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El Puma Hotel

Av Garcilaso 806, Cusco, Peru
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120 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Columbia, Missouri
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had the misfortune of being placed on a floor with a group of teenagers who were screaming and running through the halls late into the night; the staff did nothing about this, even after I called and complained. The rooms themselves are small and clean, but privacy is noticeably lacking. As others have said, the walls seem to be... More 

Helpful?
Thank dogsaretoocool
Level Contributor
3 reviews
4 of 5 stars Reviewed May 21, 2016 via mobile

This hotel is conveniently located, it is clean, inexpensive and has a simple but great breakfast buffet! Coca leaves are always on the table to make a fresh cup of tea at all times and their coffee is just to die for! I usually use my personal toiletry so I was not bothered by their minimalist approach! I am quite... More 

Helpful?
Thank Atoosa L
Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 16, 2016 via mobile

The walls in this hotel are paper thin. You can hear every word from the entire floor and floors below because of the open air atrium (we are on the 5th floor). After traveling for 20 hours with no sleep our first priority upon arrival was to nap, which was impossible with people talking in the hallway and the neighbors... More 

Helpful?
Thank LauMR22

Travelers are raving about these Cusco hotels

Los Angeles, California
Level Contributor
101 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed February 17, 2016 via mobile

We were booked here as part of a tour. They have the sign to "hang up your towel" if you want to use it again and save the world. The problem is, there was no place to hang it. Nowhere to store fresh linens. Half of the shower door was missing, but it obviously wasn't designed that way. The shower... More 

Helpful?
1 Thank freedml
london
Level Contributor
90 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed November 17, 2015

We stayed here as part of a group tour. A lot of the rooms are internal, and a bit dated, and our first room had a window each side, both of which looked on to a different well. Because other rooms could see into our room, we kept the curtains closed, so it was very dark. Mother next morning we... More 

Helpful?
Thank kthernehill
Tring
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed October 6, 2015

Perhaps I have reached an age where I like to be delighted by the hotels I stay in. And perhaps I have had some great experiences in my travelling life, but the hotel Puma was really quite grim. The decor tired, and brown, the taps in the bathroom had a mind of their own and the water pressure would get... More 

Helpful?
2 Thank Katrina B
Aberdeen, Scotland, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 26, 2015

We stayed for 3 nights before doing the inca Trail with Explore! The Adventure Travel Experts, it was clean and beds were comfortable. The shower was hot, and the staff were friendly. Breakfast was continental, cereals, juice, fruit, yoghurt, cheese and cold meats, toast (like french toast) jam, marmalade and butter, and cake. There was coffee, hot water and leaves... More 

Helpful?
Thank AberdeensGirlFriday
London, United Kingdom
Level Contributor
89 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed June 28, 2015

We stayed at this hotel for 3 nights on a tour with G Adventures and we really liked it here. The hotel is a 15 minute walk from Cusco’s main square and close by to lots of shops, restaurants and markets. We had two different rooms – a twin room the first night before our trip to Machu Picchu which... More 

Helpful?
1 Thank MrsAylasAdventures
Stockport, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 20, 2015

Stayed in this hotel as part of a tour package, so I did not select it myself and probably wouldn't have done, but El Puma was adequate for our needs prior to and after trekking the Inca Trail. We stayed in two different rooms, both similar, with twin beds and windows looking across into other rooms rather than outside (a... More 

Helpful?
1 Thank Catherine R
Washington DC, District of Columbia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 18, 2015

The front desk staff was very helpful and the rooms were comfortable with plenty of hot water, even if the carpet was a little old. Breakfast was great though! Good bargain for the price. We stayed only one night, and it was just fine.

Helpful?
1 Thank Sarah T
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about El Puma Hotel

Address: Av Garcilaso 806, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $50 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Puma Hotel 3*
Number of rooms: 46
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