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Hotel Vila Santa Miraflores

#14 of 224 Hotels in Lima
Certificate of Excellence
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Hotel Vila Santa Miraflores
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610 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Greenville, South Carolina
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 15, 2016

The front of the building, lobby and breakfast area of this hotel are quite pretty. The rooms do not convey the same level of class. The size was nice but the walls provided absolutely no sound proofing. I heard people talking who were on a different floor of the hotel, seriously. The room was clean, comfortable bed, plenty of water... More 

Helpful?
Thank Ashleigh H
Raleigh, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 16, 2016

This hotel is not in the nicest of areas, even for Lima. Our room faced a very loud and busy street. The picture of the restaurant is the nicest place in the hotel. It is a shame the other common areas and rooms are not as nice. I think you can do better with your $ elsewhere in Lima. My... More 

Helpful?
2 Thank Jami E
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Jami Thank you for your comment and for letting us know about your stay at our hotel. We regret that your impression of our hotel did not cover your expectations. We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Vila Santa and we... More 

Singapore
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

We stayed here for one night, and were really impressed with the good service provided by the hotel front desk staff -- they were really helpful and thoughtful in providing assistance on all our queries. Rooms were nothing fancy but comfortable. The shower design was problematic though, and we ended up with a flooded bathroom floor. Breakfast was ok, the... More 

Helpful?
2 Thank zenru
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear zenru Thank you for sharing your experience at Vila Santa Miraflores with other travelers and for having stayed at our hotel. we will konw your requests an administration We hope to welcome when you return after your Peru tour for your last night in Lima! Best regards Costumer Area More 

Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2016 via mobile

Firstly, the one downside is its far from the airport but in many respects that's a great thing, because it's in beautiful Miraflores. That district of Lima is immaculate. Very pretty, lots of shops, this hotel puts you in the middle of a great spot. As for the hotel, our room was nice and writer and clean. Great value for... More 

Helpful?
1 Thank Rafael D
Yessenia O, Director de Relaciones Públicas at Hotel Vila Santa Miraflores, responded to this review

Dear , Rafael It is very important for us to know the opinions of our guests to keep improoving in the service we provide; reviews like yours makes us very happy because it shows us that what we are offering is received in the same way. Our commitment is your return this is why we would be looking forward to... More 

Bogota Colombia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Place is very close to Miraflores, so it is nice if going to do a longer stay (I only stayed overnight while I flew to Cuzco next day) That being said, it is at the edge of the barrio proper and there is nothing very attractive nearby (do not know if safe) The staff was nice although had to get... More 

Helpful?
Thank Jose S
Yessenia O, Director de Relaciones Públicas at Hotel Vila Santa Miraflores, responded to this review

Dear Jose Thank you very mucho for sharing your review with the rest of the travellers. Besides that, we have a very personal service which makes our guests want to come back. Hope you give us another opportunity to demostrate the quality service for which we are recognized. Kind Regards, Costumer Service More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 25, 2016

Charming little boutique hotel in Miraflores. The staff was extremely helpful -- they arranged hotel transport (extra cost) and offered recommendations for sightseeing, dinner, etc. The staff also help arranged a city tour. The accommodation was roomy and clean -- and the room had an in room safe. Computers were accessible in the lobby if you needed them and wifi... More 

Helpful?
Thank lmls34
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear lmls34, Thank you for the great review following your experience with us. Glad to know that you enjoyed your stay, the great view, our service and professional staff. All of us are looking forward to your next visit! Kind Regards. Costumer Área More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

This is an excellent and very pretty little hotel, with 'classy' decor of furnishings and paintings, both in and out of the room, which was modern, very clean and with a comfortable bed. Excellent bathroom. Attractive top floor terrace where they serve a a more than adequate breakfast buffet. All the staff were very polite and helpful at all times,... More 

Helpful?
1 Thank Remo G
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Remo Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. All the staff were very polite and helpful at all times. We really look forward to seeing you again in the future. best regards Costumer Area More 

New Delhi, India
1 review
4 of 5 stars Reviewed May 12, 2016

very nice place to stay.Staffs are well mannered with great service.Centrally located, near to miraflores.Food is limited option,but of good quality.Rooms are clean and wifi is fast Overall it was good stay with l

Helpful?
Thank dileepanap
Yessenia O, Director de Relaciones Públicas at Hotel Vila Santa Miraflores, responded to this review

Dear dileepanap thanks for the time I spend us and write . we commented that we are improving our lunch menu . Thanks a lot for the suggestion. We hope to have it soon and you can try our new dishes best regards Costumer Área More 

Huntington Beach, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2016

we traveled with a friend who wanted to visit an old church where her great- grandfather and grandfather were married. The hotel manager informed us it was in an old and dangerous part of town. Management made arrangements and we were driven by a staff member and he waited with the door of the van open and he accompanied us... More 

Helpful?
2 Thank eknox2016
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear eknox Thank you very much for the comment. every day we strive to give them the best of us to all of you . we commented that we are installing air conditioning in each room for your best stay in the hotel. best regards customer area More 

Newport Beach
Level Contributor
3 reviews
3 of 5 stars Reviewed May 1, 2016 via mobile

Front desk staff very helpful and accommodating. Got help in printing out boarding passes. Also helped in getting us early breakfast so we could leave for our excursion one morning and to leave for the airport another morning. Airport transportation available but extra. Great free wifi! Front desk staff suggested nearby sights to us. Welcome pisco sour drink was good.... More 

Helpful?
Thank Carmen W
Yessenia O, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Carmen Sorry we did not have a good stay with us thank you very much for your comment , we will know the adminitracion . best regards Costumer Área More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Vila Santa Hotel is not the largest or most luxurious one, but it is the best one when it comes to service. Our primary goal is to provide to you the best service and comfort so that your stay is bright, easy, and at home. Even more we will provide to you with the services that you need during your stay, so that you can concentrate in your business. We service our guests with a smile.We started out very small, but our commitment to our guests and determination to attend your demands brought us to what we are now. We are always looking for your feedback because it allows us to improve upon what we have already established Vila Santa provides you full-equipped guest rooms, designed to meet your comfort and relaxation needs. The courteous and efficient staff will do their utmost to make your stay a pleasant one.A famous Peruvian chef, Gaston Acurio, once said : "El mas o menos, no es suficiente para que el cliente regrese" (middle terms in service are not going to make customers to come back). We agree 100%.Therefore our commitment to you is from when you walk in, and we will be looking forward to see you back. ... more   less 

Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Location: Peru > Lima Region > Lima > Miraflores
Price Range: $70 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#8 Business Hotel in Lima
#15 Best Value Hotel in Lima
#18 Family Hotel in Lima
#27 Romantic Hotel in Lima
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