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Crowne Plaza Lima

#28 of 223 Hotels in Lima
Certificate of Excellence
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Av. Benavides 300, Lima 18, Peru
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Crowne Plaza Lima
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360 Reviews from our TripAdvisor Community

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Mexico City, Mexico
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I just did check out from the hotel after 2 nights Service was excellent!! And the employees attention was great BUT hotel is below The category of a crown plaza or even an holiday inn express.. Lobby is without air condition !!!! Amazing! You can not seat having breakfast without sweating ! All floor do not have also air conditioning!... More 

Helpful?
Thank i_isaac2014
Toronto
Level Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Well located and very comfortable hotel close to shops, bars and restaurants. On the surface, the Crown Plaza is a standard 5* hotel but it felt much more. The room was large and comfortable. Very quiet. We got a voucher for the bar and the internet there was extremely fast. Internet was also available in the room for free. When... More 

Helpful?
Thank Sue C
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear SueC, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Minnnesota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

beginning with the supportive greeting by staff, to the clean rooms, great atmosphere, the location in town, fine dining just outside your hotel... it was perfect. Our room looked over the city with great views, little to no noise.

Helpful?
Thank Ron G
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Ron G, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.... More 

Sao Paulo, SP
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Good structure and on American hotel star dads: employees are very gentle and ready to serve you well. Early check in was done without any charges. The breakfast, included, was very complete too! And location is very But some points you should consider: they say they have a gym but is a small room with old or disfunctional equipments. Very... More 

Helpful?
Thank Gui V
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Gui V.: Thank you for taking the time to review our hotel. We have taken note of each of your comments and we are taking corrective actions with the corresponding areas. Let me reiterate our apologies for the inconveniences and be sure that I would personally be awaiting your next visit, and I will be more than pleased to... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel Crowne Plaza for several days and truly enjoyed it. The rooms are incredibly spacious and well-equipped, the breakfast is amazing (combining "International" and Peruvian specialties) and the staff is very friendly and helpful, e.g. Mr. Marcel Delgado who was attending us for breaktfast several times and fulfilled every wish we came up with. Only the... More 

Helpful?
Thank Elena U
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Elena U, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.... More 

1 review
5 of 5 stars Reviewed January 2, 2016 via mobile

My family and I are staying at the Crown Plaza in Lima, and the staff is amazing! We are particularly pleased with the service and friendliness of Marcel in the dinning room. He is excellent! We have stayed in this hotel before and enjoyed the fantastic service especially the courteous service of Marcel! He remembered us from last year when... More 

Helpful?
Thank Kevin T
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear KevinT, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff, especially... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 26, 2015

The hotel is located off a main street in Miraflores, in a busy area and about a 10 Minute walk to the beach area. The rooms are renovated, but some of the bathrooms are not. The room itself was clean, but the beds are not the most comfortable. They do not have a concierge level or lounge, and there is... More 

Helpful?
Thank Prerika A
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Prerika A: Thank you for taking the time to review our hotel. We have taken note of each of your comments and we are taking corrective actions with the corresponding areas. Sincerely, Ninoscka Ybazeta, PR Director/Guest Relations More 

Toronto
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

Stayed for 3 Nights , kids loved the location , Elaborate hot breakfast . Complimentary drinks on arrival. The staff is very helpful. Walk to the Manolo, Larcomar plaza and Casinos. Rooms were cleaned everyday, fresh towels , water bottles, bar fridge was well stacked .

Helpful?
Thank sjotima
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Sjotima, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015 via mobile

The hotel is situated in Miraflores in Lima and is close to many interesting sites and Larcomar shopping mall. The staff are very helpful and friendly. Breakfast buffet is really good and enjoyable. Wifi access reliable and available throughout the hotel. The hotel has a comfortable bar area and my stay includes a complimentary pisco sour cocktail. When visiting Peru... More 

Helpful?
Thank Armand0101
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Armand0101, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Arlington, Texas
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 14, 2015

This is a great hotel to stay any time. Personel is very friendly , ( Elias , Raul , Guillermo , Alejandra , Greta , Ana ) they're always there to assist you with anything 😀 In general , great place!!!!

Review collected in partnership with this hotel

Helpful?
Thank Jose J
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear José J, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.... More 

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