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Hotel Ruinas

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#49 of 162 Hotels in Cusco
Certificate of Excellence
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226 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Providence, Rhode Island
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 9, 2016

We had a group of about 20 people and chose the hotel because it has a meeting space (across the street) and could accommodate our group, at much more reasonable prices than the Marriott next door. The staff were very accommodating on providing group meals, drinks and snacks mid-morning for our meeting, etc. including dealing with gluten-free, vegan, and other... More 

Helpful?
Thank rugbym0m
lzc, Director Comercial at Hotel Ruinas, responded to this review

Dear Guest. Thank you very much for your visit. We were so glad to attend to you. See you in a next time regards HOTEL RUINAS More 

Level Contributor
3 reviews
5 of 5 stars Reviewed March 2, 2016 via mobile

This hotel located in the most central part of Cusco literally next to the Marriott is magnificent. It has the flavor of this wonderful city Cusco it is clean charming spacious and has a wonderful staff . What a find in Cusco. The breakfast provided was also tasty and excellent. Would highly recommend this hotel if visiting Cusco.

Helpful?
Thank Ana F
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 13, 2016 via mobile

The Hotel Ruinas was an amazing experience. I found the staff very kind and helpful. I need a wheelchair for distance. The staff changed our room to first floor (I could manage the stairs with crutches). Not only were the bags brought up, but a staff member came with me just in case. My chair was securely stored and made... More 

Helpful?
Thank Beth A
Level Contributor
120 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 6, 2016 via mobile

Good location just 200m from Plaza de Armas so convenient but a bit noisy. Staff very friendly and gave us a very early check in at just 9am which was awesome as we had taken an overnight bus from Cusco and were in need of a shower and a snooze. Room was a bit basic, big clean bed but not... More 

Helpful?
1 Thank Andy H
lzc, Director Comercial at Hotel Ruinas, responded to this review

Dear Guest. Thank you for your visit. Your oponion is important for us. See you in a next time regards HOTEL RUINAS More 

Philadelphia, Pennsylvania
Level Contributor
241 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed January 14, 2016

I had planned to spend 2 nights here but checked out after 1 night. Upon arrival, the lobby was sparkling with lots of brass and marble. High expectations. Check-in was disappointing as the desk clerk advised me that I could have either a room with 1 twin bed or a room with 1 full bed, Of course I chose the... More 

Helpful?
Thank YoPhilly
lzc, Director Comercial at Hotel Ruinas, responded to this review
Google Translation

Estimado Huésped Agradecemos su visita y su apreciación respecto a nuestra Recepción, salones del hotel y baños. Lamentamos que no... More 

Calgary, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 6, 2016

This is a very nice place to stay while in Cusco. The hotel is in a great, central location and is clean and modern compared to many other Cusco hotels.The staff is friendly and the breakfast buffet is very good.

Helpful?
Thank Carolin66
lzc, Director Comercial at Hotel Ruinas, responded to this review

Dear Guest Thank you very much for your opinion. Until a next time. Regards HOTEL RUINAS More 

2 reviews
4 of 5 stars Reviewed January 6, 2016

Maybe the hotel needs some luxury and modernity, but the rooms and bathrooms are very clean... the breakfast is a great buffet. And the location is perfect... the main square is nearly to the hotel... about 3 blocks.

Helpful?
Thank Pablo V
lzc, Director Comercial at Hotel Ruinas, responded to this review
Google Translation

Estimado Huésped. Muchas gracias por su visita y por su opinión. Ha sido un gusto atenderlos. Los esperamos en una... More 

Frankfurt, Germany
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 13, 2015

Our local travel agent booked Hotel Ruinas for us on a 4 days / 3 nights tour to Macchu Picchu, Cusco and the Sacred Valley....and it was a good choice. It's very conveniently located right in the center of Cusco, everything is reachable by foot which gives you a lot of choices to eat and drink. Rooms are pretty basic... More 

Helpful?
Thank Muh-Sagt-Die-Kuh
lzc, Director Comercial at Hotel Ruinas, responded to this review

Dear Guest Thank you for writing us. We will continue working for your well being. Until a next time. Regards HOTEL RUINAS More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

Some good things about his hotel - wi-fi, location, really friendly and helpful staff, the shower in the rooms and the ham and cheese omelette that they made me every day for breakfast. No A/C but we could open the window, this might be an issue in warmer season.

Helpful?
Thank debbie m
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 12, 2015

This wasn't our first choice but reviews were fine and we were happy to make the booking. It is very well located and a reasonable price, wifi included and very secure. We did get off to a bad start though when we arrived about 9pm after a long day coming from Macchu Picchu. Checked in and went to our room... More 

Helpful?
Thank Jennie1614
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Two blocks from the Main Plaza. 15 minutes from the airport. 10 minutes from Sacsayhuaman. Very close to Qoricancha temple, San Blas neighborhoord, Museums, Churches.WiFi. Buffet breakfast included. Restaurante. Bar. Laundry service. Babysitter. Money change. Credit card and cash payment. Airport pickup. Tourist information. Pay parking. ... more   less 

Additional Information about Hotel Ruinas

Address: Calle Ruinas # 472 | A dos cuadras de la Plaza de Armas, Cusco 084, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $101 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ruinas 3*
Number of rooms: 34
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Also Known As:
Ruinas Hotel Cusco
Hotel Style:
#13 Business Hotel in Cusco
#28 Family Hotel in Cusco
#35 Romantic Hotel in Cusco
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