already had our luggage placed in there and the room was very modern in decor and a very large shower which we were grateful for. The concierge at the desk, Mario, was extremely helpful in suggesting some easy activities for us as well as during our check out process. During checkout, he knew I was handling a lot in order to make my domestic flight to Cusco and needed to eat breakfast so he told me to give him my keys and he would have everything handled by the time we got back from breakfast and he sure did. He loaded our bags for us to in our Citycab. Then there was Jose at the restaurant. My daughter asked for a chocolate croissant which they did not have any. He didnt give up. Jose went into the kitchen and asked them to have chocolate syrup spread across plain croissants and he presented them to us. Also when we were leaving, he knew we were heading to the airport. He chased us down to offer us 3 bottles of water. I'm currently staying at a high end luxury resort in the Cusco area where it's supposedly 6 star service but these folks in addition to the other people we encountered at the Hilton made our first impression of Peru and the Peruvian culture delightful. I'm a hotelier in the US and if these fine people worked at my hotels, I would not need to worry at all. Kudos to the leadership and all staff at this hotel, especially Veronica (front desk), Mario (concierge) and Jose (restaurant).