Once an international traveler's fave, new owners have soured a classic. Price hike, unresponsive service, no breakfast - not even coffee available, noisy, paint smells and Wi-Fi in the lobby only. Getting there, I had problems with cancelled flights. They charged me 2 nights for 1 night stay. The disinterested receptionist was really a spoiler, as well. Will look for new options elsewhere!
Let’s start with the good things: Good location in the heart of Lima Beautiful decor in parts of the hotel Cheap That’s about it. Be aware that the rooms are box like, beds are unclean, rooms are dirty, no fans or air-conditioning, security in the rooms isn’t great (would NOT recommended for a solo traveller) and the breakfast in the morning was pretty awful (it can’t be that hard to make an egg). Point here is that although the pictures make it look like a beautiful boutique hotel, the rooms are so bad that you should definitely think twice before booking here (especially after an 18 hour flight like we did when all we wanted was a clean secure room for the night!).
This hotel is located within walking distance of so many historic sights and great restaurants in Lima. The hotel building itself is interesting and historic! The staff here are very kind and helpful. I would definitely visit here again.
The hotel is located in a period property right in the old town, with many places of interest within an easy and short walk. Rooms are different and so is their decoration or size, but as far as I could see they are well kept and clean. I asked for a quieter room, as I was coming after a long haul flight, and they gave me one on the last floor, which was great. And then, as the streets around were fenced off by police for security reasons, it was even quieter. The terrace on top is also very nice. Staff were kind and helpful. I cannot comment on their command of Engligh, as we talked in Spanish.
There is no English speaking people that i spoke to. There is no breakfast included with the room. The lady at the front desk was rude. There is no help with the luggage for the elderly. The price goes up when you are North American. My first experience here was decent, but it appears ownership changed, and so did the service. Not sure but it also appears to be gay people running the hotel.
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