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Sheraton Lima Hotel & Convention Center

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#37 of 224 Hotels in Lima
Certificate of Excellence
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Sheraton Lima Hotel & Convention Center
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989 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Calgary, Canada
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you have a short time in Lima and want to see the historic sites this is the place. Lives up to the Sheraton flag, bedding was good, breakfast was good and location is great. All the staff was attentive with a smile.

Helpful?
Thank Icedaddy
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for so much for leting us know about your experience at our hotel through Trip Advisor. We are very happy to herar such positive comments about our service provided and our hotel facilities. We hope to see receive you back again at Sheraton Lima, where you will always be welcome. Cordially yours, Wilma María Arévalo Director... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

They are not a 5 stars hotel. We went there after our wedding in Lima at "El Club de la Union" and we were very poorly received at the reception whereas we were in wedding clothes at 5am the day of our wedding. We chose to have the wedding package. No congratulations at the beginning, barely a hello without any... More 

Helpful?
Thank Xavier P
wilmaria, Director of Public Relations and Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, First at all, let me congratulate you and your wife for your marriage. Regarding your comments please accept our sincere apologies since this is not the experience we want for our valuable guests, due that satisfied customers are the most important asset for our company. We hope this unfortunate issue does not prevent you to continue being one... More 

New York City, New York
Level Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Older hotel, excellent staff, very clean, only fair location. One of the main issues is the HVAC - it is a very old system (like in old European hotels) that only circulates air and does not compress it. it the summer, this can be problematic for some. On the other side, windows open so you can get fresh air if... More 

Helpful?
Thank wdchuck1
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to let us know your comments about your stay with us. We are sorry that your experience at our hotel was not good enough and regarding the inconveniences you can be sure that we will be working on them in order to improve the service. Once again, thank you for your review,... More 

Atlanta, Georgia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff of this hotel is great. We got in late from the states and got us our room. The keys didn't work and they switched us and those keys didn't work either. They got us security to just get us in so we could get ready for bed and they eventually fixed. I was happy how attentive the staff... More 

Helpful?
Thank Bobby H
wilmaria, Director of Guest Services and Public Ralations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to post such good review about your experience with us. We are very pleased to hear that our staff was helpful and friendly for you. Regarding the inconvenience with the keys, please accept our apologies and be sure that we have shared your comments with our Maintenance Manager so he can take... More 

Yakima, Washington
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 6, 2016 via mobile

We stopped over in Lima for a culinary adventure and had the pleasure of staying here for the evening. From check in to check out, these folks did a great job of making us feel welcome and going the extra mile during our stay. Victoria helped us with our check in and aside from getting us an upgrade on our... More 

Helpful?
Thank TheUhlmen
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for so much for leting us know about your experience at our hotel through Trip Advisor. It was really nice to read such positive comments about our service provided and our hotel facilities. We hope to see receive you back again at Sheraton Lima, where you will always be welcome. Cordially yours, Wilma María Arévalo Director... More 

Rio de Janeiro, RJ
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed August 2, 2016

The team is very good and able to help every time I needed. Facilities are a bit old and outdated to modern technology, but functional and clean. Breakfast is very good. Bar well equipped and drinks well prepared. The location is not my favorite in Lima, despite being close to the downtown area.

Helpful?
1 Thank VCMoreira
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank for sharing your experience at our hotel through Trip Advisor. We appreciate your comments about the service you received. Regarding our facilities, please be informed that at the moment we are renovating rooms in order to offer a better quality of service. About our local area, we are located at a few blocks from the Historical Center... More 

Bogota, Colombia
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2016

Located a short walk from the historic centre, the Lima Sheraton is the best place to stay for business. You get really pampered the Sheraton style, while having access to wonderful treats ( Peruvian worldwide known food and drinks ! ). Central to Miraflores and San Isidro districts, Parque de las Aguas and several restaurants !

Helpful?
1 Thank mejialu2011
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for your time to let us know your comments about your stay at our hotel. We are glad that you enjoyed the breakfast as well as our facilities. Hoping you can visit us again. Best regards, Wilma María Arévalo Director of Guest Services and Public Relations Sheraton Lima Hotel & Convention Center More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 18, 2016

Date of Stay – June 10, 2016 Location – Per the review that I have read, it is about 20 minutes from the airport. That may be true without the traffic but with the traffic, it took us about 45 minutes from the airport to the hotel. We paid 50 soles from the airport to the hotel (initially the driver... More 

Helpful?
Thank travellerganda
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to post your comments. It's great to hear that the hotel staff were friendly and helpful for you, and you relly enjoyed the location. Please be sure we are taking note of the details you mentioned that can be improved. Once again, thank you, and we look forward having the opportunity to... More 

Calgary, Canada
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

We stayed 3 nights after a long flight. The check-in was quick and easy. The room was clean. The location was central and we were able to walk to lots of attractions. There is a mall just outside with ATMs and lots of food places. The service was great and we were offered a complimentary Pisco Sour at check-in.

Helpful?
1 Thank Melanie G
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for so much for your time to let us know about your comments about your stay at our hotel. We are glad that you enjoyed the breakfast as well as our facilities. Hoping you can visit us again. Best regards, Wilma María Arévalo Director of Guest Services and Public Relations Sheraton Lima Hotel & Convention Center More 

Boston
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 10, 2016

I recently stayed in the Sheraton Lima and it was nice but could certainly use some updating. The entry was was very nice and my room was very nice. I was upgraded to a junior sweet which was large and very clean. The hotel staff went out of my way to make sure I was comfortable, however, my chief complaint... More 

Helpful?
Thank mshura
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thanks so much for taking the time to let us know your comments about your experience during your last stay with us at our hotel. We are glad that you enjoyed the breakfast as well as our facilities. Hoping you can visit us again. Best regards, Wilma María Arévalo Director of Guest Services and Public Relations Sheraton Lima... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sheraton Lima Hotel & Convention Center

Address: Paseo de la Republica 170, Miraflores, Lima, Peru
Location: Peru > Lima Region > Lima
Price Range: $126 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Lima Hotel & Convention Center 4.5*
Number of rooms: 431
Reservation Options:
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Also Known As:
Sheraton Lima Hotel And Convention Center
Sheraton Lima Hotel Lima
Lima Sheraton
Hotel Style:
#19 Family Hotel in Lima
#20 Romantic Hotel in Lima
#26 Luxury Hotel in Lima
#33 Business Hotel in Lima
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