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Hotel Garcilaso

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#63 of 161 Hotels in Cusco
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Garcilaso
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194 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Level Contributor
18 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

We stayed here twice with a few days away in between. First room on first floor of Garcilaso 2 was really good and comfy, balcony a nice touch. But despite booking same hotel (because reviews seemed slightly better) we were told it was full and moved to Garcilaso 1. Here room wasn't good: doors didn't fit frames, noise and light... More 

Helpful?
Thank Ben L
Harrogate, United Kingdom
Level Contributor
205 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed October 20, 2016

This is a welcoming hotel, with a hearty fire in the reception area. It is really well placed for Cusco city centre, the rooms are fine and the beds are comfortable. The breakfast is good and the courtyards are very relaxing. But be careful which room you get. The ones close to the road are very noisy (pedestrians, but more... More 

Helpful?
1 Thank Paul A
Mumbai (Bombay), India
Level Contributor
3 reviews
Reviewed October 11, 2016

The hotel location is fabulous. But the one reason why I would stay again in Hotel Garcilaso 1 is because of its amazing staff. The property needs some renovation as it is old but the staff go out of their way to make you comfortable and fulfil your wishes all the time being wonderfully polite and helpful. I had a... More 

Helpful?
Thank Pinky12014
Sheffield, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 29, 2016

Had several nights her while in Cusco after checking out of a different hotel due to noise. Our room here was lovely and quiet, and reasonably comfortable. The staff spoke reasonable English and the location is excellent! We were happy enough staying here, but it could be improved. Our room seemed to be almost dusty, as though it was cleaned... More 

Helpful?
Thank Emilie4eva
Minneapolis, Minnesota
Level Contributor
5 reviews
Reviewed August 17, 2016

A friend and I stayed at Garcilaso II - there are actually two separate hotels on the same street, just a few doors down from each other. We stayed here on 3 different occasions during our time in Peru and had a great experience. The location of the hotel is perfect for many must-sees in Cuzco. We were able to... More 

Helpful?
Thank emmiiiily
Higashimatsuyama, Japan
Level Contributor
209 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 15, 2016 via mobile

It's literally across chocolate museum (choco museo). We stayed 2 nights with one night away in between (machu picchu tour). One time we stayed on 2nd floor and WiFi didn't work well, the second time on 1st floor it worked well. Breakfast is buffet style it's 5-10 and they have variety of food. I like the staff there, very friendly.... More 

Helpful?
1 Thank Maochi88
1 review
Reviewed July 28, 2016 via mobile

The heating equipment has not enough power to heat well. Wireless does not work properly. Most of times signal is low. About Breakfast, there isn't a good bread or a cake. Cheese is very salty. They offer a "pure coffe" that you shall mix with water, but it will not taste well.

Helpful?
Thank Tarsa555
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
105 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 21, 2016

I booked this hotel because our hotel, Best Western was fully booked & this hotel is just across the street. Stayed here just a night after our 4D/3N hike. (Lucky just a night) Unfriendly & unhelpful receptionist. Free wifi was not working in the room. (Only works in lobby) room was quite spacious but very bad condition. Wall sockets were... More 

Helpful?
Thank Alice K
Indianapolis, Indiana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 4, 2016

Hotel Garcilaso 2 is a great hotel! We used this hotel as our home base in Cusco as we traveled to the Amazon and to Machu Picchu and they were so helpful and accommodating. They stored our luggage for free, answered any questions we had about traveling around Peru, and even helped us call our tour company since we did... More 

Helpful?
Thank Martin B
Sao Jose Dos Campos, SP
Level Contributor
229 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 19, 2016

A typical Cusco hotel. Located close to the Plaza de Armas and all the museuns and restaurants. Big rooms and confortable beds. They serve a very nice breakfast, with lots of good fruits. The hotel has wifi, but only at the common areas. The rooms dont have wifi. They still use carpet on the floor. This should be changed. It... More 

Helpful?
Thank LyssMelo
Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is located in the heart of Cusco, we have a colonial house remodeled to provide quality hotel services, we have hot water, internet conection by wifi and is included the buffet breakfast. come and relive centuries of history, with warm attention of our staff that is happy to serve you. ... more   less 

Additional Information about Hotel Garcilaso

Address: Calle Garcilaso 233-285, Cusco 00084, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $59 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Garcilaso 3*
Number of rooms: 56
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Also Known As:
Garcilaso Hotel Cusco
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Garcilaso staff and other travelers.
5 questions
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Questions? Get answers from Hotel Garcilaso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Further from the road the better - as they are quieter”
 of 5 bubbles 826paula, Oct 20, 2016 | Read review
“If renovated 102”
 of 5 bubbles Pinky12014, Oct 11, 2016 | Read review
“The rooms may seem noisy at first, but with the window curtains closed there is virtually no sound coming from the street.”
 of 5 bubbles W9490GCmartinb, Jul 4, 2016 | Read review
“The upstair rooms are more confortable.”
 of 5 bubbles LyssMelo, Jun 19, 2016 | Read review
“There is no in room wi-fi however you could get on it while in the courtyard.”
 of 5 bubbles alisonk797, Jun 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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