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El Puma Hotel

Av Garcilaso 806, Cusco, Peru
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1 room 1 adult
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109 Reviews from our TripAdvisor Community

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london
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed November 17, 2015

We stayed here as part of a group tour. A lot of the rooms are internal, and a bit dated, and our first room had a window each side, both of which looked on to a different well. Because other rooms could see into our room, we kept the curtains closed, so it was very dark. Mother next morning we... More 

Helpful?
Thank kthernehill
Tring
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 6, 2015

Perhaps I have reached an age where I like to be delighted by the hotels I stay in. And perhaps I have had some great experiences in my travelling life, but the hotel Puma was really quite grim. The decor tired, and brown, the taps in the bathroom had a mind of their own and the water pressure would get... More 

Helpful?
1 Thank Katrina B

Travelers are raving about these Cusco hotels

Aberdeen, Scotland, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 26, 2015

We stayed for 3 nights before doing the inca Trail with Explore! The Adventure Travel Experts, it was clean and beds were comfortable. The shower was hot, and the staff were friendly. Breakfast was continental, cereals, juice, fruit, yoghurt, cheese and cold meats, toast (like french toast) jam, marmalade and butter, and cake. There was coffee, hot water and leaves... More 

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Thank Gill W
London, United Kingdom
Level Contributor
80 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed June 28, 2015

We stayed at this hotel for 3 nights on a tour with G Adventures and we really liked it here. The hotel is a 15 minute walk from Cusco’s main square and close by to lots of shops, restaurants and markets. We had two different rooms – a twin room the first night before our trip to Machu Picchu which... More 

Helpful?
1 Thank MrsAylasAdventures
Stockport, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 20, 2015

Stayed in this hotel as part of a tour package, so I did not select it myself and probably wouldn't have done, but El Puma was adequate for our needs prior to and after trekking the Inca Trail. We stayed in two different rooms, both similar, with twin beds and windows looking across into other rooms rather than outside (a... More 

Helpful?
1 Thank Catherine R
Washington DC, District of Columbia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 18, 2015

The front desk staff was very helpful and the rooms were comfortable with plenty of hot water, even if the carpet was a little old. Breakfast was great though! Good bargain for the price. We stayed only one night, and it was just fine.

Helpful?
1 Thank Sarah T
Pacific Pines, Australia
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed December 24, 2014

Stayed here 3 nights. Location is ok, not far from the main square and other attractions including a pretty cheap handicraft market , convenient store and pharmacies . Breakfast was ok as we didn't eat much in Cusco due altitude sickness . Rooms were too small and dark, the heater didn't work and neither did hot water one night. I... More 

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2 Thank BillyOaks
Melbourne, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 15, 2014 via mobile

We stayed here as part of a pre booked tour. 4 nights in total. I'll start with the good - the location is close enough to the centre of Cuzco. About a 20 min walk to the main square. Now for the rest - the staff were unhelpful and rude. Did not speak a work of English. Breakfast was awful.... More 

Helpful?
1 Thank eppez1
New York, NY United States
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 14, 2014

Stayed here for 3 nights and can't really complain. The room was small but sufficient. The bathroom was clean but every time you showered, there was a lake of water on the floor. The majority of the staff was friendly and very helpful with directions. The hotel is located close to the center of the city and we were able... More 

Helpful?
1 Thank Nixa P
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 22, 2014 via mobile

Well, I was very interested on staying here and just called to ask information about the hotel and rooms and talked to a guy that sounded like he had just woke up, answered the phone with an "alo" and after I finished and said "thank you" hung up on me. Definitely not booking a room here, was very dissapointing for... More 

Helpful?
1 Thank Fabiola Fernand... F
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