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El Balcon

Certificate of Excellence
Hotel website
Tambo de Montero 222, Cusco 5184, Peru
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235 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Recommend this hotel: stayed there for 3 nights. Staff is very attentive! Possible to have heater in the room; hot tea available 24 h:) breakfast is really good- a king lady cooks eggs as you want; yogurt, cereals, fruits, cheese etc! Quite surroundings:)

Helpful?
Thank Valeriya S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The El Balcon is a great option for those that don't want to stay in a hostel but don't want to spend a fortune on a fancy hotel. The prices are fair and the service is good. They have a nice little courtyard if you want to sit outside and they offer simple soups and sandwiches if you are hungry.... More 

Helpful?
Thank Nathan D
Julia S, Manager at El Balcon, responded to this review

Thanks for a great review! We hope to see you again More 

Guildford, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here three times over a one week period, staying in different rooms each time so we got a good impression of the accommodation. The first two rooms we had were probably the best with views over Cusco and one had a large wrap-around balcony and wood-burning stove. One room has only a frosted glass window but that didn't... More 

Helpful?
1 Thank scott_ian2001
Julia S, Manager at El Balcon, responded to this review

Thank you for a wonderful review! It was our pleasure to host you at El Balcon Cusco, and we hope to see you again soon! More 

Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were charmed by the nice garden and building's apperance, the quality of the rooms and food. While located in a not very nice street (no street lighting at night), the hotel is close to the city center and very practical. The staff is really helpful.

Review collected in partnership with this hotel

Helpful?
1 Thank 261elodief
Julia S, Manager at El Balcon, responded to this review

Thanks for a great review! We hope to see street lighting on Tambo de Montero soon! More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed here with our two teenage daughters. We really enjoyed the local feel, while still having nice comfort. The hotel is on the hillside, so the view over the city is nice. It is a short walk to restaurants and the plaza. We highly recommend El Balcon!

Helpful?
1 Thank Mike-from-GJ
Julia S, Manager at El Balcon, responded to this review
Google Translation

Gracias! More 

Boulder City, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All I can say is my wife and I really liked el Balcon and were treated like friends. Before leaving for So. America I researched hotels on the Andeantravelnet website which is loaded with good info. It gave el Balcon a high rating and ambience. We booked a room before and after trekking the Inca Trail to Machu Picchu when... More 

Review collected in partnership with this hotel

Helpful?
1 Thank hannahnmaui
Julia S, Manager at El Balcon, responded to this review

We appreciate your kind and detailled review. Safe travels! More 

Walpole, New Hampshire
2 reviews
4 of 5 stars Reviewed 4 weeks ago

El Balcon's interior courtyard is an oasis of relaxation, and the staff endeavors to ensure that guests find in their surroundings a haven from the busy streets of Cusco. A room mix-up was addressed professionally and on-the-spot. And from check in to check out, each employee went the extra mile to be helpful.

Review collected in partnership with this hotel

Helpful?
Thank dianned246
Julia S, Manager at El Balcon, responded to this review

Thanks for your review! More 

Adelaide
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good choice, with charming décor and comfortable rooms, friendly staff and located about a 10 minute walk down to the Plaza. (Its a bit of a hike up so maybe a taxi at about 10 soles might help). The place is quiet in a garden setting; Food (eg breakfast) is very average as was the evening meal we had.

Helpful?
Thank philip5048
Julia S, Manager at El Balcon, responded to this review

We are happy to hear you enjoyed your stay at El Balcon Cusco! More 

Tokyo, Japan
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 10, 2016

We stayed for one night, left for aguas calientes, then returned for two more nights. Reserved through Expedia but paid upon checkout at hotel. First off the airport pickup was great and convenient. Check in was also a breeze. I had the chance to stay in two different rooms and both times were very comfortable. They were very clean and... More 

Helpful?
1 Thank pushy_pushy
Julia S, Manager at El Balcon, responded to this review

Thanks for your review! Apologies for the confusion with the 10% service charge, but this should be noted on Expedia.com. Safe travels! More 

Washington, District of Columbia, District of Columbia, United States
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 6, 2016

This hotel is an absolute gem! Love it and recommend it to everyone looking for a quaint, clean, friendly, and helpful place to stay within 10 minutes walk of Plaza de Armas. El Balcon helped us with airport transportation to and from the Cusco airport. They held our bags for us when we hiked the Inka Trail for 4 days... More 

Helpful?
Thank martalynne14
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located only three blocks from the Plaza de Armas in the city of Cusco, El Balcon has a commanding view of the entire city, cathedrals, churches, mountains and the Ausangate glacier. El Balcon is a renovated colonial Casona that dates back to the 1630s built atop the preceding Inca terraces. Inca stone work and colonial balustrades mesh harmoniously around terraced gardens creating an atmosphere that is beautiful, historic and authentically Peruvian. Some of our amenities and services include free airport transportation, complimentary hot breakfast and buffet, laundry, and free yoga classes. We are happy to help with any travel arrangements so that our guests can experience the best that Cusco and the Sacred Valley has to offer. At El Balcon we strive to provide our guests with the highest level of hospitality so that they have all they need to feel comfortable at our family establishment. ... more   less 

Additional Information about El Balcon

Address: Tambo de Montero 222, Cusco 5184, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $57 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Balcon 3*
Number of rooms: 18
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Also Known As:
Balcon Hotel Cusco
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