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Hotel Garcilaso

#69 of 162 Hotels in Cusco
Certificate of Excellence
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Calle Garcilaso 233-285, Cusco 00084, Peru
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165 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked this hotel because our hotel, Best Western was fully booked & this hotel is just across the street. Stayed here just a night after our 4D/3N hike. (Lucky just a night) Unfriendly & unhelpful receptionist. Free wifi was not working in the room. (Only works in lobby) room was quite spacious but very bad condition. Wall sockets were... More 

Helpful?
Thank Alice K
Indianapolis, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel Garcilaso 2 is a great hotel! We used this hotel as our home base in Cusco as we traveled to the Amazon and to Machu Picchu and they were so helpful and accommodating. They stored our luggage for free, answered any questions we had about traveling around Peru, and even helped us call our tour company since we did... More 

Helpful?
Thank Martin B
Sao Jose Dos Campos, SP
Level Contributor
223 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A typical Cusco hotel. Located close to the Plaza de Armas and all the museuns and restaurants. Big rooms and confortable beds. They serve a very nice breakfast, with lots of good fruits. The hotel has wifi, but only at the common areas. The rooms dont have wifi. They still use carpet on the floor. This should be changed. It... More 

Helpful?
Thank LyssMelo
Chesterfield, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 14, 2016

We stayed here for 3 nights in total, 2 before the inca trail trek and 1 after. Rooms were spacious and warm. The hotel stored our cases whilst we were on the trek and they were in our room on return. Wi-fi a bit hit and miss and the breakfasts were ok but no fresh eggs. Courtyard and tables to... More 

Helpful?
Thank tmw55
Pennsylvania
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 7, 2016

Myself and 8 other travel companions stayed at this hotel prior to our hike of the Inca Trail. The staff was very accommodating, they delivered our suitcases to our rooms, and generally went out of their way to make us feel at home. My roommate and I had a room on the second floor. It was small but comfortable. We... More 

Helpful?
Thank alisonk797
Denver, Colorado, USA
Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 5, 2016

We spent three good nights at the Garcilaso. It's a half block from Plaza San Francisco where our collectivo from Ollantaytambo delivered us in Cusco. Three blocks to the main Plaza. The arrangement is two floors around a central courtyard, which has tables and arm chairs. Our room looked like it had just been redone, with new fixtures in the... More 

Helpful?
Thank BinColorado
Hoteles_Garcilaso, Front Desk at Hotel Garcilaso, responded to this review

Mr. Bin, Thanks for write about us, we are renewing diferent rooms and working always for give high quality service for our guests, this for a reasonable prices. Hope your soon back. Best Regards, More 

Rockford, Illinois
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 23, 2016

We stayed here for one night and I loved it. Really neat and well-maintained. The breakfast was delicious. They had a cute little veranda to hangout but we didn't have much time to spend in this place. This place was totally worth it

Helpful?
Thank PaviGo1
Calgary, Canada
Level Contributor
171 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

Stayed here twice. 2 days before my Inca trail hike and 2 days after. First room I got was 210 in the back of the hotel. Quiet, clean. Bathroom adequate with hot water. No decorations in the room but I was fine with that seeing I was out and about most of the day. The blankets on the bed are... More 

Helpful?
Thank Jennifer C
Pittsburgh, Pennsylvania
Level Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed May 15, 2016

We stayed in the hotel Garcilaso II for 2 nights. Our room was a large, carpeted room with 2 comfortable double beds and a separate nicely tiled bathroom. There was no A/C and the room had a small portable heater (radiator). This was the first room that we stayed in that actually had a telephone. The person at the front... More 

Helpful?
Thank Rudy G
Level Contributor
3 reviews
4 of 5 stars Reviewed May 8, 2016

We stayed at Hotel Garcilaso II after our Inca Trail hike. The staff was very friendly, helpful and the room was comfortable. The toilet wasn't great in the room, however, toilets aren't very good in South America in general. Breakfast was included and very good. We also appreciated them getting us a taxi to the airport for the best rate... More 

Helpful?
Thank Ben M
Rafael V, Director de Recepción at Hotel Garcilaso, responded to this review

Dear Ben, Thanks for write us, we always are working for change the rooms in the Hotel, our staff knows that our guest are the most important. wifi was a problem with the operator Telefonica del Peru, but now is working normal. Hope your return to our hotel. Best Regards, Rafael... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our hotel is located in the heart of Cusco, we have a colonial house remodeled to provide quality hotel services, we have hot water, internet conection by wifi and is included the buffet breakfast. come and relive centuries of history, with warm attention of our staff that is happy to serve you. ... more   less 

Additional Information about Hotel Garcilaso

Address: Calle Garcilaso 233-285, Cusco 00084, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $70 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Garcilaso 3*
Number of rooms: 27
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Also Known As:
Garcilaso Hotel Cusco
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