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Royal Inn Cusco Hotel

Traveler (42)
Room & Suite (35)
Videos (1)

About

#105 of 210 hotels in Cusco
Location
Cleanliness
Service
Value
Royal Inn Cusco 3 star hotel, we are a brand that was born in 2000, dedicated to the satisfaction of our guest, now we are a superior hotel, with modern infrastructure recently renovated in January 2018. We have 50 spacious rooms with very good natural lighting, decorated with the best materials to offer a high level of comfort and exquisite elegance, the bed with quality linen, individual executive rooms, Doubles, Double, Family, Suites, Superior and accessible rooms for people with physical disabilities. Hotel located on the main avenue July 28, in a privileged, quiet and ecological area of ​​Cusco, seven minutes from the historic center of Cusco and five minutes from the train station (PERU RAIL), The hotel is perfectly connected to the airport .
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Baggage storage
Parking garage
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Banquet room
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Housekeeping
Room service
Safe
Minibar
Bottled water
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Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Portuguese
Hotel links
Visit hotel website
Special Price:10% off room rate

Location

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49Reviews
2Q+A
1Room tip
Traveler rating
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Popular mentions
The Hotel Royal inn was a excellent choice,all the staff,Jack,Sue,Joanna and William were very helpful,polite and courteous.i have recommended to all my friends to pick this hotel for there stays. I plan to return to Cuzco in the near future ad will definitely stay at the Royal inn Cuzco. I rate this hotel 10+ Robert Morgan Fort Ealton beach Florida
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Very happy with the service, the attention of the Miss Receptionist "Susan" was the most pleasant, the people of the place are very friendly, comfortable facilities, very clean, the perfect breakfast, the very good internet very fast, the perfect parking I had to worry about my car, at night the heating was very good. Very grateful with the Service, comfortable and very Satisfied. Thanks, I'll be back soon.
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I stayed at the Royal Inn in Cusco, Peru on a solo trip in June 2019. I booked two days on the front end of my trip, then left for five days on a trek to Machu Picchu and booked two more days on the back end when I returned to Cusco. It was the perfect low-key hope I needed for a solo trip. There were only two things that could have made it better. The first would be if it was a little closer to the town center. It was roughly a 30 minute walk. Also, it took a LONG time for hot water to come from the shower. The first night, I just thought the water wasn’t heating. The next time I tried I left it running for close to 10 minutes before it finally heated up. Other than that all was well and it was a great stay. They kept my bag checked for me during my trek and were very helpful if I had questions or needed anything. Definitely recommend as an affordable, quality stay.
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Response from Reservas R, Gerente at Royal Inn Cusco Hotel
Responded Jun 7, 2019
Thank you for your comments, we will work to improve the aspects that I mention, hopefully you will visit us again soon. Best regards,
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Awesome staff, rooms, breakfast and overall service. (Just a suggestion- Check out time of 10am seems so early though.) I and my family did the Machu Picchu tour and chose this hotel for our stay in Cusco. I loved its staff and services. I'd like to go back.
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Response from Reservas R, Gerente at Royal Inn Cusco Hotel
Responded Jun 7, 2019
Thank you very much for your comments and suggestions. We hope soon. Regards
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We were unsure, at first, about staying away from the main plaza. This proved to be nice as it was not as congested and much quieter than being in a plaza hotel or hostel. A taxi to the plaza was 6 soles ($2 US) and each morning, the hotel staff greeted us, asked what we were up to that day and offered to call a taxi service for us. Even if they hadn't offered, taxis are everywhere...just make sure to hail one that is marked as a taxi and agree to your price before getting in. Hotel staff let us know it should be about 5-7 Soles and we pretty much always settled on 6 Soles. Upon our arrival from the airport, we were offered Cocatea to sooth any altitude issues. Our room was very nice and clean. There are no kitchen related items, such as microwave or fridge. The rooms are simple with beds to sleep in, a small desk and a bathroom with shower. We had a small issue with our toilet. We heeded the warning to not flush toilet paper (in Peru no where allows TP to be flushed), however, we think maybe the previous tenant had not followed these instructions as our toilet became clogged. We called the front desk and in a few short minutes a young man was in our room working to fix the clog. We had no issues the rest of the week. He got a nice tip. :) Toward the last few days of our stay we were away overnight and not coming back to the hotel. We did not think to let them know, because: 1-no hotel in the US would care or notice, and 2- we were still paying for the night to keep our room. We gave the poor staff a scare! We came back the next day and the lady we'd seen most of the week says, "Oh, thank God you're all okay." She was very worried when we did not return before the end of her shift, and even called around 11:00PM to check with her coworkers to see if we'd come back after she went home. She prayed we were okay and just on a trek somewhere else (which we were). She was grateful when she came in the next day to learn that we'd returned and were safe. The staff of Royal Inn cares very much about there tenants and wants to ensure you have a great visit and stay. They are a wealth of knowledge and happy to answer any questions you have. If I ever make it back to Cusco-100%-I will be staying at Royal Inn! Thank you Royal Inn Staff! ~Kaci, Mayme and Sarah
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Response from Reservas R, Gerente at Royal Inn Cusco Hotel
Responded Jun 7, 2019
Thanks for your comments and appreciations, they commit us to continue improving. Best regards,
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PRICE RANGE
$48 - $115 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
50
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