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El Balcon

Certificate of Excellence
Hotel website
Tambo de Montero 222, Cusco 5184, Peru
Special Price
20% off room rate
1 room 1 adult
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El Balcon
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197 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We moved here from a hostal in the San Blas area to get away from all the noise and rowdiness. Get a room upstairs and get the matrimonial suite if you can. Very comfortable beds, great linens, great breakfast, great service and staff and very clean. Rooms are a decent size which is not the norm for hostals in Cusco.... More 

Helpful?
Thank TurkTraveler2016
Julia S, Manager at El Balcon, responded to this review

Thanks so much for your feedback! It was a pleasure to host you at El Balcon. More 

Ann Arbor, MI
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Incredible Ambience! I felt sometimes like I was in Nepal..It is clean, the staff is accommodating, the breakfast in the AM is very solid, and the view of Cusco is amazing! I would highly recommend staying here.

Review collected in partnership with this hotel

Helpful?
Thank Joshua B
Julia S, Manager at El Balcon, responded to this review

Thanks for your review! We are happy to hear you enjoyed your time with us! More 

Rifle
1 review
5 of 5 stars Reviewed 1 week ago

The El Balcon is snuggled into the mountainside with a wonderful view of Cusco and an easy walk to the main downtown area museums, Plaza de Armas and markets. The central patio area is wonderful and relaxing with hot tea available at all times. Breakfast was terrific with the kitchen accommodating and pleasant. We stayed in 2 different rooms on... More 

Review collected in partnership with this hotel

Helpful?
Thank natebell1020
Julia S, Manager at El Balcon, responded to this review

Many thanks for your wonderful review!! More 

Culver City, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our stay at El Balcon, both before and after our trek in the Andes, was really nice. The whole place has a relaxed, authentic feel and the views from the second floor patio are breathtaking. The coca tea and breakfast (yogurt, fruits, granola, eggs, etc.) was a nice touch and the location was perfect for exploring the City. The internet... More 

Helpful?
1 Thank Erin S
Julia S, Gerente at El Balcon, responded to this review

Thanks so much for your review!! More 

SEATTLE
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Rm. 15 next to office smelled moldy, was cold, space heater didn't work, one thin blanket, light bulb burnt out. Staff seemed unconcerned, said no other rooms available. They replaced heater, bulb, added anther motheaten blanket. We turned heater up high, opened window and left to visit town. Four hours later room still smelled moldy. It was then we saw... More 

Helpful?
Thank johnfI7814OZ
Julia S, Manager at El Balcon, responded to this review

Hello John, Thanks for your review. We are truly sorry to hear you were disappointed with your room at El Balcon. We have taken your comments into consideration as we are constantly looking for ways to improve our hotel facilities. We hope you enjoyed the rest of your time in Peru. Best, Julia More 

Boston, Massachusetts
Level Contributor
5 reviews
5 of 5 stars Reviewed January 5, 2016

I had a GREAT experience at El Balcon! It is an incredibly charming hotel with very clean and cozy rooms, a little restaurant area, and wonderful staff. I love the balcony outside of the rooms - there are very comfortable benches where you can relax and enjoy the beautiful view! The hotel is also located in a very convenient location... More 

Helpful?
Thank Syd299
Julia S, Manager at El Balcon, responded to this review

Many thanks for your wonderful review! We are thrilled to hear you enjoyed your time at El Balcon, and we hope to see you again soon! Cheers, Julia More 

Appleton, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016

El Balcon was recommended to us by their sister hotel in Ollantaytambo (El Albergue). Not nearly as fancy as them, but clean and pleasant. The beds were comfortable, but the pillows were rock hard giant pieces of foam...not good. The door didn't lock from the outside, but you could lock it when you were in it. The water pressure was... More 

Review collected in partnership with this hotel

Helpful?
Thank a t
Julia S, Manager at El Balcon, responded to this review

Thanks so much for your review! We are happy to hear you had a pleasant stay at El Balcon, and we will review our pillows to ensure no more uncomfortable ones are used in the guest rooms! Safe travels, Julia More 

Pierre
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 1, 2016

Quite convent location. Just a short walk city central square. Full of life in the day and night time. A great atmosphere for enjoying this great city. The view at night is worth waiting for with the lights in the square and on the surrounding hill sides.

Review collected in partnership with this hotel

Helpful?
Thank Don D
Julia S, Manager at El Balcon, responded to this review

Hi Don, Many thanks for your positive review. It was a pleasure to host you at El Balcon during your time in Cusco, and we hope to see you again soon! Cheers, Julia More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

A two night stay was delightful. Rustic rooms lovingly restored, with beamed ceilings, antiques, balconies with fabulous views. The breakfast was excellent, including freshly made jelly from fruit trees in the well landscaped courtyard. Comfy beds with warm comforters and lots of pillows. I recommend this hotel without reservation.

Helpful?
Thank Anne H
Julia S, Manager at El Balcon, responded to this review

Hi Anne, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience at El Balcon, and we hope you enjoyed the rest of your time in Peru. All the best, Julia More 

Fontainebleau, France
1 review
5 of 5 stars Reviewed December 11, 2015

Perfect place to stay in Cuzco ! Convenient location,clean, quiet, comfortable rooms . Brand new bedcovers and mattresses.Great interior design. Reasonable price. Handful employees. What else would you need ???

Review collected in partnership with this hotel

Helpful?
Thank Michele C
Julia S, Manager at El Balcon, responded to this review

Hi Michele, We truly appreciate your kind words on El Balcon. It was a pleasure to have you stay with us during your time in Cusco, and we hope to see you again! Best, Julia More 

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