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Hotel Agusto's Cusco

Hipolito Unanue Avenue #155 | Wanchaq District, Cusco, Peru
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180 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Budapest, Hungary
1 review
4 of 5 stars Reviewed May 31, 2016

even if the hotel is a few km from the downtown, by taxi it is very easy to get in. i met two receptionists, Maggaly and Giomvanna, it is in their blood to be helpful. the restaurant is also worth a visit. nice food and personnel. thanks

Helpful?
Thank 112info
AGUSTOS CUSCO Y... U, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear 112info: Thank you so much for choosing hotel Agustos Cusco and thanks for sharing your comments in Tripadvisor. We hope to see you again very soon. Kind regards, Hotel Agustos Cusco. Cusco- Perú More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2016

Everything about this hotel is more than acceptable, very clean, modern and comfortable room. Staff very helpful and polite at all times. Adequate breakfast buffet. No problems at all. It is halfway between the airport and town centre, so it is a LONG walk to the old town......but taxis are inexpensive. Only 5 Sols to the Centre. Highly recommended.

Helpful?
Thank Remo G
AGUSTOS CUSCO Y... U, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Remo: Thank you so much for sharing your comments. We are happy to know you had a wonderful stay with us. Your opinion is so important because it helps us to improve our service. Best Regards, Hotel Agustos Cusco. Cusco- Perú. More 

Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 30, 2015 via mobile

The hotel was okay but it has a horrible smell in the bathroom and the title pieces were coming off. We called the receptionist and someone came and spray. Staff was friendly. I suggest the place should be remodel.

Helpful?
Thank cath123er
AGUSTOS CUSCO Y... H, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Cath123er: Thank you for your suggestion. It helps us to improve our service. We apologize for any inconvenience. Best Regards, HOTEL AGUSTOS CUSCO CUSCO-PERU More 

A TripAdvisor Member
5 of 5 stars Reviewed November 27, 2015 via mobile

It is a 3 star hotel with a 5 star service! I was very limited with a time because I came to Cuzco to visit Machu Picchu and do the tours round Cuzco all in 2 days. Thanks to incredible organisation of the hotel and their stuff, especially Mrs. Wendy Arce and Mrs. Celia Mallcco Leon, me and my mom... More 

Helpful?
Thank A TripAdvisor Member
AGUSTOS CUSCO Y... H, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Customer: Thank you so much for sharing your experience in Tripadvisor. I’m so happy to hear how much you appreciate our hotel and to know you have had a perfect trip! Our staff always give an incredible service to make that every guest feels at home. Come back soon! Best Regards, Hotel Agustos Cusco. CUSCO-PERU More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 7, 2015 via mobile

The front desk lady tonight was very rude to us when we checked in. She demanded us to pay in cash and was very snooty with me and my 3 other friends. When we asked for direction, she looked at us in disdain and told us to take a cab with the station name. Plus there is no wifi in... More 

Helpful?
Thank Heyitsjonas
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Guest: Thank you for your comment, it helps us to improve our service. We regret what has happened. About the wifi, this service will be available in our rooms aproximately on october. We apologize for the inconvenience. Best Regards, Hotel Agustos CUSCO- PERU More 

Level Contributor
3 reviews
3 of 5 stars Reviewed August 5, 2015

My wife got a headache in the room in the first 15 minutes, but did not want to complain, It appears the bathroom in room 303 had a serious raw sewage smell. We used a blanket to seal the bathroom and it worked ok. The next morning I made a complaint about it and the receptionist dispatched a maintenance person... More 

Helpful?
Thank Dave S
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Guest: Thank you so much for your feed back. It helps us to improve our service. Best Regards, Hotel Agusto's CUSCO- PERU More 

1 review
5 of 5 stars Reviewed October 23, 2014

You make more easy and enjoyable my short visit to Cuzco and my family. The staff welcome with mate de coca help us a lot with altitude sickness. The hotel friendly staff adds more value to the hotel. Definetely I will return to this hotel in the near future

Helpful?
Thank Leopoldo S
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Leopoldo: Thank you so much for sharing your experiences with the travelers on TRIPADVISOR. We are happy to know that you and your family enjoyed the service of our hotel. Come Back soon, Sincerily, Agusto's Team CUSCO- PERU More 

Hamburg, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

We had really nice rooms which were clean and furnished really nice. Also they have a good and gentle service, with people willing to help you in any cases. Depending on the food we only enjoyed their breakfast as we we're on tours during the day and evening. The breakfast also was excellent. Altogether it was a great place to... More 

Helpful?
2 Thank Björn E
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Björn: Thank you for sharing your comments on TRIPADVISOR. We are glad you enjoyed the service in Agusto's Cusco. We hope you can visit us very soon. Best Regards, AGUSTO'S HOTEL. CUSCO- PERU More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 7, 2014 via mobile

The service here is great. All the customer facing staff we came across spike and understood English well. They were pretty helpful with any questions we had. The place isn't that close to the Plaza where most is the things happen but it's only 4 or 5 sol ride away and taxis are everywhere. If you're planning a trek, walking... More 

Helpful?
Thank Dion T
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Cusco, responded to this review

Dear Dion: Thank you so much for sharing your experience in TRIPADVISOR. We are glad you enjoyed the service in Agusto's Cusco. Your feedback is important to improve our service. We hope you can visit us very soon. Best Regards, Agusto's Hotel Cusco- Peru. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Agustos Cusco hotel is the best alternative to have a comfortable stay in Cusco. Make your reservation and enjoy your trip. ... more   less 

Additional Information about Hotel Agusto's Cusco

Address: Hipolito Unanue Avenue #155 | Wanchaq District, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $61 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Agusto's Cusco 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Agustos Hotel Cusco
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