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Sheraton Lima Hotel & Convention Center

Expedia.com$139*
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#38 of 228 Hotels in Lima
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Sheraton Lima Hotel & Convention Center
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1,108 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lima Hotel & Convention Center
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Showing 449: English reviews
Krakow, Poland
Reviewed March 14, 2017

Unlike other Sheratons’, that one is a disappointment – old rooms, clean, of course, but destroyed by time. Noisy. Staff – basic knowledge of English, and only in some cases. Breakfast – looks like a vast offer at first, but then it becomes a disappointment. No decent coffee. Quality of food – average. The central location is the only advantage,...

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Helpful?
Thank Stanislaw1972
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to let us know your experience and please accept our apologies for the inconveniences. It is regrettable that your stay with us did not meet your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable informations that we...

Malmo, Sweden
Reviewed February 26, 2017 via mobile

We stayed here on our way to Cusco. It only took 25 min to get there from the airport. Rooms was clean, we got a welcome drink. Of course a Pisco sour. Nice bar and the restaurant was almost empty which meant that the service was excellent.

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Helpful?
Thank Pär B
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for take part of your time to write about your stay at our hotel. We are sorry to read the low qualifications you gave us and learnt that your experience was not good enough. Could you be so kind in informing us in which points we did not reached your expectations, ir order to improve them...

Reviewed February 8, 2017 via mobile

Team is exceptional at the hotel. Victoria, ceasar, Andrea and someone with the name starting with Y and all the club lounge associates took very good care of us and were very very helpful. Wonderful experience! Kudos to everyone who put an extra effort to make us comfortable!

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Helpful?
Thank Nadia1410
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Nadia, Thank you very much for choosing our hotel and for taking the time to share your wonderful experince at our property. We are very glad that you really enjoyed your last stay with us. We would like to have the opportunity to receive you back again at our property to provide you an excellence service, just as you...

Walnut Creek, California
Reviewed January 26, 2017

This hotel gets a star for how nice the rooms are and a star for being in a good location but the service was terrible. I ate at the restaurant three times and each time I had to get up and find a waiter to acknowledge my existence. "Hello, here I am come talk to me!" The bus service to...

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Helpful?
Thank Steve C
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Steve, Thank you for staying with us and sharing a review. I understand that your stay was not all you hoped it would be. We have informed the relevant areas in order to take the corrections and ensure provide a high quality service, just as you deserve. We hope you visit us again soon, as you will always be...

Springfield, Missouri
Reviewed January 17, 2017 via mobile

Very comfortable. Friendly staff. Restaurant features wonderful Peruvian dishes. There is a mall next door for all your needs (pharmacy, phone companies, grocery store and many restaurants for quick food. The Manager handled a situation for us with efficiency.

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Helpful?
Thank jailmarm07
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for preferring Sheraton Lima Hotel & Convention Center and for leting us know through Trip Advisor about your experience during your last stay with us. Your opinion is highly valuable for us, in order to know the likes and preferences of our customers and improve our service. We are delighted to hear that you enjoyed your...

Bloomfield Hills, Michigan, United States
Reviewed January 11, 2017

I stayed at the Sheraton Lima for a night and while I was satisfied overall, the hotel needs some work. Firstly, wifi is chargeable which is absolutely ridiculous for an International hotel chain like Sheraton. Secondly, they need some work with regards to the privacy of their guests, At 10am the next morning after I checked in, I was sleeping...

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Helpful?
Thank Basanth S
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet your expectations. Please accept our apologies since this is not the experience we want for our valuable guests. Rest for sure that satisfaction of our guests is the most important asset for our company. Once again, we...

Buren, The Netherlands
Reviewed January 3, 2017

Not brand new and modern like the Miraflores hotels. Or with lots of local culture like some boutique hotels in Lima. Just a very good place to stay and be pampered in the city center. There is no alternative for this hotel in this neighborhood at present. The location is excellent. Historic center just a few blocks away. Good connection...

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Helpful?
6Thank Berichthier214
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest: Thank you for the great feedback you have provided and for the time in sharing with us your experience. All the details you wrote are very important for us, so we know exactly how we can improve for the future. We really appreciate your wonderful comments about our staff, service, food and location. Once again, thank you for...

Stittsville, Canada
Reviewed January 2, 2017

In my usual trend, I had another 23-hour stay over in Lima, and was happy to stay at the Sheraton Lima. As with my previous reviews, the check-in was fast & friendly and I was upgraded to a corner suite. This time I ended up facing south, to a great view of the city and hill surrounding Lima, along as...

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Helpful?
Thank Jeff R
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post such positive comments. It's great to read that you enjoyed your stay with us and the service and facilities were as you expected and deserve. Thank you for your review and we hope to have the opportunity to welcome you again in the near future. Kind regards, Wilma María...

Adelaide, Australia
Reviewed December 12, 2016 via mobile

No surprises here at a big city hotel that is part of a global chain that is sometimes a bit tired but clean and comfortable. Staff were super friendly which made the difference, breakfast good and location excellent for waking to the old centre plus with a shopping mall right behind which made it easy to change money, grab wifi...

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Helpful?
Thank Georgina M
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post your comments about your stay with us. It´s always great to hear that our staff were very friendly and helpful with you, and we are glad to read that you enjoyed breakfast and location. Once again thank you and we look forward to welcoming you back in the future....

Adelaide, Australia
Reviewed December 10, 2016 via mobile

Unlike most other fancy hotels in Lima, the Sheraton was not located in the upmarket Mira Flores area and rather quite in the hustle and bustle of it all. Some tour guides suggested this to be not so great as the area is often where protests and civil uproar can occur. Nonetheless, it was appropriate for our stay. Nothing amazing...

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Helpful?
Thank Lucy T
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for preferring Sheraton Lima Hotel & Convention Center and for taking the time in sharing with us about your experience during your last stay with us. We are glad that you really enjoyed your last stay with us. We would like to have the opportunity to receive you back again at our property to provide you...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Lima Hotel & Convention Center

Address: Paseo de la Republica 170, Miraflores, Lima, Peru
Location: Peru > Lima Region > Lima
Price Range: $123 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Lima Hotel & Convention Center 4.5*
Number of rooms: 431
Reservation Options:
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Also Known As:
Sheraton Lima Hotel And Convention Center
Sheraton Lima Hotel Lima
Lima Sheraton
Hotel Style:
#19 Family Hotel in Lima
#20 Romantic Hotel in Lima
#29 Luxury Hotel in Lima
#33 Business Hotel in Lima
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Lima Hotel & Convention Center staff and other travelers.
3 questions
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Questions? Get answers from Sheraton Lima Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“18th floor has the Business Lounge.”
mchinoy, 2 days ago | Read review
“Take the higher floor for a better view of the city”
rocjam, 3 weeks ago | Read review
“nice view to the court”
KasiMartin, Apr 17, 2017 | Read review
“far from lifts”
hotarus2017, Apr 12, 2017 | Read review
“Try not to stay in Sheraton Lima if you want to save money.”
119nikolays, Mar 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$139* /night
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HotelQuickly$164
Hotwire.com$139
Travelocity$139
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*Disclaimer
Prices are for 1 room, 2 adults
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